Todas as avaliações exibidas descrevem experiências reais de hóspedes. Apenas viajantes que reservaram uma estadia pela nossa plataforma podem enviar uma avaliação. Verificamos as avaliações de acordo com as nossas diretrizes e publicamos todas elas, sejam positivas ou negativas.Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 309 de 488 avaliações" "
10 - Excelente
309
Nota 8 - Boa. 114 de 488 avaliações" "
8 - Boa
114
Nota 6 - Ok. 42 de 488 avaliações" "
6 - Ok
42
Nota 4 - Insatisfatória. 13 de 488 avaliações" "
4 - Insatisfatória
13
Nota 2 - Terrível. 10 de 488 avaliações" "
2 - Terrível
10
9,4/10
Limpeza
9,0/10
Serviço e funcionários
8,6/10
Comodidades
9,0/10
Condições e instalações da propriedade
8,8/10
Cuidado com o meio ambiente
Avaliações
10/10 - Excelente
Bruno
10 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Muito bom
Hotel limpo, bom espaço no quarto, atendimento cordial. Excelente estadia.
Bruno
Hospedou-se por 3 diárias em dez. de 2023
8/10 - Boa
Túlio
23 de nov. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hotel novo, quarto confortável.
Hotel novo, confortável, do lado da estação de metro, quarto amplo, bem decotado, banheiro limpo, chuveiro bom, atendimento bom na recepção.
Túlio
Hospedou-se por 1 diária em nov. de 2023
10/10 - Excelente
roberto
Viagem com a família
29 de set. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Excelente hotel
Excelente hotel, staff atencioso, quartos modernos e confortáveis, localização privilegiada ao lado do metrô {estação Aldgate)
roberto
Hospedou-se por 3 diárias em set. de 2023
4/10 - Insatisfatória
Julyana
11 de ago. de 2023
Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
They didn’t return my money back
The hotel was fine, new and clean, everyone was so helpful and it is pretty close to the tube. However, they ask for 50£ in the check-in, it is been 5 days since I left the hotel and they didn’t return my money back yet, this is quite disappointed and unprofessional.
Julyana
Hospedou-se por 3 diárias em ago. de 2023
10/10 - Excelente
Viktorija
Viagem em grupo, Viagem a dois
17 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Its a very nice hotel, the view looked nice as w well as the inside of the room was very nice. Some places were walkable distance.
Viktorija
Hospedou-se por 1 diária em abr. de 2024
Resposta de Alexandra Giurgiu em 17 de mai. de 2024
Dear Viktorija,Thank you for taking the time to share your experience at Hotel Saint. We are delighted to hear that you enjoyed your stay with us and that you found our hotel to be very nice. We are glad you appreciated the beautiful views and found the interior of your room to be pleasant. It's fantastic to know that our convenient location allowed you to explore nearby attractions within walking distance. We hope to have the pleasure of welcoming you back for another enjoyable stay at Hotel Saint in the future. Warm regards,Alexandra
8/10 - Boa
Ralf
Viagem a dois
13 de mai. de 2024
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Gute Unterkunft und sehr gut gelegen und ereichbar
Ralf
Hospedou-se por 4 diárias em mai. de 2024
Resposta de Alexandra Giurgiu em 13 de mai. de 2024
Dear Ralf,Thank you for your feedback! We're pleased to hear that you found our accommodation good and appreciated our convenient location and accessibility. Your satisfaction is important to us, and we hope to welcome you back for an even better experience in the future.Best regards,Alexandra
10/10 - Excelente
Jochen
Viagem com a família
12 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Sehr zentrales, gut ausgestattetes Hotel mit angemessenem Preis-Leistungs-Verhältnis. Ich würde es wieder buchen.
Jochen
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Alexandra Giurgiu em 13 de mai. de 2024
Dear Jochen,Thank you for your outstanding review! We're thrilled to hear that you found our hotel very central, well-equipped, and offering a reasonable price-performance ratio. We're delighted that you would choose to book with us again.We can't wait to welcome you back for another wonderful stay!Warm regards,Alexandra
10/10 - Excelente
Selina
Viagem a dois
11 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Lovely hotel with great staff. Perfect little bolt hole when coming into the city for a night out
Selina
Hospedou-se por 1 diária em mai. de 2024
Resposta de Alexandra Giurgiu em 13 de mai. de 2024
Dear Selina,Thank you so much for your wonderful review! We're thrilled to hear that you found our hotel lovely and our staff great. We're delighted to have provided you with a perfect little bolt hole for your night out in the city.We can't wait to welcome you back for another fantastic stay!Warm regards,Alexandra
10/10 - Excelente
Atay
Viagem com a família
10 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent
Atay
Hospedou-se por 7 diárias em mai. de 2024
Resposta de Andrei P. em 11 de mai. de 2024
Dear Atay,We are truly grateful for your 5-star rating! Your satisfaction means everything to us, and we are thrilled to have met your expectations. Looking forward to hosting you again in the future!Best regards,Andrei P.
10/10 - Excelente
Mari, Pwllheli
9 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Mari
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Andrei P. em 11 de mai. de 2024
Dear Mari,Thank you for choosing Hotel Saint and for the perfect rating! We are delighted you enjoyed your stay and hope to welcome you back soon.Kind regards,Andrei P.
10/10 - Excelente
Karen
Viagem com a família
9 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very helpful and friendly staff. Room very clean. Ate at the restaurant twice. Excellent service, delicious food. Reasonable price. Great location right next to underground station and excellent bus service. Would definitely stay again!
Karen
Hospedou-se por 4 diárias em mai. de 2024
Resposta de Alexandra Giurgiu em 10 de mai. de 2024
Dear Karen,Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your stay, especially our helpful staff, clean rooms, and delicious food at our restaurant. It's fantastic to know that you found our location convenient as well. We look forward to welcoming you back on your next visit—your kind words mean a lot to us!Warm regards,Alexandra
10/10 - Excelente
Muraleedharan
Viagem com a família
9 de mai. de 2024
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Exceeded our expectations in every area /service except one thing which is the TV in the room is not smart. Not a big deal still.
Muraleedharan
Hospedou-se por 7 diárias em mai. de 2024
Resposta de Alexandra Giurgiu em 9 de mai. de 2024
Dear Muraleedharan,Thank you immensely for your outstanding review! We're thrilled to hear that we exceeded your expectations in every aspect of your stay. Your feedback about the TV is duly noted, and we appreciate your understanding. We're continuously striving to enhance our guests' experience, and your input helps us do just that. We look forward to welcoming you back soon for another fantastic stay.Warm regards,
10/10 - Excelente
Claudia
Viagem a dois
8 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Clean, quiet and friendly people
Claudia
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Alexandra Giurgiu em 9 de mai. de 2024
Dear Claudia,Thank you ever so much for your glowing review! We're delighted to hear that you found our hotel to be clean, quiet, and filled with friendly faces. Your kind words truly mean the world to us. Should your travels bring you back this way, we'd be loved to welcome you once more for another peaceful and enjoyable stay.Warm regards,
10/10 - Excelente
Susanna
7 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
It is super
Susanna
Hospedou-se por 5 diárias em mai. de 2024
Resposta de Alexandra Giurgiu em 7 de mai. de 2024
Dear Susanna,Thank you so much for the perfect 5 rating! We're absolutely delighted to hear that you had such an outstanding experience during your stay with us. It's guests like you who make what we do so rewarding. We can't wait to welcome you back for another fantastic stay whenever your travels bring you our way again!Warm regards,Alexandra
10/10 - Excelente
Robert, Columbia
Viagem a dois
4 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Quiet at night . Near everything
Robert
Hospedou-se por 6 diárias em abr. de 2024
Resposta de Alexandra Giurgiu em 6 de mai. de 2024
Dear Robert,Thank you for your perfect rating and for highlighting our hotel's peaceful atmosphere and convenient location. We're thrilled you enjoyed your stay with us, and we hope to welcome you back soon for another wonderful experience.Best regards,Alexandra
10/10 - Excelente
Kacey
Viagem a dois
3 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very good service from the minute we arrived till we left amazing hospitality would stay there again all the staff were very helpful and polite
Kacey
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Alexandra Giurgiu em 6 de mai. de 2024
Dear Kacey,Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that you enjoyed every moment of your stay and felt welcomed by our team. Your kind words truly mean a lot to us, and we can't wait to welcome you back for another fantastic stay.Warm regards,Alexandra
10/10 - Excelente
Lawrance
Viagem a dois
1 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Front desk staff are efficient and courteous
Lawrance
Hospedou-se por 7 diárias em abr. de 2024
Resposta de Alexandra Giurgiu em 1 de mai. de 2024
Dear Lawrance,Thank you so much for your kind words! We're thrilled to hear that our front desk staff made your stay a pleasant one. We strive for efficiency and courtesy to ensure our guests have a memorable experience. We hope to welcome you back soon!Kind regards,Alexandra
8/10 - Boa
Cecilia
Viagem com família e crianças pequenas
1 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It is a great property but no dining. They maintain the cleanliness of the property with nice view of rooms and free bottle of good wine.
Cecilia
Hospedou-se por 1 diária em fev. de 2024
Resposta de Alexandra Giurgiu em 1 de mai. de 2024
Dear Cecilia,Thank you for your feedback! We're thrilled to hear that you enjoyed your stay with us and appreciated the cleanliness and views our hotel offers. We apologise as our restaurant was closed during your stay, and I am pleased to inform you that our new restaurant The Cardinal is now official open! We hope to welcome you back soon!Best regards,Alexandra
10/10 - Excelente
Saranphat
1 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Amazing staff got a free room upgrade as it was my birthday, location was very convenient with aldgate station right next to the hotel and various shops around such as boots and itsu
Saranphat
Hospedou-se por 1 diária em abr. de 2024
10/10 - Excelente
Chatchanun
Viagem com a família
1 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice hotel, close to public transport
Chatchanun
Hospedou-se por 7 diárias em abr. de 2024
Resposta de Alexandra Giurgiu em 1 de mai. de 2024
Dear Chatchanun,Thank you for your kind review! We're delighted to hear that you found our hotel nice and appreciated its proximity to public transport. We hope to have the pleasure of welcoming you back again soon!Warm regards,Alexandra
10/10 - Excelente
Sian
Viagem em grupo
30 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We stayed here this weekend and it is such a beautiful hotel ! The rooms are stunning, the bed and pillows are very comfy. Staff are very welcoming and approachable.
Right next to a tub station which is very convenient
Sian
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Alexandra Giurgiu em 1 de mai. de 2024
Dear Sian,Thank you for your lovely review! We're thrilled to hear that you found our hotel beautiful and enjoyed your stay with us. It's fantastic to know that you found the rooms stunning, the bed and pillows comfy, and our staff welcoming and approachable. We're glad that our convenient location near the tube station added to your experience. We hope to welcome you back for another enjoyable stay in the future!Warm regards,Alexandra
8/10 - Boa
Samandeep
Viagem em grupo
30 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
It is close to tower hill area and the metro station is right next to it so it makes it easy to get around
Samandeep
Hospedou-se por 5 diárias em abr. de 2024
Resposta de Alexandra Giurgiu em 2 de mai. de 2024
Dear Samandeep,Thank you for sharing your feedback with us. We're thrilled to hear that our convenient location near Tower Hill and the metro station made your stay more enjoyable.We look forward to welcoming you back for another great stay whenever your travels bring you to the area.Best regards,Alexandra
10/10 - Excelente
Anthony
Viagem a dois
29 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great staff, great location, just a really nice hotel
Anthony
Hospedou-se por 1 diária em abr. de 2024
Resposta de Alexandra Giurgiu em 1 de mai. de 2024
Dear Anthony,Thank you for your wonderful review! We're delighted to hear that you enjoyed our great staff, great location, and overall experience at our hotel. We hope to have the pleasure of welcoming you back again soon!Warm regards,Alexandra
10/10 - Excelente
Anthony
Viagem a dois
27 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great hotel, great location
Anthony
Hospedou-se por 1 diária em abr. de 2024
Resposta de Alexandra Giurgiu em 29 de abr. de 2024
Dear Anthony,Thank you for your kind words and for choosing our hotel! We're delighted to hear that you enjoyed your stay and found our location convenient. We look forward to welcoming you back in the future!Warm regards,Alexandra
10/10 - Excelente
Donna-Marie
Viagem a dois
27 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Loved Hotel Saint! As a lot of the reviews mention, a real gem of a hotel. On arriving, we met the friendly reception staff who upgraded us as it was my husband’s birthday. The hotel is lovely, modern and clean. The food within the unofficially opened Cardinal bar and restaurant is excellent. The sky bar has stunning views of London and has a fabulous selection of drinks. It’s also a perfect location for access to all areas of London. I loved everything about Hotel saint the but outstanding feature for myself and my husband were the staff. Every single member of staff we encountered over our weekend stay were extremely helpful and friendly. In fact, we have never stayed in such a friendly hotel. Every member of staff has a smile and wants to know more about you and your day. The staff really make this place special. This is now my go to hotel when staying in London. We recommend Hotel Saint with all our hearts and look forward to returning. Don’t loose those smiles Hotel Saint it makes you a very special place x
Donna-Marie
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Alexandra Giurgiu em 29 de abr. de 2024
Dear Donna-Marie,Thank you so much for your glowing review! We're thrilled to hear that you and your husband had such a wonderful experience at Hotel Saint, especially on such a special occasion.Your kind words about our staff mean the world to us, and we're delighted that they were able to make your stay memorable. We can't wait to welcome you back for another fantastic stay in London!Warm regardsAlexandra
6/10 - Ok
Tatiana
24 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
My reservation was lost which made check in a bit difficult. But the front desk was really helpful and they were able to fix the issue as well as offering me their most sincere apologies.
Tatiana
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Alexandra Giurgiu em 25 de abr. de 2024
Dear Tatiana,Thank you for sharing your feedback with us. We sincerely apologise for the inconvenience you experienced during check-in. We're glad to hear that our front desk team was able to assist you and provide the necessary support to resolve the issue. Your satisfaction is our priority, and we appreciate your understanding. We hope to have the opportunity to welcome you back for a smoother and more enjoyable stay in the future.Warm regards,Alexandra
8/10 - Boa
Gene, Bronx
Viagem com a família
22 de abr. de 2024
Pontos positivos: Limpeza e serviço e funcionários
15mins walk to Tower Hill and/or Spitalfields.
Next to Aldgate station of Circle line.
There were drilling and hammering April 2024 which did not help our naps so we just went out
Gene
Hospedou-se por 6 diárias em abr. de 2024
Resposta de Alexandra Giurgiu em 22 de abr. de 2024
Dear Gene,Thank you for your review! We appreciate your feedback regarding the convenient location near Tower Hill and Spitalfields, as well as the proximity to Aldgate station. We apologise for any inconvenience caused by the construction noise during your stay. Your comfort is important to us, and we'll address this issue to ensure a more peaceful experience in the future.Warm regards,Alexandra
10/10 - Excelente
Suruneet
Viagem em grupo
20 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Stayed for 2 nights, and had an amazing stay. Staff was very friendly, helped us check in earlier and let us leave our bags on check out day. The rooftop bar has a good view of tower bridge and good drinks. Definitely recommend
Suruneet
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Alexandra Giurgiu em 20 de abr. de 2024
Dear Suruneet,Thank you so much for your wonderful review and perfect score! We're thrilled to hear that you had an amazing two-night stay with us and that our staff could make your experience even better by assisting with an early check-in and accommodating your luggage on checkout day. It's fantastic to know that you enjoyed the stunning view of Tower Bridge from our rooftop bar and the delicious drinks. Your recommendation means a lot to us, and we can't wait to welcome you back for another memorable stay!Warm regards,Alexandra
10/10 - Excelente
Tyler
20 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Excellent Location. Very clean and comfortable bed. Highly recommend. Be sure to check out rooftop bar.
Tyler
Hospedou-se por 1 diária em abr. de 2024
Resposta de Alexandra Giurgiu em 20 de abr. de 2024
Dear Tyler,Thank you for your glowing review and perfect score! We're delighted to hear that you found our location excellent and enjoyed the cleanliness and comfort of our beds. We're thrilled to have earned your recommendation, and we hope you had a fantastic time at our rooftop bar. We look forward to welcoming you back for another wonderful experience soon!Warm regards,Alexandra
6/10 - Ok
Katarina
Viagem de negócios
18 de abr. de 2024
Pontos positivos: Limpeza e serviço e funcionários
construction site near by so very noisy during the day, impossible to work. Also A/C very old making noise all night and was told by hotel staff that there is nothing they can do. Also booked this hotel due to roof bar but was not alloyed to go there as there was private party and hotel did not inform about this, disappointed.
Katarina
Hospedou-se por 1 diária em abr. de 2024
Resposta de Alexandra Giurgiu em 18 de abr. de 2024
Dear Katarina,Thank you for sharing your feedback with us. We sincerely apologise for the inconveniences you encountered during your recent stay. Your comments regarding the noise from the nearby construction site, the issues with the A/C, and the miscommunication about the roof bar have been duly noted. We deeply regret that we fell short of meeting your expectations on this occasion. As per our previous discussion, we look forward to the opportunity to welcome you back and provide you with a more enjoyable stay. Warm regards,
10/10 - Excelente
C
Viagem a dois
18 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great property but I had issues with wifi
C
Hospedou-se por 1 diária em abr. de 2024
Resposta de Alexandra Giurgiu em 18 de abr. de 2024
Dear C,Thank you for your positive feedback, despite the Wi-Fi issues you encountered. We apologise for any inconvenience this may have caused during your stay. Please note that we've looked into the matter promptly to ensure a smoother experience for you and our future guests.We appreciate your understanding and hope to welcome you back soon for an even better stay.Warm regards,
10/10 - Excelente
Gayane
17 de abr. de 2024
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Gayane
Hospedou-se por 5 diárias em abr. de 2024
Resposta de Alexandra Giurgiu em 18 de abr. de 2024
Dear Gayane,Thank you for rating us 5 out of 5! We appreciate your support and hope to have the pleasure of welcoming you back soon.Best regards,
10/10 - Excelente
Oscar
17 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Laundry service has room for improvement
Oscar
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Alexandra Giurgiu em 17 de abr. de 2024
Dear Oscar,Thank you for your feedback. We appreciate your comment regarding our laundry service and will take it into consideration as we strive to improve our offerings. If you have any further suggestions please feel free to share them with us. We value your input and hope to exceed your expectations on your next visit.Best regards,
10/10 - Excelente
TIFFANY
16 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
TIFFANY
Hospedou-se por 7 diárias em abr. de 2024
Resposta de Alexandra Giurgiu em 16 de mai. de 2024
Dear Tiffany,Thank you for your perfect rating and wonderful feedback! We're delighted to hear that you had such a positive experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back soon.Warm regards,
10/10 - Excelente
Paulus, Ballrechten-Dottingen
Viagem a dois
16 de abr. de 2024
Pontos positivos: Comodidades
Nice quit hotel near the Tower. Underground Station 10 Meters away. Enjoyed our stay, the Saint is recommendable.
Paulus
Hospedou-se por 5 diárias em abr. de 2024
Resposta de Alexandra Giurgiu em 17 de abr. de 2024
Dear Paulus,Thank you for your kind words! We're thrilled to hear that you enjoyed your stay with us and found our location near the Tower and the Underground Station convenient. Your recommendation means a lot to us, and we look forward to welcoming you back to the Hotel Saint in the future!Warm regards,
10/10 - Excelente
Laurie
16 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff was incredibly gracious and accommodating. The room was well appointed and large for London standards. The staff left me a welcome gift in my room and later in my stay left another gift to assure me that they really valued my patronage. Everything was wonderful and I will definitely be back.
Laurie
Hospedou-se por 5 diárias em abr. de 2024
Resposta de Alexandra Giurgiu em 17 de abr. de 2024
Dear Laurie,Thank you for your glowing review! We're delighted to hear that you had such a wonderful experience with us. It was our pleasure to accommodate you, and we're thrilled that you appreciated the welcome gifts. We look forward to welcoming you back for another memorable stay in the future!Best regards,
10/10 - Excelente
Ebony
15 de abr. de 2024
Ebony
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Alexandra Giurgiu em 6 de mai. de 2024
Dear Ebony,Thank you for rating us a perfect 5! We're thrilled to hear that you had such a fantastic experience during your stay. Your feedback means the world to us, and we can't wait to welcome you back for another exceptional stay in the future.Warm regards,Alexandra
6/10 - Ok
Samar
Viagem com a família
15 de abr. de 2024
No hot water.
Samar
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Alexandra Giurgiu em 20 de abr. de 2024
Dear Samar,Thank you for sharing your feedback with us. We apologise for the inconvenience you experienced with the hot water during your stay. Our records indicate that you reported the water not being hot enough, and our maintenance team promptly adjusted the temperature higher upon your request in your bathroom. We're disappointed to see your review but appreciate your input, which helps us improve our services. Please don't hesitate to reach out if there's anything else we can do to enhance your future visits.Warm regards,Alexandra
10/10 - Excelente
Thanarat
Viagem com a família
15 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This hotel is really closed to underground train. Easy to navigate around.
Thanarat
Hospedou-se por 8 diárias em abr. de 2024
Resposta de Alexandra Giurgiu em 17 de abr. de 2024
Dear Thanarat,Thank you for your positive feedback! We're delighted to hear that you found our hotel's proximity to the underground train convenient for your travels. We hope to welcome you back for another great stay in the future!Best regards,
10/10 - Excelente
Lucy
14 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Lucy
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Alexandra Giurgiu em 17 de abr. de 2024
Dear Lucy,Thank you for taking the time to rate your experience with us! We truly appreciate your perfect score and are thrilled that you had a pleasant stay. If you ever have any feedback or suggestions for how we can make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon!Warm regards
10/10 - Excelente
Elizabeth
14 de abr. de 2024
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Lovely stay and the staff we’re super friendly. The room was also good equipped and very clean.
Elizabeth
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Alexandra Giurgiu em 17 de abr. de 2024
Dear Elizabeth,Thank you for your kind words! We're delighted to hear that you had a lovely stay with us and that our staff made your experience memorable. We're glad you enjoyed the cleanliness and amenities of your room. We look forward to welcoming you back for another wonderful stay in the future!Best regards,
10/10 - Excelente
Dauda
Viagem a dois, Viagem com a família
14 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Nice place
Close to train station. Walkable to certain tourist attractions
Dauda
Hospedou-se por 6 diárias em abr. de 2024
Resposta de Alexandra Giurgiu em 17 de abr. de 2024
Dear Dauda,Thank you for your positive feedback! We're glad to hear that you found our hotel to be conveniently located near the train station and within walking distance of tourist attractions. We appreciate your rating and hope to welcome you back for another pleasant stay soon.Best regards,
10/10 - Excelente
Jillian
13 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This room was perfect for two nights in London! Was right next to transportation and walking distance to many top sights!
Jillian
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Alexandra Giurgiu em 13 de abr. de 2024
Dear Jillian,Thank you for your feedback! We're thrilled to hear that you enjoyed your stay with us and that our location was convenient for exploring London's top sights. We hope you had a fantastic time, and we look forward to welcoming you back for another great experience in the future! Best wishes, Alexandra
8/10 - Boa
Sabine
12 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Alles gut, gerne wieder.
Sabine
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Alexandra Giurgiu em 17 de abr. de 2024
Dear Sabine,Thank you for your positive rating! We're glad to hear that you had a good experience with us and that you would consider staying with us again. We appreciate your feedback and look forward to welcoming you back in the future.Best regards,
10/10 - Excelente
SAILY
Viagem com a família
12 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very clean, staff friendly, professonal and helpful.
SAILY
Hospedou-se por 7 diárias em abr. de 2024
Resposta de Alexandra Giurgiu em 12 de abr. de 2024
Dear Saily,Thank you so much for your kind words and positive feedback. We're thrilled to know that you had such a fantastic experience with us. We truly appreciate your feedback and hope to welcome you back again soon!
10/10 - Excelente
Saul
Viagem a dois
5 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Stay was great! Right next to underground station. Clean rooms, great customer service. Woukd definitely rebook.
Saul
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Alexandra Giurgiu em 12 de abr. de 2024
Dear Saul,Thank you for your positive feedback! We're delighted to hear that you had a great stay and appreciated our convenient location, clean rooms, and excellent customer service.We look forward to welcoming you back for another enjoyable stay.Best regards,
10/10 - Excelente
Dominique
Viagem com a família
4 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
es war einfach wunderschön , sehr zu empfehlen
Dominique
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Alexandra Giurgiu em 5 de abr. de 2024
Hi Dominique,Thank you for your wonderful feedback and for highly recommending us! We're delighted to hear that you had a beautiful experience with us.Looking forward to welcoming you back soon!Best regards,
10/10 - Excelente
Ralph
Viagem a dois
4 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Sehr schönes zentral gelegenes Hotel. Staff super nett und sehr hilfsbereit. Zimmer sehr schön und gut ausgestattet.
Ralph
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Alexandra Giurgiu em 4 de abr. de 2024
Dear Ralph,Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a positive experience with us, particularly with our central location, helpful staff, and well-equipped rooms. We hope to have the pleasure of welcoming you back soon for another enjoyable stay.Best regards,
8/10 - Boa
HELENE
Viagem a dois
2 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great Hotel Friendly staff
Only complaint with no restaurant available We were looking forward to a drink in the roof top bar only to find it inaccessible to guests because of a private party : reception promised access to views etc next day on check out - then we find out bar doesn't open until 4pm very sad 😢 it slight marred our stay .
HELENE
Hospedou-se por 1 diária em mar. de 2024
Resposta de Alexandra Giurgiu em 3 de abr. de 2024
Dear Helene,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our hotel and staff to be friendly.We apologise for the inconvenience regarding the restaurant and rooftop bar availability during your stay. Your comments have been noted, and we will address these issues to ensure a more enjoyable experience for our guests in the future.We appreciate your understanding and hope to welcome you back soon for a more seamless experience.Best regards,
10/10 - Excelente
Brianna
Viagem a dois
31 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hotel Saint is perfectly nestled in the heart of Aldgate. The tube is right next door and there’s a ton of delicious restaurants, cafes, and outdoor markets all within walking distance. Area felt very safe and clean. Will definitely be back!!
Brianna
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Alexandra Giurgiu em 1 de abr. de 2024
Dear Brianna,Thank you for your glowing feedback! We're thrilled to hear that you had such a wonderful experience at Hotel Saint and enjoyed our prime location in the heart of Aldgate. It's fantastic to know that you found the area safe and clean, and that you appreciated the nearby restaurants, cafes, and outdoor markets. We can't wait to welcome you back for another enjoyable stay!Warm regards,