Fachada da propriedade

Avaliações de London House Hotel

3 out of 5
London House Hotel
81 Kensington Gardens Square, Bayswater, London, England

Avaliações

8,2

Muito boa

Nota 10 - Excelente. 396 de 1003 avaliações" "
Nota 8 - Boa. 390 de 1003 avaliações" "
Nota 6 - Ok. 125 de 1003 avaliações" "
Nota 4 - Insatisfatória. 58 de 1003 avaliações" "
Nota 2 - Terrível. 34 de 1003 avaliações" "

8,8/10

Limpeza

8,8/10

Serviço e funcionários

7,8/10

Comodidades

8,2/10

Condições e instalações da propriedade

8,0/10

Cuidado com o meio ambiente

Avaliações

8/10 - Boa

FABIANA

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Aquecimento não suficiente
Gostei muito da localização, instalações são boas, só tenho um comentário negativo: aquecedor não estava dando conta a noite, eu precisei tomar banho quente durante a madrugada pois não parava de tremer de frio. Aquecedor limitado.
Hospedou-se por 3 diárias em jan. de 2024
Resposta de LHH Team em 22 de jan. de 2024
Dear Fabiana,Thank you for sharing your feedback about your stay at London House Hotel. We're glad to hear that you liked the location and found the facilities good.However, we sincerely apologize for the inconvenience you experienced with the heater not working at night. Your comfort is our priority, and we regret that this issue impacted your stay. We will address this with our team to ensure improvements are made.If there's anything else you would like us to address or if you have further suggestions, please feel free to share. We appreciate your feedback and hope to have the opportunity to better serve you in the future.Best regards,London House Hotel Team

8/10 - Boa

Consuelo

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Férias em família
A localização do hotel é perfeita, já conhecíamos a região por isso optamos por nos hospedar novamente nas imediações. O quarto é bem pequeno, a cama de casal é " cama de viúvo". O entorno do hotel é bem tranquilo e silencioso. Pagamos só um dia de café da manhã porque achamos bem fraco e caro. No geral, valeu a pena e nos hospedaríamos novamente.
Hospedou-se por 6 diárias em jul. de 2022
Resposta de Ryckie Wong. Guest Relations Manager em 16 de jul. de 2022
Dear Consuelo, Thank you very much for having chosen to stay with us and for taking your precious time to review us. I am glad that you enjoyed staying with us as well as your family. We are looking forward to welcoming you soon in the near future. Best Regards,

8/10 - Boa

Sérgio Luis

Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Conforto do quarto
Excelente localização e atendimento na recepção. No entanto os colchões estavam em péssimas condições, o blackout não protegia o suficiente e entra claridade.
Hospedou-se por 3 diárias em jun. de 2022
Resposta de Ryckie Wong, Guest Relations Manager em 2 de jul. de 2022
Dear Sergio, Thank you very much for having chosen to stay with us and for taking your time to leave us a comment. I am glad to know that you enjoyed your stay with us and that our proud team members had taken care of you well as always. Thank you for letting us know about the mattresses, our team had already fixed the issue when you notified us. As for the blackout, you can adjust it to cover the lighting from the outside. Thank you again for staying with us and in general, I am glad to know that you enjoyed your stay with us. We look forward to seeing you in the near future! Best Regards,

8/10 - Boa

marcelo

Viagem com a família
Pontos positivos: Limpeza e serviço e funcionários
Hotel bom com café da manhã ruim e que se fosse para pagar o café da manhã não vale a pena pois são os mesmos itens todos os dias e ficamos por 10 dias, quarto muito pequeno numa área boa pois é perto do metrô. Pagamos um UP pois o quarto era ruim e com o UP deu pra ficar.
Hospedou-se por 9 diárias em fev. de 2022
Resposta de Cristina Rodriguez / Reservations Manager em 22 de fev. de 2022
Thank you very much Marcelo for your kind words and pictures. We trust you have had a positive experience and your overall stay was most enjoyable stay The satisfaction of our guest has highest priority to us as only this way we can keep on improving our rooms and our facilities, so many thanks for your kind feedback We very much appreciate the confidence shown and we look forward to welcoming you again in a near future With our best wishes

10/10 - Excelente

Daniela

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 5 diárias em set. de 2021

10/10 - Excelente

TALITA, Rio de Janeiro

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Acomodações agradáveis, ambiente acolhedor, funcionários simpáticos, excelente localização (fácil acesso ao metro, mercados, farmácias e restaurantes). Café da manhã continental disponível por cerca de 10 libras. Tamanho do quarto/banheiro satisfatório e cama confortável.
Hospedou-se por 4 diárias em mar. de 2020

10/10 - Excelente

Marcello

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em mar. de 2020
Resposta de London House Hotel Management em 13 de mar. de 2020
Thank you very much for providing for feedback following your recent stay. We are absolutely delighted to learn you have had an overall pleasant stay with us and we look forward to welcoming you in a near future

4/10 - Insatisfatória

Amanda

Pontos positivos: Limpeza
Pontos negativos: Conforto do quarto
Quarto, cama de casal e banheiro muito pequenos. Longe da maior parte das principais atrações turísticas da cidade (de 45 minutos a 2 horas a pé). Café da manhã ruim. Sistema de aquecimento não muito eficiente, o quarto ficou frio a maior parte do tempo). Chuveiro com pouca água. Funcionários do hotel educados, porém não prestativos nem simpáticos. Atrás do hotel ha uma enorme construção que faz com que os quartos dos fundos fiquem barulhentos (como foi o meu caso). Não recomendo.
Hospedou-se por 12 diárias em dez. de 2019

4/10 - Insatisfatória

Viajante verificado

Viagem com a família
Pontos negativos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Perto do metro, boa localizacao. É isso. O quarto é minusculo, quase nao da pra botar duas malas direito, muito menos duas pessoas passarem tranquilamente por um corredor. Chuveiro pessimo, a agua vinha em pingos. Recepcionistas nojentos de metidos. Nada de bom dia e boa noite, na verdade, nem olham na tua cara. Ps: eu consegui um quarto “melhor” pagando 120 libras em 6 dias, pois o primeiro quarto em que botaram eu e minha mae (idosa), era depois da porta de incendio(?) tipo um sobrado, tinha escada dentro do quarto para acessar o banheiro(??) e menos espaço ainda para passagem. Nao recomendo de jeito nenhum e nao voltaria
Hospedou-se por 6 diárias em dez. de 2019

8/10 - Boa

Marcio, Brasil

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff very attentive. I disliked the fact that there were no socket for the hair dryer in the bathroom.
Hospedou-se por 3 diárias em dez. de 2019

8/10 - Boa

Carlos

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Tudo transcorreu conforme o apresentado na descrição do Hotel. Café da manhã excelente para a categoria do hotel, atendimento cordial. O quarto é pequeno e o banheiro também, conforme metragem indicada, talvez pessoas de compleições muito grandes podem sentir-se desconfortáveis. Internet boa, excelente localização. Bons restaurantes e lojas de conveniência ao redor. Clima do hotel é bem tranquilo. Ficamos muito satisfeitos.
Quarto
Entrada do quarto
Cantinho do café
Frutas café da manhã
Hospedou-se por 5 diárias em nov.. de 2019
Resposta de LHH Team em 16 de nov. de 2019
Thank you for taking the time to share a review of your recent experience at the London House Hotel. We do hope we will have the chance to welcome you again the future. With our best wishes, LHH Team

10/10 - Excelente

Viajante verificado

Hospedou-se por 1 diária em nov. de 2019
Resposta de LHH Team em 7 de nov. de 2019
Dear Anonymous, Thank you for taking the time to share a review of your recent experience at the London House Hotel. We do hope we will have the chance to welcome you again the future. With our best wishes, LHH Team

10/10 - Excelente

Valeria

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 6 diárias em out. de 2019
Resposta de LHH Team em 26 de out. de 2019
Dear Valeria, Thank you for taking the time to share a review of your recent experience at the London House Hotel. We do hope we will have the chance to welcome you again the future. With our best wishes, LHH Team

6/10 - Ok

william

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e conforto do quarto
Hospedou-se por 4 diárias em set. de 2019
Resposta de LHH Team em 10 de out. de 2019
Dear William, Thank you for taking the time to rate the London House Hotel. We hope we will have the chance to welcome you again soon. With our best wishes, LHH Team

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 4 diárias em jan. de 2019
Resposta de Lhh Management em 8 de fev. de 2019
Thanks for staying with us. We appreciate your feedback!

10/10 - Excelente

Chris

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em mai. de 2024

8/10 - Boa

Becky

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff were very accommodating with gwtting us wine glasses every day, a small folding chair and recommendations on places to eat. Hotel is very close to Bayswater train station and evwrythong needed was in the area
Hospedou-se por 4 diárias em mai. de 2024
Resposta de LHH Team em 15 de mai. de 2024
Dear Becky,Thank you for your lovely feedback. We're thrilled to hear that our staff were able to accommodate your needs effectively, from providing wine glasses to offering a folding chair and recommending great dining spots in the area. It's also wonderful to know that you found our location near Bayswater train station convenient and well-serviced by local amenities. We strive to make every aspect of our guests' stays comfortable and enjoyable, and we're glad we succeeded with yours.We look forward to having the pleasure of hosting you again at London House Hotel.Kind regards, London House Hotel Team

10/10 - Excelente

Jason

Hospedou-se por 2 diárias em mai. de 2024
Resposta de LHH Team em 15 de mai. de 2024
Dear Jason,Thank you for the perfect rating of 5/5! We're thrilled to see that you had such a positive experience at London House Hotel.If there are any specific aspects of your stay that you particularly enjoyed or if you have any suggestions for how we might further enhance our services, we would love to hear from you. Your feedback is invaluable to us.We hope to welcome you back soon for another wonderful stay.Kind regards, London House Hotel Team

8/10 - Boa

Gurvan

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 3 diárias em mai. de 2024
Resposta de LHH Team em 15 de mai. de 2024
Dear Gurvan,Thank you for rating your experience with us at London House Hotel. We are pleased to receive a score of 4/5 from you.We strive for excellence and are always looking for ways to improve our service. If there are any specific aspects of your stay that you particularly enjoyed or if you have suggestions on how we could make that score a perfect 5 in the future, please do share your thoughts.We look forward to welcoming you back and providing an even better experience on your next visit.Kind regards,London House Hotel Team

8/10 - Boa

Luisa, Forest Hills

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 4 diárias em mai. de 2024
Resposta de LHH Team em 15 de mai. de 2024
Dear Luisa,Thank you for your rating of 4/5. We're glad to know that your stay at London House Hotel was largely positive. We are committed to providing exceptional service and accommodations, and we would appreciate any further feedback you might have on how we can make your next stay a perfect 5/5. Your insights are invaluable as we strive to enhance our guest experience.We look forward to the opportunity to host you again and aim for that perfect score on your next visit.Kind regards, London House Hotel Team

8/10 - Boa

Sheila

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Taxi had a hard time finding
Hospedou-se por 3 diárias em mai. de 2024
Resposta de LHH Team em 10 de mai. de 2024
Dear Sheila,Thank you for your rating of 4/5. We're pleased to know that your stay at London House Hotel was largely positive. We strive for excellence in every aspect of our guests' experience, and your feedback is crucial for our continuous improvement. If there are specific areas where you feel we could do better, please do share your thoughts with us.We look forward to the opportunity to host you again and aim for that perfect score on your next visit.Kind regards, London House Hotel Team

10/10 - Excelente

Daniel

Pontos positivos: Condições e instalações da propriedade
Hospedou-se por 3 diárias em mai. de 2024
Resposta de LHH Team em 10 de mai. de 2024
Dear Daniel,Thank you for the perfect rating of 5/5! We're thrilled to hear that you had such a positive experience at London House Hotel. If there are any specific aspects of your stay that you particularly enjoyed or if you have any suggestions for how we might further enhance our services, we would love to hear from you. Your feedback is invaluable to us.We hope to welcome you back soon for another wonderful stay.Kind regards, London House Hotel Team

8/10 - Boa

Angel

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Location very convenient . the only complaint we had were limited space in th room. Bathroom had minimal counter space.
Hospedou-se por 3 diárias em mai. de 2024
Resposta de LHH Team em 8 de mai. de 2024
Dear Angel,Thank you for choosing to stay at our hotel, and for taking the time to share your feedback. We're pleased to hear that you found our location convenient during your visit.We apologize for any inconvenience caused by the limited space in the room and the minimal counter space in the bathroom. We understand the importance of providing comfortable accommodations for our guests, and we'll take your feedback into consideration as we strive to improve our services.If you have any further comments or suggestions, please feel free to reach out to us. We appreciate your input and hope to have the opportunity to welcome you back for a more comfortable stay in the future.Warm regards,London House Hotel Team

10/10 - Excelente

Breda

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em abr. de 2024
Resposta de LHH Team em 8 de mai. de 2024
Dear Breda,Thank you for the perfect rating! We're thrilled to know that you thoroughly enjoyed your stay at London House Hotel and that we met your expectations. If there are any particular highlights from your stay or feedback you'd like to share, we would be delighted to hear from you. Your insights help us continue to provide exceptional service.We look forward to the opportunity to welcome you back for another wonderful experience.Kind regards, London House Hotel Team

10/10 - Excelente

Delbert

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Property had a nice entry and reception with very helpful staff. Room was clean and well appointed which meet all of our expectations. Property also had an elevator. Location was convenient to underground and restaurants.
Hospedou-se por 4 diárias em abr. de 2024
Resposta de LHH Team em 8 de mai. de 2024
Dear Delbert,Thank you for your wonderful feedback regarding your recent stay at London House Hotel. We are delighted to hear that you appreciated our welcoming reception area and found our staff to be helpful. It’s great to know that your room met all of your expectations in cleanliness and amenities, and that you found the elevator to be a convenient addition.We're also pleased that our location served you well in accessing nearby underground stations and restaurants. We hope you had a memorable time exploring the area!We look forward to welcoming you back soon for another satisfying stay.Kind regards, London House Hotel Team

10/10 - Excelente

Lisbeth Karen

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Morgenmaden var fin, dog lidt det samme hver dag.
Hospedou-se por 4 diárias em abr. de 2024
Resposta de LHH Team em 3 de mai. de 2024
Dear Lisbeth Karen,Thank you for sharing your feedback with us. We're glad to hear that you found the breakfast enjoyable, although we apologize if you found it a bit repetitive. We strive to provide a variety of options to cater to different preferences, and we'll take your comments into consideration to improve our breakfast offerings.If there's anything else we can do to enhance your experience during future stays, please don't hesitate to let us know. We appreciate your patronage and hope to welcome you back soon.Best regards,London House Hotel Team

10/10 - Excelente

Sandra

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
.
Hospedou-se por 4 diárias em abr. de 2024
Resposta de LHH Team em 3 de mai. de 2024
Dear Sandra,Thank you for your rating! We're thrilled to hear that you had a 5-star experience during your stay with us. Your satisfaction is our priority, and we're glad that we met your expectations.If you have any further feedback or if there's anything we can assist you with, please feel free to reach out. We look forward to welcoming you back for another excellent stay in the future!Best regards,London House Hotel Team

10/10 - Excelente

Grazia

Pontos positivos: Limpeza
Hospedou-se por 4 diárias em abr. de 2024
Resposta de LHH Team em 3 de mai. de 2024
Dear Grazia,Thank you for your excellent rating! We're delighted to hear that you had a 5-star experience during your stay with us. Your satisfaction is our top priority, and we're thrilled that we were able to meet your expectations.If you have any further feedback or if there's anything we can assist you with, please feel free to reach out. We look forward to welcoming you back for another fantastic stay in the future!Best regards,London House Hotel Team

10/10 - Excelente

Francisco

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excelente
Hospedou-se por 3 diárias em abr. de 2024
Resposta de LHH Team em 3 de mai. de 2024
Dear Francisco,Thank you for your kind feedback! We're delighted that you had a great experience during your stay with us.If there's anything else we can do to make your next stay even more enjoyable, please feel free to let us know. We're here to ensure your time with us is nothing short of excellent.Looking forward to welcoming you back again soon!Best regards,London House Hotel Team

10/10 - Excelente

Nami

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The room was very crean. Also convenient shopping and transportion.
Hospedou-se por 4 diárias em abr. de 2024
Resposta de LHH Team em 29 de abr. de 2024
Dear Nami,Thank you for your feedback! We're glad to hear that you found our rooms very clean and appreciated the convenience of shopping and transportation nearby.If there's anything else we can assist you with or if you have any further comments, please feel free to let us know.Best regards,London House Hotel Team

10/10 - Excelente

Marina

Viagem em grupo
Pontos positivos: Limpeza e serviço e funcionários
Gut gelegen und toller Blick in den Garten! Betten sehr bequem. Das Bad ist recht klein.
Hospedou-se por 4 diárias em abr. de 2024

8/10 - Boa

jean

Great hotel good location good service clean
Hospedou-se por 5 diárias em abr. de 2024
Resposta de LHH Team em 29 de abr. de 2024
Dear Jean,Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us and that you found our hotel to be in a great location, with good service and cleanliness.If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back again soon!Best regards,London House Hotel Team

8/10 - Boa

Aurora

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em abr. de 2024
Resposta de LHH Team em 29 de abr. de 2024
Dear Aurora,Thank you for your feedback! If there's anything specific you think we can improve upon to earn that extra star next time, please feel free to share. We value your input and strive to make each guest's experience exceptional.Warm regards,London House Hotel Team

10/10 - Excelente

Lauren

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Cozy room but clean and comfortable. Good location for hotel, quiet but near underground lines
Hospedou-se por 5 diárias em mar. de 2024
Resposta de LHH Team em 29 de abr. de 2024
Dear Lauren,Thank you for your feedback! We're pleased to hear that you found your room cozy, clean, and comfortable during your stay with us. Our location aims to provide a peaceful atmosphere while still offering easy access to underground lines for convenient travel around the city. Should you plan another visit to London, we'd be happy to welcome you back to our hotel.Best regards,London House Hotel Team

10/10 - Excelente

Rebecca

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em abr. de 2024
Resposta de LHH Team em 29 de abr. de 2024
Dear Rebecca,Thank you for your glowing rating! We're delighted to know that you had a perfect experience during your stay with us. Should you ever find yourself in London again, we'd love to welcome you back for another fantastic stay.Best regards,London House Hotel Team

10/10 - Excelente

Yi

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good service, good location
Hospedou-se por 4 diárias em abr. de 2024
Resposta de LHH Team em 26 de abr. de 2024
Dear Yi,Thank you for your feedback! We're glad to hear that you appreciated our service and found our location convenient. Providing excellent service and ensuring our guests have a comfortable stay are our top priorities.If there's anything else we can assist you with or if you have any further comments or suggestions, please feel free to let us know. We're here to help and ensure you have a pleasant experience with us.Best regards,London House Hotel Team

4/10 - Insatisfatória

Maharani

Pontos negativos: Condições e instalações da propriedade
Hospedou-se por 4 diárias em abr. de 2024
Resposta de LHH Team em 3 de mai. de 2024
Dear Maharani,Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience fell short of your expectations.We'd appreciate it if you could provide more details about your stay and any specific areas where we can improve. Your input is valuable to us, and we strive to address any issues to ensure a better experience for all our guests.If you have any further concerns or if there's anything we can do to make things right, please don't hesitate to reach out to us directly. We hope to have the opportunity to exceed your expectations in the future.Best regards,London House Hotel Team

8/10 - Boa

AR

Pontos positivos: Limpeza e serviço e funcionários
The room was too small. But clean and had everything I needed. Hotel was renovated and modern. Location is walkable to the train station and even to the Paddington station.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de LHH Team em 26 de abr. de 2024
Dear AR,Thank you for choosing to stay with us and for taking the time to share your feedback. We're glad to hear that you found our hotel clean and equipped with everything you needed, and we appreciate your compliments on our renovated and modern facilities.We apologize if the size of the room did not fully meet your expectations. We understand that space is an important aspect of a comfortable stay, and we'll take your feedback into consideration as we strive to improve our accommodations.It's great to know that our location was convenient for you, with easy access to the train station and Paddington station. We hope this added convenience enhanced your overall experience in London.If you have any further feedback or if there's anything else we can do to make your next stay more enjoyable, please feel free to let us know. We value your input and hope to welcome you back for another pleasant stay in the future.Best regards,London House Hotel Team

8/10 - Boa

Stig

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Lovely stay. The hotel are in very good condition. Would love to stay there again
Hospedou-se por 3 diárias em abr. de 2024
Resposta de LHH Team em 26 de abr. de 2024
Dear Stig,Thank you for your kind words and for choosing to stay with us. We're delighted to hear that you had a lovely stay and that you found our hotel to be in excellent condition. It's always our goal to provide a comfortable and enjoyable experience for our guests, and we're thrilled that we were able to meet your expectations.We would be honored to welcome you back for another stay in the future. If there's anything specific you would like during your next visit, please don't hesitate to let us know. We're here to ensure that your future stays with us are just as wonderful as your previous one.Warm regards,London House Hotel Team

10/10 - Excelente

Konstantin

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Perfekt für einen kurzen Trip
Hospedou-se por 3 diárias em abr. de 2024
Resposta de LHH Team em 26 de abr. de 2024
Dear Konstantin,Thank you for your feedback! We're glad to hear that you found our hotel suitable for your short trip. If there's anything else we can do to enhance your experience during future visits, please feel free to let us know. We look forward to welcoming you back again soon!Best regards,London House Hotel Team

10/10 - Excelente

Sierra Raksmey

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very cozy
Hospedou-se por 2 diárias em abr. de 2024
Resposta de LHH Team em 26 de abr. de 2024
Dear Sierra,Thank you for sharing your experience with us! We're delighted to hear that you found our hotel cozy and comfortable. Providing a warm and inviting atmosphere for our guests is always our goal, and we're glad to know that you felt comfortable during your stay.If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another cozy stay in the future!Warm regards,London House Hotel Team

10/10 - Excelente

Mathieu

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great welcome, clean room, quiet
Hospedou-se por 4 diárias em abr. de 2024
Resposta de LHH Team em 26 de abr. de 2024
Dear Mathieu,Thank you for your kind feedback! We're thrilled to hear that you had a great welcome and that you found your room clean and quiet. Providing a warm welcome and ensuring our guests have a peaceful stay are top priorities for us, so we're delighted to know that we met your expectations in these areas.If there's anything else we can assist you with or if you have any further feedback, please feel free to reach out. We hope to have the pleasure of welcoming you back to our hotel again soon!Best regards,London House Hotel Team

10/10 - Excelente

HIROMI

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
スタッフの皆さんがとても親切で安心です。初めてのロンドン旅を楽しむことができました。部屋もきれいで大満足です。ドライヤーも充電もできます。三口コンセント買いましたがこのホテルは必要ありません。
Hospedou-se por 3 diárias em abr. de 2024
Resposta de LHH Team em 26 de abr. de 2024
Dear Hiromi,Thank you for your kind words! We're thrilled to hear that our staff made your first trip to London enjoyable and that you found your room clean and satisfactory. It's wonderful to know that the amenities in the room, such as the dryer charger, met your needs perfectly.If you ever plan to visit London again, we would be honored to welcome you back for another pleasant stay!Best regards,London House Hotel Team

10/10 - Excelente

Yi

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Location is good in terms of easy going to everywhere in the city, quite convenient, and the good service is very impressive. I’ll recommend this hotel to my friends.
Hospedou-se por 6 diárias em abr. de 2024
Resposta de LHH Team em 19 de abr. de 2024
Dear Yi,Thank you for your positive feedback! We're delighted to hear that you enjoyed our convenient location and were impressed by the service provided by our team. Recommendations from satisfied guests like you mean a lot to us, and we truly appreciate your support.If you have any friends planning a trip to the city, we would be honored to welcome them as our guests. We strive to provide all our guests with a comfortable and memorable stay, and we're thrilled to have met your expectations.Once again, thank you for choosing to stay with us, and we look forward to welcoming you or your friends back in the future!Best regards,London House Hotel Team

10/10 - Excelente

Vince

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great hotel with staff that can’t do enough to make your stay enjoyable and relaxing.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de LHH Team em 15 de abr. de 2024
Dear Vince,Thank you so much for your kind words! We're delighted to hear that you had a great experience at our hotel and that our staff went above and beyond to ensure your stay was enjoyable and relaxing. Providing excellent service and creating memorable experiences for our guests is always our top priority.If there's anything else we can assist you with or if you have any special requests during your stay, please feel free to let us know. We're here to make your time with us as comfortable and enjoyable as possible.Thank you for choosing to stay at our hotel, and we look forward to welcoming you back in the future!Best regards,London House Hotel Team

10/10 - Excelente

Edoardo

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de LHH Team em 15 de abr. de 2024
Thank you for the rating, Edoardo! If you have any specific feedback or if there's anything we can assist you with, feel free to let us know. We're here to ensure you have a fantastic experience during your stay.

10/10 - Excelente

Elizabeth Anne

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Room was a little small but everything was clean and tidy. The beds and pillows were really comfortable. Staff were friendly and helpful. Area around the hotel is under redevelopment but this didn’t impact on the stay and will look fabulous when completed. Overall it’s been a fabulous stay. We will be back. Thank you.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de LHH Team em 15 de abr. de 2024
Dear Elizabeth,Thank you for your feedback! We're delighted to hear that you had a fabulous stay with us despite the size of the room and the ongoing redevelopment in the area. Your comfort and satisfaction are important to us, and we're glad to know that the cleanliness, comfort of the beds and pillows, as well as the friendliness and helpfulness of our staff, contributed positively to your experience.We appreciate your understanding regarding the ongoing redevelopment, and we're excited about the improvements it will bring to the area in the future. We look forward to welcoming you back on your next visit, and please don't hesitate to let us know if there's anything we can do to make your stay even more enjoyable.Thank you for choosing to stay with us, and we can't wait to host you again soon!Best regards,London House Hotel Team

10/10 - Excelente

Jérôme

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Personnel très aimable, hôtel très bien situé, calme et très propre.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de LHH Team em 15 de abr. de 2024
Dear Jérôme,Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us and that you found our staff to be friendly, our location convenient, and our hotel quiet and clean. Providing a welcoming and comfortable experience for our guests is always our top priority, and we're thrilled that we were able to meet your expectations.If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back again soon!Best regards,London House Hotel Team

8/10 - Boa

Laura Nijole

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Für einen Städte Trip eine super Unterkunft. Das Personal war sehr nett und das Hotel sehr sauber. Leider ist es sehr hellhörig, vor allem wenn man nah am Aufzug etc. Sein Zimmer hat. Ansonsten sind auch direkt zwei U-Bahn Stationen in der Nähe. Wir würden das Hotel weiterempfehlen und wieder kommen.
Hospedou-se por 5 diárias em mar. de 2024
Resposta de LHH Team em 10 de abr. de 2024
Dear Laura,Thank you for taking the time to share your feedback about your stay at London House Hotel. We're delighted to hear that you found our hotel a great place for a city trip, with very nice staff and high cleanliness standards. Ensuring our guests feel welcomed and comfortable in a clean environment is a priority for us, and it's wonderful to know we met your expectations in these areas.However, we apologize for any inconvenience caused by the noise, especially from being close to the elevator. We understand how important a peaceful environment is for a restful stay, and we regret that this aspect did not fully meet your expectations. We appreciate your feedback as it helps us identify areas for improvement.It's great to hear that you found our location convenient, with two subway stations nearby, and that you would recommend our hotel and consider staying with us again. We value your recommendation and look forward to welcoming you back in the future, aiming to provide a stay that is even more enjoyable and comfortable.Warm regards,London House Hotel Team

10/10 - Excelente

Lucy

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff were super friendly and professional. Made our trip with two young children all the more enjoyable. We shall be back. Thank you
Hospedou-se por 1 diária em abr. de 2024
Resposta de LHH Team em 10 de abr. de 2024
Dear Lucy,Thank you for your kind words. We're thrilled to hear that our staff's friendliness and professionalism contributed positively to your trip, especially with two young children in tow. Providing a welcoming and accommodating environment for families is something we take great pride in, and it's wonderful to know we made your stay more enjoyable.Your intention to return is the highest compliment we could receive, and we eagerly look forward to welcoming you and your family back to London House Hotel. Until then, we wish you all the best and thank you for choosing to stay with us.Warm regards,London House Hotel Team