Olá Daniela Obrigado por escolher o Playa Largo Resort & Spa. Agradecemos imensamente você por compartilhar conosco seus comentários sobre sua recente visita ao nosso hotel. É com profundo pesar que você passou por esse acidente durante a sua escapada de aniversário; Garanto-lhe que as circunstâncias descritas não são típicas dos altos padrões que nos esforçamos para oferecer. Temos orgulho em criar experiências memoráveis para nossos hóspedes e, para isso, nos concentramos em seguir os mais altos padrões de qualidade e serviço. Eu estarei trabalhando de mãos dadas com nossos chefes de departamento, a fim de garantir que todos os nossos funcionários estejam totalmente comprometidos com nossos hóspedes e atinjam nossos objetivos. Obrigado por adicionar observações muito generosas dos aspectos positivos da sua estadia. Estamos muito ansiosos para recebê-lo de volta em sua próxima escapada para Key Largo e podemos dar-lhe uma experiência exatamente como nada mais. Atenciosamente, S.Sanchez

Hello Duarte, and thank you for your stellar rating, we look forward to welcoming you again in the near future!

Thank you for your rating! Come visit again soon!

Armando, It was our pleasure to welcome your family to Playa Largo Resort. We can't wait to welcome you back for another family getaway soon!

Alicia, Thank you for the excellent review, we are thrilled that you enjoyed your island getaway with us! Our team looks forward to welcoming you back soon.

Barbara, Thank you for the 5 out of 5 review. We can't wait to welcome you back soon!

Dale, We are thrilled to see that you had a fantastic experience and can't wait to welcome you back soon!

Tommy, Thank you for the outstanding review, we can't wait to welcome you back soon!

Brian, Thank you for the fantastic review. We are delighted that you enjoyed the relaxing atmosphere and beautiful views. We look forward to welcoming you back soon!

Dagoberto, We are so disappointed to hear that your experience wasn't outstanding. We apologize that you didn't receive the outstanding service we are known for at the pool. We have taken your feedback and addressed this with our team. We hope you'll allow us another chance to welcome you back soon so we can show you the excellent poolside experience we are known for.

Yuliana, Thank you for staying with us! We are thrilled that you had a great experience. Our team looks forward to welcoming you back soon!

Carol, We are delighted that you enjoyed your island time at Playa Largo Resort. We look forward to welcoming you back soon!

Irene, Thank you for taking time to share your feedback. We apologize for the inconveniences you experienced during your time with us. Providing a positive and comfortable experience for our guests is a top priority for us and it disappoints us to hear that we fell short of your expectations. We understand that you were dissatisfied with the value for money during your stay. We continuously review our pricing to ensure it reflects the quality of our services and facilities. Your feedback will be shared with our team to ensure that necessary improvements are made. We also apologize that you encountered difficulties securing pool and beach chairs. We aim to provide sufficient seating for our guests and your feedback will be taken into account as we continue to enhance our offerings. Thank you for bringing your concerns to our attention. We value your feedback and will use it to improve the experience for our future guests. We hope you will consider giving us another chance to welcome you back so we can provide you with the exceptional stay you deserve.

Michael, Thank you for the outstanding review. We are honored that you highly recommend Playa Largo Resort. We can't wait to welcome you back soon!

Isabel, Thank you for staying with us! We are thrilled that you had a wonderful experience at our tropical resort. Our team is delighted that you enjoyed our beachfront escape that is close to home. We look forward to welcoming you back soon!

Lizandra, Thank you for staying with us, we can't wait to welcome you back for more Playa time!

Pamela, Thank you for staying with us, we are happy to hear that you had a great experience. Our team looks forward to welcoming you back soon!

Debra, Thank you for choosing to spend your honeymoon with us. We are very disappointed to hear that we missed several opportunities to make your stay special and apologize that you didn't enjoy your stay. Your feedback is important to us as it helps us to improve our services. We understand that you were disappointed with the room upon check-in, our goal is to ensure that all guests have a comfortable and enjoyable experience, especially during a special occasion. We apologize for the disappointment this may have caused. We strive to fulfill all reservation requests and sincerely apologize if there was any oversight that occurred in this regard. We also would like to acknowledge that we've addressed the ice machine and your feedback about food quality with our team. Regarding the overcrowding of the pool deck, we understand that spring break can cause the pool deck to feel very busy at times. We usually do not offer day passes during peak times like spring break. We've taken your feedback to our team so we can further evaluate the experience we are providing our guests. We apologize for the inconveniences you encountered during your honeymoon stay and hope you'll allow us another chance to welcome you back so we can show you the outstanding experience we are known for.

Laura, Thank you for staying with us. We are honored that you loved your experience. Your feedback about family and kid-friendly activities is extremely helpful. We are always developing new experiences for guests and appreciate the details you provided about areas where we can improve. Our team is working with local partners to develop more family-friendly experiences and hope to have these ready for you to enjoy by your next stay with us. We look forward to welcoming you back soon!

Steve, Thank you for staying with us, we are thrilled that you had a great experience and look forward to welcoming you back soon!

Darrin, Thank you for staying with us. We are disappointed that your experience didn't meet expectations. We hope you will allow us another chance to welcome you back in the future so we can show you the excellent experience we are known for.

Chris, Thank you for the great review, we are thrilled to hear that you enjoyed your time a Playa Largo Resort. We appreciate the details your provided about areas where we could improve and will take your feedback about dining and the pool area to our team as we prepare for spring break next year. We look forward to welcoming you back soon!

Carla, Thank you for staying with us are are delighted that you enjoyed your time at Playa Largo Resort. We are looking forward to welcoming you back soon!

Jerri, Thank you for the excellent review. We look forward to welcoming you back to Key Largo soon!