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Avaliações de Icaco Island Village - Adults Only

3 out of 5
Icaco Island Village - Adults Only
Av. Juárez 19 Aeropuerto, Isla Mujeres, QROO

Avaliações

9,2

Maravilhosa

Nota 10 - Excelente. 46 de 57 avaliações" "
Nota 8 - Boa. 6 de 57 avaliações" "
Nota 6 - Ok. 1 de 57 avaliações" "
Nota 4 - Insatisfatória. 0 de 57 avaliações" "
Nota 2 - Terrível. 4 de 57 avaliações" "

9,6/10

Limpeza

9,8/10

Serviço e funcionários

8,8/10

Comodidades

9,4/10

Condições e instalações da propriedade

10/10

Cuidado com o meio ambiente

Avaliações

8/10 - Boa

Robert

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Muy romantico y acogedor
Hospedou-se por 1 diária em abr. de 2024

10/10 - Excelente

Angela

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 3 diárias em abr. de 2024

10/10 - Excelente

Arthur

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Very nice place. Everything has this nice island vibe. Got served fresh fruit, juice and yogurts every morning. There is parking for your golf cart or scooter. The main city area is a 15 minute walk. I have done this a few times to get my steps in. However I usually just use our rented scooter.
Hospedou-se por 5 diárias em fev. de 2024
Resposta de ICACO's Staff em 5 de mar. de 2024
Thank you for your visit! We wish you come back soon!

10/10 - Excelente

Jodi

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Staff was wonderful and helpful.
Hospedou-se por 6 diárias em jan. de 2024
Resposta de ICACO's Staff em 5 de mar. de 2024
Thank you so much, serving you is our biggest pleasure!

10/10 - Excelente

Shannon

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Overall great property. Some road noise and the hammock beating on the patio due to heavy winds. Breakfast was great and nice to have room service daily.
Hospedou-se por 4 diárias em dez. de 2023
Resposta de Adhara Garcia em 18 de dez. de 2023
Thank you for your visit.

10/10 - Excelente

Shannon

Pontos positivos: Limpeza e conforto do quarto
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Adhara Garcia em 18 de dez. de 2023
Thank you for your visit and nice review.

10/10 - Excelente

Shannon

Pontos positivos: Limpeza e conforto do quarto
Shannon
I’ve stayed many places on the island over the years and this is by far my favorite! Great location beautiful rooms and wonderful staff!
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Adhara Garcia em 18 de dez. de 2023
Thank you so much for your super nice words, you are an amazing guest! please come back soon.

10/10 - Excelente

Julia

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Top!
Hospedou-se por 3 diárias em nov.. de 2023
Resposta de Adhara Garcia em 27 de nov. de 2023
Hola, Julia.Muchas gracias por tu visita, estamos felices de saber que hemos cumplido con sus expectativas. Deseamos un feliz regreso a casa. Ojalá vuelvan pronto!

10/10 - Excelente

Tomislav

Hospedou-se por 3 diárias em out. de 2023
Resposta de Adhara Garcia em 3 de nov. de 2023
Thank you very much, Tomislav.We hope to receive you again soon

10/10 - Excelente

DENNIS

Pontos positivos: Limpeza e conforto do quarto
Hospedou-se por 4 diárias em out. de 2023
Resposta de Adhara Garcia em 3 de nov. de 2023
Thank you so much Dennis! We have loved your visit.

10/10 - Excelente

Giusi

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Our stay in Icaco was very great. The receptionist was so kind and gave us so much recommendations. The accommodation was very cute and we felt well from the beginning. Also the terrace with the pool which is for all guest, was our highlight. We enjoyed there sunsets and relaxed. At the evening it gets a little loud cause of the traffic on the street but after 10pm it calms and you can enjoy a peaceful night.
Resposta de Adhara Garcia em 3 de nov. de 2023
We have loved your visit! Thank you very much! 3

10/10 - Excelente

Jeanette, Tamarac

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
It was a romantic place. We had a great view of the ocean! But the best spot was the rooftop! We were there on our last day and spent the entire day there! The pool with its view is stunning!!! The beds were relaxing! The outdoor shower, cool enough to ward off the hot Mexican sun! It is a beautiful location with a friendly staff and great breakfast!!
Hospedou-se por 7 diárias em out. de 2023
Resposta de Adhra Garcia em 3 de nov. de 2023
Our pleasure is to be able to bring you the best experience possible. Thank you for your visit.

10/10 - Excelente

Sammy J

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Property its a unique peaceful and indulging place that relax you and disconnect your mind and body with the everyday stress and fast living
Hospedou-se por 2 diárias em set. de 2023
Resposta de Adhara Garcia em 3 de nov. de 2023
Thank you for you nice review. It was our pleasure to receive you.

10/10 - Excelente

Jennifer

Viagem em grupo
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
This was an amazing property. The staff were very friendly and helpful. The property is even more beautiful in person.
Hospedou-se por 4 diárias em ago. de 2023
Resposta de Adhara Garcia em 1 de set. de 2023
Thank you so much! we will be more than happy to receive you again!

10/10 - Excelente

Myrna

Pontos positivos: Limpeza e condições e instalações da propriedade
Beautiful property with beautiful details!! Edwin was an excellent host!! I had all the comfort need ed.
Hospedou-se por 2 diárias em ago. de 2023
Resposta de Adhara Garcia em 1 de set. de 2023
Thank you for your nice comments!! we are commited to bring you the best service and experience as possible.

8/10 - Boa

Gino, Woodbridge

Viagem com a família
Location a bit too far from downtown core and North beach and located too close to busy noisy road. Room have a nice touch of natural stone, beds not too comfortable and the 2 double beds are too small for sharing bed with anybody but children Great continental breakfast served by nice cheery ladies who will always accommodate reasonable requests.
Hospedou-se por 7 diárias em jul. de 2023
Resposta de Adhara Garcia em 31 de jul. de 2023
Thank you very much for you visit, has been a great pleasure serving you.

10/10 - Excelente

Ellen Christine

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
The evening time was great on the patio and the beach across the way. Loved the fresh fruit.
Hospedou-se por 3 diárias em jul. de 2023
Resposta de Adhara Garcia em 31 de jul. de 2023
Thank you very much Ellen, come back soon!

10/10 - Excelente

Mario

Hospedou-se por 1 diária em jun. de 2023
Resposta de Adhra Garcia em 4 de jul. de 2023
Muchas gracias por tu visita, nos sentimos felices y agradecidos por la puntiación que nos has regalado. Deseamos que tu estadía haya llenado tus expectativas. Saludos

10/10 - Excelente

Laurie

Hospedou-se por 4 diárias em mai. de 2023
Resposta de Adhara Garcia em 19 de jun. de 2023
Muchas gracias 3

10/10 - Excelente

Princess

Hospedou-se por 1 diária em mai. de 2023
Resposta de Adhara Garcia em 19 de jun. de 2023
Muchas gracias por su visita. 3

10/10 - Excelente

Aurelio

Viagem em grupo
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
The staff was amazing! Cool little property with easy access to everything.
Hospedou-se por 4 diárias em mai. de 2023
Resposta de Adhara Garcia em 19 de jun. de 2023
Thank you very much for your visit, your nice comments and kindness. You are so welcome, please come back soon

10/10 - Excelente

Marie

Viagem em grupo
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Amazing staff , beautiful buildings, great breakfast. Maybe a bit noisy being on a busy road but centrally located in the island so easy to go north or south
Hospedou-se por 3 diárias em nov.. de 2022
Resposta de Adhara García em 25 de nov. de 2022
Hi, MarieThank you so much for your nice visit

10/10 - Excelente

Jonathan Lance, Hudson

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
This place is amazing, the staff is so kind and the grounds are a dream place to relax and take in Isla like it's your personal home! We will be back in October!
Hospedou-se por 3 diárias em mai. de 2022
Resposta de Adhara Garcia em 13 de mai. de 2022
We can't wait to receive you again! Thank you so much for your visit and nice comments. See you soon!

2/10 - Terrível

Preston

Hospedou-se por 3 diárias em fev. de 2022
Resposta de Icaco Island Team. em 9 de fev. de 2022
Hola, Preston We really loved your visit, everything was looking perfect with your stay. We are very sorry to learn that you leave with that impression from us. Can we know what can we improve??

2/10 - Terrível

Lisa

Pontos negativos: Limpeza
Hospedou-se por 2 diárias em nov.. de 2021
Resposta de Icaco Island Team. em 7 de dez. de 2021
Hello, Lisa. We are very sorry to learn how bad you rate us. Since you said there was nothing wrong with the hotel, it was just it wasn't what you have expected. And for the hole in the trunk, I personally checked it out and I couldn't find any cigarette butt. We really would have liked you would give us the chance to make you feel comfortable and welcome. Any way, we appreciate your visit and your comment. We are paying more attention in the small details. Best regards!

10/10 - Excelente

Monica Dawn

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Everything was amazing! The staff were very helpful and friendly. The room, view and veranda were beautiful. I highly recommend this boutique hotel!
Hospedou-se por 3 diárias em out. de 2021
Resposta de Icaco Island Team. em 26 de out. de 2021
Hello, Monica It was such a pleasure to receive you at home. Thank you very much for your kind comments, we are glad you have enjoyed your stay with us.

8/10 - Boa

Nattima

Viagem a dois
Nice room, Service was great. Housekeeper was very sweet.
Hospedou-se por 2 diárias em set. de 2021
Resposta de Icaco Island Team. em 26 de out. de 2021
Hello, Nattima Thank you very much for your kind comments, please let us know how can we improve our service to be perfect. It was a pleasure to receive you at Icaco Island Village.

10/10 - Excelente

Viajante verificado

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
This place is amazing if your looking for a quiet romantic spot away from Cancun. The staff is incredibly nice, always available through WhatsApp. Quick and friendly service. The ocean views are beautiful and the sunset is a bonus. The roof top pool is also a great amenity. The fresh squeezed juice and fruit for breakfast gives a refreshing start to the day. The only improvement could be the shower head which is a conch shell which has low pressure but other than that I would definitely come back!
Hospedou-se por 4 diárias em jul. de 2021

6/10 - Ok

Viajante verificado

Viagem a dois
Pontos positivos: Limpeza
Hôtel boutique sympa. Les chambres sont correctes mais un peu envahies de bestioles, par contre pour le lit double attendez vous à un petit lit... dommage... sinon le cadre est joli (malgré la route très passante en face), rooftop magnifique. Rapport qualité/prix élevé
Hospedou-se por 2 diárias em mai. de 2021

10/10 - Excelente

Viajante verificado

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
We’re can’t wait to go back!!!! It was our first time going to Mexico and we’re so glad we choose Icaco. Giovanni was a great host and we had the best and sweetest cleaning lady who also cooked breakfast! Great atmosphere, so much privacy. We got the Villa, it was always clean, really laid back atmosphere. The pool was so nice and even though it’s not right next to the beach it’s only a 5 min drive or 15 minute walk. Trust me, the island is so small it won’t feel like a difference. Plus the views are amazing. Definitely coming back. Also provided a doctor to come to the hotel and do at-home covid test to ease the whole experience when coming back to US. Which was helpful. internet not so great in the room we were staying but it felt great to be disconnected for a few days.
Hospedou-se por 5 diárias em mai. de 2021
Resposta de Icaco Island Team. em 21 de mai. de 2021
Thank you again for stay with us! It was a pleasure help you to enjoy your stay. Thank you again. Lupita, José, and Giovanni

8/10 - Boa

Ricardo

Pontos positivos: Limpeza e conforto do quarto
Isla Mujeres visita during Covid
We heard from some friends if we ever visited Cancun that we needed to visit Isla Mujeres. We chose this property because of its boutique style. Once we arrived we received a warm welcome albeit we found out that during Covid all the beaches were closed. We made the best of it and rented golf carts to explore the island. It turned out to be a great experience. We were the only ones checked into the hotel so we had it all to ourselves. They have a roof deck with a BBQ and a vista overlooking the ocean. Makes for some romantic dinners. I would recommend if you are in Cancun it’s a must to go visit Isla Mujeres and this hotel won’t disappoint.
Hospedou-se por 2 diárias em jun. de 2020

10/10 - Excelente

Lorena

Pontos positivos: Limpeza e conforto do quarto
Perfecto
Me gusto mucho el lugar, la atención súper bien, todos muy amables, seguro regresaré !!!!
Hospedou-se por 1 diária em set. de 2020

2/10 - Terrível

Viajante verificado

Viagem com a família
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
I hope i didnt get charged no one was there! Terrible to go to a hotel and have NO ONE THERE TO LET US IN!!
Hospedou-se por 1 diária em ago. de 2020

2/10 - Terrível

Sherri, Los Angeles

Viagem com a família
No one was there! When i arrived no one was there to let us in!
Hospedou-se por 1 diária em ago. de 2020

10/10 - Excelente

Erick

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hermosas instalaciones, desayuno delicioso, habitaciones cómodas.
Hospedou-se por 1 diária em mar. de 2020
Resposta de MM em 18 de mar. de 2020
Thank you, It was a pleasure hosting you!

10/10 - Excelente

ChrisKrueger, toronto

Viagem a dois
Pontos positivos: Limpeza e comodidades
Where to start. I'm a connoisseur traveller from Toronto. This boutique hotel is fantastic and I would rate it as one of the best I ever stayed at. don't put off by the apparent location of the hotel next to an airport - it's abandoned. The rough and wild sea is across the street and you can hear the waves. There are many details in the hotel de exceptionally down to the soaps and shampoos and the conch shell shower head. The hotel staff Michael and Giovanni were exceptional and made us feel at home. I consider them friends after just three nights. I don't think you will be disappointed with isla mujeres or this hotel. Very romantic. The only negative I'm compelled to say is that there is a bit of noise from road traffic. I elected to keep the windows open at night to enjoy the heat and hear the surf and not use the air conditioning which probably would have been quieter
Hospedou-se por 1 diária em mar. de 2020
Resposta de MM em 18 de mar. de 2020
Thank you for your feedback, It was our pleasure to get to know you!

10/10 - Excelente

Breeann

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 5 diárias em fev. de 2020
Resposta de MM em 12 de fev. de 2020
Thank you so much for choosing to stay with us, It was a pleasure hosting you!

10/10 - Excelente

Viajante verificado

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The only complaint is that.it was across the street from the ocean. Still a great view since there is no obstruction but photos are a little misleading. The map location on Google is accurate.
Hospedou-se por 1 diária em jan. de 2020
Resposta de MM em 30 de jan. de 2020
Thanks for taking the time to leave us a review, It was our pleasure to host you.

10/10 - Excelente

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em dez. de 2019
Resposta de M. M em 18 de dez. de 2019
Thank you for taking the time to leave us a review, It was a pleasure to host you

8/10 - Boa

Leigh

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
What a majestic stay! A little quiet from the north end of the island was welcome. Wonderful stay. Perfectly situated. Very picturesque and incredible hosts!
Hospedou-se por 7 diárias em nov.. de 2019
Resposta de MM em 18 de dez. de 2019
Beautiful photos! Thank you for leaving us your comments

10/10 - Excelente

Ota

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em out. de 2019
Resposta de MM em 18 de dez. de 2019
It was our pleasure to host you!

10/10 - Excelente

Norman

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Exclusive Luxury
Great stay.....friendly staff.
Hospedou-se por 4 diárias em jul. de 2019
Resposta de Matthew M em 15 de ago. de 2019
Thank you for your feedback, it was a pleasure hosting you!

10/10 - Excelente

Tony&Kat

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We had a lovely stay here. Matthew and Mattia were away but never fear, sweet Giovanni serves as front desk, concierge, and ranconcteur. The hotel is visually beautiful and well cared for. (As often happens with a focus on the visual, some elements are less functional than envisioned, e.g., the use iof drilled conch shells for shower heads.) The breakfasts are terrific: fresh fruit, avocado toast and yogurt. And the roof deck is a hoot. Not enough shade for the daytime, but perfection for evenings, late night and early mornings. We would absolutely recommend staying here. It's a lovely high end oasis that stands out on the island.
Hospedou-se por 4 diárias em jun. de 2019
Resposta de Matthew M em 25 de jun. de 2019
We are so happy that you enjoyed your stay with us, we hope to see you again soon!

10/10 - Excelente

Yamit

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
מלון בוטיק מהמם
מלון קטן בוטיק חדר מהמם חייב לקחת בקומה השניה ולא בראשונה המלון נמצא על הכביש קצת רועש ממכוניות ארוחת בוקר פשוטה מוגשת לחדר המרפסת למעלה מהממת עם ג׳קוזי אנשים ממש נחמדים סך הכל היינו לילה אחד ואהבנו
Hospedou-se por 1 diária em mai. de 2019
Resposta de Matthew M em 27 de mai. de 2019
Thank you for your kind feedback, It was a pleasure to host you

10/10 - Excelente

James

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Take us back!
Stayed for 4 nights for our honeymoon and it was just fantastic. Giovanni met us when we checked in - Allowed us a slightly earlier check in and was full of helpful tips and tricks for the island. The rooms are wonderful, clean and the bed was huge and super super comfy! The day after we met Matthew, the owner, who went above and beyond with advice and even dropped us into town a couple of times. The rooftop is an awesome spot to have an afternoon siesta or knock back a couple of beers in the arvo watching the sun go down. The breakfast each morning was a cherry on the top of a brilliant stay. Only regret is that we couldn’t stay for longer!
Hospedou-se por 4 diárias em mar. de 2019
Resposta de Icaco Island Team em 3 de abr. de 2019
Thank you so much for choosing Icaco Island Hotel, and for all the great coments. We always are open to improve a better service. So glad to know we were part of your vacations!! Hope to see you again!!

8/10 - Boa

Viajante verificado

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Property was beautifully kept. Staff is friendly and very helpful. Great space for retreat and relaxation (R&R). To make your stay well rounded, make sure you rent a golf car, vespa or have the telephone number of a taxi company handy as you will need it for all your day trip.
Hospedou-se por 3 diárias em fev. de 2019
Resposta de Matthew M em 27 de fev. de 2019
Thank you for your valuable feedback

10/10 - Excelente

Jarmo

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em fev. de 2019
Resposta de Matthew M em 27 de fev. de 2019
It was a pleasure to host you and you partner

10/10 - Excelente

Kim P

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Beautiful Icaco Island Village
Roof-top pool, barbque, lounge area, lighting, and on and on, was spectacular!!!!! Giovanni and Matthew were attentive hosts to all our needs. Wish it wasn't so expensive. We are looking into why we were charged an extra $105 when we arrived We were told by Giovanni upon our arrival, that we were only charged 50% of the cost of our 2 reserved units. I checked my bank statement and we were charged the full amount of both rooms, over $675. Even the statement that we owed a balance of 50% of the cost of each room is incorrect. Hmmm?
Hospedou-se por 1 diária em fev. de 2019
Resposta de Matthew M em 27 de fev. de 2019
Thank you for your feedback Kim. To clarify your doubts in regards to the charges that were made, you were charged 50% of the total amount of both bookings. We have registered 4 guests for your booking in the double suite (double occupancy) Each guest over 2 is charged $35usd/PP/PN. This is likely the additional fee that you are speaking about. You were also sent an invoice with the outline of the charges. Should you have any further doubts Please feel free to contact us at the hotel. Thank you again for choosing to stay with us

10/10 - Excelente

yael

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The view and the style of the room. Also the pool area was very nice and comfy. We found everything very clean. The hotel is quite
Hospedou-se por 1 diária em fev. de 2019
Resposta de Matthew M em 7 de fev. de 2019
Thank you for your kind words! we hope to see you again soon.

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent service, great availability of the staff, and breath-taking view!
Hospedou-se por 3 diárias em dez. de 2018
Resposta de Matthew em 26 de dez. de 2018
Thank you for your kind words, we hope to see you again soon!