Cara Sra Maria Inês Fernandes, Em nome de toda a equipa do Pestana Promenade, gostaríamos de agradecer-lhe pelo seu feedback positivo. A sua opinião é essencial para podermos continuar a melhorar o nosso serviço e antever as necessidades dos nossos Hóspedes.Folgamos em saber que correspondemos às suas expetativas. Foi um verdadeiro prazer tê-la como Hóspede e esperamos voltar a recebê-la em breve no Pestana Promenade.Cordialmente, Julio MarquesDirector de HotelPestana Promenade

Exma. Sra. Simone, Em primeiro lugar, gostaríamos de agradecer a sua recente estadia no Pestana Promenade Hotel e pelo tempo disponibilizado no preenchimento do questionário neste website. A satisfação dos nossos clientes é seguramente o principal objectivo de todas as unidades Pestana Hotels & Resorts e como tal, devo referir que registamos os seus comentários e lamentamos algum incómodo que lhe possa ter causado. Reiteramos as nossas desculpas por todo o inconveniente experimentado, e esperamos voltar a recebê-lo no Pestana Promenade num futuro próximo. Com os melhores cumprimentos, Ricardo Assis

Exma. Srª. Eliana, Primeiramente, gostaríamos de agradecer-lhe pela sua recente estada, no Pestana Promenade Ocean Resort e esperamos que quer a qualidade como o serviço prestado tenham sido do seu inteiro agrado incentivando-o a visitar-nos de novo. Os seus comentários são muito importantes para nós e para outros viajantes que considerem visitar-nos. Uma vez mais, agradecemos a sua preferência pelo nosso hotel e pelo grupo Pestana Hotels & Resorts e esperamos desde já por uma próxima oportunidade de podermos voltar a acolhê-lo. Melhores cumprimentos, Ricardo Assis Unit Supervisor/ Pestana Promenade

Dear Mrs. Susan, Thank you for taking the time to share your positive experience at our hotel. We are happy to hear that Mrs. Rodrigues was able to assist you with transportation and that our location contributed to the convenience of your stay. It's wonderful to know that you enjoyed our breakfast selection and found our staff to be friendly and accommodating.We're also glad that the pool area was to your liking and that it added to the enjoyment of your visit. Your willingness to return for another stay is the highest compliment we can receive, and we look forward to welcoming you back in the future.Best regards, Julio MarquesHotel ManagerPestana Promenade

Sehr geehrte Frau Beate, im Namen unseres gesamten Teams des Pestana Promenade danken wir Ihnen, dass Sie sich Zeit genommen haben, uns ein positives Feedback zu geben. Ihre Meinung ist uns sehr wichtig, damit wir unseren Service weiter verbessern und uns gezielt auf die Bedürfnisse unserer Gäste einstellen können.Wir haben uns gefreut zu hören, dass wir Ihre Erwartungen erfüllt haben. Es war uns ein Vergnügen, dass Sie unser Gast waren und wir freuen uns darauf, Sie wieder im Pestana Promenade begrüßen zu dürfen.Mit freundlichen Grüßen Julio MarquesHotel DirelktorPestana Promenade

Sehr geehrte Frau Bärbel, vielen Dank für Ihr Feedback zu Ihrem Aufenthalt im Pestana Promenade. Es freut uns zu hören, dass Sie die Erfahrung und den engagierten, aufmerksamen und professionellen Service unseres Teams genossen haben. Ihre Kommentare machen uns stolz und dienen uns als Ansporn, unseren Service kontinuierlich zu verbessern und nach Spitzenleistungen zu streben.Es war uns eine große Freude, Sie bei uns zu haben. Wir möchten Ihnen für Ihren Aufenthalt im Pestana Promenade danken und freuen uns darauf, Sie bald wieder begrüßen zu dürfen.Mit freundlichen Grüßen Julio MarquesDirektorPestana Promenade

Cher Monsieur Michael, Au nom de toute notre équipe du Pestana Promenade, nous souhaitons vous remercier d’avoir pris le temps de nous donner un avis positif. Votre retour est crucial pour nous permettre de continuer à améliorer notre service et à anticiper les besoins de nos hôtes.Nous sommes heureux d’apprendre que nous avons répondu à vos attentes. Ce fut un réel plaisir pour nous de vous avoir comme hôte, et nous sommes impatients de vous accueillir à nouveau à Pestana Promenade.Cordialement, Julio MarquesDirecteurPestana Promenade

Dear Mr./Mrs. Finn, Thank you for your feedback on your stay at Pestana Promenade. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Promenade, and we look forward to welcoming you again soon.Best regards, Julio MarquesHotel ManagerPestana Promenade

Dear Mrs. Ivana, Thank you for your feedback on your stay at Pestana Promenade. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Promenade, and we look forward to welcoming you again soon.Best regards, Julio MarquesHotel ManagerPestana Promenade

Dear Mr. Niels, On behalf of our entire team at Pestana Promenade, we would like to thank you for taking the time to provide us with your feedback. Your opinion is crucial for us to continuously improve in anticipating our Guests' needs, preferences, and expectations.We were glad to hear that, overall, you enjoyed your stay at Pestana Promenade. At the same time, we would like to apologize for not fully meeting your expectations in some instances. We are sorry for any inconvenience caused. We have shared your comments with our teams to ensure that improvements will be made.It was a real pleasure for us to have you as our Guest, and we hope you will give us another opportunity to welcoming you again at Pestana Promenade and regain your trust during your next visit.Warm regards, Julio MarquesHotel ManagerPestana Promenade

Sehr geehrte Frau Sabine, vielen Dank für Ihr Feedback zu Ihrem Aufenthalt im Pestana Promenade. Es freut uns zu hören, dass Sie die Erfahrung und den engagierten, aufmerksamen und professionellen Service unseres Teams genossen haben. Ihre Kommentare machen uns stolz und dienen uns als Ansporn, unseren Service kontinuierlich zu verbessern und nach Spitzenleistungen zu streben.Es war uns eine große Freude, Sie bei uns zu haben. Wir möchten Ihnen für Ihren Aufenthalt im Pestana Promenade danken und freuen uns darauf, Sie bald wieder begrüßen zu dürfen.Mit freundlichen Grüßen Julio MarquesHotel DirektorPestana Promenade

Sehr geehrter Herr Thomas, vielen Dank für Ihr Feedback zu Ihrem Aufenthalt im Pestana Promenade. Es freut uns zu hören, dass Sie die Erfahrung und den engagierten, aufmerksamen und professionellen Service unseres Teams genossen haben. Ihre Kommentare machen uns stolz und dienen uns als Ansporn, unseren Service kontinuierlich zu verbessern und nach Spitzenleistungen zu streben.Es war uns eine große Freude, Sie bei uns zu haben. Wir möchten Ihnen für Ihren Aufenthalt im Pestana Promenade danken und freuen uns darauf, Sie bald wieder begrüßen zu dürfen.Mit freundlichen Grüßen Julio MarquesHotel DirektorPestana Promenade

Dear Mrs. Sonia, Thank you for your feedback on your stay at Pestana Promenade. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Promenade, and we look forward to welcoming you again soon.Best regards, Julio MarquesHotel ManagerPestana Promenade

Dear Mr. Richard, We would like to take this opportunity to thank you for taking the time to provide us with your feedback. We were glad to read your enthusiastic comments about our location. We take great pride in being able to offer a great experience to our Guests.We thank you for your stay, and we look forward to welcoming you again soon at Pestana Promenade.Kind regards, Julio MarquesHotel ManagerPestana Promenade

Cher Monsieur JACQUES, Merci pour votre retour concernant votre séjour à Pestana Promenade. Nous sommes heureux d’apprendre que vous avez apprécié votre expérience et le service dévoué, attentif et professionnel de notre équipe. Vos commentaires nous ont rendus fiers et nous motivent afin d’améliorer continuellement notre service et tendre vers l’excellence.Ce fut un grand plaisir pour nous de vous avoir comme hôte. Nous souhaitons vous remercier d’avoir séjourné à Pestana Promenade, et nous sommes impatients de vous accueillir de nouveau.Cordialement, Julio MarquesDirecteurPestana Promenade

Dear Mrs. Janet, Thank you for your feedback on your stay at Pestana Promenade. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.On the other hand we are sorry that our dining options, the wi-fi and the bed did not meet your expectations. For that reason we can only apologies.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Promenade, and we look forward to welcoming you again soon.Best regards, Julio MarquesHotel ManagerPestana Promenade

Dear Mr./Mrs. Jad, We appreciated the time you took to give us your honest opinion on your stay and, in particular, the comments regarding your accommodation. We sincerely apologize for any inconvenience caused during your stay. May we take this opportunity to inform you that most of our rooms are twin bedded room,however we are pleased to convert into a double bed room on request. We have taken note of the issues raised. We are working with the relevant teams to solve the matter and improve the conditions offered.Thank you once again for staying with us, and we hope that, in the future, you will give us another opportunity to host you and change your impression of Pestana Promenade.Kind regards, Julio MarquesHotel ManagerPestana Promenade

Dear Mr. William, We would like to take this opportunity to thank you for taking the time to provide us with your feedback. We were glad to read your enthusiastic comments about our location. We take great pride in being able to offer a great experience to our Guests.We thank you for your stay, and we look forward to welcoming you again soon at Pestana Promenade.Kind regards, Julio MarquesHotel ManagerPestana Promenade

Dear Mr. Audrey, Thank you for your feedback on your stay at Pestana Promenade. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Promenade, and we look forward to welcoming you again soon.Best regards, Julio MarquesHotel ManagerPestana Promenade

Dear Mr. Bernhard, Thank you for your feedback on your stay at Pestana Promenade. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Promenade, and we look forward to welcoming you again soon.Best regards, Julio MarquesUnit ManagerPestana Promenade

Dear Mrs. Fozia, Thank you for your feedback on your stay at Pestana Promenade. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.We are sorry that the twin bedded room did not meet your expectation. However we would like to inform you that if you have required in advance or upon arrival we would be most pleased to convert into a double bedded room.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Promenade, and we look forward to welcoming you again soon.Best regards, Julio MarquesUnit ManagerPestana Promenade

Dear Sirs, On behalf of our entire team at Pestana Promenade, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Promenade.Best regards, Julio Marques Unit ManagerPestana Promenade

Dear Mrs. Eva-Lotte, We would like to take this opportunity to thank you for taking the time to provide us with your feedback. We were glad to read your enthusiastic comments about our location. We take great pride in being able to offer a great experience to our Guests.We thank you for your stay, and we look forward to welcoming you again soon at Pestana Promenade.Kind regards, Maria da Paz GarciaHotel ManagerPestana Promenade

Dear Mr. Gagandeep Kaur, We would like to thank you for sharing this information with us because we can only improve with the valuable feedback provided by our Guests. We would like to apologise for any inconvenience caused during your stay. We are sorry that our cleaning team did not meet your expectations. We have already spoken to them. We are working together to improve the quality of our service and assistance.We hope that, nonetheless, your experience was positive. Thank you for staying with us! We sincerely hope you will give us one more opportunity to rebuild your trust in our team service and to recover your impression of the hotel.Kind regards, Maria da Paz GarciaHotel ManagerPestana Promenade

Dear Mr. John, We appreciated the time you took to give us your honest opinion on your stay and, in particular, the comments regarding your accommodation. We sincerely apologize for any inconvenience caused during your stay. Thank you once again for staying with us, and we hope that, in the future, you will give us another opportunity to host you and change your impression of Pestana Promenade.Kind regards, Maria da Paz GarciaHotel ManagerPestana Promenade

Dear Mr. Alex, On behalf of our entire team at Pestana Promenade, we would like to thank you for taking the time to provide us with your feedback. Your opinion is crucial for us to continuously improve in anticipating our Guests' needs, preferences, and expectations.We were glad to hear that, overall, you enjoyed your stay at Pestana Promenade. At the same time, we would like to apologize for not fully meeting your expectations in some instances. We are sorry for any inconvenience caused. We have shared your comments with our teams to ensure that improvements will be made.It was a real pleasure for us to have you as our Guest, and we hope you will give us another opportunity to welcoming you again at Pestana Promenade and regain your trust during your next visit.Warm regards, Maria da Paz GarciaHotel ManagerPestana Promenade

Chère Madame ELISABETH christiane, Nous sommes très heureux d’apprendre que votre récent séjour à Pestana Promenade a été très plaisant et que vous l’avez beaucoup apprécié. Notre équipe souhaiterait vous remercier pour votre très aimable avis.Merci beaucoup d’avoir choisi Pestana Promenade pour vos vacances. Nous sommes impatients de vous accueillir de nouveau dans notre hôtel.Cordialement, Maria da Paz GarciaDirectricePestana Promenade

Sehr geehrter Herr Tilo, vielen Dank für Ihr Feedback zu Ihrem Aufenthalt im Pestana Promenade. Es freut uns zu hören, dass Sie die Erfahrung und den engagierten, aufmerksamen und professionellen Service unseres Teams genossen haben. Ihre Kommentare machen uns stolz und dienen uns als Ansporn, unseren Service kontinuierlich zu verbessern und nach Spitzenleistungen zu streben.Es war uns eine große Freude, Sie bei uns zu haben. Wir möchten Ihnen für Ihren Aufenthalt im Pestana Promenade danken und freuen uns darauf, Sie bald wieder begrüßen zu dürfen.Mit freundlichen Grüßen Julio MarquesUnit ManagerPestana Promenade

Dear Mrs. Nancy, We would like to take this opportunity to thank you for taking the time to provide us with your feedback. We were glad to read your enthusiastic comments about our location. We take great pride in being able to offer a great experience to our Guests.We thank you for your stay, and we look forward to welcoming you again soon at Pestana Promenade.Kind regards, Maria da Paz GarciaHotel ManagerPestana Promenade

Geachte heer Riekert, Bedankt voor uw feedback over uw verblijf bij Pestana Promenade. We zijn blij om te horen dat u hebt genoten van de ervaring en de toegewijde, attente en professionele dienstverlening van ons team. Uw reactie vervult ons met trots en is een beloning voor onze voortdurende inspanningen om onze dienstverlening te verbeteren en voor ons streven naar perfectie.Het was een waar genoegen u als gast in ons hotel te hebben. We danken u voor uw verblijf bij Pestana Promenade, en we hopen u snel weer te kunnen verwelkomen.Met vriendelijke groeten, Joana LimaUnit ManagerPestana Promenade