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Avaliações de OUTRIGGER Reef Waikiki Beach Resort

4 out of 5
OUTRIGGER Reef Waikiki Beach Resort
2169 Kalia Rd, Honolulu, HI

Avaliações

9,0

Maravilhosa

Nota 10 - Excelente. 1510 de 2267 avaliações" "
Nota 8 - Boa. 456 de 2267 avaliações" "
Nota 6 - Ok. 157 de 2267 avaliações" "
Nota 4 - Insatisfatória. 89 de 2267 avaliações" "
Nota 2 - Terrível. 55 de 2267 avaliações" "

9,4/10

Limpeza

9,4/10

Serviço e funcionários

8,4/10

Comodidades

8,6/10

Condições e instalações da propriedade

9,0/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Francisco

Hospedou-se por 3 diárias em out. de 2023
Resposta de st em 27 de nov. de 2023
Aloha Francisco,Thank you so much for the 5-star rating. We hope you had a wonderful time and look forward to seeing you again.Mahalo Nui,So'o TanaArea Director of Front Services

6/10 - Ok

shawn

Viagem em grupo
Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários
Great hot water pressure. Great cold AC. Bed iwas comfy. Be aware of a $50...Resort fee...$50 Parking fee...$50...in taxes...will only accept a Hawaii drivers licence for proof of residency. Decent place to stay if you don't mind spending $500 a night. Food is good there. Coffee amenities in your room may be expired...check them before you make your coffee. Front desk folks no longer have chairs like they used to, so I guess management doesn't care about the front desk folks like they used to.
Hospedou-se por 1 diária em mai. de 2024

10/10 - Excelente

Susan

Pontos positivos: Comodidades e condições e instalações da propriedade
Great location
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Renee em 14 de mai. de 2024
Aloha Thank you for staying at OUTRIGGER Reef Waikiki Beach Resort and for sharing your feedback about your experience.Mahalo

10/10 - Excelente

Lisette

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great property and location
Hospedou-se por 3 diárias em abr. de 2024
Resposta de MOD em 10 de mai. de 2024
Aloha Lisette, Thank you for staying at OUTRIGGER Reef Waikiki Beach Resort and for sharing your feedback about your experience. We are delighted to know that you had a wonderful stay and enjoyed the location of the resort. We look forward to welcoming you back to the resort. Mahalo, JoyGuest Service Manager

10/10 - Excelente

KIYOAKI

Pontos positivos: Limpeza e condições e instalações da propriedade
前までいた日本人スタッフがいなくなったのは残念です
Hospedou-se por 5 diárias em abr. de 2024
Resposta de Renee em 8 de mai. de 2024
Aloha Thank you for staying at OUTRIGGER Reef Waikiki Beach Resort and for sharing your feedback about your experience. Mahalo

10/10 - Excelente

YUKA

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The location is amazing👍 The location is the best! The staff's response is wonderful👍
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Renee em 8 de mai. de 2024
Aloha Thank you for staying at OUTRIGGER Reef Waikiki Beach Resort and for sharing your feedback about your experience. We look forward to welcoming you back. Mahalo

10/10 - Excelente

Yajima

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
ホテルの目の前が海なので、朝、涼しい時間で海沿いを散歩するのが最高に気持ち良かった。 カラカウア通りまで徒歩3分ぐらい、他の有名なホテルも近いので、オプショナルツアーのピックアップ場所へのアクセスも便利。 ホテル内にABCストアが入っているので、深夜に飲み物を買ったりするのも全然困らなかった。 ホテルのスタッフの中に日本語が通じる方もいるので、親切に相談に乗ってくれました。 部屋はオーシャンビューではない部屋を予約したので、バルコニーはなく、窓のカーテンを開けると隣のコンドミニアムのような建物から丸見えになってしまうので要注意。 全体的にはコスパも良く大満足です。
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Renee em 8 de mai. de 2024
Aloha Thank you for staying at OUTRIGGER Reef Waikiki Beach Resort and for sharing your feedback about your experience. Mahalo

10/10 - Excelente

HIROAKI

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
very good
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Renee em 8 de mai. de 2024
Aloha Thank you for staying at OUTRIGGER Reef Waikiki Beach Resort and for sharing your feedback about your experience. Mahalo

8/10 - Boa

Ashley

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Our stay here for our honeymoon was overall good. The hotel staff were kind and accommodating. Some of the other guest were very loud in the middle of the night (yelling out on the beach) and the sliding balcony door was not as sound proof as we would have liked. Also, it would have been nice to have access to a microwave in our room without having to pay a $20 fee per day. The hotel was very clean and the area around was convenient for finding places to eat. The pool area was decent size but closed early (8pm) which I would have liked if it was open longer. I did like that breakfast was held 7a-11am instead of ending at 9am like most hotels, because we were able to sleep in everyday. Overall we enjoyed our stay.
Hospedou-se por 4 diárias em abr. de 2024
Resposta de st em 6 de mai. de 2024
Aloha Ashley,Thank you so much for spending your honeymoon with us and providing us with 4-star. We appreciate you sharing your experience and glad you enjoyed our resort. We will share your feedback with the team. We look forward to seeing you again.Mahalo Nui,So'o TanaArea Director of Front Services

8/10 - Boa

Marquita

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
loved the beautiful views of the ocean from my balcony.the staff was amazing and really enjoyed the vip poolside service and delicious food!
Hospedou-se por 1 diária em mar. de 2024
Resposta de st em 6 de mai. de 2024
Aloha Marquita,Thank you so much for providing us with 4-star rating. We appreciate you sharing your experience and glad you enjoyed our resort. We look forward to seeing you again.Mahalo Nui,So'o TanaArea Director of Front Services

10/10 - Excelente

Gary

Viagem com a família
The room was nice and clean and everyone was very helpful and happy to see us.
Hospedou-se por 9 diárias em abr. de 2024
Resposta de st em 6 de mai. de 2024
Aloha Gary,Thank you so much for providing us with 5-star rating. We appreciate you sharing your positive experience and glad you enjoyed our resort. We look forward to seeing you again.Mahalo Nui,So'o TanaArea Director of Front Services

4/10 - Insatisfatória

Dale

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I didn’t have an issue with cleanliness however be aware if you rent a car you have a car that needs to be parked the charge is $50 per day not including tips. My second biggest issue is the lack of caring at night where they used a power washed up until 3am to wash down the grounds and the umbrellas. My husband and I ended our star 4 days earlier. The pool equipment/air conditioner/ gardening at early morning hours has left us with no choice but to leave.
Hospedou-se por 5 diárias em abr. de 2024
Resposta de st em 4 de mai. de 2024
Aloha Dale,Thank you for choosing the OUTRIGGER Waikiki Beach Resort for your stay. We appreciate your business and also sharing your feedback. We are so sorry for the inconvenience with the issues you reported. Please accept our sincere apology for not meeting your expectations. Will share your feedback with the team for improvement. We hope you give us another opportunity to make things right for you on future visits. Mahalo Nui,So'o TanaArea Director of Front Services

10/10 - Excelente

Susan

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent quiet hotel. Of the three Outrigger properties in Waikiki, this one is in the best location. Close to shopping, yet off the main avenue, which keeps the noise to a minimum. Mattresses need replacing. Rooms are clean. Hotel staff provide exceptional service. Front house manager, So’o Tana, heard that it was my birthday, and whisked a basket of local goodies to our room. Special touches like that bring a smile to my face and fond memories to want to return. The property has only a sliver of beach access, but the generous size pool and multiple hot tubs compensate for that. The hotel has two restaurants, Monkey pods for fine dining with a good view of sunrises/sunsets, and a more casual grille to enjoy the pool or the evening entertainers. The hotel is terrific at communicating activities throughout the stay. It would have been helpful to know that with our hotel room key we had free access to Bishop Museum; however, we did not know about that until our last day. The property is spacious and has several shops and services within it, making it feel more resort like than some of the other nearby hotels.
Hospedou-se por 5 diárias em abr. de 2024
Resposta de Renee em 8 de mai. de 2024
Aloha Thank you for staying at OUTRIGGER Reef Waikiki Beach Resort and for sharing your feedback about your experience. Mahalo

10/10 - Excelente

Cynthia, Syracuse

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Loved the location of the Outrigger. And the Monkeypod Kitchen was top notch for delicious food and great atmosphere.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de st em 6 de mai. de 2024
Aloha Cynthia,Thank you so much for providing us with 5-star rating and fabulous review about your stay. We appreciate you sharing your experience and glad you enjoyed our resort and Monkeypod restaurant. We look forward to seeing you again.Mahalo Nui,So'o TanaArea Director of Front Services

10/10 - Excelente

Taylor

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We loved our stay at Outrigger Reef. Being next to the beach was magnificent and everything was clean and beautiful.
Hospedou-se por 5 diárias em abr. de 2024
Resposta de Renee em 29 de abr. de 2024
Aloha Thank you for staying at OUTRIGGER Reef Waikiki Beach Resort and for sharing your feedback about your experience. We look forward to welcoming you back. Mahalo

10/10 - Excelente

George

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Had a wonderful time and everyone was very friendly
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Renee em 29 de abr. de 2024
Aloha Thank you for staying at OUTRIGGER Reef Waikiki Beach Resort and for sharing your feedback about your experience. We look forward to welcoming you back. Mahalo

10/10 - Excelente

Felipe

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Love this place always stay here, when in oahu
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Renee em 29 de abr. de 2024
Aloha Thank you for staying at OUTRIGGER Reef Waikiki Beach Resort and for sharing your feedback about your experience. We look forward to welcoming you back. Mahalo

10/10 - Excelente

Eric

Viagem em grupo, Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
All staff were fantastic. 2 resturants and ABC store on site. Several little shops on site. Room was great.
Hospedou-se por 6 diárias em abr. de 2024
Resposta de Guest Services Manager em 27 de abr. de 2024
Aloha Eric! Thank you for choosing the OUTRIGGER Reef Waikiki Beach Resort. We are thrilled to hear that we exceeded your expectations and that you had a great overall experience. We will be sure to share your wonderful comments about your stay, and the excellent service from our hosts with the rest of our team. Thank you again for staying at OUTRIGGER Reef Waikiki Beach Resort and we hope to welcome you back in the future!

10/10 - Excelente

Maria Lucrecia, Covington

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
When we checked in, we were recognized that we’ve stayed at Outrigger before. That was very nice. Gentleman who checked us in was so personable and friendly. The housekeeper was the sweetest lady. Every time she saw us she always greeted us and to always ask if we needed anything. All the employees at Outrigger were all friendly.
Hospedou-se por 5 diárias em abr. de 2024
Resposta de Renee em 27 de abr. de 2024
Aloha Thank you for staying at OUTRIGGER Reef Waikiki Beach Resort and for sharing your feedback about your experience. We are delighted to know that you had a wonderful stay. We look forward to welcoming you back!

10/10 - Excelente

Rajinder

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This hotel and its staff are absolutely exceptional!! Frank at the front desk made us feel so comfortable and almost like family. They have a special way of making you feel like you’re the only guest in the resort. What a fantastic experience! The hotel is right on the beach, close to all of the shops and restaurants. It’s paradise!
Hospedou-se por 7 diárias em abr. de 2024
Resposta de Renee em 27 de abr. de 2024
Aloha Thank you for staying at OUTRIGGER Reef Waikiki Beach Resort and for sharing your feedback about your experience. We are delighted to know that you had a wonderful stay. We look forward to welcoming you back!

10/10 - Excelente

Shanghoon, fort Lee

Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
good and quiet
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Renee em 27 de abr. de 2024
Aloha Thank you for staying at OUTRIGGER Reef Waikiki Beach Resort and for sharing your feedback about your experience. We look forward to welcoming you back. Mahalo

10/10 - Excelente

Thomas

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Renee em 27 de abr. de 2024
Aloha Thank you for staying at OUTRIGGER Reef Waikiki Beach Resort and for sharing your feedback about your experience. Mahalo

10/10 - Excelente

Ana E

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Our trip was wonderful! Everything about our stay was amazing. Love using Expedia for their package options.
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Renee em 24 de abr. de 2024
Aloha Thank you for staying at OUTRIGGER Reef Waikiki Beach Resort and for sharing your feedback about your experience. We look forward to welcoming you back. Mahalo

10/10 - Excelente

Anna

Viagem com animais de estimação, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
This is my 1st time & staff were VERY friendly & helpful. Property was very clean and maintained. It's just smaller than I'm used to with less amenities, like business room for working/meetings and just one pool.
Hospedou-se por 10 diárias em abr. de 2024
Resposta de Renee em 24 de abr. de 2024
Aloha Thank you for staying at OUTRIGGER Reef Waikiki Beach Resort and for sharing your feedback about your experience. Mahalo

8/10 - Boa

Luz

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
4th time stay at this property, location is convenient. The only annoyance this time was the constant humming sound coming from some electrical eqpmnt or running motor outside, not sure? Our room was on the 3rd floor by the pool side. Couldn't sleep well because of it.
Hospedou-se por 5 diárias em abr. de 2024

10/10 - Excelente

Susan

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Beautiful property at the quieter end of the beach. Staff are amazing and extremely helpful. The beach area is very small
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Front Office Manager em 23 de abr. de 2024
Thank you for taking the time to provide this 5 stars review and the nice comments about the staff for the Outrigger Reef Waikiki Beach Resort. We care about our guest experience and we strive to exceed each guest expectations by providing a unique Hawaiian experience. We look forward to welcome you back.

10/10 - Excelente

Sadeek

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great
Hospedou-se por 1 diária em abr. de 2024
Resposta de Guest Services Manager em 21 de abr. de 2024
Aloha Sadeek, thank you so much for your high evaluation of our resort. Our hosts take pride in providing great service with aloha and Hawaiian hospitality. We are happy to hear you enjoyed your accommodation. We are looking forward to welcoming you again in the future. Mahalo!

10/10 - Excelente

Mahmoud, Hercules

Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent spot to stay in Waikiki. Close to everything. You can walk everywhere. Lots of dining and shopping options. Live music nightly. Great service. Beach and pool are great conveniences.
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Guest Services Manager em 21 de abr. de 2024
Aloha Mahmoud! Thank you for choosing the OUTRIGGER Reef Waikiki Beach Resort. We are thrilled to hear that we exceeded your expectations and that you had a great overall experience. We will be sure to share your wonderful comments about your stay, and the excellent service from our hosts with the rest of our team. Thank you again for staying at OUTRIGGER Reef Waikiki Beach Resort and we hope to welcome you back in the future!

10/10 - Excelente

Nicholas

Hospedou-se por 5 diárias em abr. de 2024
Resposta de MOD em 10 de mai. de 2024
Aloha Nicholas, Thank you for your 5 star rating on your experience at OUTRIGGER Reef Waikiki Beach Resort. We look forward to welcoming you back next time you are in Honolulu!Mahalo Nui Loa.

10/10 - Excelente

Sonoko

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
スタッフが親切で礼儀正しく、とともフレンドリーです。施設は周囲の他のホテルに比べても清潔ですし、安心して利用できます。
Hospedou-se por 6 diárias em abr. de 2024
Resposta de Renee em 19 de abr. de 2024
Aloha Thank you for staying at OUTRIGGER Reef Waikiki Beach Resort and for sharing your feedback about your experience. We look forward to welcoming you back. Mahalo

10/10 - Excelente

Brent

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The front desk staff were friendly, helpful and attentive. We arrived from a cruise at 9 am and were able to access our room on arrival. An extended stay room on the same floor was also arranged for us as our flight wasn’t departing until 10 pm. Both accommodations were very much appreciated.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Renee em 19 de abr. de 2024
Aloha Thank you for staying at OUTRIGGER Reef Waikiki Beach Resort and for sharing your feedback about your experience. We look forward to welcoming you back. Mahalo

10/10 - Excelente

sadeek a

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It was nice and quiet
Hospedou-se por 5 diárias em abr. de 2024
Resposta de Guest Services Manager em 21 de abr. de 2024
Thank you for choosing to stay at OUTRIGGER Reef Waikiki Beach Resort. We appreciate you taking the time to leave us your kind comments, and are delighted to hear that you enjoyed your stay with us. We will be sure to share your glowing review about our hosts with the rest of our team. Thank you again for your feedback, and we hope to have the opportunity to welcome you back again soon.

10/10 - Excelente

Aaron

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice location on the edge of Waikik beach. Beautiful view of Waikik beach area from our room. Beachfront. Walkable. Many dining locations within walking distance.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Guest Services Manager em 21 de abr. de 2024
Aloha Aaron and thank you for your feedback. We appreciate your recognition as we take our guest's experience with utmost care. We strive to deliver the best experience to all of our guests and comments like yours make it all worth while. Mahalo Nui Loa!

10/10 - Excelente

Anthonie Jordan

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
A wonderful stay from start to finish. Fantastic staff, great location, excellent amenities since the renovation, clean, safe, just a dream place to stay while visiting Oahu.
Hospedou-se por 5 diárias em abr. de 2024
Resposta de Guest Services Manager em 21 de abr. de 2024
Aloha Anthonie Jordan! We would like to thank you for submitting your review and giving us high scores. Our hosts take pride in providing world class hospitality, and we are thrilled to hear we could deliver great experience. We hope you will choose us again next time you are in Waikiki. Until then – a hui hou (until we see again!)

10/10 - Excelente

Laura R

Viagem com a família
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Welcoming staff and newish refurbished rooms. Wish the bathroom had more than a glass door and bathrooms need fans to cut the moisture
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Front Office Manager em 16 de abr. de 2024
Thank you for taking the time to provide this 5 stars review and the nice comments for the Outrigger Reef Waikiki Beach Resort. We care about our guest experience and we strive to exceed each guest expectations by providing a unique Hawaiian experience. We look forward to welcome you back.

10/10 - Excelente

Watcharee

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent
Hospedou-se por 4 diárias em mar. de 2024
Resposta de mod em 15 de abr. de 2024
Aloha Watcharee, Thank you for staying at OUTRIGGER Reef Waikiki Beach Resort and for sharing your feedback about your experience. We are delighted to know that you had a wonderful stay. We look forward to welcoming you back to the resort. Mahalo Nui Loa!

8/10 - Boa

NATSUKO

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
ホテルのエントランスが清潔感あり、開放的でリゾート感があり、とても素敵でした。水筒のサービスとお水がくめるサービスもよかったです🌟娘が誕生日月だったのをパスポートを見て察知してくれて、バースデーカードとクッキーのプレゼントをくれて、大喜びでした^_^
Hospedou-se por 2 diárias em mar. de 2024
Resposta de MOD em 14 de abr. de 2024
Aloha Natsuko, Thank you for staying at OUTRIGGER Reef Waikiki Beach Resort and for posting a review of your experience. We appreciate you taking the time to leave us your gracious comments and we are delighted to hear that you had a great experience at the resort.We look forward to welcoming you back to the resort in the future. Mahalo Nui Loa!

8/10 - Boa

Anja

Hospedou-se por 3 diárias em mar. de 2024
Resposta de st em 6 de mai. de 2024
Aloha Anja,Thank you so much for providing us with 5-star rating. We appreciate your business and hope you had a wonderful time. We look forward to seeing you again.Mahalo Nui,So'o TanaArea Director of Front Services

10/10 - Excelente

Lisa Ann

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Second time there and love it. The only thing I would add is to have beach chairs available
Hospedou-se por 7 diárias em abr. de 2024
Resposta de st em 11 de abr. de 2024
Aloha Lisa,Thank you so much for the fabulous 5-star rating. We appreciate your business and glad you had a wonderful time and enjoyed our resort amenities. We will share your feedback with the team and look forward to seeing you again.Mahalo Nui,So'o TanaArea Director of Front Services

10/10 - Excelente

Tessie Marie

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This is our third time staying here and we absolutely love it. Location couldn't be any more perfect. It's walking distance to everything but still in a more secluded area. Staff is always friendly and helpful and everything is very clean.
Hospedou-se por 8 diárias em mar. de 2024
Resposta de st em 11 de abr. de 2024
Aloha Tessle,Thank you so much for the fabulous 5-star rating. We appreciate your business and glad you had a wonderful time and enjoyed our resort. We look forward to seeing you again.Mahalo Nui,So'o TanaArea Director of Front Services

10/10 - Excelente

Barbara, Summerton

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The Staff and cleanliness.
Hospedou-se por 8 diárias em mar. de 2024
Resposta de Renee em 9 de abr. de 2024
Aloha Thank you for staying at OUTRIGGER Reef Waikiki Beach Resort and for sharing your feedback about your experience. We look forward to welcoming you back. Mahalo

10/10 - Excelente

Shanah

Viagem de negócios, Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Staff friendly and food was great
Hospedou-se por 6 diárias em mar. de 2024
Resposta de Renee em 9 de abr. de 2024
Aloha Thank you for staying at OUTRIGGER Reef Waikiki Beach Resort and for sharing your feedback about your experience. We are delighted to know that you had a wonderful stay. We look forward to welcoming you back!

10/10 - Excelente

Nancy

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Fantastic family friendly hotel! Amazing amenities for kids. Great staff. Room was huge and beautifully renovated.
Hospedou-se por 10 diárias em mar. de 2024
Resposta de Renee em 9 de abr. de 2024
Aloha Thank you for staying at OUTRIGGER Reef Waikiki Beach Resort and for sharing your feedback about your experience. We are delighted to know that you had a wonderful stay. We look forward to welcoming you back!

10/10 - Excelente

Adelina

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Everyome.was.vwey friendly and always willing to assist.
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Guest Services Manager em 8 de abr. de 2024
Aloha Adelina, thank you so much for your high evaluation of our resort. Our hosts take pride in providing great service with aloha and Hawaiian hospitality. We are happy to hear you enjoyed your accommodation. We are looking forward to welcoming you again in the future. Mahalo!

10/10 - Excelente

Susan

Viagem com a família
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
My favorite place to stay when I am in Hawaii every 6 months I did notice this time that our housekeeping staff was not up to it's usual standard. I usually leave a good tip for the housekeeping staff but did not leave one at all this time. The beds were changed once in 2 weeks and the shower was only rinsed out twice but other than that I will definitely be returning. Valet and other lobby staff are amazing!!!
Hospedou-se por 14 diárias em mar. de 2024
Resposta de Guest Services Manager em 8 de abr. de 2024
Aloha Susan! Mahalo for choosing to stay with us at the OUTRIGGER Reef Waikiki Beach Resort! We appreciate you taking time to fill out the survey. While we are glad to see you enjoyed your stay, we were also concerned with your comments about Housekeeping. We apologize for not meeting your expectations in regards to your accommodation, and hope for another chance to make it up to you. Mahalo!

8/10 - Boa

RICHARD

Hospedou-se por 8 diárias em mar. de 2024
Resposta de Guest Services Manager em 27 de abr. de 2024
Aloha Richard and Mahalo for staying with us at the OUTRIGGER Reef Waikiki Beach Resort during your visit to our beautiful island. We are thrilled to see your high scores and are happy we were able to make your stay enjoyable. If you wish to share more details about your experience you may contact us any time. Mahalo and A Hui Hou (until we meet again).

10/10 - Excelente

Kimberly

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We loved our stay at the Outrigger Reef. It was conveniently located and the staff were friendly. We used the valet and never had to wait more than 5 minutes for our vehicle. Our family really enjoyed the cultural activities (we got to make two types of bracelets and to take a hula lesson). The pool was nice and my kids enjoyed that pool noodles were available to use as they are not super comfortable in the water. The 2 free reusable water bottles and a water bottle filling station by the lobby was also an appreciated feature. We would happily stay here again.
Hospedou-se por 6 diárias em mar. de 2024
Resposta de MOD em 6 de abr. de 2024
Aloha Kimberly, Thank you for the wonderful review on your experience at OUTRIGGER Reef Waikiki Beach Resort. It is a pleasure to know that you had another amazing experience at the resort. We are happy to share this wonderful place to all of our guests and our hosts enjoy welcoming everyone with warm Hawaiian hospitality. We look forward to welcoming you back at Outrigger Reef Waikiki beach resort very soon!Mahalo Nui Loa.

8/10 - Boa

Cathy

非常方便
Hospedou-se por 7 diárias em mar. de 2024
Resposta de st em 6 de abr. de 2024
Aloha CathyThank you for your feedback and appreciate you sharing your experience with us. Hope you had a wonderful time and look forward to seeing you again.Mahalo Nui,So'o TanaArea Director of Front Services

2/10 - Terrível

Nathan

Hospedou-se por 5 diárias em mar. de 2024
Resposta de st em 26 de abr. de 2024
Aloha Nathan,Thank you for staying with us and we appreciate your business. We received your star review and very concern about your experience. Please accept our sincere apology if we did not meet your expectations. However, we hope to see you the next time you are in town. Mahalo Nui,So'o TanaArea Director of Front Services

6/10 - Ok

Rima

Viagem com a família
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Comodidades
Clean rooms and friendly staff. They charge 50$ for resort fee but don't have much to support that fee. The beach is not swimmable with pointy rocks and a very smal beach area. Despite resort fees, they don't provide beach chairs and were asked to rent it from a nearby property. Only reason for 3 starts is mostly friendly and responsive staff members.
Hospedou-se por 1 diária em abr. de 2024
Resposta de MOD em 6 de abr. de 2024
Aloha Rima, Thank you for your recent stay at Outrigger Reef Waikiki Beach Resort. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback. We will take your comments under consideration as we continually work to improve our guest experience. Thank you for your honest feedback and we hope that you will give us another chance to provide a much better experience in the future. Mahalo Nui Loa.