Thank you for your feedback and review. Happy you had a good time. Best Regards.

Dear Valued Guest,We are truly sorry that you had this experience with us. We pride ourselves on providing the best service possible. It's unfortunate that you also have wait so long for your room. we continue to work to fix these set backs everyday.Thank you again for your feedback.Best Regards.

Dear Valued Guest,Thank you for you rating and we hope we do get another opportunity to give you better service.Best regards.

Dear Valued Guest,Thank you for your rating! We hope to meet all your needs next time around.Best Regards.

Dear Valued Guest,Thank you for your rating and feedback.Kind regards.

Dear Valued GuestWe are sad to be getting this rating but we surely appreciate the feedback as it helps us improve our service.Kind regards.

Dear Valued Guest,Thank you for taking the time to leave a review. We have noted all your feedback and continue to strive to improve in every area. We do hope you can give us another change to give you the service you deserve.Best Regards,

Dear Valued Guest,Thank you for your perfect review and we are glad you had a great time at our resort and that you have an overall great experience! Thank you again for your review.Best Regards,

Dear Valued Guest,We are really happy to hear of your great experience and that you are more that satisfied as a Diamond Club member. It's always a pleasure to read reviews like these as it help us know that we are taking steps in the right direction.Thank you again for you prefect review!Best regards,

Dear Valued Guest,We regret to see that you were not happy with your time. We do hope you can give us another change to give you the service you deserve.Best Regards,

Dear Valued Guest,Thank you for your perfect rating!Best Regards.

Dear Valued Guest,Thank you for your perfect rating!Best Regards.

Dear Valued Guest,Thank you for the rating. We do hope you can give us another change to give you the service you deserve.Best Regards,

Dear Valued Guest,Thank you for your review, we are very happy that you had a great time in Diamond Club. We are also elated to hear that you were satisfied with your butlers. We do note however your feedback on the food as we continue to try our best to cater to a wide range of palettes.Thank you again for your review.Best Regards,

Dear Valued Guest,Thank you for your perfect rating!Best Regards.

Dear Valued Guest,Thank you for your review and we are happy to hear that your dining experience was amazing! We look forward to serving you again soon.Best regards,

Dear Valued Guest,Thank you for your review and we are very happy to hear that you enjoyed your time here immensely. We always look forward to delivering the best and it makes us happy when guests are happy.Looking forward to seeing you again.Best regards,

Dear Valued Guest, Thank you for rating your experience and we hope to welcome you back again. Regards

Dear Valued Guest,We regret to see that you were not happy with your time. we will continue to work to improve service so our guests can have the best possible experience. We do hope you can give us another change to give you the service you deserve.Best Regards,

Dear Valued Guest,Thank you for your review. We are sorry to hear about your culinary experience as continue to strive to do better in all aspects of service. We do hope you can give us another change to give you the service you deserve.Best Regards,

Dear Valued Guest, We are happy that you had and amazing time. We continue to strive for excellence and it's always encouraging to get reviews like yours as it gives us a good idea that we are on the right path.Thank you again for you review.Best regards,

Dear Valued Guest, Thank you for sharing your feedback with us. We sincerely apologize for the issues you experienced during your stay. It's disappointing to hear that our service fell short of your expectations.We appreciate you bringing these concerns to our attention, and rest assured, we will address them with our management team to ensure improvements are made. Your feedback is invaluable to us as we strive to provide exceptional experiences for all our guests.Please accept our apologies for any inconvenience caused, and we hope to have the opportunity to welcome you back in the future, where we can demonstrate our commitment to delivering a superior guest experience.Regards

Dear Valued Guest,Thank you for your perfect rating. We do hope to serve you again soon.Thanks again for staying with us!Best regards,

Dear Juliet,Thank you for choosing Royalton Saint Lucia for your recent vacation and for taking the time the time to share your experience with us.Our team appreciates your comments highlighting your overall satisfaction with your stay.It was a pleasure hosting you and we hope to welcome you again. Regards,Royalton Saint LuciaManagement Team

Dear Sara Emilia ,Thank you for choosing Royalton St. Lucia as your resort and for sharing your experience with us.We are truly regretful to learn that we were unable to provide you with the flawless holiday experience that we aim to provide to all of our guests. Nevertheless, we have taken detailed notes of your comments, concerns, and recommendations, and have shared them with our management team for further review as we are committed to the continued improvement of every aspect of our guest vacations. We were humbled to have had you as our guest, and we hope to have the pleasure of welcoming you back to our shores for an improved holiday experience.Kind Regards,Royalton St. Lucia,Management Team

Dear TimThank you for choosing Royalton Saint Lucia for your recent vacation and for taking the time the time to share your experience with us.Our team appreciates your comments highlighting your overall satisfaction with your stay.It was a pleasure hosting you and we hope to welcome you again. Regards,Royalton Saint LuciaManagement Team

Dear Valued Guest, Thank you for rating your experience and we hope to welcome you back again. Regards

Dear Louise,Thank you for choosing Royalton Saint Lucia for your recent vacation and for taking the time the time to share your experience with us.Our team appreciates your comments highlighting your overall satisfaction with your stay.It was a pleasure hosting you and we hope to welcome you again. Regards,Royalton Saint LuciaManagement Team

Dear Kizzie,Thank you for bringing this matter to our attention, and we sincerely apologize for any inconvenience you experienced during your stay. We understand the importance of promptly providing a final receipt and ensuring a smooth check-out process.We take your concerns seriously, and we are currently investigating the issue to identify the root cause and prevent it from happening in the future. Please be assured that unauthorized charges are not tolerated, and we are working diligently to address and rectify this situation promptly.To assist you further and resolve the pending charges on your credit card, we kindly request that you reach out to our customer service team. Our team is committed to resolving any outstanding issues and ensuring your satisfaction.Once again, we apologize for any frustration this may have caused and appreciate your patience as we work to address and resolve these issues. We value your feedback, and it helps us improve our services for all our guests.Thank you for your understanding.Royalton St. Lucia Management Team

Dear Kevin,Thank you for choosing Royalton Saint Lucia for your recent vacation and for taking the time the time to share your experience with us.Our team appreciates your comments highlighting your overall satisfaction with your stay.It was a pleasure hosting you and we hope to welcome you again. Regards,Royalton Saint LuciaManagement Team

Dear Dorian,Thank you for choosing Royalton Saint Lucia for your recent vacation and for taking the time the time to share your experience with us.Our team appreciates your comments highlighting your overall satisfaction with your stay.It was a pleasure hosting you and we hope to welcome you again. Regards,Royalton Saint LuciaManagement Team

Dear Chareka,Thank you for choosing Royalton Saint Lucia for your recent vacation and for taking the time the time to share your experience with us.Our team appreciates your comments highlighting your overall satisfaction with your stay.It was a pleasure hosting you and we hope to welcome you again. Regards,Royalton Saint LuciaManagement Team

Dear Valued Guest, Thank you for rating your experience and we hope to welcome you back again. Regards

Dear David,Thank you for making Royalton St. Lucia your resort of choice and for sharing your experience with us.We are delighted to read the highlights of your enjoyment of the holiday provided to you and will ensure your commendations are shared with everyone, especially Ike who was instrumental in this success.It was undoubtedly a pleasure hosting you, we thank you for your perfect rating and we eagerly await your return.Kindest Regards,Royalton St. Lucia,Management Team.

Dear Jeffrey Allan,Thank you for choosing Royalton Saint Lucia for your recent vacation and for taking the time the time to share your experience with us.Our team appreciates your comments highlighting your overall satisfaction with your stay.It was a pleasure hosting you and we hope to welcome you again. Regards,Royalton Saint LuciaManagement Team

Dear Joseph,Thank you for choosing Royalton Saint Lucia for your recent vacation and for taking the time the time to share your experience with us.Our team appreciates your comments highlighting your overall satisfaction with your stay.It was a pleasure hosting you and we hope to welcome you again. Regards,Royalton Saint LuciaManagement Team

Dear Benedicta,Thank you for choosing Royalton St. Lucia as your resort and for sharing your experience with us.We are truly regretful to learn that we were unable to provide you with the flawless holiday experience that we aim to provide to all of our guests. Nevertheless, we have taken detailed notes of your comments, concerns, and recommendations, and have shared them with our management team for further review as we are committed to the continued improvement of every aspect of our guest vacations. We were humbled to have had you as our guest, and we hope to have the pleasure of welcoming you back to our shores for an improved holiday experience.Kind Regards,Royalton St. Lucia,Management Team.

Dear Darryl,Thank you for choosing Royalton Saint Lucia for your recent vacation and for taking the time the time to share your experience with us.Our team appreciates your comments highlighting your overall satisfaction with your stay.It was a pleasure hosting you and we hope to welcome you again. Regards,Royalton Saint LuciaManagement Team

Dear Santo,Thank you for choosing our resort and for sharing your experience with us.It is truly disheartening to learn that your recent visit was not an enjoyable one as our aim is always to provide enjoyable and memorable experiences to each of our valued guests. We assure you this is in no way the holiday we hoped for you nor is it a true reflection of our resort and brand. We extend our sincerest apology for any inconvenience or inconsistent service you might have encountered.We have taken detailed notes of all the comments and concerns you shared with us and have communicated them to our management team for further review and to identify areas where we can improve. We apologize again for any inconvenience caused.We would love to have the opportunity to make it up to you and provide you with an exceptional experience on your next visit.Thank you for choosing our resort, and we hope to have the pleasure of hosting you again soon.Kindest Regards,Royalton St. Lucia,Management Team.

Dear Guest,Thank you for taking the time to share your detailed feedback with us. We sincerely appreciate your insights, and I want to extend my apologies for the challenges you faced during your stay.We understand the importance of maintaining a high standard, and I want to assure you that your feedback will be shared with our team for immediate attention and improvement. We are committed to addressing these issues to enhance the overall guest experience.We truly value your honesty, and it's through feedback like yours that we can identify areas for growth. Your satisfaction is our priority. and I'm sorry that we fell short of your expectations. We hope you give us another chance in the future to provide a better and more enjoyable experience. Thank you again for your feedback.Warmest Regards,Royalton St. Lucia,Management Team.

Dear Negar,Thank you for sharing your thoughts on your recent stay. We apologize for falling short of your expectations and appreciate your feedback.We acknowledge your concerns about the dated facility and entertainment. Rest assured, we are committed to making updates to enhance our guests' experience.While we cannot claim credit for the natural beauty, we value your feedback and will work to complement it with improved amenities and entertainment options.Your comments are invaluable, and we hope you'll give us another chance to showcase our improvements in the future.Thank you for choosing us, and we look forward to the opportunity to exceed your expectations.Best regards,Management TeamRoyalton St. Lucia

Dear Monika,Thank you for choosing Royalton Saint Lucia for your recent vacation and for taking the time the time to share your experience with us.Our team appreciates your comments highlighting your overall satisfaction with your stay.It was a pleasure hosting you and we hope to welcome you again. Regards,Royalton Saint LuciaManagement Team

Dear Monika,Thank you for choosing Royalton Saint Lucia for your recent vacation and for taking the time the time to share your experience with us.Our team appreciates your comments highlighting your overall satisfaction with your stay.It was a pleasure hosting you and we hope to welcome you again. Regards,Royalton Saint LuciaManagement Team

Dear Andrew,Thank you for choosing Royalton Saint Lucia for your recent vacation and for taking the time the time to share your experience with us.Our team appreciates your comments highlighting your overall satisfaction with your stay.It was a pleasure hosting you and we hope to welcome you again. Regards,Royalton Saint LuciaManagement Team

Dear Harvey,Thank you for choosing Royalton Saint Lucia for your recent vacation and for taking the time the time to share your experience with us.Our team appreciates your comments highlighting your overall satisfaction with your stay.It was a pleasure hosting you and we hope to welcome you again. Regards,Royalton Saint LuciaManagement Team

Dear Jamila,We sincerely apologize for the numerous challenges you faced during your stay with us. It is disheartening to hear that your experience fell far short of our standards, and we appreciate you bringing these issues to our attention.We deeply regret the inconvenience caused by the transportation and the condition of your room. The long ride and moldy odor are not reflective of the experience we aim to provide. Your feedback regarding the room cleanliness and maintenance has been shared with our housekeeping and maintenance teams for immediate attention.We also apologize for the delays and quality issues with room service. This is not the level of service we aspire to offer, and your experience will be thoroughly reviewed to prevent similar occurrences in the future.The concerns raised about the swim-up pool are alarming, and we will investigate this matter urgently. Your feedback regarding the pool conditions, including the water temperature and cleanliness, will be addressed to ensure a more enjoyable experience for our guests.We understand the importance of communication, and we are disheartened to hear that your complaints were not effectively addressed during your stay. We will review our processes to ensure that guest concerns are promptly and appropriately handled.Please be assured that your feedback is taken seriously, and we are committed to making the necessary improvements. We would appreciate the opportunity to discuss your experience further. If you could provide additional details, including your reservation information, it would assist us in investigating these issues thoroughly.Once again, we apologize for the inconveniences you faced, and we hope to have the chance to regain your trust in the future.Kind regards,Royalton St. LuciaManagement Team.

Dear Ashley,Thank you for making Royalton St. Lucia your home away from home and for taking the time to share your experience with us. We are delighted to learn that your holiday experience was thoroughly enjoyed.It was undoubtedly a pleasure hosting you and we eagerly await your return.Kindest Regards,Royalton St. Lucia, Management Team.