Bulmaro, Thank you for staying with us. We hope to see yo again soon. Until then, please be well

Sally, Thank you for staying with us. We hope to see yo again soon. Until then, please be well

Hello Karen, Thank you for stay with us. We appreciate your support during our reopening and your feedback. Due to Covid-19 we had to remove all the high touch items from our rooms. Some of our furniture had to be removed comply with the social distancing protocol by Los Angeles County. Bell service is also available upon request. Essentially most items that used to be in our rooms, like all other hotels in Los Angeles County, are now available upon request to ensure cleanliness and safety for our guests. Parking fee is $30 per night which is well below the other hotels in our neighborhood. Again, we are happy to have you with us and got to be a part of your special trip. Come back soon. By then, we do hope things are closer to normal than now. Please take care and stay well.

Hi Jill, Thank you so much for your review and more importantly your support during our first week! So happy to have you with us and we hope to see you again soon!

Jason, Thank you! This is so great to hear. We hope to see with us again when we find ourselves on the other side of all this... Until then please take care of yourself and keep well.

Thank you for your honest feedback, First and foremost, please accept our apologies for the fault alarm, especially in the middle of the night. Since our alarm system detect changes in temperature and moisture. It, unfortunately will set off sometime during the rain which is the case here. We understand that this certainly caused interruption for our guests and we are working diligently with our service provide to find the solution to this while keeping our guests and employee safe Thank you again and we wish you a great rest of the week.

Thanks Jonathan! We are happy to hear from you, If you have any specific feedback to help us improve, please feel free to let us know. Hope to see you again soon

Tracy, We appreciate your feedback regarding your stay.While we regret that we did not live up to your expectations, we understand and accept that we are not a hotel for everyone. Thank you again for taking the time to let us know. Have a great week!

We appreciate you letting us know, If there is anything specific we should work on to make the experience better for our guests, we are all ears! Thank you.

Thank you for your feedback. We are so sorry that we did not have a great stay but glad to hear that our team was responsive to your needs. Please rest assured that we are not a party hotel. We do have events and nightlife on select night but those are for reserved for weekends and special occasions. We do hope you give us another opportunity when your travel brings you back to Los Angeles. Feel free to let us know you are coming back in, after your reservation is booked, and we will make sure you have a far better experience

Pete, We appreciate you letting us know, If there is anything specific we should work on to make the experience better for our guests, we are all ears! Thank you.

We appreciate you letting us know, If there is anything specific we should work on to make the experience better for our guests, we are all ears! Thank you.

Ketil, We appreciate your feedback. While we have different activities on select night, we are not a party hotel. Most our loyal guests are business travelers. On most nights, the vibe in our lobby and public areas is laid back and relax. We hope to see you again soon. Let us know there is anything we can do to make your next stay with more comfortable.

Thank you! We love to see your feedback! Have a wonderful rest of the day and even better weekend to come, Hope to see you again soon.

Vula, Thank you for your feedback. We are so happy to hear that you enjoyed your time here with us. Wishing you a wonderful weekend. See you again soon!

Erdem, We are very sorry to hear that you did not have a good stay. Please rest assured that the attitude problem you had encountered was and anomaly which we have addressed. As for as Housekeeping service, we do provide daily service between the hours of 8 am and 5:30 pm. Turn down service is neither advertised nor offered here The only skip service when PRIVACY REQUESTED is displayed on the door. We do apologized if was any sort of miscommunication on our end.

WillJ Thank you! Blaine is our star and we are lucky to have him on our team. Have a wonderful weekend and come see us again soon.

Thank you for your feedback. Anything specific we can work on to bring an 8 to a 10, please let us know, We'd love to hear. See you again soon.

Thank you very much. We a super happy to hear from you. We look forward to having you with us again,

Kendell, Thanks for the shout out! Come back again soon.

Nathalie, Thank you for your comment. Please come see us again soon!

Kin, We appreciate your feedback. This is wonderful for us to hear. We do hope you stay with us again soon.

Thank you for your review. We appreciate you staying with us. If there is anything specific we should work on, please let us know.

Thank you for your feedback. We apologize for inconvenience you experienced during your stay with us. We realized that the city noise can be bothersome to some who are light sleepers so we offer ear plugs in all our rooms. We would love to make things right for you on your next stay. Please feel free to reach out to us directly once your stay is booked so we can make sure that you have a really great stay!!

Thank you for your feedback. We acknowledged that we. fail short of your expectations. Please share more details so we can continue to make improvements on our products and services.

Thank you for your feedback. Any specific you can share so we can make it a 5 instead of a 4 would be appreciated. See you again soon!

KN, Thank you for your candid feedback. We apologize for falling short on your expectations. We have already addressed all the things that could be done immediately especially the service aspect as this is our primary product. We appreciate you taking the time to let us know and hope to see you again.

Thank you very much for your feedback. We are so happy to hear that you had a great time staying with us. Looking forward to having you with us again soon!

Thank you for the shout out!! It looks like we found a perfect match in you! Come back soon.. until then, please take good care.

Laszio, Thank you for staying with us. We love to hear the feedback from our guests so we can continue to make improvements as we grow as a brand. Have a wonderful weekend!

DianeRodriguez Thank you for the shout out! We love to take care of our guests in ways that make them feel at home and among friends! It seems we did that with you during your stay. We hope to see you again soon. Cheers!

Jason, We appreciate your candid feedback regarding your stay and respect your point of view regarding your stay. Our records tells a different story especially the Uber Eats incidents which you should address with Uber directly as the hotel has no parts in it. While we have always realized that we are not the right hotel for everyone and regret that we are not the one for you, we do hope you find anotherr accommodation in Los Angeles that better fit your need.

Thank you! We appreciate you staying with us and sharing your experience with other travelers. If there is anything specific we should work on, please let us know. We look forward to having you back with us again soon.

Thank you so much for staying with us. We are so happy to hear that you had a good stay with us and so hope to see you again soon. Regarding overnight parking, please be aware that the lot across the street, one which you referenced, is not open 24/7 so you will have to plan according to their hours of operations. Thank you and we do hope to see you again soon.

We are sorry to hear that you did not have a good night sleep. Some of the rooms faces this challenge but we are working on it. On your next visit, once your stay is booked, please let us know you are coming back and we will make sure you have a nice and quiet room. Thank you for letting us know. Happy New Year!

Hello, So happy to hear that you had an enjoyable stay. We look forward to having you with us again soon. Wishing you a very Happy New Year!

Thank you for your feedback. We are sorry that we fell short of your expectations. Please let us know if there is anything specific we can work on to improve our product and services. We do hope to see you again soon! Wishing you and yours a very happy new year!

David, Thanks for the shout out!! Really appreciate it. We looking forward to seeing you again when your travels bring you back to Los Angeles. Have a wonderful new year!

Jonny Thank you very much for your review! We are thrilled to hear this from you. Come back again soon! Wishing you a Happy Holiday season and a wonderful New Year to come.

Marc, We are so sorry to hear that we did not live up to your exceptions. We realize that there are many differences between us, the original location, and all of our new sister hotels. We are constantly working on making improvements to provide our guest with better product and services. However, please also take our price point into considerations as compared to our other newer locations. We work hard to keep this property true to its original intent... to be the affordable hotel on Sunset Strip for the young and creative group of people. After 20 years, our community of loyal guests has grown and is very supportive of us. We accept that we are not the right hotel for you. Again thank you for your candid feedback, Wishing you a very Happy Holiday season and a wonderful New Year to come.

Thank you for staying with us. Since we cannot look into your reservation and billing arrangements, we are unable to further assist with the billing issue. Wondering if you are referring to the authorization hold on your card upon arrival? We do authorized a small amount over the room charge for incidental charges during your stay. If not consumed, that extra amount will go back to your account. Any further details you can provide will really help us take care of the issue you are experiencing. Thank you and have a happy Holiday Season.

Alison, Thank you so much for staying with us. We appreciate the time you took to communicate the challenges during your stay with us. Please rest assured that we are current working on some of the issues you mentioned. This is the joy of being in an older building.. but we love it nonetheless. We do help to see you again.. next time, once your stay is booked, please let us know so we can make sure you are in a great room and a far better experience! Wishing you a wonderful Holiday Season and a Happy New Year!