Piscina externa, guarda-sóis, espreguiçadeiras

Avaliações de Tommie Hollywood, part of Jdv by Hyatt

4 out of 5
Tommie Hollywood, part of Jdv by Hyatt
6516 W Selma Ave, Los Angeles, CA

Avaliações

8,2

Muito boa

Nota 10 - Excelente. 404 de 746 avaliações" "
Nota 8 - Boa. 156 de 746 avaliações" "
Nota 6 - Ok. 83 de 746 avaliações" "
Nota 4 - Insatisfatória. 49 de 746 avaliações" "
Nota 2 - Terrível. 54 de 746 avaliações" "

9,2/10

Limpeza

8,8/10

Serviço e funcionários

8,4/10

Comodidades

9,0/10

Condições e instalações da propriedade

8,8/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Jinhua

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
nothing
Hospedou-se por 1 diária em mai. de 2024
Resposta de Sophia H. - Assistant Front Office Manager em 17 de mai. de 2024
Dear valued guest,Thank you for taking the time to leave us your honest review. We are happy to hear that you enjoyed your stay at the tommie hollywood. And we hope to welcome you back in the near future!

10/10 - Excelente

Curtis

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Fantastic Stay. I highly recommend!
Hospedou-se por 1 diária em mai. de 2024
Resposta de Sophia H. - Assistant Front Office Manager em 17 de mai. de 2024
Dear valued guest,Thank you for taking the time to leave us your honest review. We are very happy to hear that you enjoyed your stay at the tommie hollywood. And we hope to welcome you back in the near future with the same experience!

2/10 - Terrível

Tatyana

Viagem com a família
Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários, comodidades e condições e instalações da propriedade
parties and loud music all nights long, impossible to rest or sleep. horrible experience, stuff didn't help at not, neither with other room, not with refund and relocation to other hotel. Do not recommend it for adults, family or tourists.
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Tayaba W. em 14 de mai. de 2024
I'm sorry to hear about your disappointing experience. Your comfort and relaxation are important, and it's regrettable that the noise disturbance impacted your stay negatively. It sounds like the situation wasn't managed well by the staff, which only added to your frustration. Your feedback will be valuable for the hotel management to address these issues and ensure a more enjoyable experience for future guests.

10/10 - Excelente

william

Viagem de negócios, Viagem com a família, Viagem com animais de estimação
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The hotel staff was top notch . The restaurant and roof top bar were excellent. We will definitely return to this hotel.
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Sophia H. Assistant Front Office Manager em 12 de mai. de 2024
Dear valued guest,Thank you for taking the time to leave us your honest review. We appreciate your kind feedback, and are very happy to hear that you enjoyed your stay at the tommie hollywood - we hope to welcome you back very soon!

10/10 - Excelente

Patricia

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Sophia H. Assistant Front Office Manager em 12 de mai. de 2024
Dear valued guest,Thank you for taking the time to leave us your honest review. We appreciate your feedback, and please don't hesitate to reach out for any additional comments. We hope to welcome you back!

10/10 - Excelente

Kassandra

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Super linda y moderna
Hospedou-se por 1 diária em mai. de 2024
Resposta de Sophia H. Assistant Front Office Manager em 11 de mai. de 2024
Dear valued guest,Thank you for taking the time to leave us your honest review. We are happy to hear that you enjoyed your stay at the tommie hollywood, and hope to welcome you back in the near future!

10/10 - Excelente

CARLA

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I really enjoyed my stay at Tommie. It’s a nice, clean hotel with an excellent location - walking distance to so many things being literally one block over from Hollywood Blvd. The staff was friendly/helpful. I absolutely loved my room and how cute and clean it was, although a mini fridge would’ve been nice. I’m actually surprised at how clean the hotel is considering how busy it is. About the noise - I feel like people always complain about noise in hotel reviews, but this time it was actually accurate. It gets LOUD on Fri/Sat nights. I could definitely hear the music bumpin but I think it stopped around 2am. Noise doesn’t really bother me though AND they did give a warning about the noise at check in which I appreciate. I did valet for the 3 days I was there - fast and friendly service. I would stay here again! I felt safe and comfortable for a solo female guest.
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Sophia H. Assistant Front Office Manager em 11 de mai. de 2024
Dear valued guest,Thank you kindly for taking the time to leave us your honest review. We are very happy to hear that you enjoyed your stay at the tommie hollywood, as well as highlighting our amazing staff from front desk to valet. We do apologize that you experienced noise disturbance during your stay, we hope the next time you decide to visit, we can place you on a more quieter side of the hotel. Thank you again for your positive comments, and we hope to welcome you back soon!

8/10 - Boa

Andrea

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
New hotel. Excellent location for transport and restaurants. Young, accommodating and helpful staff. Adequate level of cleanliness. Nice possibility to have a drink on the rooftop with a panoramic view of the Hollywood Hills. Only downside: no minibar in the room; slightly noisy room; dilapidated area around the hotel.
Hospedou-se por 7 diárias em abr. de 2024
Resposta de Sophia H. Assistant Front Office Manager em 11 de mai. de 2024
Dear valued guest,Thank you for taking the time to leave us your honest review. We are happy to hear that you enjoyed your stay at the tommie hollywood! We do apologize if you experienced any noise disturbances, we try our best to advertise our venue hours online. We hope the next time you decide to visit, we can place you on a more quieter side of the hotel. Thank you again for your feedback, and we hope to welcome you back in the near future!

10/10 - Excelente

Paige-a-lishous

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Was a great stay, for being a night life esque hotel it was quiet at night, but gets very busy in the evening/night with non hotel people in the lobby, elevator, and outside as one of the 2 bars on the lot is on the roof. The room fits well for young travelers, but definitely missed having a fridge in the room as there is not one. The staff was very attentive to fixing issues. It was a nice touch to be able to text the front desk for assistance.
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Sophia H. - Assistant Front Office Manager em 7 de mai. de 2024
Dear valued guest,Thank you for taking the time to leave us your honest review. We appreciate your detailed feedback, and we are happy to hear that you enjoyed your stay at the tommie hollywood. We also have mini-refrigerators available upon request. Thank you and we hope to welcome you back in the near future!

8/10 - Boa

Christopher

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e comodidades
The Hotel is really nice, but a dining option in the hotel would be nice. Also no heated pool. Brrrr
Hospedou-se por 7 diárias em abr. de 2024
Resposta de Sophia H. - Assistant Front Office Manager em 7 de mai. de 2024
Dear valued guest,Thank you for taking the time to leave us your honest review. We apologize if our dining options weren't explained to you, we try our best to advertise our venues on our websites. We also do apologize that our rooftop pool is not heated - it's currently under wraps to be fixed, and we have been recommending using our sister properties rooftop pool around the corner, in the meantime. Thank you for your feedback and we hope to welcome you in the near future!

10/10 - Excelente

Eliza Jean Hopcraft

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 5 diárias em abr. de 2024
Resposta de Sophia H. Assistant Front Office Manager em 11 de mai. de 2024
Dear valued guest,Thank you for taking the time to leave us your honest review. We are happy to hear that you enjoyed your stay at the tommie hollywood - we appreciate your positive feedback, and hope to welcome you back in the near future!

10/10 - Excelente

John

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Clean comfortable nicely designed and decorated. Very enjoyable stay.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Iago, Assistant Front Office Manager em 5 de mai. de 2024
Thank you very much for taking the time to review your stay with us at the tommie Hollywood. We are glad to see you enjoyed your visit and we hope to welcome you back soon.

10/10 - Excelente

Mayra

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent boutique hotel in the heart of Hollywood. What a find! Family friendly. Rooms are exquisite. The bed is very comfortable.. almost as if you are sleeping on a cloud. Will definitely stay at this hotel again.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Sophia H. Assistant Front Office Manager em 2 de mai. de 2024
Dear valued guest,Thank you for taking the time to leave us your honest review. We appreciate your positive feedback, and are delighted to hear that you enjoyed your stay at the tommie hollywood. We hope to welcome you back in the near future!

10/10 - Excelente

Derek James

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Had a wonderful time. The night we checked in there was a lot going on and we were nervous about the noise. The room was quiet. The staff were friendly. We didn’t fit the vibe but it was nice! Oh and the food at the attached restaurant was delicious.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Tayaba W. em 30 de abr. de 2024
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that despite any initial concerns about noise, you found your room to be quiet and comfortable. Providing a peaceful environment for our guests to relax and unwind is always a top priority for us.It's wonderful to hear that you found our staff friendly and welcoming. Creating a warm and inviting atmosphere for all our guests is something we strive for every day, so it's incredibly rewarding to know that you felt well taken care of during your stay.We're also delighted that you enjoyed the food at our attached restaurant! Our culinary team works hard to create delicious dishes using fresh, locally sourced ingredients, and we're thrilled that their efforts left a positive impression on you.While we understand that every guest may have different expectations and preferences, we're glad that you still found your experience enjoyable despite not feeling like you completely fit the vibe. Diversity is what makes each guest's experience unique, and we're grateful to have had the opportunity to host you.Thank you again for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future! If there's anything else we can do to enhance your next visit, please don't hesitate to let us know! :)

10/10 - Excelente

Miriam

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We had a good time at this spot! We just hated that the restaurant opened at like 6pm and closed at 11pm. We had a concert at the Hollywood Bowl at 7pm, so did not have enough time for dinner before the show, and we came back too late to get dinner afterwards. We stayed at the hotel because of the convenience of staying so close to the Bowl. Parking was easy (albeit expensive), but it similar to the cost of similar quality hotels. We thought the room was tiny, but we only needed it for sleeping that night, so it was perfect. Staff were knowledgeable and welcoming.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Sophia H. Assistant Front Office Manager em 30 de abr. de 2024
Dear valued guest,Thank you for taking the time to leave us your honest review. We are happy to hear that you enjoyed your stay at the tommie hollywood, although we do apologize that our venue hours were not available during your visit. We hope we can welcome you back in the near future!

6/10 - Ok

Jerika

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I wanted to rate this good, as the room was beautiful and comfortable. My biggest issue is that it was so loud. Not certain what bar it was coming from, I think the rooftop bar, but the music was pumping until 2am. Which a little is okay but my room was pounding. Very frustrating. The pool was not quite what was expected. There was a water dispenser available, and the drinks from the bar were allowed but there wasn’t service up there and the beds/chairs were all covered in towels and not very clean.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Sophia H. Assistant Front Office Manager em 11 de mai. de 2024
Dear valued guest,Thank you for taking the time to leave us your honest review. We apologize if you were not notified ahead of time regarding our nightlife venues, we try our best to advertise the hours online. Due to us being in the heart of Hollywood, we are surrounding by multiple nightlife properties, and unfortunately the noise affects our rooms. We appreciate your feedback regarding the conditions of the pool - cleanliness and comfortability at all amenities of the hotel, should be welcoming, so we will make sure this comment is sent to the right department to make sure this doesn't happen again. Thank you again for your feedback!

10/10 - Excelente

Veronica

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It had everything you needed in walking distance
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Sophia H. Assistant Front Office Manager em 30 de abr. de 2024
Dear valued guest,Thank you for taking the time to leave us your honest review. We are happy to hear that you enjoyed your stay at the tommie hollywood. We hope we will welcome you back in the near future!

10/10 - Excelente

Martha

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Other that I did not receive any of the VIP upgrades everything was fine.
Hospedou-se por 5 diárias em abr. de 2024
Resposta de Sophia H. Assistant Front Office Manager em 29 de abr. de 2024
Dear valued guest,Thank you for taking the time to leave us your honest review.We apologize if a room upgrade as a VIP member was not provided - we hope the next time you decide to visit, we can help and provide your benefits.

10/10 - Excelente

Nurik

Viagem com animais de estimação
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very good
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Sophia H. Assistant Front Office Manager em 29 de abr. de 2024
Dear valued guest,Thank you for taking the time to leave us your honest review.We are very happy to hear that you enjoyed your stay with us at the tommie hollywood. We hope to welcome you back in the near future!

10/10 - Excelente

Barbara

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I loved the sleek and modern look of the hotel! Staff was friendly and always available to answer all of my questions! So many selfie moments were had...lol
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Iago, Assistant Front Office Manager em 27 de abr. de 2024
Thank you for taking the time to review your stay with us. We are glad you enjoyed your visit and the service that you received. We hope to welcome you back real soon.

8/10 - Boa

Darryl

Hospedou-se por 2 diárias em abr. de 2024
Resposta de Sophia H. - Assistant Front Office Manager em 17 de mai. de 2024
Dear valued guest,Thank you for taking the time to leave us your honest review. We hope that you enjoyed your stay at the tommie hollywood. If so, we would love to welcome you back in the near future!

10/10 - Excelente

Todd, Minneapolis

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great location with plenty of food and drink option in the immediate area. Staff was super professional and friendly.
Hospedou-se por 5 diárias em abr. de 2024
Resposta de Sophia H. Assistant Front Office Manager em 25 de abr. de 2024
Dear valued guest,Thank you for taking the time to leave us your honest review. We are very happy to hear that you enjoyed the location, as well as our amazing staff at the tommie hollywood. We hope you enjoyed your stay, and are looking forward to welcoming you back in the near future!

8/10 - Boa

Olivia, Redondo Beach

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de Sophia H. Assistant Front Office Manager em 25 de abr. de 2024
Dear valued guest,Thank you for taking the time to leave us your honest review. We hope you enjoyed your stay at the tommie hollywood, and hope to welcome you back in the near future!

8/10 - Boa

Bristol

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e comodidades
The property was immaculately clean and the bedding was luxurious. In the evening, the music and noise from surrounding bars/street was 9/10 loud into the early hours of the morning. I’m not sure you could even hope to sleep through it without earplugs. The stay was wonderful but the noise on Saturday and Sunday night has to be noted for those who intend on getting some sleep.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Iago, Assistant Front Office Manager em 24 de abr. de 2024
Thank you for taking the time to review your stay. We are glad to read you liked the accommodation. Sorry to hear the music disturbed your visit. We are a nightlife hotel, surrounded by nightlife hotels in central Hollywood and advertise our hours and events online and advise all guests at check-in; apologies if this was missed. We hope you consider us again in the future.

10/10 - Excelente

Joe

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great staff. Room cleaned everyday. Convenient location.
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Iago, Assistant Front Office Manager em 23 de abr. de 2024
Thank you for taking the time to review your stay with us. We are so happy to hear of the service you received during your visit and hope to welcome you back real soon.

6/10 - Ok

Jimmy

Viagem a dois
Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
They have NO dark or blackout blinds right now as they are being replaced!! Just sheer decorative curtains.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Sophia H. - Assistant Front Office Manager em 23 de abr. de 2024
Dear valued guest,We apologize regarding the missing curtains, we made sure our guests are aware of the blinds and offered sleeping masks, if the sun was too bothersome. We apologize if this was not enough. We hope the next time you decide to visit, we can place you in a room with functioning curtains.Thank you for your feedback.

8/10 - Boa

Christina

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It was a great spot, I was able to walk to all the places I needed and wanted to go to and then return at night. I am a Single female and felt just fine walking around this hotel during the day and coming back at night. It was clean, very nice - It is a late night spot and the front desk let me. know that when I checked in, which was very nice of them. It didn't bother me and I was grateful they let me know. Really enjoyed staying here and will be returning!
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Sophia H. Assistant Front Office Manager em 22 de abr. de 2024
Dear valued guest,Thank you for taking the time to leave us your honest review.We are very happy to hear that you enjoyed your stay at the tommie hollywood, as well as the surrounding area. We hope to welcome you back with the same experience!

2/10 - Terrível

Patricia

Hospedou-se por 1 diária em abr. de 2024
Resposta de Sophia H. Assistant Front Office Manager em 11 de mai. de 2024
Dear valued guest,Thank you for taking the time to leave us a review - we are sorry to hear if you did not enjoy your stay at the tommie hollywood. Please don't hesitate to reach out with any additional feedback, as your opinion is important to us. Thank you.

10/10 - Excelente

ujjwal

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Would visit again.
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Iago, Assistant Front Office Manager em 20 de abr. de 2024
Thank you for taking the time to review your stay with us. We are glad you enjoyed your visit and hope to welcome you back.

8/10 - Boa

Randolph

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Rooms, as indicated, are small, but who wants to spend all there time in a hotel room? Lack of in-room coffee is just a bad planning, who wants to have to go down to the Lobby to get coffee? Maybe at a Motel 6, but not here. Also, as others have mentioned, the rooms are advertised as "sound proof" but they are not "percussion-proof" as the thumping from the on-site restaurant was notable. If you don't like in-room coffee and love nightlife, you'll love it. Would we go back? Sure, with a smuggled in coffee maker, and better earplugs.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Sophia H. - Assistant Front Office Manager em 19 de abr. de 2024
Dear valued guest,thank you for taking the time to leave us your honest review.We apologize if the noise and lack of some amenities caused any inconvenience during your stay. Overall, we appreciate your feedback, and will forward it to the relevant departments.We hope to still welcome you back in the near future.

10/10 - Excelente

Monika

Pontos positivos: Limpeza
Hospedou-se por 1 diária em abr. de 2024
Resposta de Iago, Assistant Front Office Manager em 19 de abr. de 2024
Thank you very much for taking the time to rate your stay with us. We are glad to see you enjoyed your visit and hope to welcome you back real soon.

4/10 - Insatisfatória

Kathryn Ann, Spring City

Viagem em grupo, Viagem com a família
Pontos positivos: Limpeza
Pontos negativos: Comodidades
Upon arrival, we were informed that we would not be able to use the pool or topside bar/restaurant; due to a private party reserving the facilities for the duration of our stay. (Wed-Fri) As we had anticipated on using those facilities as a meeting point; we were left with NO on site option. We were instructed to go to the "sister" location "around the corner. This was truly disappointing. Will not return.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Iago, Assistant Front Office Manager em 19 de abr. de 2024
Thank you for taking the time to review your stay. We are sorry there was an event at the pool; it was only there on Wednesday April 10th 2024; on Thursday and Friday the pool and bar was open to guests. We are a complex property and our guests are welcome to use the facilities at the Thompson which is 3 doors away from us; apologies if this was an inconvenience. We try to accommodate both guests and events at the hotel.

10/10 - Excelente

Jessica, St Paul

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We thought the hotel was wonderful, but wished there was a coffee maker in the room. Overall though, highly recommend. We were staying there due to its proximity to the Bourbon Room. The Hollywood Blvd area is kind of sketchy, but we never felt unsafe.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Iago, Assistant Front Office Manager em 15 de abr. de 2024
Thank you very much for taking the time to review your stay with us. We are happy to read you enjoyed your visit and hope to welcome you back soon. If you do consider us again, we do offer coffee machines upon request due to the size of our rooms. Thank you for staying at the tommie Hollywood!

10/10 - Excelente

Gio

Hospedou-se por 1 diária em mar. de 2024
Resposta de Iago, Assistant Front Office Manager em 5 de mai. de 2024
Thank you so much for taking the time to rate your stay with us. We are glad to see you enjoyed your visit and hope to welcome you back soon.

10/10 - Excelente

Thalia

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Smooth check in and modern up kept rooms
Hospedou-se por 1 diária em mar. de 2024
Resposta de Iago, Assistant Front Office Manager em 12 de abr. de 2024
Thank you very much for taking the time to rate your stay with us. We are really happy to see that you enjoyed your visit at the tommie Hollywood and hope to welcome you back real soon.

6/10 - Ok

Joseph, Newmarket

Pontos positivos: Condições e instalações da propriedade
Hospedou-se por 5 diárias em abr. de 2024
Resposta de Iago, Assistant Front Office Manager em 12 de abr. de 2024
Thank you for taking the time to rate your stay with us. We are sorry to see that your stay did not exceed expectations. If you would like to provide feedback, please do not hesitate to contact us directly.

10/10 - Excelente

Marino

Hospedou-se por 2 diárias em jan. de 2024
Resposta de Iago, Assistant Front Office Manager em 12 de abr. de 2024
Thank you very much for taking the time to rate your stay with us. We are really happy to see that you enjoyed your visit and hope to welcome you back soon.

6/10 - Ok

Vanessa, Oberhausen

Viagem a dois
Pontos positivos: Comodidades e condições e instalações da propriedade
Die Unterkunft an sich war sehr nett. Modern eingerichtet und alles was man benötigt. Bei der Ankunft fanden wir Haare des vorherigen Gastes im Bad, eine alte Kontaktlinse sowie eine aufgerissene Packung Elektrolyt. Sowas geht besser. Die Mitarbeiterin an der Bar neben dem Empfang war sehr freundlich und herzlich. Die Mitarbeiter am Empfang wirkten sehr arrogant und hochnäsig. Kein „Hello“, wenn man vorbei lief , kein Blickkontakt - schade. In den drei Tagen gab es zwei mal einen Feueralarm. Eine richtige Evakuierung fand nicht statt. Die Treppenhäuser waren teilweise voll gestellt - es wurden keine Kontrollen veranlasst, ob alle Gäste die Zimmer verlassen haben. Die Sicherheit steht wohl nicht im Vordergrund. Gegenüber gibt es einen Public Parkplatz für 40$ die Nacht. An sich fand ich die vielen Obdachlosen die sich auf der Straße und an der Ecke vor dem Hotel aufhielten sehr beängstigend. Dafür kann das Hotel natürlich nichts, aber es fließt einfach in den Gesamteindruck mit ein. Wir würden beim nächsten Mal ein anderes Hotel buchen. Einrichtung hat uns gut gefallen.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Iago, Assistant Front Office Manager em 9 de abr. de 2024
Thank you for taking the time to review your stay with us. Apologies for the issues you had during your visit; we do strive to offer a great guest experience for every guest; apologies if we missed the mark on this one. We are also sorry for the issues you had off of the property and empathize with your concern.

10/10 - Excelente

John, New York

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Fun place to stay in Hollywood. It’s not quiet but it is comfy
Hospedou-se por 1 diária em abr. de 2024
Resposta de Iago, Assistant Front Office Manager em 8 de abr. de 2024
Thank you so much for taking the time to review your stay with us. We are so happy to hear you enjoyed your visit and we hope to welcome you back soon.

8/10 - Boa

Victoria

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Fine for a night - clean room. Check in staff was nice but either she or the restaurant/cafe staff gave me incorrect information about using my Expedia dining and drink coupons. Also this is a "Nightlife" hotel, which means it is very loud until late.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Iago, Assistant Front Office Manager em 6 de abr. de 2024
Thank you for taking the time to review your stay. We are glad you enjoyed your time with us. Apologies for any miscommunication. You can use your discount card at any of the tommie's 3 outlets. We apologize if the music disturbed your stay. We are a nightlife hotel surrounded by nightlife hotels in central Hollywood and advertise our hours and events online and inform all guests at check-in; apologies if this was missed.

10/10 - Excelente

Tiffany

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great location, lovely hotel. Elena did great daily cleaning service. The only thing I would change is having creamer options for coffee, I ended up paying $10 per day for a good tasty coffee option there all because they only had milk. Coffee lovers will understand.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Iago, Assistant Front Office Manager em 5 de abr. de 2024
Thank you so much for taking the time to review your stay with us. We are really happy to see you enjoyed your visit and hoe to welcome you back soon.

8/10 - Boa

Jessica Paola Garcia

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Sophia H. Assistant Front Office Manager em 3 de abr. de 2024
Dear valued guest,Thank you for taking the time to leave us your honest review. We hope you enjoyed your stay with us at the tommie hollywood, and we hope to welcome you back in the near future.

4/10 - Insatisfatória

Samantha

Viagem em grupo
Pontos negativos: Serviço e funcionários
Please do not be fooled, this is a 2-2.5 star property max!
Hospedou-se por 1 diária em mar. de 2024
Resposta de Iago, Assistant Front Office Manager em 1 de abr. de 2024
Thank you for taking the time to review your stay. We are sorry to hear your visit was less than satisfactory. If you would like to provide any further feedback, please do not hesitate to contact us.

6/10 - Ok

Kaysha

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Iago, Assistant Front Office Manager em 29 de mar. de 2024
Thank you for taking the time to rate your stay. We are sorry to hear we did not exceed expectations. If you would like to provide feedback, please do not hesitate to contact us directly.

10/10 - Excelente

Rafael, Beach Park

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The area around the hotel is not clean.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Sophia H. - Assistant Front Office Manager em 28 de mar. de 2024
Dear valued guest,Thank you for taking the time to leave us your honest review.We do apologize that the surrounding areas of the hotel was not up to standard, we understand.We still hope that we can welcome you back in the near future.

4/10 - Insatisfatória

Patricia

Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários
Good hotel. Very small room. Most of the staff cordial except for one man at the front desk. He was kinda rude as I was leaving to go back home.
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Iago, Assistant Front Office Manager em 26 de mar. de 2024
Thank you for taking the time to review your stay. We are sorry to hear of the issue you had at the Front Desk and would like to provide additional training to the Agent in question. If you would like to provide further feedback, please do not hesitate to contact us directly. In regards to the room size, we do advertise the dimensions online, apologies if this was missed.

10/10 - Excelente

Debbie

Viagem a dois
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Sophia H. Assistant Front Office Manager em 26 de mar. de 2024
Dear valued guest,We appreciate you taking the time to leave us your honest review. We hope you enjoyed your stay at the tommie hollywood, and please let us know if you have any additional feedback. We hope to welcome you back in the near future.

8/10 - Boa

Jessica

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Sophia H. - Assistant Front Office Manager em 28 de mar. de 2024
Dear valued guest,Thank you for taking the time to leave us your honest review.We hope you enjoyed your stay at the tommie hollywood, please let us know if you have any additional feedback.

10/10 - Excelente

Peter De

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Top ! Misschien was een kleerkast wel nuttig geweest, maar zo ging het ook wel👍
Hospedou-se por 7 diárias em mar. de 2024
Resposta de Sophia H. Assistant Front Office Manager em 25 de mar. de 2024
Dear valued guest,Thank you for taking the time to leave us your honest review. We hope to welcome you back in the near future at the tommie hollywood!

10/10 - Excelente

Keena

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It was a great little boutique hotel. All the staff was fantastic and very close to shopping restaurants and night life.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Sophia H. Assistant Front Office Manager em 25 de mar. de 2024
Dear valued guest,We appreciate you taking the time to leave us your honest review. We are happy to hear that you enjoyed your stay and our amazing staff at the tommie hollywood. We hope to welcome you back in the near future!