Bar (na propriedade)

Avaliações de Kenilworth Hotel, Kolkata

4 out of 5
Kenilworth Hotel, Kolkata
1 & 2 Little Russel Street, Kolkata, West Bengal

Avaliações

8,6

Excelente

Nota 10 - Excelente. 119 de 236 avaliações" "
Nota 8 - Boa. 80 de 236 avaliações" "
Nota 6 - Ok. 23 de 236 avaliações" "
Nota 4 - Insatisfatória. 6 de 236 avaliações" "
Nota 2 - Terrível. 8 de 236 avaliações" "

9,0/10

Limpeza

8,8/10

Serviço e funcionários

9,2/10

Comodidades

8,6/10

Condições e instalações da propriedade

8,4/10

Cuidado com o meio ambiente

Avaliações

8/10 - Boa

FERNANDO

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto

10/10 - Excelente

RAAD MOHD ALI

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
it's very comfortable and very easy to fall asleep and rest well.
Hospedou-se por 3 diárias em mai. de 2024

10/10 - Excelente

Bipin

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great breakfast service, courteous staff and excellent location for folks coming for US visa services at the consulate.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Kenilworth Hotel, Kolkata em 13 de mai. de 2024
Dear Guest, Namaste! The team at Kenilworth would like to thank you for taking the time to share your review with us. Thank you for highlighting our hotel and our people. We are glad to know that the services provided were up to your expectations. Please be assured that your kind words have been shared with the team, which will motivate and inspire them. We once again thank you for giving us the opportunity to serve you and hope that you will return soon, so that we may serve you with the best! With Warm Regards, - The Kenilworth Management

10/10 - Excelente

Sweta

Viagem de negócios, Viagem com a família
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Very good
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Kenilworth Hotel, Kolkata em 13 de mai. de 2024
Dear Guest, Namaste! The team at Kenilworth would like to thank you for taking the time to share your review with us. Thank you for highlighting our hotel and our people. We are glad to know that the services provided were up to your expectations. Please be assured that your kind words have been shared with the team, which will motivate and inspire them. We once again thank you for giving us the opportunity to serve you and hope that you will return soon, so that we may serve you with the best! With Warm Regards, - The Kenilworth Management

8/10 - Boa

Soumik, Seattle

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great location. Rooms were fine. There was some noise in the morning due to construction nearby. Restaurant is great too.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Kenilworth Hotel, Kolkata em 13 de mai. de 2024
Dear Guest, Namaste! The team at Kenilworth would like to thank you for taking the time to share your review with us. Thank you for highlighting our hotel and staff. We are glad to know that the services provided were up to your expectations. However, we have also taken note of the inconveniences you have faced during your stay with us and express our sincere apologies for the same. Pleased be assured that the relevant departments have been informed in order to ensure an enhanced experience in the future. We once again thank you for giving us the opportunity to serve you and do hope that you will return soon and give us a chance again, so that we may serve you with the best! With Warm Regards, - The Kenilworth Management

2/10 - Terrível

Kaushik

Very restrictive policy on hotel early departures and it looks like this is totally on the whims of the manager. Will not stay here again.
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Kenilworth Hotel, Kolkata em 13 de mai. de 2024
Dear Guest, Namaste! The team at Kenilworth would like to thank you for taking the time to share your review with us. Firstly, we would like to express our deepest apologies for the negative experience which you have faced during your stay with us. Pleased be assured that the relevant departments have been informed in order to ensure an enhanced experience in the future. We once again thank you for giving us the opportunity to serve you and do hope that you will return soon and give us a chance again, so that we may serve you with the best! With Warm Regards, - The Kenilworth Management

10/10 - Excelente

Khandker

Hospedou-se por 4 diárias em fev. de 2024
Resposta de Kenilworth Hotel, Kolkata em 13 de mai. de 2024
Dear Guest, Namaste! The team at Kenilworth would like to thank you for taking the time to share your review with us. Thank you for highlighting our hotel and our people. We are glad to know that the services provided were up to your expectations. Please be assured that your kind words have been shared with the team, which will motivate and inspire them. We once again thank you for giving us the opportunity to serve you and hope that you will return soon, so that we may serve you with the best! With Warm Regards, - The Kenilworth Management

10/10 - Excelente

Leena

Viagem com a família
Pontos positivos: Serviço e funcionários e comodidades
Liked the property but felt they charged extra for mattress even though the 2 rooms we booked had Queen size beds.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Kenilworth Hotel, Kolkata em 13 de mai. de 2024
Dear Guest, Namaste! The team at Kenilworth would like to thank you for taking the time to share your review with us. Thank you for highlighting our hotel and staff. We are glad to know that the services provided were up to your expectations. However, we have also taken note of the inconveniences you have faced during your stay with us and express our sincere apologies for the same. Pleased be assured that the relevant departments have been informed in order to ensure an enhanced experience in the future. We once again thank you for giving us the opportunity to serve you and do hope that you will return soon and give us a chance again, so that we may serve you with the best! With Warm Regards, - The Kenilworth Management

10/10 - Excelente

Saptarshi

Hospedou-se por 7 diárias em fev. de 2024
Resposta de Kenilworth Hotel, Kolkata em 13 de mai. de 2024
Dear Guest, Namaste! The team at Kenilworth would like to thank you for taking the time to share your review with us. Thank you for highlighting our hotel and our people. We are glad to know that the services provided were up to your expectations. Please be assured that your kind words have been shared with the team, which will motivate and inspire them. We once again thank you for giving us the opportunity to serve you and hope that you will return soon, so that we may serve you with the best! With Warm Regards, - The Kenilworth Management

8/10 - Boa

Mustafa Caglar

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
A bit noisy bed, staff knocks the doors even 8:30 am asking for something. Food was good except pizza. its a nice hotel in general
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Kenilworth Hotel, Kolkata em 13 de mai. de 2024
Dear Guest, Namaste! The team at Kenilworth would like to thank you for taking the time to share your review with us. Thank you for highlighting our hotel and staff. We are glad to know that the services provided were up to your expectations. However, we have also taken note of the inconveniences you have faced during your stay with us and express our sincere apologies for the same. Pleased be assured that the relevant departments have been informed in order to ensure an enhanced experience in the future. We once again thank you for giving us the opportunity to serve you and do hope that you will return soon and give us a chance again, so that we may serve you with the best! With Warm Regards, - The Kenilworth Management

2/10 - Terrível

Neeraj

Hospedou-se por 2 diárias em jan. de 2024
Resposta de Kenilworth Hotel, Kolkata em 13 de mai. de 2024
Dear Guest, Namaste! The team at Kenilworth would like to thank you for taking the time to share your review with us. Firstly, we would like to express our deepest apologies for the negative experience which you have faced during your stay with us. Pleased be assured that the relevant departments have been informed in order to ensure an enhanced experience in the future. We once again thank you for giving us the opportunity to serve you and do hope that you will return soon and give us a chance again, so that we may serve you with the best! With Warm Regards, - The Kenilworth Management

10/10 - Excelente

Neehar

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent, beautiful hotel in the center of the city within walking distance from attractions, Bars, restaurants and street food. The staff were amazing from check-in thru check-out, kind, courteous and very helpful. There is a metro station within a 5 min walk as well. Would totally recommend this place!
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Kenilworth Hotel, Kolkata em 13 de mai. de 2024
Dear Guest, Namaste! The team at Kenilworth would like to thank you for taking the time to share your review with us. Thank you for highlighting our hotel and our people. We are glad to know that the services provided were up to your expectations. Please be assured that your kind words have been shared with the team, which will motivate and inspire them. We once again thank you for giving us the opportunity to serve you and hope that you will return soon, so that we may serve you with the best! With Warm Regards, - The Kenilworth Management

10/10 - Excelente

Håkan

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 7 diárias em dez. de 2023
Resposta de Kenilworth Hotel, Kolkata em 13 de mai. de 2024
Dear Guest, Namaste! The team at Kenilworth would like to thank you for taking the time to share your review with us. Thank you for highlighting our hotel and our people. We are glad to know that the services provided were up to your expectations. Please be assured that your kind words have been shared with the team, which will motivate and inspire them. We once again thank you for giving us the opportunity to serve you and hope that you will return soon, so that we may serve you with the best! With Warm Regards, - The Kenilworth Management

8/10 - Boa

Chandana

Pontos positivos: Limpeza e serviço e funcionários
Nice hotel, good service, good restaurant menu, very good in room dining. Location very central but construction noise around the hotel is very loud. Very good housekeeping.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Kenilworth Hotel, Kolkata em 13 de mai. de 2024
Dear Guest, Namaste! The team at Kenilworth would like to thank you for taking the time to share your review with us. Thank you for highlighting our hotel and staff. We are glad to know that the services provided were up to your expectations. However, we have also taken note of the inconveniences you have faced during your stay with us and express our sincere apologies for the same. Pleased be assured that the relevant departments have been informed in order to ensure an enhanced experience in the future. We once again thank you for giving us the opportunity to serve you and do hope that you will return soon and give us a chance again, so that we may serve you with the best! With Warm Regards, - The Kenilworth Management

10/10 - Excelente

Omer

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Amazing rooms and staff. Good breakfast including various Indian dishes.
Hospedou-se por 5 diárias em dez. de 2023
Resposta de Kenilworth Hotel, Kolkata em 13 de mai. de 2024
Dear Guest, Namaste! The team at Kenilworth would like to thank you for taking the time to share your review with us. Thank you for highlighting our hotel and our people. We are glad to know that the services provided were up to your expectations. Please be assured that your kind words have been shared with the team, which will motivate and inspire them. We once again thank you for giving us the opportunity to serve you and hope that you will return soon, so that we may serve you with the best! With Warm Regards, - The Kenilworth Management

10/10 - Excelente

Dirk

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great Stay in central Kolkata
Great unassuming hotel in Kolkata center. Perhaps some of the best staff I have encountered in India. Top notch hotels in India often fall short on some measure (usually maintenance), but my room was perfectly maintained and everything actually worked! Loved the Christmas decorations and restaurant was great.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Kenilworth Hotel, Kolkata em 13 de mai. de 2024
Dear Guest, Namaste! The team at Kenilworth would like to thank you for taking the time to share your review with us. Thank you for highlighting our hotel and our people. We are glad to know that the services provided were up to your expectations. Please be assured that your kind words have been shared with the team, which will motivate and inspire them. We once again thank you for giving us the opportunity to serve you and hope that you will return soon, so that we may serve you with the best! With Warm Regards, - The Kenilworth Management

8/10 - Boa

Puneet

Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Kenilworth Hotel, Kolkata em 13 de mai. de 2024
Dear Guest, Namaste! The team at Kenilworth would like to thank you for taking the time to share your review with us. Thank you for highlighting our hotel and our people. We are glad to know that the services provided were up to your expectations. Please be assured that your kind words have been shared with the team, which will motivate and inspire them. We once again thank you for giving us the opportunity to serve you and hope that you will return soon, so that we may serve you with the best! With Warm Regards, - The Kenilworth Management

10/10 - Excelente

Manjima

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Location was perfect and the property is very neat and clean … food was also very good !!! I will definitely stay here again
Hospedou-se por 2 diárias em out. de 2023
Resposta de Kenilworth Hotel, Kolkata em 13 de mai. de 2024
Dear Guest, Namaste! The team at Kenilworth would like to thank you for taking the time to share your review with us. Thank you for highlighting our hotel and our people. We are glad to know that the services provided were up to your expectations. Please be assured that your kind words have been shared with the team, which will motivate and inspire them. We once again thank you for giving us the opportunity to serve you and hope that you will return soon, so that we may serve you with the best! With Warm Regards, - The Kenilworth Management

10/10 - Excelente

Dushyant

Viagem de negócios, Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great stay. Good WiFi. Helpful staff. Came here for our US visa appointment. Both OFC & Consulate are at a walkable distance from the hotel.
Hospedou-se por 1 diária em out. de 2023
Resposta de Kenilworth Hotel, Kolkata em 13 de mai. de 2024
Dear Guest, Namaste! The team at Kenilworth would like to thank you for taking the time to share your review with us. Thank you for highlighting our hotel and our people. We are glad to know that the services provided were up to your expectations. Please be assured that your kind words have been shared with the team, which will motivate and inspire them. We once again thank you for giving us the opportunity to serve you and hope that you will return soon, so that we may serve you with the best! With Warm Regards, - The Kenilworth Management

10/10 - Excelente

Amar Nath

Viagem de negócios
Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Good hotel vary clean staff are very helpful and
Hospedou-se por 1 diária em out. de 2023
Resposta de Kenilworth Hotel, Kolkata em 13 de mai. de 2024
Dear Guest, Namaste! The team at Kenilworth would like to thank you for taking the time to share your review with us. Thank you for highlighting our hotel and our people. We are glad to know that the services provided were up to your expectations. Please be assured that your kind words have been shared with the team, which will motivate and inspire them. We once again thank you for giving us the opportunity to serve you and hope that you will return soon, so that we may serve you with the best! With Warm Regards, - The Kenilworth Management

10/10 - Excelente

Syamantak

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 2 diárias em set. de 2023
Resposta de Kenilworth Hotel, Kolkata em 13 de mai. de 2024
Dear Guest, Namaste! The team at Kenilworth would like to thank you for taking the time to share your review with us. Thank you for highlighting our hotel and our people. We are glad to know that the services provided were up to your expectations. Please be assured that your kind words have been shared with the team, which will motivate and inspire them. We once again thank you for giving us the opportunity to serve you and hope that you will return soon, so that we may serve you with the best! With Warm Regards, - The Kenilworth Management

10/10 - Excelente

Snigda

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Everything is good
Hospedou-se por 2 diárias em ago. de 2023
Resposta de Kenilworth Hotel, Kolkata em 13 de mai. de 2024
Dear Guest, Namaste! The team at Kenilworth would like to thank you for taking the time to share your review with us. Thank you for highlighting our hotel and our people. We are glad to know that the services provided were up to your expectations. Please be assured that your kind words have been shared with the team, which will motivate and inspire them. We once again thank you for giving us the opportunity to serve you and hope that you will return soon, so that we may serve you with the best! With Warm Regards, - The Kenilworth Management

10/10 - Excelente

Bandana

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The older building I stayed in was superb. The staff were mostly excellent with a few glitches during dinner service.
Hospedou-se por 3 diárias em jul. de 2023
Resposta de General Manager em 3 de ago. de 2023
Dear Guest,Namaste!Thank you for taking the time to share your review with us. We are delighted to note that you had a excellent experience during your stay here with us.Thank you for highlighting our hotel and our people. Your comments about the quality of our services and our staff are greatly appreciated. However we have also taken note of your comment about the dinner service and apologise for the inconvenience caused. Please be assured that we have shared the matter with the upper management and briefed the respective teams for the same in order to enhance our services.We once again thank you for giving us the opportunity to serve you and hope that you will return soon, so that we may serve you with the best!With Warm Regards,- The Kenilworth Management

10/10 - Excelente

Snigdha

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Good hotel
Hospedou-se por 1 diária em jul. de 2023
Resposta de General Manager em 19 de jul. de 2023
Dear GuestNamaste!Thank you for choosing us as your preferred accommodation and taking out time to share the valuable feedback of your experience during your recent visit.We are delighted to learn that you had a memorable experience with us. It is so inspiring and motivating for us to see that our guests have had an enjoyable moment which in itself is the biggest recognition for all the efforts we put in. Your appreciation boosts our moral and acts as a driving force for taking this level of satisfaction to the next level. We have shared your wonderful and encouraging feedback with my entire team.Our team looks forward to welcoming you back to your preferred destination in coming days.Thanks and Regards,Ashok TannaGeneral Manager

10/10 - Excelente

Ashish

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em jun. de 2023
Resposta de Kenilworth Hotel, Kolkata em 13 de mai. de 2024
Dear Guest, Namaste! The team at Kenilworth would like to thank you for taking the time to share your review with us. Thank you for highlighting our hotel and our people. We are glad to know that the services provided were up to your expectations. Please be assured that your kind words have been shared with the team, which will motivate and inspire them. We once again thank you for giving us the opportunity to serve you and hope that you will return soon, so that we may serve you with the best! With Warm Regards, - The Kenilworth Management

10/10 - Excelente

Kulendran, Lugarno

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
A great and well-located hotel. The staff was always helpful, attentive, and courteous. It is close to major attractions. I would come back here again.
Hospedou-se por 6 diárias em mai. de 2023
Resposta de Kenilworth Hotel, Kolkata em 13 de mai. de 2024
Dear Guest, Namaste! The team at Kenilworth would like to thank you for taking the time to share your review with us. Thank you for highlighting our hotel and our people. We are glad to know that the services provided were up to your expectations. Please be assured that your kind words have been shared with the team, which will motivate and inspire them. We once again thank you for giving us the opportunity to serve you and hope that you will return soon, so that we may serve you with the best! With Warm Regards, - The Kenilworth Management

10/10 - Excelente

Christopher Sean

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Staff were super-friendly and helpful. Would definitely consider staying here again.
Hospedou-se por 1 diária em mai. de 2023
Resposta de Kenilworth Management em 17 de mai. de 2023
Dear GuestNamaste!Thank you for choosing us as your preferred accommodation and taking out time to share the valuable feedback of your experience during your recent visit.We are delighted to learn that you had a memorable experience with us. It is so inspiring and motivating for us to see that our guests have had an enjoyable moment which in itself is the biggest recognition for all the efforts we put in. Your appreciation boosts our moral and acts as a driving force for taking this level of satisfaction to the next level. We have shared your wonderful and encouraging feedback with my entire team.Our team looks forward to welcoming you back to your preferred destination in coming days.Thanks and Regards,

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
The service levels were extra ordinary. Each person from the security at the gate to reception to housekeeping and restaurant were very helpful. The food quality was as one would expect in Kolkata. Possibly one of the best. We ordered quite a lot of in-dining and were very satisfied. Central location makes it very convenient for tourists to walk over to some famous restaurants as well iconic building in kolkata
Hospedou-se por 3 diárias em abr. de 2023
Resposta de Kenilworth Management em 17 de mai. de 2023
Dear GuestNamaste!Thank you for choosing us as your preferred accommodation and taking out time to share the valuable feedback of your experience during your recent visit.We are delighted to learn that you had a memorable experience with us. It is so inspiring and motivating for us to see that our guests have had an enjoyable moment which in itself is the biggest recognition for all the efforts we put in. Your appreciation boosts our moral and acts as a driving force for taking this level of satisfaction to the next level. We have shared your wonderful and encouraging feedback with my entire team.Our team looks forward to welcoming you back to your preferred destination in coming days.Thanks and Regards,

10/10 - Excelente

KOHEI

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
清潔で社員さんがいつも丁寧に声をかけてくれて心地よかった。
Hospedou-se por 11 diárias em abr. de 2023
Resposta de ケニルワース・マネジメント em 17 de mai. de 2023
お客様ナマステ!ご希望の宿泊施設として当館をお選びいただき、また、最近のご訪問での貴重なご意見を共有するためにお時間を割いていただき、誠にありがとうございます。私たちとの思い出に残る経験ができたことを嬉しく思います。 お客様が楽しいひと時を過ごしているのを見ることは、私たちにとってとても励みになり、やる気を起こさせます。それ自体が、私たちがこれまでに費やしてきたすべての努力に対する最大の評価です。お客様の感謝は私たちの士気を高め、このレベルの満足度を得る原動力となります。 次のレベルへ。 あなたの素晴らしい励みとなるフィードバックをチーム全体と共有しました。私たちのチームは、数日中にご希望の目的地にまたお客様をお迎えできることを楽しみにしています。ありがとう、よろしく、

10/10 - Excelente

Allen

Viagem de negócios, Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em mar. de 2023
Resposta de Kenilworth Management em 17 de mai. de 2023
Dear GuestNamaste!Thank you for choosing us as your preferred accommodation and taking out time to share the valuable feedback of your experience during your recent visit.We are delighted to learn that you had a memorable experience with us. It is so inspiring and motivating for us to see that our guests have had an enjoyable moment which in itself is the biggest recognition for all the efforts we put in. Your appreciation boosts our moral and acts as a driving force for taking this level of satisfaction to the next level. We have shared your wonderful and encouraging feedback with my entire team.Our team looks forward to welcoming you back to your preferred destination in coming days.Thanks and Regards,

10/10 - Excelente

Yoel

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Highly recommend
Reasonably sized and clean rooms. Courteous staff who help with everything, including arranging taxi prices so that they don't cheat tourists. A very varied and delicious breakfast.
Hospedou-se por 4 diárias em mar. de 2023
Resposta de Kenilworth management em 17 de mai. de 2023
Dear GuestNamaste!Thank you for choosing us as your preferred accommodation and taking out time to share the valuable feedback of your experience during your recent visit.We are delighted to learn that you had a memorable experience with us. It is so inspiring and motivating for us to see that our guests have had an enjoyable moment which in itself is the biggest recognition for all the efforts we put in. Your appreciation boosts our moral and acts as a driving force for taking this level of satisfaction to the next level. We have shared your wonderful and encouraging feedback with my entire team.Our team looks forward to welcoming you back to your preferred destination in coming days.Thanks and Regards,

10/10 - Excelente

Mark

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
First Class all the way
Without a question in my 30+ years and 70+ countries this was a perfect hotel in everyway. From the price to the location to the service to the food and everything else this was really a great place to stay
Hospedou-se por 6 diárias em mar. de 2023
Resposta de The Kenilworth Management em 25 de mar. de 2023
Dear Guest, Namaste! The team here at Kenilworth would like to thank you for your most valued patronage. It is always such a pleasure to have you stay with us and we feel truly privileged that you took time out to share your experience through this review. We are delighted to note that you enjoyed your stay and that the team were able to create a warm, friendly experience. Thank you for highlighting our hotel and our people. It is truly motivating for our team. We deeply value your sentiments and have taken the liberty of sharing your appreciation with the team. Please be assured that your words of encouragement will go a long way in inspiring and motivating each of our team members to continue delivering nothing less than the best for our esteemed guests, such as yourself. We cannot wait to welcome you back and look forward to having you stay with us again sometime soon. With warm regards

10/10 - Excelente

Manzoor, East Elmhurst

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Nice and quite. Enjoyed the breakfast
Hospedou-se por 3 diárias em mar. de 2023
Resposta de The Kenilworth Management em 25 de mar. de 2023
Dear Guest, Namaste! The team here at Kenilworth would like to thank you for your most valued patronage. It is always such a pleasure to have you stay with us and we feel truly privileged that you took time out to share your experience through this review. We are delighted to note that you enjoyed your stay and that the team were able to create a warm, friendly experience. Thank you for highlighting our hotel and our people. It is truly motivating for our team. We deeply value your sentiments and have taken the liberty of sharing your appreciation with the team. Please be assured that your words of encouragement will go a long way in inspiring and motivating each of our team members to continue delivering nothing less than the best for our esteemed guests, such as yourself. We cannot wait to welcome you back and look forward to having you stay with us again sometime soon. With warm regards

10/10 - Excelente

Krishnakumar, Penfield

Hospedou-se por 4 diárias em mar. de 2023
Resposta de Kenilworth Hotel, Kolkata em 13 de mai. de 2024
Dear Guest, Namaste! The team at Kenilworth would like to thank you for taking the time to share your review with us. Thank you for highlighting our hotel and our people. We are glad to know that the services provided were up to your expectations. Please be assured that your kind words have been shared with the team, which will motivate and inspire them. We once again thank you for giving us the opportunity to serve you and hope that you will return soon, so that we may serve you with the best! With Warm Regards, - The Kenilworth Management

10/10 - Excelente

clive

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
perfect for kolkata
fantastic hotel - open air section of breakfast room/restaurant/bar is great. obliging staff and pleasant clean room
Hospedou-se por 1 diária em fev. de 2023
Resposta de The Kenilworth Management em 25 de mar. de 2023
Dear Guest, Namaste! The team here at Kenilworth would like to thank you for your most valued patronage. It is always such a pleasure to have you stay with us and we feel truly privileged that you took time out to share your experience through this review. We are delighted to note that you enjoyed your stay and that the team were able to create a warm, friendly experience. Thank you for highlighting our hotel and our people. It is truly motivating for our team. We deeply value your sentiments and have taken the liberty of sharing your appreciation with the team. Please be assured that your words of encouragement will go a long way in inspiring and motivating each of our team members to continue delivering nothing less than the best for our esteemed guests, such as yourself. We cannot wait to welcome you back and look forward to having you stay with us again sometime soon. With warm regards

10/10 - Excelente

Rajendra, Plano

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 2 diárias em fev. de 2023
Resposta de The Kenilworth Management em 25 de mar. de 2023
Dear Guest, Namaste! The team here at Kenilworth would like to thank you for your most valued patronage. It is always such a pleasure to have you stay with us and we feel truly privileged that you took time out to share your experience through this review. We are delighted to note that you enjoyed your stay and that the team were able to create a warm, friendly experience. Thank you for highlighting our hotel and our people. It is truly motivating for our team. We deeply value your sentiments and have taken the liberty of sharing your appreciation with the team. Please be assured that your words of encouragement will go a long way in inspiring and motivating each of our team members to continue delivering nothing less than the best for our esteemed guests, such as yourself. We cannot wait to welcome you back and look forward to having you stay with us again sometime soon. With warm regards

10/10 - Excelente

Ram, San Jose

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
NA
Resposta de Rodney Mendes em 19 de jan. de 2023
Dear GuestNamaste!Thank you for choosing us as your preferred accommodation and taking out time to share the valuable feedback of your experience during your recent visit.We are delighted to learn that you had a memorable experience with us. It is so inspiring and motivating for us to see that our guests have had an enjoyable moment which in itself is the biggest recognition for all the efforts we put in. Your appreciation boosts our moral and acts as a driving force for taking this level of satisfaction to the next level. We have shared your wonderful and encouraging feedback with my entire team.Our team looks forward to welcoming you back to your preferred destination in coming days.Thanks and Regards,

8/10 - Boa

parag

Resposta de Kenilworth Hotel, Kolkata em 13 de mai. de 2024
Dear Guest, Namaste! The team at Kenilworth would like to thank you for taking the time to share your review with us. Thank you for highlighting our hotel and our people. We are glad to know that the services provided were up to your expectations. Please be assured that your kind words have been shared with the team, which will motivate and inspire them. We once again thank you for giving us the opportunity to serve you and hope that you will return soon, so that we may serve you with the best! With Warm Regards, - The Kenilworth Management

10/10 - Excelente

Syed

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Safe location. Friendly Staff
Resposta de Rodney Mendes em 19 de jan. de 2023
Dear GuestNamaste!Thank you for choosing us as your preferred accommodation and taking out time to share the valuable feedback of your experience during your recent visit.We are delighted to learn that you had a memorable experience with us. It is so inspiring and motivating for us to see that our guests have had an enjoyable moment which in itself is the biggest recognition for all the efforts we put in. Your appreciation boosts our moral and acts as a driving force for taking this level of satisfaction to the next level. We have shared your wonderful and encouraging feedback with my entire team.Our team looks forward to welcoming you back to your preferred destination in coming days.Thanks and Regards,

10/10 - Excelente

Karan

Hospedou-se por 1 diária em dez.. de 2022
Resposta de Rodney Mendes em 19 de jan. de 2023
Dear GuestNamaste!Thank you for choosing us as your preferred accommodation and taking out time to share the valuable feedback of your experience during your recent visit.We are delighted to learn that you had a memorable experience with us. It is so inspiring and motivating for us to see that our guests have had an enjoyable moment which in itself is the biggest recognition for all the efforts we put in. Your appreciation boosts our moral and acts as a driving force for taking this level of satisfaction to the next level. We have shared your wonderful and encouraging feedback with my entire team.Our team looks forward to welcoming you back to your preferred destination in coming days.Thanks and Regards,

2/10 - Terrível

Viajante verificado

Viagem de negócios
Pontos negativos: Serviço e funcionários
Hospedou-se por 3 diárias em dez. de 2022
Resposta de Rodney Mendes em 19 de jan. de 2023
Dear GuestNamaste!At the onset, I would like to take this opportunity to thank you for the patronage of Kenilworth Resort & Spa and express my earnest apologies for the inconvenience that you had to face. We are deeply concerned.We have taken a serious note of your feedback. We would like to assure you that all corrective measures have been taken and necessary trainings have been imparted. Words cannot express how truly I feel for the inconvenience that was caused, however we take this opportunity to request you to not make it a life time experience.With the actions being taken and trainings imparted, we firmly believe that we shall be able to meet the expectations that you have entrusted us with, and promise and assure you of our best services at all times. My team joins me in looking forward to get a chance to serve you once again!Thanks and Regards,

10/10 - Excelente

John

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Good experience at Kenilworth..
Priyashree and her friend at the reception desk was very helpful and made our stay at the hotel a joyous experience. Kudos to both of them. Wish breakfast was included in the price, getting rides (taxi) was a bit difficult or the person who was helping us while we were checking out was not very helpful..... over all we are happy with our stay there. John R.
Hospedou-se por 3 diárias em nov.. de 2022
Resposta de Rodney Mendes em 19 de jan. de 2023
Dear GuestNamaste!Thank you for choosing us as your preferred accommodation and taking out time to share the valuable feedback of your experience during your recent visit.We are delighted to learn that you had a memorable experience with us. It is so inspiring and motivating for us to see that our guests have had an enjoyable moment which in itself is the biggest recognition for all the efforts we put in. Your appreciation boosts our moral and acts as a driving force for taking this level of satisfaction to the next level. We have shared your wonderful and encouraging feedback with my entire team.Our team looks forward to welcoming you back to your preferred destination in coming days.Thanks and Regards,

10/10 - Excelente

Rajesh

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em set. de 2022
Resposta de Rodney Mendes (General Manager) em 7 de out. de 2022
Dear GuestNamaste!Thank you for choosing us as your preferred accommodation and taking out time to share the valuable feedback of your experience during your recent visit.We are delighted to learn that you had a memorable experience with us. It is so inspiring and motivating for us to see that our guests have had an enjoyable moment which in itself is the biggest recognition for all the efforts we put in. Your appreciation boosts our moral and acts as a driving force for taking this level of satisfaction to the next level. We have shared your wonderful and encouraging feedback with my entire team.Our team looks forward to welcoming you back to your preferred destination in coming days.Thanks and Regards,

10/10 - Excelente

MASUHIRO

Hospedou-se por 2 diárias em jul. de 2022
Resposta de Kenilworth em 18 de jul. de 2022
Dear Mr Masuhiro, Thank you for choosing to stay at the Kenilworth Hotel, Kolkata. We thank you for taking the time to provide us your valuable feedback. We are delighted to know that you had an exceptional stay experience with us. We value your patronage and look forward to welcome you back in the City of Joy. Best Regards, Kenilworth Management.

8/10 - Boa

Viajante verificado

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Stay at the hotel was comfortable and the staff were friendly. Good food options but a little too pricey. The only issue I encountered was on the last night when I asked for an airport drop. I paid for a third party car rental through the hotel (ORYX) for hotel pick up at 1.00 AM on July2 ( had extended my stay) and then to be dropped off at the airport.. The driver was either drunk or under the influence of some substance abuse. He was driving very slow on the road and even dozed off at one of the red lights. Was continuously feeding himself on some candy . Then he took the wrong exit and took the car to arrivals instead of departure area. Got lost in the arrivals and this whole drama lasted 15-20 minutes. I didn't make a fuss with him as I had an international flight to catch. Requesting the hotel management to thoroughly vet the drivers before letting them handle hotel guests - this is a safety issue. I have pictures of that rodeo if needed, The car tag # of the Suzuki model was WB11F 1703.
Hospedou-se por 3 diárias em jun. de 2022
Resposta de Kenilworth Management. em 14 de jul. de 2022
Dear Guest, It was a pleasure to have you stay at the Kenilworth Hotel, Kolkata. Thank you for taking the time to review us. We sincerely apologies for the inconvenience caused during the airport drop. It is quite appalling and we would like to thank you for highlighting this and bringing it to our attention. We can assure you that we are looking into this and will definitely ensure the necessary action is taken. We would like to reiterate that our guests comfort and convenience is our main aim at Kenilworth Hospitality. We once again apologize for the inconvenience caused during your stay. We value your patronage and look forward to welcome you back in the City of Joy. Best Regards,

8/10 - Boa

Suvadip

Pontos positivos: Limpeza, serviço e funcionários e comodidades
Hospedou-se por 2 diárias em mai. de 2022
Resposta de Kenilworth Hotel, Kolkata em 13 de mai. de 2024
Dear Guest, Namaste! The team at Kenilworth would like to thank you for taking the time to share your review with us. Thank you for highlighting our hotel and our people. We are glad to know that the services provided were up to your expectations. Please be assured that your kind words have been shared with the team, which will motivate and inspire them. We once again thank you for giving us the opportunity to serve you and hope that you will return soon, so that we may serve you with the best! With Warm Regards, - The Kenilworth Management

6/10 - Ok

Lopita

Pontos positivos: Conforto do quarto
Pontos negativos: Condições e instalações da propriedade
Overall I was disappointed with Kenilworth. They charged 5 star prices for a budget hotel service. It seems all work is done by the front office and reception. The two ladies (Alisha and Priyasha) were problem solvers. They were helpful and helped with everything down to printing the boarding pass. The business office was not functional. Housekeeping was at its worst. I had to ask Housekeeping for the amenities. Either they did not know how to read or did not care. The toilet and tissue paper supplied was the cheapest. Even the tea/coffee in the room was not properly filled and had to be requested. The houseboys were very obliging and helped but that should have been supervised. The best was the so advertised Spa. They had only 4 nail polish colors, and could not do threading, the most common of the services since they did not have supplies. The girls were sweet, but they did not have the supplies to work with. The restaurant was another matter. Too many servers and you had to wait to get service. Further, no one was monitoring the servers with the mask mandate. Like most Indians the mask was worn below the nose and the server had a cold and was sniffing. It was so unhygenic, especially in the pandemic times and I had to tell him. Next moment he was wearing the mask below his nose again. The only redeeming factor was the room, which was at least comfortable to a certain extent, and the location of the hotel. The management needs to restore it to its former standards.
Hospedou-se por 4 diárias em mai. de 2022
Resposta de Kenilworth Management em 17 de jun. de 2022
Dear Guest Namaste! At the onset, I would like to take this opportunity to thank you for the patronage of Kenilworth Hotel and express my earnest apologies for the inconvenience that you had to face. We are deeply concerned. We have taken a serious note of your feedback. We would like to assure you that all corrective measures have been taken and necessary trainings have been imparted. Words cannot express how truly I feel for the inconvenience that was caused, however we take this opportunity to request you to not make it a life time experience. With the actions being taken and trainings imparted, we firmly believe that we shall be able to meet the expectations that you have entrusted us with, and promise and assure you of our best services at all times. My team joins me in looking forward to get a chance to serve you once again!

8/10 - Boa

Arjun

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Convenient location very close to U.S consulate
Hospedou-se por 1 diária em mai. de 2022
Resposta de Kenilworth Management em 10 de jun. de 2022
Dear Guest Namaste! Thank you for choosing us as your preferred accommodation and taking out time to share the valuable feedback of your experience during your recent visit. We are delighted to learn that you had a memorable experience with us. It is so inspiring and motivating for us to see that our guests have had an enjoyable moment which in itself is the biggest recognition for all the efforts we put in. Your appreciation boosts our moral and acts as a driving force for taking this level of satisfaction to the next level. We have shared your wonderful and encouraging feedback with my entire team. Our team looks forward to welcoming you back to your preferred destination in coming days. Thanks and Regards,

10/10 - Excelente

Madhusudanan

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Location and food surrounding are good. But the communication in between reception and house keepings need to improve. Once the guest is out and requested for cleaning of room is failed to communicate
Hospedou-se por 2 diárias em mai. de 2022
Resposta de Kenilworth Management em 10 de jun. de 2022
Dear Guest Namaste! Thank you for taking out time to put in your honest comments. We thank you for your patronage of Kenilworth Hotel and considering us as your preferred hotel during your recent visit. We have taken a note of your appreciation as well as shortfalls. We would like to assure you that all corrective measures have been taken and necessary trainings have been imparted. We believes in "Atithi Devo Bhaba" and imparting best of services, hospitality standards & benchmarks, thereby creating a Symphony in Harmony. My team joins me in looking forward to get a chance to serve you once again! Thanks and Regards

10/10 - Excelente

Viajante verificado

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great stay in prime location
I had to stay for several weeks in Kolkata, and Kenilworth was a great option for this. Hotel was clean, staff was professional and well organized. Due to remote work and meetings, i required constant good quality wifi, which was available without any hassle.
Hospedou-se por 5 diárias em mar. de 2022
Resposta de Kenilworth Management em 7 de abr. de 2022
Dear Guest, Thank you for choosing Kenilworth hotel, Kolkata. We thank you for taking the time to share the feedback with us. We appreciate your generous words regarding our staff and hotel. We are glad the Wi-Fi services was constantly available without any hassle. It is our endevour to provide the best quality services. Best Regards,