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Avaliações de La Quinta Inn & Suites by Wyndham Secaucus Meadowlands

3 out of 5

Avaliações

7,0

Boa

Nota 10 - Excelente. 429 de 1422 avaliações" "
Nota 8 - Boa. 371 de 1422 avaliações" "
Nota 6 - Ok. 260 de 1422 avaliações" "
Nota 4 - Insatisfatória. 192 de 1422 avaliações" "
Nota 2 - Terrível. 170 de 1422 avaliações" "

6,8/10

Limpeza

7,8/10

Serviço e funcionários

6,6/10

Comodidades

6,2/10

Condições e instalações da propriedade

6,8/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Marco

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Bom localização, atendimento muito prestativo e simpático.
Hospedou-se por 7 diárias em fev. de 2024
Resposta de La Quinta Inn & Suites em 19 de mar. de 2024
Thank you for taking the time to share your experience with us, I am happy to hear you enjoyed your stay with us; We hope to welcome you back in the near future.

6/10 - Ok

MARIA

Pontos positivos: Serviço e funcionários e conforto do quarto
Razoável
Hospedou-se por 7 diárias em dez. de 2023
Resposta de La Quinta Inn & Suites em 14 de fev. de 2024
Thank you for taking the time to share your response with us.

10/10 - Excelente

Diego

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 5 diárias em dez. de 2023
Resposta de La Quinta Inn & Suites em 2 de jan. de 2024
Thank you for taking the time to share your response with us.

10/10 - Excelente

Randal

Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Ótimo custo benefício
Um ótimo custo benefício. Não fica no centro de Nova York mas tem uma parada de ônibus exatamente na frente do hotel. Recomendo pra quem não se importar com um hotel mais antigo e com boa localização.
Hospedou-se por 2 diárias em dez. de 2022
Resposta de LaQuinta staff em 5 de dez. de 2022
Thjank you for your response

8/10 - Boa

Elton

Hospedou-se por 5 diárias em out. de 2022
Resposta de LaQuinta staff em 28 de out. de 2022
Thank you for your reponse

10/10 - Excelente

Anne C L

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 5 diárias em dez. de 2021
Resposta de LaQuinta staff em 6 de jan. de 2022
Thank you for your response

10/10 - Excelente

Anne C L

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 5 diárias em dez. de 2021
Resposta de LaQuinta staff em 6 de jan. de 2022
Thank you for your response

8/10 - Boa

LAURA

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Foi muito tranquila!
Hospedou-se por 6 diárias em set. de 2021
Resposta de Expedia Customer Service Team em 4 de out. de 2021
Thank you for your feedback. We will share your comments with the hotel management and staff.

6/10 - Ok

Hagop

Viagem com a família
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
Hotel in need of renovations and new furniture
Hospedou-se por 3 diárias em mai. de 2024
Resposta de La Quinta Inn & Suites em 21 de mai. de 2024
Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your honesty and regret that the condition of our hotel and furniture did not meet your expectations.We understand that renovations and updated furniture are essential to provide a comfortable and enjoyable experience for our guests. Please know that your comments have been noted, and we are actively working on plans to upgrade our facilities and furnishings to better serve our guests.Your feedback is invaluable as we strive to improve our services and accommodations. We hope to have the opportunity to welcome you back in the future and provide you with an enhanced and more comfortable stay.If you have any further suggestions or if there is anything else we can do to address your concerns, please do not hesitate to reach out to us directly.Thank you for choosing to stay with us and for your constructive feedback.

2/10 - Terrível

Vivian

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The stay was very bad
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Robert em 20 de mai. de 2024
I'm sorry to hear about your disappointing experience. We appreciate your feedback and take it seriously as we continuously work to improve our facilities. We hope to have the opportunity to regain your trust and welcome you back for a more enjoyable stay in the future.

6/10 - Ok

Valérie

Viagem com família e crianças pequenas
Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Hôtel très désuet, grand besoin de rénovations (salle de bain, décor en général, mobiliers, fenêtres, air climatisée très bruyante, etc.). Hôtel « figée » dans les années 90 sans qu’aucune rénovations ni changement n’ait eu lieu. Sinon, pour l’emplacement et le transport vers New-York, c’est parfait. Arrêt d’autobus directement devant l’hotel, en 30 minutes et moins vous êtes à Time Square en ayant stationner votre voiture gratuitement à l’hôtel. Personnel très courtois.
Hospedou-se por 1 diária em mai. de 2024
Resposta de La Quinta Inn & Suites em 21 de mai. de 2024
Merci d'avoir pris le temps de partager vos impressions sur votre récent séjour chez nous. Nous apprécions sincèrement vos commentaires et regrettons que certaines aspects de votre expérience n'aient pas répondu à vos attentes.Nous sommes conscients que notre hôtel nécessite des rénovations, notamment en ce qui concerne les salles de bain, le décor général, le mobilier, les fenêtres et le système de climatisation bruyant. Vos remarques sont très importantes pour nous et nous aident à identifier les domaines nécessitant des améliorations urgentes. Nous travaillons actuellement sur des plans de rénovation pour moderniser et améliorer nos installations.Nous sommes ravis d'apprendre que vous avez trouvé notre emplacement et les options de transport vers New York très pratiques. En effet, la proximité de l'arrêt de bus et la facilité de se rendre à Times Square en moins de 30 minutes sont des atouts majeurs de notre établissement. De plus, nous sommes heureux que vous ayez apprécié la courtoisie de notre personnel.Nous espérons que vous nous donnerez une autre chance à l'avenir pour vous offrir une expérience améliorée et plus confortable. Si vous avez des suggestions supplémentaires ou des préoccupations spécifiques que vous souhaitez aborder, n'hésitez pas à nous contacter directement.Merci encore pour vos précieux commentaires et pour avoir choisi de séjourner chez nous.

6/10 - Ok

Ashley

Viagem a dois
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
The parking absolutely sucks. Weird smell in Lobby
Hospedou-se por 1 diária em mai. de 2024
Resposta de Tamia Esperance em 20 de mai. de 2024
Thank you for sharing your feedback about your recent stay with us. We apologize for the inconvenience you experienced with our parking facilities and the unpleasant smell in the lobby.We understand that adequate parking is essential for our guests, and we regret that our current arrangements did not meet your expectations. We will review our parking facilities to identify areas for improvement and ensure a better experience for our guests.Regarding the smell in the lobby, this is not the standard we strive to maintain. We will investigate the cause of the odor and take appropriate measures to address it promptly.We appreciate your honesty and will use your feedback to make necessary improvements. If there is anything more we can do to address your concerns or if you have additional comments, please do not hesitate to contact us directly.Thank you for staying with us, and we hope to have the opportunity to provide you with a better experience in the future.

10/10 - Excelente

Alfonso, Charlotte

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Ok
Hospedou-se por 2 diárias em mai. de 2024
Resposta de La Quinta Inn & Suites em 21 de mai. de 2024
Thank you for taking the time to share your response with us.

4/10 - Insatisfatória

Elizabeth, Perris

Viagem com a família
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
Very very old facility, the ceiling in the bathroom was falling off. Very old and stained furniture.
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Robert em 17 de mai. de 2024
Thank you for your feedback. We sincerely apologize for the inconveniences you experienced during your stay. Your comments about the bathroom ceiling and the furniture are concerning, and we assure you that we take them seriously. We are currently in the process of updating our facilities to ensure a more comfortable and enjoyable experience for our guests. We appreciate your input and hope you will give us another chance to serve you better in the future.

10/10 - Excelente

Valdney Jovany da Silva

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Atendimento excepcional
Hospedou-se por 1 diária em mai. de 2024
Resposta de La Quinta Inn & Suites em 14 de mai. de 2024
Thank you so much for your kind words! Providing exceptional service is at the heart of everything we do, and we're thrilled to hear that you had a positive experience with us.If there's anything else we can do to make your stay even more enjoyable or if you have any special requests for your next visit, please don't hesitate to let us know. We're here to ensure that you have a memorable and comfortable experience every time you stay with us.We look forward to welcoming you back soon!

2/10 - Terrível

Melissa

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
Hospedou-se por 1 diária em mai. de 2024
Resposta de Robert em 13 de mai. de 2024
Thank you for taking the time to share your feedback about your recent stay at La Quinta. We're genuinely sorry to hear about the disappointment you experienced during your visit. Providing a pleasant and comfortable stay for our guests is our top priority, and we regret that we fell short of your expectations.

10/10 - Excelente

Mysta

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Loved that we could hop on the NJ transit bus and be in NYC in no time! Great complimentary breakfast.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Robert em 10 de mai. de 2024
That's fantastic to hear! Quick access to NYC via the NJ Transit bus is definitely a plus, and it sounds like you enjoyed our complimentary breakfast as well. We strive to make our guests' experiences convenient and enjoyable, so it's wonderful to know that we succeeded in meeting your expectations. We hope to welcome you back again soon for another seamless and pleasant stay!

4/10 - Insatisfatória

Devin

Viagem de negócios
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
Hotel is very dated. Needs immediate upgrades and attention in all areas of operation. Would not recommend.
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Robert em 10 de mai. de 2024
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience at our hotel fell short of your expectations. Your comments are invaluable to us as we strive to continuously improve our services and facilities.We understand your concerns regarding the dated appearance of our hotel, and we want to assure you that we take this feedback seriously. We are currently in the process of evaluating potential upgrades and improvements to enhance the overall guest experience.We sincerely apologize for any inconvenience this may have caused during your stay.

10/10 - Excelente

Paulina

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Súper tranquilo
Hospedou-se por 1 diária em mai. de 2024
Resposta de La Quinta Inn & Suites em 9 de mai. de 2024
¡Qué bueno escucharlo! La tranquilidad es algo que valoramos mucho en nuestro hotel. Esperamos que hayas disfrutado de una estancia relajante y sin preocupaciones. Si hay algo más en lo que podamos ayudarte o si tienes algún pedido especial para tu próxima visita, no dudes en hacérnoslo saber. Estamos aquí para asegurarnos de que tengas una experiencia increíble cada vez que nos visites.¡Esperamos verte pronto de nuevo!Saludos cordiales,

10/10 - Excelente

hillary

Viagem a dois, Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza
this hotel was amazing! very clean! nice staff! the gentlemen was so nice and helpful!!! we will def be back to visit
Hospedou-se por 2 diárias em mai. de 2024
Resposta de La Quinta Inn & Suites em 9 de mai. de 2024
Thank you so much for your kind words and positive feedback! We're thrilled to hear that you had an amazing experience during your stay with us.Providing a clean and welcoming environment for our guests is our top priority, and we're delighted that you found our hotel to be very clean. It's also wonderful to hear that our staff, especially the gentleman you mentioned, provided excellent service and made your stay memorable.We truly appreciate your patronage and look forward to welcoming you back for another visit in the future. If there's anything specific you'd like us to arrange for your next stay or if you have any special requests, please don't hesitate to let us know. We're here to ensure your next visit is just as enjoyable as the last.

10/10 - Excelente

Lei, Barrington

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Transportation to NY center by bus.
Hospedou-se por 1 diária em mai. de 2024
Resposta de La Quinta Inn & Suites em 9 de mai. de 2024
Thank you for choosing to stay with us and for your feedback. We're glad to hear that you found our location convenient for accessing New York City.To provide transportation to the NYC center, we offer a convenient bus service just outside our property. The bus provides direct access to various locations in Manhattan, making it easy for our guests to explore the city's attractions and landmarks.We understand the importance of efficient transportation options for our guests, and we're pleased to offer this service to enhance your stay with us.If you have any further questions or if there's anything else we can assist you with, please don't hesitate to let us know. We're here to ensure your stay is as comfortable and enjoyable as possible.

8/10 - Boa

jimmy

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Proche de plusieurs choses importantes
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Robert em 6 de mai. de 2024
We're delighted that you found our location convenient and that you were able to explore our local attractions easily. It's always our goal to ensure that our guests have everything they need for a comfortable and enjoyable stay.

4/10 - Insatisfatória

Julie

Viagem com a família
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
Our room was gross! Couch had stains all over it. Shower felt like you were going to fall through. Water didn’t drain. Windows were very dirty. Gym was closed. I loved the bus was right outside the property to go to NYC. It was affordable but we still paid enough that I would have expected it to be clean. I suspect this place was very nice years ago. It looks like a place that has had no money put into it in years. The lobby looks clean and inviting. When you get to your room a whole other story.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Robert em 2 de mai. de 2024
I'm sorry to hear about your disappointing experience. It sounds like the condition of your room fell far below the standards we strive to maintain. We appreciate your feedback and take it seriously as we continuously work to improve our facilities. It's great to know you found the location convenient for your travels to NYC, and we're glad you found the lobby inviting. Please know that your concerns have been noted, and we will address them promptly to ensure a better experience for our future guests. Thank you for bringing these issues to our attention. We hope to have the opportunity to regain your trust and welcome you back for a more enjoyable stay in the future.

4/10 - Insatisfatória

Dina

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
no pillows for pull out bed shower and bathroom very old hardly any bathroom products, when we checked in they told me breakfast was until 11 am and it was 10 and they refused to make my kids waffles at 9:57 am
Hospedou-se por 1 diária em abr. de 2024
Resposta de Robert em 30 de abr. de 2024
We sincerely apologize for the shortcomings you experienced during your recent stay with us. Your feedback is invaluable to us as we strive to improve our services and provide the best possible experience for our guests.Regarding the lack of pillows for the pull-out bed and the condition of the shower and bathroom, we understand how important these amenities are for your comfort, and we are truly sorry for any inconvenience caused. We will address these issues with our housekeeping and maintenance teams immediately to ensure that they are properly stocked and maintained for future guests.Furthermore, we apologize for any miscommunication regarding breakfast hours. It is never our intention to provide inaccurate information to our guests, and we regret any inconvenience this may have caused. We will review our procedures and ensure that our staff is properly informed about the breakfast hours to avoid similar situations in the future.Regarding the refusal to make waffles for your kids, we apologize for the inconvenience and disappointment. Our goal is to accommodate our guests' requests to the best of our ability, and we regret any frustration this may have caused. We will address this issue with our breakfast staff to ensure that all guests are treated with the utmost respect and courtesy.Once again, we apologize for falling short of your expectations during your stay. We hope that you will consider giving us another opportunity to provide you with the exceptional experience that you deserve. If you would like to discuss your experience further or have any additional feedback, please do not hesitate to contact us directly.

6/10 - Ok

Rahul

Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza
This property is really old. Parking space on premise is very limited, they do offer to park in the adjacent building. Rooms are very old and particularly bed is positioned very odd in the corner of the room instead of usually in the center of the wall. Bathrooms are old and room are serviced only every 3rd day. You have to pick supplies from the reception every time.
Hospedou-se por 5 diárias em abr. de 2024
Resposta de Robert em 30 de abr. de 2024
It sounds like there are some aspects of your experience that didn't meet your expectations. The limited parking space and the aging condition of the property are certainly important factors for guests to consider. Additionally, the irregular room servicing schedule and the inconvenience of having to pick up supplies from the reception may have detracted from your overall comfort and convenience during your stay. Your feedback provides valuable insights for both the management of the property and potential future guests. If you haven't already, sharing your concerns directly with the management could help them address these issues and improve the experience for future guests.

10/10 - Excelente

Keren

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de Robert em 30 de abr. de 2024
We hope this message finds you well.We wanted to take a moment to express our sincerest gratitude for choosing to stay with us and for awarding us a perfect 5 out of 5 rating. Your feedback means the world to us, and we are thrilled to hear that you had such a wonderful experience during your time here.At La Quinta, our goal is to provide exceptional service and ensure that every guest feels welcomed and comfortable throughout their stay. Your positive rating reaffirms that we are on the right track, and it motivates us to continue striving for excellence.We truly appreciate your kind words and your recognition of our efforts. It was our pleasure to have you as our guest, and we would be honored to welcome you back anytime. If there is anything else we can do to enhance your future visits, please do not hesitate to let us know.Once again, thank you for choosing [Hotel Name]. We look forward to the opportunity to serve you again in the future.Warm regards,Robert

4/10 - Insatisfatória

Chiara

Viagem com a família
Pontos negativos: Comodidades e condições e instalações da propriedade
It’s somewhat clean, but extremely old property. Not worth $180 per night. I’d understand if it was $80 a night. The locks on the door are very old, the bathroom and the blower in the bathroom are also in the same state. The hotel smells, not exactly sure what it is, but perhaps is just because it’s old and not well ventilated. The staff isn’t rude, they’re not friendly either. Nonchalant would be a better word. But the breakfast is nice
Hospedou-se por 2 diárias em abr. de 2024
Resposta de La Quinta Inn & Suites em 29 de abr. de 2024
Thank you for taking the time to share your response with us, I am saddened to hear you did not find your stay with us pleasant, We would like to apologize for any inconvenience you may have experienced, We hope to welcome you back with a better and brighter stay in the near future.

6/10 - Ok

Jamila

Viagem com família e crianças pequenas
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The tub was gross and the room had a funny smell. There was no one at the desk when I wanted to check e
Hospedou-se por 1 diária em abr. de 2024
Resposta de La Quinta Inn & Suites em 29 de abr. de 2024
Thank you for taking the time to share your response with us, I am saddened to hear you did not find your stay with us pleasant, We would like to apologize for any inconvenience you may have experienced, We hope to welcome you back with a better and brighter stay in the near future.

8/10 - Boa

Jackeline

Hospedou-se por 1 diária em abr. de 2024
Resposta de La Quinta Inn & Suites em 29 de abr. de 2024
Thank you for taking the time to share your feedback with us.

8/10 - Boa

gabe, tampa

Hospedou-se por 3 diárias em abr. de 2024
Resposta de La Quinta Inn & Suites em 20 de mai. de 2024
Thank you for taking the time to share your experience with us.

6/10 - Ok

Jill

Viagem com a família
Pontos positivos: Serviço e funcionários e comodidades
Pontos negativos: Condições e instalações da propriedade
Overall, average/below average. Some items were broken (not up to par in our room). Bathtub rusty. Disappointed as the pictures did not show this and seemed to be misleading. Though, front desk was very kind and helpful! Morning breakfast buffet was good, too. A lot of options. Staff, friendly!
Hospedou-se por 1 diária em abr. de 2024
Resposta de La Quinta Inn & Suites em 29 de abr. de 2024
Thank you for taking the time to share your response with us, I am saddened to hear you did not find your stay with us pleasant, We would like to apologize for any inconvenience you may have experienced, We hope to welcome you back with a better and brighter stay in the near future.

2/10 - Terrível

Serena

Viagem com família e crianças pequenas
Pontos positivos: Comodidades
Pontos negativos: Limpeza e condições e instalações da propriedade
The property building is old and can use renovations. The key cards wouldn’t work, there were no house phone in the room, the remotes for the televisions didn’t work, there was spots in the ceilings of water damaged, the toilet clogged and needed to be plugged, the ice machine didn’t work on the floor so you had to go to the front desk and the bathrooms weren’t clean and the tub needs to be replaced. Will not stay here ever again and won’t recommend!
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Robert em 26 de abr. de 2024
It sounds like you had quite a frustrating experience during your stay, and I'm truly sorry to hear about the multiple issues you encountered. As a guest, you rightly expect a certain level of comfort and functionality, which unfortunately was not met during your time with us. Please accept our sincere apologies for the inconveniences caused by the outdated facilities, malfunctioning amenities, and cleanliness issues you mentioned. Rest assured, we take all feedback seriously and will address each of these concerns with our team to prevent similar issues from occurring in the future. Your feedback helps us improve, and we hope you'll consider giving us another chance to provide you with the excellent stay you deserve.

10/10 - Excelente

Amber

Pontos positivos: Limpeza
Hospedou-se por 1 diária em abr. de 2024
Resposta de La Quinta Inn & Suites em 29 de abr. de 2024
Thank you for taking the time to share your feedback with us.

4/10 - Insatisfatória

ivy

Viagem com família e crianças pequenas
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
The staff’s were great, actually amazing. I am giving this a one star only due to the staffs working there. The hotel however is in horrible condition, the rooms smelled horrible and moldy, tubs and showers all leak from above. I felt dirty sleeping there all night. My daughter did at least spent 2 hours at the pool at Might. Which weirdly open from 7-10. Would not recommend, staff deserves better.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Robert em 26 de abr. de 2024
I'm truly sorry to hear about your disappointing experience during your stay. While I'm glad to hear that you found the staff to be amazing, it's disheartening to learn about the condition of the hotel and the discomfort you experienced in your room. Your feedback regarding the unpleasant odor, moldy smell, and leaking tubs and showers is deeply concerning, and I want to assure you that we take these issues very seriously. Our guests' comfort and satisfaction are our top priorities, and it's clear that we fell short in meeting your expectations.Please accept our sincere apologies for the inconvenience and discomfort you encountered. Rest assured, we will address these issues promptly with our maintenance team to ensure that they are resolved and prevent similar problems from occurring in the future. Your feedback is invaluable to us as it helps us identify areas for improvement. We appreciate your honesty and regret that we failed to provide you with the quality stay you deserved. If you're willing to give us another chance, we'd love the opportunity to make it right for you.

8/10 - Boa

Luis

Super close to the city. The 320 bus was awesome and quick to Times Square with great shopping super close by.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Robert em 26 de abr. de 2024
Thank you for sharing your positive experience! We're delighted to hear that our hotel's convenient location near the city center and easy access to public transportation, like the 320 bus, made your stay enjoyable. It's fantastic to know that you found it quick and convenient to reach Times Square, with fantastic shopping opportunities nearby. We strive to provide our guests with a comfortable and convenient stay, and it's rewarding to hear that we met your expectations. We appreciate your kind words and hope to welcome you back for another great stay in the future!

4/10 - Insatisfatória

AURORA

Pontos negativos: Limpeza e condições e instalações da propriedade
Its was dirty and had a strong smell and couldnt See thr bottom
Hospedou-se por 1 diária em abr. de 2024
Resposta de La Quinta Inn & Suites em 29 de abr. de 2024
Thank you for taking the time to share your response with us, I am saddened to hear you did not find your stay with us pleasant, We would like to apologize for any inconvenience you may have experienced, We hope to welcome you back with a better and brighter stay in the near future.

8/10 - Boa

Jahna

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
👍
Hospedou-se por 1 diária em abr. de 2024
Resposta de La Quinta Inn & Suites em 29 de abr. de 2024
Thank you for taking the time to share your feedback with us.

2/10 - Terrível

Crystal

Very dirty
Hospedou-se por 1 diária em abr. de 2024
Resposta de Robert em 30 de abr. de 2024
We're genuinely sorry to hear that your experience didn't meet your expectations regarding cleanliness. Providing a clean and comfortable environment for our guests is of utmost importance to us, and we take feedback like yours very seriously. Please know that we will investigate this matter thoroughly and take any necessary actions to address and rectify the issue immediately.Your feedback is invaluable to us as we continuously strive to improve our services and facilities.We sincerely apologize for any inconvenience this may have caused you during your stay, and we hope to have the opportunity to regain your trust and welcome you back for a much-improved experience in the future. If you have any further concerns or feedback, please don't hesitate to reach out to us directly.

10/10 - Excelente

Ely

Pontos negativos: Limpeza
Hospedou-se por 2 diárias em abr. de 2024
Resposta de La Quinta Inn & Suites em 29 de abr. de 2024
Thank you for taking the time to share your feedback with us.

8/10 - Boa

Julie D

Viagem com a família
Pontos positivos: Limpeza e serviço e funcionários
The bus to go to NYC is directly across the street.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de La Quinta Inn & Suites em 29 de abr. de 2024
Thank you for taking the time to share your feedback with us.

8/10 - Boa

Rubén Darío

Pontos positivos: Limpeza e condições e instalações da propriedade
Good
Hospedou-se por 1 diária em abr. de 2024
Resposta de La Quinta Inn & Suites em 29 de abr. de 2024
Thank you for taking the time to share your experience with us, I am happy to hear you enjoyed your stay with us; We hope to welcome you back in the near future.

8/10 - Boa

Tsutomu

Hospedou-se por 4 diárias em abr. de 2024
Resposta de Robert em 13 de mai. de 2024
Thank you so much for taking the time to share your positive experience at La Quinta. We're thrilled to hear that you enjoyed your stay with us and that we were able to meet your expectations.

2/10 - Terrível

patty

Viagem com a família
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
It was a dirty crumbling mess. Chunks of concrete fallen off the front, moldy bath/shower, laughable ‘business center’- a tiny table with an old computer and printer. The door next to our room was cracked in half, as if someone tried to break in. We wanted to go to the pool but it was rented out to a kids’ swim class and closed to guests.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Robert em 24 de abr. de 2024
Dear Patty,Thank you for taking the time to share your feedback with us. We deeply apologize for the experience you had during your stay. Your comments are very concerning to us as we strive to provide a clean, comfortable, and safe environment for all our guests.We are addressing the issues you mentioned with our maintenance and housekeeping teams to ensure immediate action is taken to rectify these issues. Your feedback regarding the business center, door, and pool situation is invaluable, and we will use it to make necessary improvements.Please know that this is not the standard of service we aim to provide, and we appreciate your patience as we work to make things right. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.Warm regards,Robert

10/10 - Excelente

Pablo

Hospedou-se por 1 diária em abr. de 2024
Resposta de Robert em 10 de mai. de 2024
Thank you for your kind review! Hope to see you again soon.

6/10 - Ok

Sean, Pittsburgh

Hospedou-se por 2 diárias em abr. de 2024
Resposta de Robert em 10 de mai. de 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Secaucus Meadowlands. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 - Boa

Baozhu

Pontos negativos: Limpeza e condições e instalações da propriedade
towels bedsheet were dirty
Hospedou-se por 1 diária em abr. de 2024
Resposta de La Quinta Inn & Suites em 29 de abr. de 2024
Thank you for taking the time to share your response with us, I am saddened to hear you did not find your stay with us pleasant, We would like to apologize for any inconvenience you may have experienced, We hope to welcome you back with a better and brighter stay in the near future.

4/10 - Insatisfatória

Mercadez

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de La Quinta Inn & Suites em 29 de abr. de 2024
Thank you for taking the time to share your response with us.

10/10 - Excelente

Tatiana

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de La Quinta Inn & Suites em 19 de abr. de 2024
Thank you for taking the time to share your feedback with us.

8/10 - Boa

Monica, Stamford

Hospedou-se por 2 diárias em abr. de 2024
Resposta de Robert em 8 de mai. de 2024
It's fantastic to hear that you had a wonderful experience during your stay with us! We strive to provide top-notch service and amenities, and we're thrilled that you enjoyed your time at our hotel. Your positive rating means a lot to us, and it serves as motivation for our team to continue delivering exceptional hospitality.We're delighted that you found our accommodations comfortable and that our staff met your expectations. It's always our goal to create a welcoming and enjoyable environment for our guests, and we're glad we succeeded in doing so for you.Thank you for taking the time to share your positive feedback.

6/10 - Ok

Mardeliz

Viagem com família e crianças pequenas
Pontos positivos: Serviço e funcionários
I liked that is specious but I didn't like that the bathroom wasn't clean enough and the white towels looked gray you can tell that they are very old and there are no towels at the pool.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de La Quinta Inn & Suites em 17 de abr. de 2024
Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did not meet your expectations. We hope you will consider staying with us again in the near future.