Suíte, de frente para a praia | Vista do quarto

Avaliações de The Anvaya Beach Resort Bali

5 out of 5
The Anvaya Beach Resort Bali
Jl. Kartika Plaza, Tuban, Kuta, Bali

Avaliações

9,2

Maravilhosa

Nota 10 - Excelente. 706 de 1001 avaliações" "
Nota 8 - Boa. 201 de 1001 avaliações" "
Nota 6 - Ok. 54 de 1001 avaliações" "
Nota 4 - Insatisfatória. 25 de 1001 avaliações" "
Nota 2 - Terrível. 15 de 1001 avaliações" "

9,4/10

Limpeza

9,4/10

Serviço e funcionários

9,4/10

Comodidades

9,4/10

Condições e instalações da propriedade

9,0/10

Cuidado com o meio ambiente

Avaliações

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza e conforto do quarto
Hotel perto do aeroporto!
Hospedou-se por 1 diária em jul. de 2019

10/10 - Excelente

Andre, São Paulo

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Excelente hotel. Café da manhã incrível. Internet deixou a desejar. Diversas quedas de conexão e solicitação de reconexão.
Hospedou-se por 3 diárias em nov.. de 2018

10/10 - Excelente

Macleuler

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Excelente hotel em Kuta
Excelente hotel em Kuta. Nível 5 estrelas.
Hospedou-se por 3 diárias em set. de 2018

10/10 - Excelente

Yuqing

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice and clean. Very reasonable price and convenient location.
Hospedou-se por 2 diárias em mai. de 2024

8/10 - Boa

Josh

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great resort and breakfast included, close location to airport and coastal walkway up to malls and siminyak
Hospedou-se por 1 diária em mai. de 2024

8/10 - Boa

Yisandy

Viagem em grupo
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
This hotel is absolutely stunning, right by the beach and with a beautiful pool. The Sands restaurant had a great varied menu and everything I tried was amazing for both lunch and in their included breakfast buffet. Most of the staff I encountered we’re also super friendly. I would say my only complaint was some of the drinks weren’t to my liking and when we tried raising our concerns to a manager, Eka Santika - he was very rude in letting us know we would still have to pay and consume the drink and their was nothing he would be able to do to accommodate us. He then proceeded to make us feel extremely uncomfortable by standing around watching us at our table until we finally decided to get up and leave (this went on for about 25-30 min). When we finally did get up, he went to where we were sitting and we saw him taking pictures of our empty cups. It was very strange, weird, & uncomfortable. I’ve had plenty of experience in the hospitality/restaurant industry and that was the first time I’ve seen a manager not work to accommodate and make the guests happy and then proceed to make the situation worse. Given that we spent a good amount of money to be here that would’ve been a nice consideration. Aside from this experience, I would certainly recommend the hotel.
Hospedou-se por 3 diárias em mai. de 2024

10/10 - Excelente

Mitra

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Fabulous resort in the middle of chaos. If you’re staying in Kuta. The resort is spotless and grand. The most polite and helpful staff. Stayed at this resort and went on day trips all around Bali. Very convenient to airport and access to everything.
Hospedou-se por 9 diárias em mai. de 2024

10/10 - Excelente

Suzette

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Love this Resort. An excellent breakfast layout. Clean poll & beach. Cozy & convenient location. Close to the airport.
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Ayin Purwati em 26 de mai. de 2024
Dear Suzette ,Thank you for your wonderful feedback. We're delighted to hear that you love our resort and enjoyed the excellent breakfast layout, clean pool and beach, and cozy, convenient location.It's great to know that our proximity to the airport added to your convenience.We look forward to welcoming you back for another fantastic stay.Kind regards,Ayin PurwatiResort & Service Manager

10/10 - Excelente

PeterandTracey

Viagem a dois
Excellent facility, friendly and helpful staff. Totally recommend.
Hospedou-se por 5 diárias em mai. de 2024
Resposta de Ayin Purwati em 25 de mai. de 2024
Dear PeterandTracey,Thank you for your perfect rating and positive feedback.Best regards,Ayin PurwatiResort & Service Manager

10/10 - Excelente

jason

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
TBH Best Hotel Experience In Bali - I Wish I Did Less Island Time & More Anvaya Time - Can’t Suggest Enuff
Hospedou-se por 1 diária em mai. de 2024
Resposta de Ayin Purwati em 25 de mai. de 2024
Dear Jason,Thank you for your perfect rating and positive feedback.Best Regards,Ayin PurwatiResort & Service Manager

10/10 - Excelente

Michael, Saint Petersburg

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Can't recommend it enough
Hospedou-se por 13 diárias em mai. de 2024
Resposta de Ayin Purwati em 21 de mai. de 2024
Dear Michael,Thank you for your perfect rating and positive feedback.Best Regards,Ayin PurwatiResort & Service Manager

10/10 - Excelente

Marlyn

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The hotel had an upmarket quality appearance and offered excellent services including checkout lounge facilities prior to late departure, staff very attentive and helpful, a varied selection of food for breakfast buffet and pleasant dining location, several pools accessible to rooms, short walk along beachfront to local shopping centre avoiding the bustle of the street, short taxi ride to Legian beachfront activities.
Hospedou-se por 8 diárias em mai. de 2024
Resposta de Ayin Purwati em 14 de mai. de 2024
Dear Marlyn,Thank you for your positive review. We are delighted to hear that you enjoyed the upmarket quality and excellent services provided by our hotel, including the checkout lounge facilities for late departures. It's wonderful to know our attentive staff, varied breakfast buffet, and pleasant dining locations met your expectations. We're glad you appreciated the several accessible pools and the convenient walk to the local shopping centre along the beachfront. We look forward to welcoming you back for another fantastic stay.Best Regards,Ayin PurwatiResort & Service Manager

10/10 - Excelente

Richard

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Wonderful family resort.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Ayin Purwati em 11 de mai. de 2024
Dear Richard,Thank you for your perfect rating and positive feedback.Best Regards,Ayin PurwatiResort & Service Manager

10/10 - Excelente

Samuel

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Na
Hospedou-se por 5 diárias em abr. de 2024
Resposta de Ayin Purwati em 11 de mai. de 2024
Dear Samuel,Thank you for your perfect rating.Best Regards,Ayin PurwatiResort & Service Manager

10/10 - Excelente

Debra Kathleen

Viagem a dois
Quiet hotel. Breakfast had plenty of choice. Pools were nice and clean. Prices around pool a bit pricey. I would stay again
Hospedou-se por 5 diárias em mai. de 2024
Resposta de Ayin Purwati em 11 de mai. de 2024
Dear Debra,Thank you for taking the time to share your feedback with us following your recent stay. We are delighted to hear that you enjoyed your time with us and that our hotel provided a quiet and serene atmosphere for your relaxation.We're glad you found our breakfast offerings satisfactory, as we strive to provide a variety of options to cater to all tastes and preferences.It's wonderful to know that you found our pools to be clean and inviting. We take great pride in maintaining the cleanliness and quality of our facilities for our guests' enjoyment.We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another peaceful stay in the future.Best Regards,Ayin PurwatiResort & Service Manager

10/10 - Excelente

Ann

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The grounds were beautiful. Deluxe room met our needs, and the king bed was very comfortable. Staff were attentive and friendly. Breakfast buffet was outstanding with so many options. Loved the lattes.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Ayin Purwati em 4 de mai. de 2024
Dear Ann,Thank you for your review. It's delightful to hear that you enjoyed your stay at our resort. We're thrilled that you found our grounds beautiful, and that your deluxe room and comfortable king bed met your needs perfectly. Our team is dedicated to providing attentive and friendly service, and we're glad to hear that you felt well taken care of during your time with us. It's also wonderful to hear that you enjoyed our outstanding breakfast buffet, with its wide array of options, including the lattes. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Best Regards,Ayin PurwatiResort & Service Manager

10/10 - Excelente

KATSUTO, Shinjuku

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 5 diárias em abr. de 2024
Resposta de Ayin Purwati em 4 de mai. de 2024
Dear Katsuto,Thank you for your perfect rating.Best Regards,Ayin PurwatiResort & Service Manager

2/10 - Terrível

Carl

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Disgusting
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Ayin Purwati em 4 de mai. de 2024
Dear Carl,We appreciate your feedback, although it's disheartening to hear that your experience didn't meet your expectations. We genuinely value your input and would like to understand more about the specific areas where we fell short. Your detailed feedback would be incredibly helpful for us to address any issues and ensure a better experience for all our guests in the future.Thank you for taking the time to share your thoughts with us.Best Regards,Ayin PurwatiResort & Service Manager

10/10 - Excelente

Maria, Lake Elsinore

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2024
Resposta de Ayin Purwati em 4 de mai. de 2024
Dear Maria,Thank you for your perfect ratingBest Regards,Ayin PurwatiResort & Service Manager

10/10 - Excelente

Debra

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This property is absolutely stunning. It has security and a professionally trained staff. The breakfast is like no other, I have never seen a buffet this big and with this many offerings. Your wish is their command. 24hr room service and 5 swimming pools. Lots of shopping and restaurants right outside your door. Also, the atm that is right outside gives you a better deal on rupiahs. By far, one of the best hotels that I have stayed in.
Hospedou-se por 5 diárias em abr. de 2024
Resposta de Ayin Purwati em 1 de mai. de 2024
Dear Debra,Thank you for your glowing review. We are delighted to hear that you found The Anvaya Beach Resort Bali stunning and that you appreciated the security measures in place and the professionalism of our staff.It's wonderful to know that you enjoyed our extensive breakfast buffet and that our team went above and beyond to fulfill your wishes during your stay. We take pride in providing 24-hour room service and offering five swimming pools for our guests to enjoy.We're also glad that you found our location convenient, with shopping and dining options nearby, as well as the ATM for currency exchange.Thank you for choosing to stay with us, and we look forward to welcoming you back for another exceptional experience in the future.Best Regards,Ayin PurwatiResort & Service Manager

10/10 - Excelente

Kamini, Hamilton

Viagem a dois
Brilliant place to stay for a relaxing getaway! Staff were super friendly and attentive. Loved the small touches like fruit around the pool, nighttime dessert snack brought to your room. Lovely breakfast with a wide range of choices. Will definitely be back .
Hospedou-se por 9 diárias em abr. de 2024
Resposta de Ayin Purwati em 1 de mai. de 2024
Dear Kamini,Thank you for sharing your wonderful experience with us! We are thrilled to hear that you enjoyed your relaxing getaway at our resort and that our staff provided attentive and friendly service throughout your stay. It's great to know that you appreciated the small touches we strive to provide, such as the poolside fruit and nighttime dessert snack.We're delighted that you found our breakfast offerings to your liking, and we look forward to welcoming you back for another memorable stay.Warmest regards,Ayin PurwatiResort & Service Manager

8/10 - Boa

Oriane Marcelline Rasmie

Viagem em grupo, Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It’s a beautiful resort very clean in the quiet end of Kuta with very professional staff, but it’s a huge resort so a bit less intimate. We only staid one night, the pool was way too much chlorinated which gave my son allergies so we couldn’t swim there during our stay compare to any other pools in other resorts we staid in Bali, and despite a great Indonesian restaurant we all got a belly bug after diner from eating there which we had no issue in Bali from the 12 previous days we were there.
Hospedou-se por 1 diária em abr. de 2024

10/10 - Excelente

mark

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Best hotel in Bali
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Ayin Purwati em 21 de abr. de 2024
Dear Mark,Thank you for your good rating and positive feedback.Best Regards,Ayin PurwatiResort & Service Manager

10/10 - Excelente

Diana, Brighton-Le-Sands

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Overall experience is great. Rooms are beautiful, modern with a touch of Balinese tradition. A but of renovation will be really good. The complex itself is greatly appointed and the pool area adds a lot to the amazing experience. Great combination of beach and pool. Buffett hreakfast and service are outstanding. The reception staff and housekeeping could do better. Concierge staff were very helpful. The are is very conveniet with close proximity to everything. I can highly reccomend this hotel and all it has to offer.
Hospedou-se por 6 diárias em mar. de 2024
Resposta de Ayin Purwati em 14 de abr. de 2024
Dear Diana,Thank you for taking the time to share your experience with us. We're thrilled to hear that overall, you enjoyed your stay and found our rooms beautiful, modern, with a touch of Balinese tradition.We're delighted that you appreciated the amenities of our complex, especially the pool area, and found the combination of beach and pool experience enjoyable. It's wonderful to know that our buffet breakfast and service met your expectations.We apologize for any shortcomings you encountered with the reception staff and housekeeping, but we're pleased to hear that our concierge staff were helpful.Your recommendation means a lot to us, and we're grateful for your kind words. We look forward to welcoming you back and providing you with another unforgettable experience.Warm regards,Ayin PurwatiResort & Service Manager

10/10 - Excelente

Matthew Steven

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It's real nice
Hospedou-se por 7 diárias em mar. de 2024
Resposta de Ayin Purwati em 6 de abr. de 2024
Dear Matthew Steven,Thank you for your review and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Best Regards,Ayin PurwatiResort & Service Manager

10/10 - Excelente

Christopher Roy

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I have been staying at this hotel for the past 30 years - before it was called the Santika Beach Hotel. The staff are so friendly and welcoming and cannot do enough for you almost treating you like family!
Hospedou-se por 14 diárias em mar. de 2024
Resposta de Ayin Purwati em 7 de abr. de 2024
Dear Christopher Roy,Thank you for being a loyal guest over the past 30 years, and for choosing to stay with us time and again, even during our previous incarnation as the Santika Beach Hotel. We truly appreciate your continued patronage.We're delighted to hear that you find our staff to be friendly, welcoming, and attentive to your needs. Treating our guests like family is at the heart of our hospitality philosophy, and we're glad to hear that this has been your experience.Thank you for your kind words and for being part of our extended family. We look forward to many more years of welcoming you to The Anvaya Beach Resort Bali and ensuring that each stay is as memorable as the last.Warmest Regards,Ayin PurwatiResort & Service Manager

10/10 - Excelente

Ni-Cola

Viagem a dois
Pontos positivos: Comodidades e condições e instalações da propriedade
Hospedou-se por 7 diárias em mar. de 2024
Resposta de Ayin Purwati em 2 de abr. de 2024
Dear Ni-Cola,Thank you for your perfect review.Sincerely yours,Ayin PurwatiResort & Service Manager

10/10 - Excelente

Bill

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This is our second stay, we enjoyed the facilities and the service offered by all the staff. Thank you
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Ayin Purwati em 2 de abr. de 2024
Dear Bill,Thank you for your review. We're delighted to hear that you enjoyed your second stay with us and you were pleased with the facilities and service provided by our staff.Thank you for choosing to stay with us again, and we look forward to welcoming you back for many more enjoyable experiences in the future.Best Regards,Ayin PurwatiResort & Service Manager

10/10 - Excelente

samantha

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff were lovely. The food was great and affordable. We had the suite and the level of service was amazing. Fresh room and mini bar everyday, turn down and dessert delivered everynight. The bathroom was gorgeous and so good to have a private pool and a private public pool to the rest of the resort. The decks need some attention, I got a big splinter in my toe. Overall would recommend, we loved our stay here
Hospedou-se por 8 diárias em mar. de 2024
Resposta de Ayin Purwati em 2 de abr. de 2024
Dear Samantha,Thank you for your feedback. We're thrilled to hear that you had a wonderful experience at our resort and that you enjoyed the excellent service provided by our staff. We're glad you found the food to be great and affordable, and that you appreciated the amenities of the suite, including the fresh room and mini bar daily, turn down service, and nightly dessert delivery. It's fantastic to know that you enjoyed the gorgeous bathroom and the private pool access.We apologize for the inconvenience caused by the splinter in your toe and will address the issue with the decks promptly.We look forward to welcoming you back in the future.Warm regards,Ayin PurwatiResort & Service Manager

10/10 - Excelente

eric

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very comfortable bed and serene environment.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Ayin Purwati em 5 de abr. de 2024
Dear Eric,Thank you for sharing your feedback with us. We're delighted to hear that you found our beds very comfortable and enjoyed the serene environment of our resort.Ensuring our guests' comfort and providing a peaceful atmosphere are our top priorities, and we're glad that we could meet your expectations.Thank you for choosing us and we hope to have the pleasure of welcoming you back for another relaxing stay.Best Regards,Ayin PurwatiResort & Service Manager

10/10 - Excelente

Jaswinder

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff were very welcoming and friendly.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Ayin Purwati em 2 de abr. de 2024
Dear Jaswinder,Thank you for your kind words. We're delighted to hear that you found our staff to be welcoming and friendly. Providing exceptional service and creating a warm atmosphere for our guests is always our goal. We appreciate your feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,Ayin PurwatiResort & Service Manager

8/10 - Boa

Gerrit

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Het is nog steeds een van de mooiste verblijven. Moet er echter wel voor zorgen dat men het niet laat verpauperen. Zo langzaam aan bbeginnen in de kamers etc etc wat haar scheurtjes te ontstaan. Wat ook jammer is dat er geen strand is/was met bedjes.
Hospedou-se por 9 diárias em mar. de 2024
Resposta de Ayin Purwati em 2 de abr. de 2024
Dear Gerrit,Thank you for your feedback. We appreciate your kind words about our hotel's beauty. We will address the maintenance issues promptly. Regarding the beach experience, we will take your feedback into consideration for future improvements. Your satisfaction is important to us, and we hope to welcome you back for another enjoyable stay.Warm Regards,Ayin PurwatiResort & Service Manager

10/10 - Excelente

Leung, Poughkeepsie

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We have the hotel arranged shuttle from the airport back to the hotel when we first arrived. We encountered a good honest courtesy driver, Robby, who gave us a rundown of the area. As the bellboy, Redi, carefully moved all pieces of our luggage from the reception area up to the room, he is very happy to do with eagerness. He showed us the room and delicately placed them at the right spots. Good and courtesy services deserve a thumb up from a customer's feedback. Thank you...
Hospedou-se por 10 diárias em fev. de 2024
Resposta de Ayin Purwati em 2 de abr. de 2024
Dear Leung,Thank you for sharing your positive experience with us. We're delighted to hear that you had a pleasant arrival at our hotel and that our shuttle driver, Robby, provided you with helpful information about the area.It's wonderful to know that Redi, our bellboy, went above and beyond to ensure your luggage was carefully handled and that you were comfortable in your room. We'll be sure to pass along your compliments to both Robby and Redi. Providing excellent and courteous service is our top priority, and we're thrilled to have met your expectations.We look forward to welcoming you back in the future.Warm Regards,Ayin PurwatiResort & Service Manager

10/10 - Excelente

Jamila

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Beautiful resort , staff is very friendly, around this hotel there is a mall walking distance and the airport is really 12 mins away
Hospedou-se por 5 diárias em fev. de 2024
Resposta de Ayin Purwati em 14 de mar. de 2024
Dear Jamila,Thank you for your kind words and positive feedback. We are delighted to hear that you enjoyed our beautiful resort and found our staff to be friendly and accommodating. It's great to know that our convenient location near a mall and the airport added to your overall experience.We look forward to welcoming you back for another memorable stay.Sincerely,Ayin PurwatiResort & Service Manager

10/10 - Excelente

Tomasz

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 7 diárias em fev. de 2024
Resposta de Ayin Purwati em 14 de mar. de 2024
Dear Tomasz,Thank you for your perfect rating.Sincerely,Ayin PurwatiResort & Service Manager

10/10 - Excelente

Dennis

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Top Relax Hotel mit tollem frühstück und freundlichem Personal
Hospedou-se por 7 diárias em fev. de 2024
Resposta de Ayin Purwati em 14 de mar. de 2024
Dear Dennis,Thank you for your review. We pride ourselves on offering a tranquil atmosphere, delicious breakfast options, and friendly staff to ensure your stay is enjoyable and memorable.We look forward to welcoming you and providing you with an exceptional experience that exceeds your expectations.Sincerely,Ayin PurwatiResort & Service Manager

6/10 - Ok

Robert, Mitcham North

Viagem com a família
Pontos positivos: Limpeza
The conference area was adjacent to our room (block 5) and one night (of4) it was very loud (party music) until 11pm and then backed up with music at 6:15am. Shower leaked profusely into bathroom. Service was ok. Check in was decidedly cold and unfriendly. Breakfast was reasonable (5/10) but definitely aimed at Asian/indonesian guests. Will not stay again.
Hospedou-se por 4 diárias em fev. de 2024
Resposta de Ayin Purwati em 14 de mar. de 2024
Dear Robert,We apologize for the disturbance caused by the noise from the adjacent conference area during your stay, as well as the inconvenience of the shower leaking into the bathroom. Your feedback regarding the check-in process and breakfast offerings is duly noted, and we regret if they did not meet your expectations.Allow me to share with you that we take your comments seriously and will address them with our team to ensure improvements are made. Sincerely,Ayin PurwatiResort & Service Manager

6/10 - Ok

Vikram

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 6 diárias em fev. de 2024
Resposta de Ayin Purwati em 14 de mar. de 2024
Dear Vikram,Thank you for your review.Sincerely yours,Ayin PurwatiResort & Service Manager

10/10 - Excelente

MOUNIR

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 6 diárias em fev. de 2024
Resposta de Ayin Purwati em 14 de mar. de 2024
Dear Mounir,Thank you for your perfect rating.Sincerely yours,Ayin PurwatiResort & Service Manager

4/10 - Insatisfatória

Samantha

Viagem a dois
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Stayed in a deluxe room on our first night. Room was small and dimly lit. Toilet was a weird layout and shower screen door couldn’t be closed properly hence the toilet was always wet. Aircon wasn’t cold too. had to upgrade to a premier room and informed receptionist regarding problems but seemed nonchalant. Fridge was dirty and cleanliness was subpar.
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Ayin Purwati em 14 de mar. de 2024
Dear Samantha,We appreciate your feedback regarding your recent stay. We apologize for the issues you encountered in our deluxe room. Your comments will be addressed with our team to prevent similar occurrences in the future. We hope to have the opportunity to provide you with a better experience in the future.Sincerely,Ayin PurwatiResort & Service Manager

10/10 - Excelente

Malinda

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The attention to detail, quality of service all the added extras you would normally have to pay extra for. The amazing attentative, kind & helpful staff always smiling and stop to talk with you and help wherever they can.
Hospedou-se por 13 diárias em jan. de 2024
Resposta de Ayin Purwati em 14 de mar. de 2024
Dear Malinda,Thank you for your review and kind words about our resort. We are thrilled to hear that you appreciated the attention to detail, quality of service, and the extra amenities provided during your stay. It's wonderful to know that our attentive and friendly staff made your experience truly memorable by going above and beyond to assist you. Your satisfaction is our utmost priority, and we look forward to welcoming you back for another exceptional stay.Sincerely yours,Ayin PurwatiResort & Service Manager

10/10 - Excelente

Janice, Hawkinsville

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hotel is beautiful!
Hospedou-se por 6 diárias em fev. de 2024
Resposta de Ayin Purwati em 14 de mar. de 2024
Dear Janice,Thank you for your perfect rating and positive feedback. We're delighted to hear that you found our hotel beautiful. We hope to see you again soon at our resort in the futureSincerely yours,Ayin PurwatiResort & Service Manager

10/10 - Excelente

Michelle

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Amazing hotel! It was our first time here and would definitely return and recommend. Breakfast - you couldn’t ask for anything more. Everything you could want was an available. We stayed in a premium lagoon access room which didn’t disappoint
Hospedou-se por 4 diárias em fev. de 2024
Resposta de Ayin Purwati em 14 de mar. de 2024
Dear Michelle,Thank you for your review. We're thrilled to hear that you had an amazing experience during your stay at our resort.It's wonderful to know that you enjoyed our breakfast offerings and found everything you could want available. We're delighted that your premium lagoon access room exceeded your expectations and didn't disappoint.Thank you for choosing to stay with us, and for your kind words. We truly appreciate your recommendation, and we can't wait to welcome you back for another memorable stay in the future.Warm regards,Ayin PurwatiResort & Service Manager

8/10 - Boa

John, Sacramento

Viagem a dois
Pontos positivos: Comodidades
We stayed in the Honeymoon Suite that was separated from the rest of the hotel complex and other rooms. Where we were with about 8 other units. That being said our room needed repairs on the leaking ceiling above the bed and the bath tub faucets that were nonoperational due to rusting along fixtures. Otherwise the room and personal pool was outstanding. ALL staff were outstanding and very kind. Food was great and plentiful. I highly recommend this establishment.
Hospedou-se por 6 diárias em fev. de 2024
Resposta de Ayin Purwati em 14 de mar. de 2024
Dear John,Thank you for choosing to stay in our Suite and for taking the time to share your feedback with us. We're pleased to hear that you found the room and personal pool outstanding, and that you enjoyed the great and plentiful food offerings.We apologize for the inconvenience caused by the leaking ceiling and bathtub faucets. Rest assured, we will address these issues promptly to ensure a more seamless experience for our guests in the future.We truly appreciate your kind words about our staff, and we're glad to hear that they provided outstanding service and were very kind throughout your stay.Thank you for recommending our resort, and we look forward to the opportunity to welcome you back for another memorable stay.Warm regards,Ayin PurwatiResort & Service Manager

10/10 - Excelente

MOHAMMAD

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Our stay here was really amazing. We will come back again
Hospedou-se por 7 diárias em jan. de 2024
Resposta de Ayin Purwati em 14 de mar. de 2024
Dear Mohammad,Thank you for your review. We're thrilled to hear that you had an amazing stay with us. We can't wait to welcome you back for another wonderful experience in the future. If there's anything we can do to make your next stay even more memorable, please don't hesitate to let us know.Warm regards,Ayin PurwatiResort & Service Manager

10/10 - Excelente

Alfredo

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent service and beautiful hotel. Enjoyed our stay and will be back again
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Ayin Purwati em 8 de fev. de 2024
Dear Alfredo,Thank you for choosing to stay at The Anvaya Beach Resort Bali and for sharing your positive experience with us. We're delighted to hear that you enjoyed the excellent service and found our resort beautiful. We look forward to welcoming you back again for another enjoyable stay.Warm regards,Ayin PurwatiResort & Service Manager

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 4 diárias em jan. de 2024
Resposta de Ayin Purwati em 8 de fev. de 2024
Dear Guest,Thank you for your perfect rating.Sincerely yours,Ayin PurwatiResort & Service Manager

10/10 - Excelente

Ferdinand

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The food is amazing. The room very clean love the balcony. They have provided guest lounge with shower before your flight after you checked out is a big big plus! Will be back for sure and will recommend to families and friends. Thank you the staff are their precious assets.
Hospedou-se por 4 diárias em jan. de 2024
Resposta de Ayin Purwati em 8 de fev. de 2024
Dear Ferdinand,Thank you for choosing The Anvaya Beach Resort Bali for your stay and for taking the time to share your wonderful feedback. We are thrilled to hear that you enjoyed the amazing food, clean room, and the convenience of the departure lounge.It's heartening to know that our staff made a positive impact on your experience. We will certainly pass on your kind words to our team. We appreciate your recommendation, and we look forward to welcoming you back for another memorable stay in the near future.Warm regards,Ayin PurwatiResort & Service Manager

10/10 - Excelente

Francis

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great place to chill and relax
The stay overall was fantastic! After many trips in the past to Bali we just wanted to wake up, have breakfast, relax, go to the gym, relax by the pool with a book, have dinner and repeat. Every day for 9 great days we did just that. Apart from the amazing breakfast at the hotel we didn't choose to eat there as the food for room service was really very bad. We left a note with our almost untouched room service dinner that was never responded to. The chicken in the Caesar salad was like cardboard and the chicken sate smelled and tasted like kerosene. Apart from room service which was weird (would love to hear back from the hotel) the overall experience was great. Big shout out to Teddy Barta for the awesome service and conversation over breakfast.
Hospedou-se por 9 diárias em jan. de 2024
Resposta de Ayin Purwati em 14 de mar. de 2024
Dear Francis,Thank you for sharing your experience with us. We're thrilled to hear that overall, you had a fantastic stay at our hotel and enjoyed your time in Bali.It's wonderful to know that you were able to relax and unwind during your 9-day stay, indulging in the simple pleasures of breakfast, poolside reading, and dinner. We're glad that you appreciated the service and conversation with Teddy Barta during breakfast.However, we're sorry to hear about your disappointing experience with the room service. Rest assured, we will investigate the matter and take the necessary steps to address it. Thank you for bringing this to our attention. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Warm regards,Ayin PurwatiResort & Service Manager

10/10 - Excelente

Janet

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jan. de 2024
Resposta de Ayin Purwati em 8 de fev. de 2024
Dear Janet,Thank you for your perfect rating.Sincerely yours,Ayin PurwatiResort & Service Manager