Todas as avaliações exibidas descrevem experiências reais de hóspedes. Apenas viajantes que reservaram uma estadia pela nossa plataforma podem enviar uma avaliação. Verificamos as avaliações de acordo com as nossas diretrizes e publicamos todas elas, sejam positivas ou negativas.Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 352 de 1000 avaliações" "
10 - Excelente
352
Nota 8 - Boa. 277 de 1000 avaliações" "
8 - Boa
277
Nota 6 - Ok. 137 de 1000 avaliações" "
6 - Ok
137
Nota 4 - Insatisfatória. 77 de 1000 avaliações" "
4 - Insatisfatória
77
Nota 2 - Terrível. 157 de 1000 avaliações" "
2 - Terrível
157
8,0/10
Limpeza
7,4/10
Serviço e funcionários
7,0/10
Comodidades
7,6/10
Condições e instalações da propriedade
7,0/10
Cuidado com o meio ambiente
Avaliações
8/10 - Boa
Fernanda
Viagem com a família
7 de jan. de 2022
Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Pontos negativos: Serviço e funcionários
Quarto bom mas sem café da manhã. Não caiam nessa armadilha. Atendente indiano super mal educado. Restante foi bom.
Fernanda
Hospedou-se por 6 diárias em dez. de 2021
8/10 - Boa
Miguel
26 de mai. de 2024
Pontos positivos: Limpeza e condições e instalações da propriedade
Miguel
Hospedou-se por 1 diária em mai. de 2024
10/10 - Excelente
Lonika
24 de mai. de 2024
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Nice
Lonika
Hospedou-se por 1 diária em mai. de 2024
10/10 - Excelente
Lonika
20 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Love this place
Lonika
Hospedou-se por 1 diária em mai. de 2024
Resposta de Customer Care Team em 22 de mai. de 2024
Dear Lonika, we're delighted to hear that you love our place! Your satisfaction is our top priority, and we're thrilled to have exceeded your expectations. If there's anything specific you particularly enjoy or if there's anything else we can do to make your experience even better, please feel free to let us know. We look forward to welcoming you back again soon!Best Regards, Super 8 North HollywoodCustomer Care Team
4/10 - Insatisfatória
Liliana
Viagem com família e crianças pequenas
19 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Rude front desk
Liliana
Hospedou-se por 1 diária em mai. de 2024
Resposta de Customer Care Team em 20 de mai. de 2024
Dear Liliana, we're truly sorry to hear about your experience with our front desk staff. Providing courteous and helpful service is a top priority for us, and it's disappointing to learn that we fell short during your visit. We take your feedback seriously and will share this issue with our team to ensure that all guests receive the respectful and welcoming treatment they deserve. Your satisfaction is important to us, and we hope you'll consider giving us another chance to provide you with a more positive experience in the future.Best Regards, Super 8 North HollywoodCustomer Care Team
2/10 - Terrível
AYZHARKYN
4 de mai. de 2024
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
No good
AYZHARKYN
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Customer Care Team em 6 de mai. de 2024
Dear Ayzharkyn, we're truly sorry to hear that your experience did not meet your expectations. Cleanliness, attentive service, and well-maintained facilities are top priorities for us, and we apologize for any shortcomings you encountered in these areas. We take your feedback seriously and will share these concerns with our team to ensure improvements are made. Your satisfaction is important to us, and we hope to have the opportunity to regain your trust in the future. If you have any further comments or concerns, please don't hesitate to reach out to us directly.Best Regards, Super 8 North HollywoodCustomer Care Team
8/10 - Boa
Evgenii
3 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Evgenii
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Customer Care Team em 6 de mai. de 2024
Dear Evgenii, we're delighted to receive your positive rating! Thank you for choosing to stay with us and for sharing your feedback. We look forward to hosting you soon! Best Regards, Super 8 North HollywoodCustomer Care Team
8/10 - Boa
Kamika
2 de mai. de 2024
Kamika
Hospedou-se por 1 diária em mar. de 2024
Resposta de Customer Care Team em 22 de mai. de 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
10/10 - Excelente
Domingo
Viagem a dois
1 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good
Domingo
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Care Team em 14 de mai. de 2024
Dear Domingo, we appreciate the awesome rating that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards, Super 8 North HollywoodCustomer Care Team
10/10 - Excelente
Paula, Canoga park
30 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Paula
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Care Team em 3 de mai. de 2024
Dear Paula, we're delighted to receive your positive rating! Thank you for choosing to stay with us and for sharing your feedback. We look forward to hosting you soon! Best Regards, Super 8 North HollywoodCustomer Care Team
10/10 - Excelente
Fabiola
Viagem com a família
28 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Está muy bien
Fabiola
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Care Team em 30 de abr. de 2024
Dear Fabiola, we're delighted to hear that you had a positive experience during your stay! If there's anything specific that stood out to you or any suggestions you have for improvement, please feel free to share. We're here to ensure your future stays are just as enjoyable.Best Regards, Super 8 North HollywoodCustomer Care Team
10/10 - Excelente
Vanessa
25 de abr. de 2024
Pontos positivos: Comodidades
Clean room and excellent service
Vanessa
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Care Team em 30 de abr. de 2024
Dear Vanessa, thank you for your kind words! We're thrilled to hear that you found your room clean and that you received excellent service during your stay. Providing a comfortable and pleasant experience for our guests is our top priority, and we're delighted that we could meet your expectations. If there's anything else we can do to enhance your future visits, please feel free to let us know. We look forward to welcoming you back again soon!Best Regards, Super 8 North HollywoodCustomer Care Team
10/10 - Excelente
SHARON
Viagem de negócios, Viagem com família e crianças pequenas
24 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good service
SHARON
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Customer Care Team em 24 de abr. de 2024
Dear Sharon, we're delighted to hear that you were pleased with the service provided during your stay! Ensuring that our guests receive attentive and courteous service is one of our top priorities. If there's anything specific that stood out to you about the service or if you have any suggestions for how we can further improve, please feel free to let us know. Your feedback is invaluable to us as we strive to provide the best possible experience for our guests. We appreciate your kind words and hope to have the pleasure of welcoming you back in the future.Best Regards, Super 8 North HollywoodCustomer Care Team
6/10 - Ok
Ana
22 de abr. de 2024
Ana
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Customer Care Team em 14 de mai. de 2024
Dear Ana, thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. Please know that we will be looking into this. We appreciate your feedback and we hope to remain your hotel of choice in this area and to give you a better stay on a future visit. Best Regards, Super 8 North HollywoodCustomer Care Team
8/10 - Boa
JoAnne
21 de abr. de 2024
JoAnne
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Customer Care Team em 22 de abr. de 2024
Dear JoAnne, we're delighted to receive your positive rating! Thank you for choosing to stay with us and for sharing your feedback. We look forward to hosting you soon! Best Regards, Super 8 North HollywoodCustomer Care Team
10/10 - Excelente
Kilian
18 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very kind staff, thank you for your work.
Kilian
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Care Team em 19 de abr. de 2024
Dear Kilian, thank you very much for your kind words! We greatly appreciate your recognition of our staff's efforts. Providing exceptional service is our priority, and we're thrilled to hear that our team made a positive impression on you. Your feedback motivates us to continue delivering excellent service to all our guests. If there's anything else we can assist you with or if you have any further feedback to share, please feel free to let us know. We look forward to welcoming you back in the future and providing you with another wonderful experience.Best Regards, Super 8 North HollywoodCustomer Care Team
10/10 - Excelente
Blake
18 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
It was kinda noisy but
Blake
Hospedou-se por 1 diária em mar. de 2024
Resposta de Customer Care Team em 18 de abr. de 2024
Dear Blake, we apologize for any inconvenience caused by the noise during your stay. Ensuring a peaceful environment for our guests is important to us, and we'll consider your feedback as we work to handle any noise concerns. Thank you for bringing this to our attention, and we hope that despite this issue, you were able to enjoy your time with us. If you decide to stay with us again in the future, we'll do our best to make your experience more comfortable. Best Regards, Super 8 North HollywoodCustomer Care Team
2/10 - Terrível
Lisa
Viagem com a família
14 de abr. de 2024
Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários
The managers are rude and after we had prepaid the entire stay before arrival, they demanded a $200 deposit and our credit card. They lock you out of room every day and you must return to office to get key reprogrammed. Our adult son and grandson stayed there because we went To Universal Studios and had to go get new key every evening when we were exhausted. They don’t let you into locked office.
Lisa
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Customer Care Team em 15 de abr. de 2024
Dear Lisa, we're deeply sorry to hear about the inconvenience you experienced during your stay. Rest assured, this is not the standard of service we aim to provide, and we truly apologize for any frustration caused by the deposit requirements and key issues. Your feedback is invaluable to us, and we will share these concerns with our management team to ensure better communication and a smoother experience for our guests in the future. If there's anything else we can do to assist you or make it right, please don't hesitate to reach out. Your comfort and satisfaction are important to us, and we appreciate your understanding.Best Regards, Super 8 North HollywoodCustomer Care Team
8/10 - Boa
Mariana, south san francisco
Viagem de negócios, Viagem a dois
12 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
.
Mariana
Hospedou-se por 1 diária em fev. de 2024
Resposta de Customer Care Team em 13 de abr. de 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
6/10 - Ok
Mariana, south san francisco
Viagem de negócios, Viagem a dois
12 de abr. de 2024
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
.
Mariana
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Care Team em 13 de abr. de 2024
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team
6/10 - Ok
Josue
Viagem com família e crianças pequenas
8 de abr. de 2024
Very good
Josue
Hospedou-se por 7 diárias em mar. de 2024
Resposta de Customer Care Team em 9 de abr. de 2024
Dear Josue, thank you for your positive feedback! We're delighted to hear that you had a very good experience with us. Providing excellent service and accommodations for our guests is our top priority, and we're glad that we succeeded in meeting your expectations. We truly appreciate your kind words, and we hope to have the pleasure of welcoming you back for another wonderful stay in the future. Thank you for choosing our hotel!Best Regards, Super 8 North HollywoodCustomer Care Team
8/10 - Boa
Edison
6 de abr. de 2024
Edison
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Care Team em 26 de abr. de 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
8/10 - Boa
Moises
5 de abr. de 2024
Pontos positivos: Condições e instalações da propriedade
I would stay here again.
Moises
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Care Team em 8 de abr. de 2024
Dear Moises, we appreciate your positive feedback and are delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future! If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Best Regards, Super 8 North HollywoodCustomer Care Team
10/10 - Excelente
Cynthia
5 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great check in
Cynthia
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Care Team em 8 de abr. de 2024
Dear Cynthia, thank you for your positive feedback! We're delighted to hear that you had a great check-in experience with us. Providing excellent service from the moment our guests arrive is always our goal, and we're glad to know that we met your expectations. If there's anything else we can assist you with during your stay, please don't hesitate to let us know. We hope you have a wonderful time with us!Best Regards, Super 8 North HollywoodCustomer Care Team
6/10 - Ok
Hector Miguel
Viagem com a família
4 de abr. de 2024
Pontos positivos: Serviço e funcionários
Anyone can access the parking and rooms, noise all around, bad smell in room, unusefull window shutters, no hand soap, no water for coffee.
Uncimfortable beds.
Hector Miguel
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Customer Care Team em 5 de abr. de 2024
Dear Hector, we apologize for the inconveniences you experienced during your stay. Providing a comfortable and pleasant experience for our guests is our top priority, and we regret that we fell short of your expectations in several areas. Your feedback regarding noise, room odor, amenities, and bed comfort is valuable to us, and we will handle these issues promptly to ensure a better experience for future guests. Thank you for bringing these matters to our attention, and we hope to have the opportunity to serve you better in the future.Best Regards, Super 8 North HollywoodCustomer Care Team
6/10 - Ok
Irene
30 de mar. de 2024
Not a good area
Irene
Hospedou-se por 1 diária em mar. de 2024
Resposta de Customer Care Team em 2 de abr. de 2024
Dear Irene, we appreciate your feedback regarding the area. While we strive to provide a comfortable stay for our guests, we understand that the surrounding neighborhood is an important factor. We'll continue to work on providing the best possible experience within our control. If there are any specific concerns or suggestions you have, please feel free to share them with us. We hope to have the opportunity to host you again in the future and to exceed your expectations.Best Regards, Super 8 North HollywoodCustomer Care Team
10/10 - Excelente
Olesia, Mountain View
29 de mar. de 2024
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Good quiet place.
Olesia
Hospedou-se por 1 diária em mar. de 2024
Resposta de Customer Care Team em 2 de abr. de 2024
Dear Olesia, thank you for your feedback! We're glad to hear that you found our place to be quiet and comfortable. If there's anything specific we can do to improve your experience next time, please don't hesitate to let us know. We hope to welcome you back again soon!Best Regards, Super 8 North HollywoodCustomer Care Team
10/10 - Excelente
Tamika
28 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The Super 8 Wyndham at North Hollywood was excellent. I really enjoyed my stay, very clean, comfortable hotel and the staff was great. The breakfast was awesome. I extended my stay and would recommend this place to family and friends. I would also stay again.
Tamika
Hospedou-se por 7 diárias em mar. de 2024
Resposta de Customer Care Team em 2 de abr. de 2024
Dear Tamika, thank you for your fantastic review! We're delighted to hear that you had an excellent stay at Super 8 Wyndham North Hollywood and that you found our hotel to be clean, comfortable, and with great service from our staff. It's wonderful to know that you enjoyed our breakfast offerings as well. We're thrilled that you chose to extend your stay and would recommend us to your family and friends. We look forward to welcoming you back again in the future!Best Regards, Super 8 North HollywoodCustomer Care Team
10/10 - Excelente
Haydi
Viagem com a família
26 de mar. de 2024
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
This has been my go to hotel for a few years now whenever visiting family and I will continue to book here for future stays.
Haydi
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Customer Care Team em 27 de mar. de 2024
Dear Haydi, thank you for making us your go-to hotel whenever you visit family! We truly appreciate your loyalty and are delighted to know that you've consistently had positive experiences with us over the years. It's always our pleasure to provide you with a comfortable and enjoyable stay, and we look forward to welcoming you back for many more visits in the future. If there's anything we can do to make your stay even better, please feel free to let us know.Best Regards, Super 8 North HollywoodCustomer Care Team
10/10 - Excelente
Brandon
24 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice.
Brandon
Hospedou-se por 6 diárias em mar. de 2024
Resposta de Customer Care Team em 26 de mar. de 2024
Dear Brandon, thank you so much for your valuable feedback. It gives us immense pleasure to understand that you were happy with your stay and we look forward to hosting you soon! Best Regards, Super 8 North HollywoodCustomer Care Team
4/10 - Insatisfatória
Amber
Viagem com a família
21 de mar. de 2024
Pontos positivos: Serviço e funcionários
The staff were absolutely amazing. The area is rough. I’m not from the area but man it was iffy for sure. Rooms have been renovated and were clean. I can’t say enough good things about the staff. So kind.
Amber
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Customer Care Team em 21 de mar. de 2024
Dear Amber, we greatly appreciate your kind words about our staff and their exceptional service. It's our priority to ensure that every guest feels welcomed and comfortable during their stay. While we're delighted to hear that you found the rooms clean and renovated, we understand your concerns about the area. Please know that your safety and security are paramount to us, and we take measures to provide a secure environment for all our guests. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to let us know. We hope to have the opportunity to welcome you back for another pleasant stay in the future! Best Regards, Super 8 North HollywoodCustomer Care Team
10/10 - Excelente
Kristal
Viagem a dois, Viagem com a família, Viagem com família e crianças pequenas
19 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very clean I loved staying hearing
Kristal
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Customer Care Team em 20 de mar. de 2024
Dear Kristal, it's great to hear that you found the accommodation very clean and enjoyed your stay overall. If you have any other feedback or if there's anything else we can assist you with, please feel free to let us know. We're here to help!Best Regards, Super 8 North HollywoodCustomer Care Team
8/10 - Boa
Ed
Viagem de negócios, Viagem a dois
19 de mar. de 2024
Pontos negativos: Condições e instalações da propriedade
Room wood flooring seems to be neglected as it either had water damage or falkibg apart.
Ed
Hospedou-se por 1 diária em mar. de 2024
Resposta de Customer Care Team em 19 de mar. de 2024
Dear Ed, we apologize for the condition of the wood flooring in your room. Maintaining a comfortable and well-maintained environment for our guests is a top priority, and we regret that we fell short of expectations in this regard. Your feedback is valuable to us, and we'll handle this issue promptly to ensure improvements are made. Thank you for bringing this matter to our attention, and we hope to have the opportunity to welcome you back for a better experience in the future. If there's anything else we can do to handle your concerns, please don't hesitate to let us know.Best Regards, Super 8 North HollywoodCustomer Care Team
6/10 - Ok
Edwin
Viagem com a família
18 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Pontos negativos: Condições e instalações da propriedade
The Housekeepers Ladies They do a good job.
Edwin
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Customer Care Team em 19 de mar. de 2024
Dear Edwin, we're delighted to hear that you were pleased with the work of our housekeeping team! Providing a clean and comfortable environment for our guests is a top priority, and we're glad that their efforts contributed to your positive experience. We'll be sure to pass along your kind words to our housekeeping staff as recognition for their hard work. Thank you for taking the time to share your feedback, and we look forward to welcoming you back for another enjoyable stay in the future! If there's anything else we can do to enhance your experience, please don't hesitate to let us know.Best Regards, Super 8 North HollywoodCustomer Care Team
10/10 - Excelente
Brenda
16 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I go every year to this place
Brenda
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Customer Care Team em 18 de mar. de 2024
Dear Brenda, we're thrilled to have you as a returning guest! Your loyalty means a lot to us, and we're grateful for the opportunity to serve you year after year. We look forward to continuing to provide you with excellent service and memorable experiences during each of your visits. Thank you for choosing us, and we can't wait to welcome you back again next year!Best Regards, Super 8 North HollywoodCustomer Care Team
10/10 - Excelente
Francisco
10 de mar. de 2024
Muy buen hotel
Francisco
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Customer Care Team em 11 de mar. de 2024
Dear Francisco, thank you for choosing to stay with us and for taking the time to share your positive feedback. We are thrilled to hear that you had a very good experience at our hotel. Your satisfaction is our top priority, and we appreciate your support. If there is anything specific you loved about your stay or if you have any suggestions for improvement, please feel free to share. We look forward to welcoming you back for another great stay in the future.Best Regards, Super 8 North HollywoodCustomer Care Team
8/10 - Boa
Piyush
Viagem com família e crianças pequenas
3 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Overall ok
Piyush
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Customer Care Team em 5 de mar. de 2024
Dear Piyush, thank you for taking the time to share your feedback. We appreciate your honesty and are delighted to hear that your overall experience was satisfactory. However, we are committed to exceeding expectations, and we apologize for any aspects of your stay that may not have met your standards. If there are specific areas where we can improve, please do not hesitate to reach out to our team directly. We value your input and strive to enhance our services continually. We hope to have the opportunity to welcome you back and provide an even more exceptional stay in the future. Thank you for choosing our hotel.Best Regards, Super 8 North HollywoodCustomer Care Team
10/10 - Excelente
FELICIA
Viagem a dois
2 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Everything was very good. There weren't any dislkes. I will be returning and spread the word. Absolutely great sraycation spot. Thanks so much.
FELICIA
Hospedou-se por 1 diária em fev. de 2024
Resposta de Customer Care Team em 5 de mar. de 2024
Dear Felicia, thank you for your wonderful feedback! We are thrilled to hear that you had an absolutely great staycation experience with us. Our team takes pride in providing excellent service, and we appreciate your kind words. It's fantastic to know that you plan to return and share the positive experience with others. We look forward to welcoming you back for another fantastic stay. If you ever have any specific preferences or requests, feel free to let us know, and we'll do our best to accommodate them.Best Regards, Super 8 North HollywoodCustomer Care Team
2/10 - Terrível
Hernan
28 de fev. de 2024
Hernan
Hospedou-se por 1 diária em fev. de 2024
Resposta de Customer Care Team em 20 de mar. de 2024
Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team
2/10 - Terrível
Julian
Viagem de negócios
28 de fev. de 2024
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Julian
Hospedou-se por 1 diária em fev. de 2024
Resposta de Customer Care Team em 28 de fev. de 2024
Dear Julian, we sincerely appreciate the time you took to share your experiences, and we extend our apologies for any inconveniences you encountered during your stay. Your feedback is crucial, and we are committed to handling the concerns raised. For those disappointed with cleanliness, we are implementing additional training for our housekeeping staff to ensure impeccable standards. Regarding issues with staff service, we'll reinforce our commitment to courtesy and efficiency. Concerns about outdated facilities will be tackled through a comprehensive renovation plan starting soon. We value your insights, and your next visit will surely reflect the improvements we're making. For those who were pleased, thank you for your kind words, and we look forward to offering an even better experience on your next stay.Best Regards, Super 8 North HollywoodCustomer Care Team
10/10 - Excelente
Jacqueline
25 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I like
Jacqueline
Hospedou-se por 1 diária em fev. de 2024
10/10 - Excelente
Jacqueline
25 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I like
Jacqueline
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Customer Care Team em 27 de fev. de 2024
Dear Jacqueline, thank you for your brief but positive feedback! We're thrilled to know that you enjoyed your experience with us. If there's anything specific you liked or if you have any suggestions for improvement, please feel free to share. We appreciate your support and hope to have the pleasure of welcoming you back for another enjoyable stay.Best Regards, Super 8 North HollywoodCustomer Care Team
10/10 - Excelente
Sharon
24 de fev. de 2024
Sharon
Hospedou-se por 1 diária em fev. de 2024
Resposta de Customer Care Team em 27 de fev. de 2024
Dear Sharon, thank you so much for your stellar rating! This means a lot to us. We hope you enjoyed your visit and look forward to welcoming you back the next time you visit the area. Best Regards, Super 8 North HollywoodCustomer Care Team
10/10 - Excelente
Miguel
Viagem em grupo
24 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Miguel
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Customer Care Team em 27 de fev. de 2024
Dear Miguel, thank you so much for your positive feedback! We're thrilled to know that you enjoyed your stay with us and that everything met your expectations. Your satisfaction is our top priority, and we look forward to welcoming you back for another fantastic stay in the future.Best Regards, Super 8 North HollywoodCustomer Care Team
6/10 - Ok
FELICIA
Viagem a dois
22 de fev. de 2024
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
I was really impressed when I found this diamond in the rough, but my last visit reallyvupset and puzzled me. I went to my car about 9:45am and when I returned I was locked out of my room, all my belongings were in the room. Communication was terrible when I asked housekeeping why it was locked,no one had answers. I went to front desk and the guy asked for ID which was locked in the room.No apology or explanation. This really put a damper on this stay.
askhousekeeping why it was locked.
FELICIA
Hospedou-se por 1 diária em fev. de 2024
Resposta de Customer Care Team em 27 de fev. de 2024
Dear Felicia, we sincerely apologize for the inconvenience and frustration you experienced during your recent stay. It is truly disheartening to hear about the lockout situation, and we understand how unsettling this must have been for you. We will conduct a thorough investigation to understand the lapse in communication and ensure that such incidents are avoided in the future. Please be assured that this is not reflective of the level of service we strive to provide, and we appreciate your patience in this matter. If you choose to give us another opportunity, we would be delighted to offer you a discounted rate or an upgrade on your next stay. Thank you for bringing this to our attention, and we hope to regain your trust.Best Regards, Super 8 North HollywoodCustomer Care Team
10/10 - Excelente
Rocio
Viagem com família e crianças pequenas
20 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good
Rocio
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Customer Care Team em 22 de fev. de 2024
Dear Rocio, we are delighted to know that you have the best ratings for us on your stay. We must provide a well-maintained, comfy space for our guests to rest, and we're thrilled to have done that for you. We love it when our customers are entirely satisfied with the Super 8 guest experience. This feedback makes our team more confident in our facilities and services, so thank you for sharing your thoughts. We hope to have you back here for yet another great stay!Best Regards, Super 8 North HollywoodCustomer Care Team
2/10 - Terrível
Nickolas
14 de fev. de 2024
Pontos negativos: Serviço e funcionários
Nickolas
Hospedou-se por 1 diária em fev. de 2024
Resposta de Customer Care Team em 16 de fev. de 2024
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team
6/10 - Ok
BEATRIZ, Dallas
Viagem com família e crianças pequenas
11 de fev. de 2024
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
.
BEATRIZ
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Customer Care Team em 13 de fev. de 2024
Dear Beatriz, we appreciate you taking the time to share your feedback with us. We're sorry to hear that your experience did not meet your expectations, and we sincerely apologize for any inconvenience caused. Cleanliness and the overall condition of our property are of the utmost importance to us, and we assure you that your concerns will be handled by our housekeeping and maintenance teams. We are committed to providing a positive experience for all our guests, and we hope to have the opportunity to welcome you back in the future for an improved stay.Best Regards, Super 8 North HollywoodCustomer Care Team
8/10 - Boa
Javier
Viagem de negócios
9 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Javier
Hospedou-se por 1 diária em fev. de 2024
Resposta de Customer Care Team em 13 de fev. de 2024
Dear Javier, thank you for your generosity with the rating. We are glad that you had an enjoyable occasion with us, and we look forward to having you back with us again. Best Regards, Super 8 North HollywoodCustomer Care Team
2/10 - Terrível
Garabed
Viagem de negócios
9 de fev. de 2024
Pontos negativos: Comodidades
I haven’t even checked in
Garabed
Hospedou-se por 1 diária em fev. de 2024
Resposta de Customer Care Team em 13 de fev. de 2024
Dear Garabed, we apologize for any inconvenience you may have experienced, and we are committed to handling your concerns promptly. If you could provide us with more details about your expectations for amenities, we will do our best to ensure your stay meets your needs. Please feel free to reach out to our front desk, and we will be happy to assist you. Thank you for your understanding, and we hope to have the opportunity to make your stay more enjoyable.Best Regards, Super 8 North HollywoodCustomer Care Team