We are certainly disappointed to hear that we did not meet the mark, we invite you to come again we promise you will enjoy

Dear Guest, Thank you so much for investing time to write a review about your stay in our hotel. I am very happy you enjoyed your stay with us. We hope to have the pleasure of hosting you again in the near future. Sincerely yours Ronit Elispur, Guest Relation Manager

Dear Pedro, Thank you for taking the time to write a review of our hotel. We know that there is a good selection of hotels in Jerusalem and very much appreciate that you chose Leonardo Plaza Jerusalem for your stay. It is very important for us that you have the best experience and that with every stay we will only get better. We hope to have the pleasure of hosting you again in the near future. Sincerely yours Ronit Elispur, Guest Relation Manager

Dear Pedro My many thanks for your review; it is rewarding to know we succeed in providing superb hospitality. The Leonardo Plaza prides itself on providing excellent standards for our guests. Quality and comfort are very important to us, I will be sure to share your comment with the management. We hope you will continue to choose our hotel when visiting Jerusalem with your entire family. Sincerely yours, Ronit Elispur Guest Relations Manager

Dear Guest, Thank you so much for investing time to write a review about your stay in our hotel. I am very happy you enjoyed your stay with us. We hope to have the pleasure of hosting you again in the near future. Sincerely yours Ronit Elispur, Guest Relation Manager

Estimado Amanda, Gracias por tomarse el tiempo para compartir su experiencia durante su reciente estadía en el Hotel Leonardo Plaza Jerusalem y gracias por su maravillosa opinión sobre nosotros. Me hizo feliz leer que hayan disfrutado de nuestro hotel. Estaremos encantados de verlos en un futuro cercano en nuestro Hotel. Saludos cordiales, Ronit Elispur Guest Relation Manager

Dear Guest, Thank you so much for investing time to write a review about your stay in our hotel. I am very happy you enjoyed your stay with us. We hope to have the pleasure of hosting you again in the near future. Sincerely yours Ronit Elispur, Guest Relation Manager

Querido convidado, Obrigado por tomar o tempo para partilhar a sua experiência durante a sua recente estadia no Leonardo Plaza Hotel em Jerusalém e Obrigado por sua revisão maravilhosa. I foi happy ouvir que você se em nosso hotel. Teremos o prazer de vê-lo novamente no futuro próximo. Atenciosamente, Yarden Guest Relations

Estimado Huésped, Gracias por tomarse el tiempo para compartir su experiencia durante su reciente estadía en el Hotel Leonardo Plaza Jerusalem y gracias por su maravillosa opinión sobre nosotros. Me hizo feliz leer que hayan disfrutado de nuestro hotel. Estaremos encantados de verlos en un futuro cercano en nuestro Hotel. Saludos cordiales, Rotem Lavon Guest Relations Representative

Caro Regina, Muito obrigado por ter tempo para avaliar o hotel. Atenciosamente, Rotem Lavon - representante Guest Relations.

Dear Guest, Thank you for your feedback! It will be our pleasure to host you again in the future. Sincerely yours, Rotem Lavon Guest Relations Representative

Thanks a lot

Thanks a lot

Thank you for the reviewregarding the water All hotel guests receive free bottles of water in their rooms every day

Thanks a lot

Thank you

Thanks a lot

Thank you very much for this great review!Hope to see you again soon.Regards Ronit

Thanks a lot

Dear Miriam,Thank you so much for this 5-star review. We really appreciate you being ourguest and helping to share the world about us. We’re looking forward to seeing you again soon.Sincerely,Ronit B. Guest relations manager

Dear EphraimThanks so much for sharing your experience with us. We hope to see you again soon.Regards,Ronit B. Guest Relations Manager

Dear Perla Thank you so much for taking the time to leave us a rating.Sincerely,Ronit B. Guest relations manager

Dear EdwardThanks so much for sharing your experience with us. We hope to see you again soon.Regards,Ronit B. Guest relations manager

Thank you

Thank you for the review.Hope to see you again soonRegards,RonitGuest relations manager

Dear RisalynThanks so much for sharing your experience with us. We hope to see you again soon.Regards,Ronit B. Guest relations manager

Dear ChavieThanks so much for sharing your experience with us. We hope to see you again soon.Regards,Ronit B. Guest relations manager

Dear Chaya, thanks for sharing your rating. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.Please feel free to reach out to me with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

Thanks a lot for the great review. Regards, RonitGuest relations manager

Thank you for the review

Dear YosefThanks so much for sharing your experience with us. We hope to see you again soon.Regards,Ronit B. Guest relations manager

Thank you so much for taking the time to leave an excellent rating. We appreciate it. Hope to see you among our guests again soon.sincerely, Ronit B. Guest relations manager

Dear Eli, The team here at Leonardo Plaza Jerusalem Hotel is thrilled to receive such a great rating, thank you. we love to see you again among our guests.Sincerely, Ronit B. Guest relations manager

Dear MosheThank you for the review. We will appreciate it if you will let us know why you rated us a low grade. You can write to me anytime and we will try to sort this out. Best regards, Ronit b. Guest Relations MGR

Hi We are sorry you did not enjoy your stay.We will be happy if you could call us to hear more details on the matter. Best RegardsRonit

Dear yochevedThank you so much for this great review.We're glad that you enjoyed your stay and hope to see you again soon.Nest RegardsRonitGuest relations MGR

Thank you for your review.

Dear Eva, Thank you so much for taking the time to leave us a 5-star review.Sincerely, Ronit B. Guest relations manager

Dear JackThank you so much for this great reviewRegardsRonitGuest relations manager

Dear SusanThanks so much for sharing your experience with us. We hope to see you again soon.Regards,Ronit B. Guest relations manager

Dear Moshe,We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.Regards,Ronit B. Guest relations manager

Dear John,Thank you so much for this great review.We glad you enjoyed your stay at the Leonardo Plaza Jerusalem hotel and we hope to see you back soon.RegardsRonit

Thank you so much for this great review.Regards,RonitGuest relations manager