Thank you

Dear Mr Josè, thanks for your feedback, however I am not accorded with you. One part of our hotel is located in an historical palace and for this reason there is no lift - it is not permitted. Only the modern part of the hotel, located in the annex just in front the Reception, is furnished by a lift (so our information was not false, as you mean). For a next stay we suggest you to specify better your real needs to have a better stay. Regarding the other issues, our town is an historic city and the streets are not so big but our reception (open 24 hours) is ALWAYS at your complete disposal for all of your requests. At the end, I would like to inform you that your room was also an update room because you reserved a Quadruple room and it is a Junior Suite with the ORIGINAL frescoes on the top ceiling since 1200. So it not true! In any case, if you will never came back in our hotel I invite you to contact us directly to avoid all these inconvenience. Thanks for your time and attention, the satisfaction of our guests is our mission!!! Best regards

Dear Lara, thank you for your generous review, we are happy that you had a good stay with us.

Dear Ingrid,thank you so much for spending time with us.

Dear Paula,thank you so much for your kind review.

Gentile Igor,la ringraziamo per la sua recensione generosa.

Dear Anonymous,thanking you for choosing us, we must inform you that as you have had the opportunity to see, ours is a historic eighth century building with original frescoes on the ceiling.If our esteemed guest had informed us that he needed extra pillows we would have immediately delivered them to him.As far as breakfast is concerned, as you rightly say, ours is a three star and not a four star hotel.Only local and quality products for our guests.Cordial greetings

Dear Jill, Wwe thank you for your positive review, we are happy to have hosted you.

Dear Carol,thank you for your positive review, we are happy that you had a good stay.

Dear Trond,thank you for your positive review, we are happy that you had a good stay

Gentile Francesco,la ringraziamo per la sua recensione.Grazie per averci scelto.

Dear Sirwe are sorry that the air conditioning was not enough for you. As explained when I came to the room and as you could see the AC was working and the room was cool but instead of feeling your body you only knew to look at the thermostat.However you forgot to mention that I explained to you that this was the best we could do and that we also gave you a fan.However we are sorry if you did not find yourself well with us.Best regards.

Grazie faremo tesoro delle Sue osservazioniCordiali saluti

Gentile Frode, la ringraziamo per la sua recensione positiva, siamo felici di averla soddisfatta.

Graziela Sua risposta è molto importante per noi.Cordiali saluti.

Dear Suzette, thank you for your positive review, any advice is always welcome for us. Best regards. -Hotel La Luna-

Dear Ileana, thank you for your positive review, any advice is always welcome for us. Best regards. -Hotel La Luna-

Thank youyour comments are important to usBest regards

Thank youBest regards

Dear Charles,thank you for an amazing review and wee are glad you had a positive experience with us. We look forward to your next visit in!Best regards.Silvia-Reception

Dear Mats, thank you very much for your positive review of your recent stay at our hotel. It would be a pleasure to welcome you back to our hotel again. With our best wishes -Hotel la Luna-

Dear Eia, thank you very much for your positive review of your recent stay at our hotel. It would be a pleasure to welcome you back to our hotel again. With our best wishes -Hotel la Luna-

Thank you

Thank you

Dear Alessandro, thank you very much for your positive review of your recent stay at our hotel. It would be a pleasure to welcome you back to our hotel again. With our best wishes -Hotel la Luna-

Grazie

Thank you very much for choosing our hotel.

Thank youBest regards

Thank you

Thank you

Thank youBest regards

Thank you very much for choosing our hotel.

We thank you, your opinion is important to us.We hope to have you as our guest in the future tooBest regards

Thank you

Thank you

BuonaseraLa ringraziamo per la Sua recensione.

Grazie la Vs opinione è molto importante per noi. Ci auguriamo di poterla avere nuovamente nostro gradito Ospite.

Thank you Best regards

Thank you Best regards

Thank you Best regards

Thank you Best regards

Thank you Best regards

Thank you Best regards

Thank you Best regards