Todas as avaliações exibidas descrevem experiências reais de hóspedes. Apenas viajantes que reservaram uma estadia pela nossa plataforma podem enviar uma avaliação. Verificamos as avaliações de acordo com as nossas diretrizes e publicamos todas elas, sejam positivas ou negativas.Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 196 de 595 avaliações" "
10 - Excelente
196
Nota 8 - Boa. 195 de 595 avaliações" "
8 - Boa
195
Nota 6 - Ok. 100 de 595 avaliações" "
6 - Ok
100
Nota 4 - Insatisfatória. 59 de 595 avaliações" "
4 - Insatisfatória
59
Nota 2 - Terrível. 45 de 595 avaliações" "
2 - Terrível
45
7,8/10
Limpeza
8,0/10
Serviço e funcionários
7,4/10
Comodidades
7,4/10
Condições e instalações da propriedade
7,6/10
Cuidado com o meio ambiente
Avaliações
4/10 - Insatisfatória
Andy
16 de mai. de 2024
Pontos negativos: Serviço e funcionários, comodidades e condições e instalações da propriedade
No lobby. Breakfast had to walk outside. Spackle in room not painted. Remote control didn’t work. Not good at all.
Andy
Hospedou-se por 1 diária em mai. de 2024
Resposta de General Manager em 17 de mai. de 2024
Dear Andy,While we thank you for being our guest, we are disappointed to see that we fell short of expectations. This is not indicative of the quality experience we wish to provide. Please know that our team will investigate these matters to ensure our accommodations are in top-notch condition. We sincerely apologize for your unsatisfactory experience and hope you'll allow us a second chance to improve your perception of our hotel.Sincerely,General Manager
4/10 - Insatisfatória
Donald
Viagem a dois
8 de mai. de 2024
Pontos negativos: Limpeza e condições e instalações da propriedade
Paint all over the toilet. Dirty. Very dated and looks like they tried to put a bandaid on the issues instead of fixing and renovating. Could have stayed at Hampton or another hotel for comparable price. Very disappointed and would NEVER recommend or stay again!
Donald
Hospedou-se por 1 diária em mai. de 2024
Resposta de General Manager em 10 de mai. de 2024
Dear Donald,Thank you for staying with us and for sharing your feedback. We are sincerely disappointed to hear about the condition of your room and your frustration regarding maintenance. Your comments help us identify areas needing improvement, and we are committed to addressing these concerns promptly. We value your input and hope to have the opportunity to exceed your expectations in the future.Sincerely,General Manager
10/10 - Excelente
Nancy
6 de mai. de 2024
Everything is fine except the room smells like antiseptic . Not a pleasant odor
Nancy
Hospedou-se por 1 diária em mai. de 2024
Resposta de General Manager em 8 de mai. de 2024
Dear Nancy,Thank you for taking a moment to let us know about your recent experience staying with us. We are glad you enjoyed your visit; however, we apologize for any unpleasant odor in our accommodations. Our housekeeping team will investigate your concern further and correct any issues. Again, thank you for your review, and we look forward to your next visit.Sincerely,General Manager
8/10 - Boa
Thomas
2 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Location
Thomas
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 6 de mai. de 2024
Dear Thomas,It's wonderful to know that you had a great time with us overall and that our prime location was perfect for your needs. Thank you so much for the review, and we hope to see you again soon. Sincerely,General Manager
10/10 - Excelente
Debra
29 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Pet friendly. Handicap accommodation.
Friendly staff.
Debra
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 2 de mai. de 2024
Dear Debra,Thank you for your review, from all of us at Baymont by Wyndham Greenwood. We love to see those wagging tails here and are always happy to accommodate our guests. It is wonderful to know you experienced our warm, friendly staff. We would love to see you again in the future. Sincerely,General Manager
10/10 - Excelente
Jonathan
22 de abr. de 2024
Jonathan
Hospedou-se por 2 diárias em abr. de 2024
8/10 - Boa
Kerone
15 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Peaceful
Kerone
Hospedou-se por 2 diárias em abr. de 2024
Resposta de General Manager em 16 de abr. de 2024
Dear Kerone,Thank you for reviewing your stay at Baymont by Wyndham Greenwood. We're pleased you appreciated our peaceful and relaxing environment. Safe travels, and come back soon. Sincerely,General Manager
10/10 - Excelente
Donald L
10 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Pontos negativos: Comodidades
Good hotel great hotel staff and service
Donald L
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 10 de abr. de 2024
Dear Donald,Thank you for your kind words! At Baymont by Wyndham Greenwood, providing exceptional service is a priority for us, and we're delighted that our team exceeded your expectations. Your feedback is greatly appreciated, and we hope to welcome you back for another great stay soon.Sincerely,General Manager
4/10 - Insatisfatória
Gina
Viagem com a família
1 de abr. de 2024
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Would not stay here again. Large roach and centipede in our room. The door barely shut and looked like the door frame was broken.
Gina
Hospedou-se por 1 diária em fev. de 2024
Resposta de General Manager em 6 de abr. de 2024
Dear Gina, We're sincerely sorry to hear about the issues you encountered during your stay. It's disappointing to learn that we fell short of meeting your expectations in terms of cleanliness and safety. Please know that we take your feedback seriously, and we will address the cleanliness and maintenance concerns you've mentioned to ensure that they are promptly resolved. We hope to be able to provide you with the excellent experience you deserve should you decide to return.Sincerely,General Manager
8/10 - Boa
Justin
Viagem a dois
29 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Pretty chill place. My wife and I went to Asheville and stayed at a Baymont for our first vacation, so it’s pretty cute to go here for our honeymoon road trip.
Justin
Hospedou-se por 1 diária em mar. de 2024
Resposta de General Manager em 2 de abr. de 2024
Dear Justin,Thank you for your review and congratulations on your nuptials! We are honored to have been a part of your honeymoon road trip, and we appreciate you mentioning our good vibes. It was a pleasure having you here again, and we'd be delighted to welcome you back anytime.Sincerely,General Manager
6/10 - Ok
James
26 de mar. de 2024
Pontos positivos: Serviço e funcionários e comodidades
The property was just ok, not in the best condition.
James
Hospedou-se por 3 diárias em mar. de 2024
Resposta de General Manager em 27 de mar. de 2024
Dear James,Thank you for your review while staying with us. We are saddened to hear that your stay was mediocre as we intend to provide each guest with an amazing service. Your feedback is appreciated as we continue to make improvements. We hope you will consider visiting us again so that we can provide the experience you deserve.Sincerely,General Manager
10/10 - Excelente
Takka
25 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Takka
Hospedou-se por 2 diárias em mar. de 2024
10/10 - Excelente
Joseph Da
23 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Reasonable price.
Joseph Da
Hospedou-se por 4 diárias em mar. de 2024
Resposta de General Manager em 27 de mar. de 2024
Dear Joseph,Thank you for choosing Baymont by Wyndham Greenwood and sharing your delightful, five-star review. We are thrilled you were impressed with our great value and look forward to welcoming you back again soon.Sincerely,General Manager
4/10 - Insatisfatória
Jessica
Viagem de negócios
15 de mar. de 2024
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza
Something was leaking in the bathroom and room was musty. Also found bed bugs. Had to treat all my belongings.
Jessica
Hospedou-se por 2 diárias em mar. de 2024
Resposta de General Manager em 19 de mar. de 2024
Dear Jessica,Thank you for staying with us and sharing your feedback. We are sorry that your experience was not up to our usual standards. Your comments are surprising to us because we take great pride in maintaining our property and ensuring that our guests have a pleasant stay. We have a professional pest management company that regularly services our accommodations to prevent any issues. We have informed them of your feedback so they can ensure everything is as it should be. We hope to have the opportunity to welcome you back and provide you with an outstanding experience.Sincerely,General Manager
2/10 - Terrível
W D
8 de mar. de 2024
W D
Hospedou-se por 1 diária em mar. de 2024
8/10 - Boa
Dorothy
Viagem de negócios
7 de mar. de 2024
Pontos positivos: Limpeza e serviço e funcionários
Rooms could use some updating. Lamps had rust on them and doors needed painted.
Dorothy
Hospedou-se por 1 diária em mar. de 2024
Resposta de General Manager em 11 de mar. de 2024
Dear Dorothy,Thank you for being our guest and sharing your feedback. We are always working to improve and will be sure to share your comments with our team. We hope that otherwise you had an enjoyable stay and look forward to welcoming you back again.Sincerely,General Manager
10/10 - Excelente
Robert
1 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Robert
Hospedou-se por 1 diária em fev. de 2024
Resposta de GM em 12 de mar. de 2024
Thank you for staying with us, we appreciate your feedback.
6/10 - Ok
Lawrence
Viagem a dois
27 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Pontos negativos: Condições e instalações da propriedade
The room,115, cou.d some drywall a d pai t work
Lawrence
Hospedou-se por 1 diária em fev. de 2024
Resposta de General Manager em 1 de mar. de 2024
Dear Lawrence,Thank you so much for the feedback. Your comments regarding the upkeep of our accommodations are incredibly important to us and we'll be sure to discuss your feedback with our maintenance team. Despite this, we hope you will consider joining us again in the future. Sincerely,General Manager
8/10 - Boa
Chad
26 de fev. de 2024
Pontos positivos: Limpeza e serviço e funcionários
Great place to stay for the price. I will stay again.
Chad
Hospedou-se por 8 diárias em fev. de 2024
Resposta de General Manager em 1 de mar. de 2024
Dear Chad,We're glad you enjoyed our great value and trust you had a comfortable, welcoming visit at Baymont by Wyndham Greenwood. Please return soon for an even better time.Sincerely,General Manager
10/10 - Excelente
Judith
19 de fev. de 2024
The desk clerk who registered me was kind, friendly, and helpful. It was a very nice stay, quiet and efficient. Breakfast was very simple but quite adequate. Very clean and offered in a nice, inviting, little breakfast building behind the main building. Close to various stores, restaurants, and local colleges. Access from the main road was easy. I enjoyed my stay!
Judith
Hospedou-se por 1 diária em fev. de 2024
Resposta de General Manager em 22 de fev. de 2024
Dear Judith, It brightens our day to know that you had a fantastic stay with us! From our hospitable team and delicious breakfast offerings to our fabulous location and peaceful atmosphere, we strive to exceed expectations with every visit. Thank you for your kind words, and please allow us another chance to welcome you back to our lovely property! Sincerely,General Manager
8/10 - Boa
Randall
Viagem com família e crianças pequenas
12 de fev. de 2024
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Pontos negativos: Limpeza
The room wasn't bad but there are finger print smudges everywhere which sort of grosses you out.
Randall
Hospedou-se por 2 diárias em fev. de 2024
Resposta de General Manager em 14 de fev. de 2024
Dear Randall,Thank you for taking the time to share your thoughts with us. We are glad that you had a good stay with us. However, we are disheartened that we were unable to meet all of your expectations. Please know that we will be sure to address your feedback with our team so that this does not occur again. Please visit us again for a perfect experience. Sincerely,General Manager
8/10 - Boa
Tracy
11 de fev. de 2024
Tracy
Hospedou-se por 1 diária em fev. de 2024
Resposta de GM em 12 de mar. de 2024
Thank you for staying with us, we appreciate your feedback.
8/10 - Boa
Georgette
Viagem com a família
9 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
great, safe place to stay
My one night stay was very good. Bed was comfortable and everything in the room worked as it should. My only complaint would be that i didnt have any bath towels in the bathroom and had to dry off with a hand towel. but no biggie.
Georgette
Hospedou-se por 1 diária em fev. de 2024
Resposta de General Manager em 11 de fev. de 2024
Dear Georgette,We're so happy to know that you had a great time with us overall and that you enjoyed our comfortable accommodations. Your comments regarding the bath towels will be discussed internally and we appreciate the feedback. Thank you, and we hope to see you again in the future.Sincerely,General Manager
10/10 - Excelente
Robert
4 de fev. de 2024
Robert
Hospedou-se por 1 diária em fev. de 2024
2/10 - Terrível
Briggs
Viagem de negócios
3 de fev. de 2024
Rude
Briggs
Hospedou-se por 1 diária em fev. de 2024
Resposta de General Manager em 5 de fev. de 2024
Dear Briggs,Guest satisfaction means everything to our team so we're sorry to hear there were concerns during your stay. Our team is usually considered one of the kindest and most professional in the business, so we apologize if this was not your experience. In order to better address specific issues, we encourage you to reach out to us with additional information about your visit. We're grateful for your time and wish you safe and happy travels.Sincerely,General Manager
10/10 - Excelente
Julie
Viagem a dois
30 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The breakfast room in its own building was great! We paid a Little extra to check in early. Our room was CLEAN!!! Bed was comfortable, towel were nice, soft and bigger. The shower head was amazing!!! The staff and even the other guests were all friendly and helpful. We would definitely stay here again.
Julie
Resposta de General Manager em 2 de fev. de 2024
Dear Julie,Thank you so much for the five-star rating! We're so happy to know that our clean, comfortable accommodations and friendly team members all added up to an amazing stay overall. Please come back and join us again soon. Sincerely,General Manager
8/10 - Boa
Don
28 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Weekend getaway
Everything about the stay was wonderful. The only annoying thing, and it was very minor, was the refrigerator had a minor thumping to it. Not enough to warrant requesting a move, we just knew it was there. Other than that, it was a wonderful stay. The people were very friendly and helpful.
Don
Hospedou-se por 2 diárias em jan. de 2024
Resposta de General Manager em 30 de jan. de 2024
Dear Don,Thank you for choosing Baymont by Wyndham Greenwood and for taking the time to share your lovely review. While we are sorry there was even a slight concern with the refrigerator, we are thrilled that otherwise you had a wonderful visit. Your kind comments will be shared with the team, and we look forward to welcoming you back again someday.Sincerely,General Manager
10/10 - Excelente
Lakieva
28 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Everything Was Great!!
Lakieva
Hospedou-se por 2 diárias em jan. de 2024
Resposta de General Manager em 30 de jan. de 2024
Dear Lakieva,Thank you for sharing your feedback! We're delighted you had a great experience during your visit. Your positive comments mean a lot to our team, and we look forward to welcoming you back to Baymont by Wyndham Greenwood for another wonderful stay with us.Sincerely,General Manager
2/10 - Terrível
Steven
25 de jan. de 2024
Steven
Hospedou-se por 3 diárias em jan. de 2024
10/10 - Excelente
Troy
Viagem de negócios
24 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Troy
Hospedou-se por 4 diárias em jan. de 2024
Resposta de GM em 12 de mar. de 2024
Thank you for staying with us, we appreciate your feedback.
8/10 - Boa
Dusty
Viagem em grupo
19 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
A very nice stay
Very nice staff especially check in staff and the ladies in the breakfast area. Very good location. Hotel needs a few updated but overall a very nice hotel.
Dusty
Hospedou-se por 1 diária em jan. de 2024
Resposta de General Manager em 22 de jan. de 2024
Dear Dusty,We're so delighted to know that our prime location and friendly team members were the highlights of your visit. We'll keep your comments in mind regarding the upkeep of our accommodations, and we hope to see you again soon. Sincerely,General Manager
10/10 - Excelente
Jason
9 de jan. de 2024
Jason
Hospedou-se por 1 diária em jan. de 2024
Resposta de GM em 12 de mar. de 2024
Thank you for staying with us, we appreciate your feedback.
6/10 - Ok
Elmer
Viagem de negócios
8 de jan. de 2024
Pontos negativos: Serviço e funcionários
Elmer
Hospedou-se por 2 diárias em jan. de 2024
2/10 - Terrível
glorIa
7 de jan. de 2024
tried to cancel the trip because couldn’t arrive that day and was still charged. would please like a refund thank you
glorIa
Hospedou-se por 1 diária em jan. de 2024
Resposta de General Manager em 12 de jan. de 2024
Dear GlorIa,Our team was looking forward to hosting you, and it's unfortunate your travel plans changed. As you booked this reservation through a third-party site, we encourage you to reach out to Travelocity to discuss their cancellation policy. We hope to have the opportunity to welcome you in the future. Sincerely,General Manager
8/10 - Boa
Thomas
Viagem de negócios
29 de dez. de 2023
Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Thomas
Hospedou-se por 2 diárias em dez. de 2023
Resposta de GM em 12 de mar. de 2024
Thank you for staying with us, we appreciate your feedback.
10/10 - Excelente
Dar
Viagem com a família
27 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I wouldn’t get a room by the front entrance, as it was so loud and disturbing.
Dar
Hospedou-se por 1 diária em dez.. de 2023
Resposta de General Manager em 29 de dez. de 2023
Dear Dar,Based on your rating, it appears that all other aspects were enjoyable, and we apologize for any noise you experienced in your room. We are always available to address these types of concerns so that we can find a quieter area of our hotel for you. Nonetheless, we hope you were still able to relax during your stay. On your next visit, be sure to let our staff know of any room preferences during check-in. Thank you for sharing your feedback, and we hope to see you again soon!Sincerely,General Manager
10/10 - Excelente
Marena
25 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Marena
Hospedou-se por 2 diárias em dez. de 2023
Resposta de GM em 12 de mar. de 2024
Thank you for staying with us, we appreciate your feedback.
10/10 - Excelente
Ileana
Viagem com a família
22 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Staff friendly.
Ileana
Hospedou-se por 1 diária em dez.. de 2023
Resposta de General Manager em 23 de dez. de 2023
Dear Ileana,Thank you for your review! We appreciate your recognition of our friendly team and hope to have the pleasure of serving you again at Baymont by Wyndham Greenwood.Sincerely,General Manager
2/10 - Terrível
Barbara
Viagem com a família
10 de dez. de 2023
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Rude from the moment we arrived
She was rude. She couldnt find our reservation. She overcharged dhe said 84. And charged 134. The room smelled of pee. The beds were not mad properly. When you sat on bed the linen came loose. The room was to be handicapped accessible it was not. I also booked two rooms next to each other and she put the children upstairs. When i fou<ĥ
Barbara
Hospedou-se por 1 diária em dez.. de 2023
Resposta de General Manager em 12 de dez. de 2023
Dear Barbara,We appreciate you sharing your thoughts regarding your recent experience at our property. It greatly saddens us to hear we were unable to meet your expectations and that you were disappointed with the quality of your room. Please accept our apologies if you did not receive the standard of service our front desk team usually provides; we will certainly address your feedback internally to ensure improvements are made going forward. It also looks like you may have paid by cash, in which case we require a 50 deposit for incidentals, which will be refunded upon checkout. Your feedback is gratefully received and allows us to review areas where we could be doing better. Thank you for your valuable input.Sincerely,General Manager
10/10 - Excelente
LESLIE, SUMMERVILLE
Viagem de negócios
6 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great experience
LESLIE
Hospedou-se por 1 diária em dez.. de 2023
Resposta de General Manager em 7 de dez. de 2023
Dear Leslie,Thank you for choosing to stay with us at Baymont by Wyndham Greenwood. We are happy to know that you enjoyed your overall visit. It was a pleasure hosting you, and we hope to see you again soon! Sincerely,General Manager
2/10 - Terrível
Jacqueline
Viagem de negócios
30 de nov. de 2023
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Jacqueline
Hospedou-se por 1 diária em nov. de 2023
Resposta de GM em 12 de mar. de 2024
Thank you for staying with us, we appreciate your feedback. We apologize the issues you had during your stay.
4/10 - Insatisfatória
Charles
Viagem a dois
28 de nov. de 2023
Pontos negativos: Serviço e funcionários, comodidades e condições e instalações da propriedade
This location has a very attractive rate for sure. Have stayed there 3-4 times and usually was not too bad, considering the rate. In current economy, however, mgmt is probably overly challenged to leverage lower occupancy with being profitable enough to maintain quality of rooms and staff. Except for continental breakfast and the very courteous server, was not impressed with staff during our 2 nights, especially housekeeping. There's a sign in room offering option of not have daily fresh towel replacement if want to help with environment. But never expected maid to say that if we were staying 2 nights, they don't come in to the room and do anything after 1st night until day of departure. We've always found that most places (including this one in past??) at least empty trash cans, replace plastic cups and remake bed with existing sheets each night. So will probably use a different place place next trip.
Charles
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de General Manager em 30 de nov. de 2023
Dear Charles,It's good to know you appreciated our affordable rates and continental breakfast; however, we apologize that our housekeeping policies disappointed you. Your voice has been heard, and we will share your concerns with our leadership team. Thank you for allowing us to host you, and we hope your travels are safe and pleasant. Sincerely,General Manager
10/10 - Excelente
Teresa
22 de nov. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Teresa
Hospedou-se por 1 diária em nov. de 2023
Resposta de GM em 12 de mar. de 2024
Thank you for staying with us, we appreciate your feedback.
6/10 - Ok
Natalie, Greenwood
Viagem a dois
9 de nov. de 2023
Clean and reasonable for a cheap room
Natalie
Hospedou-se por 1 diária em nov. de 2023
Resposta de General Manager em 11 de nov. de 2023
Dear Natalie,Guest satisfaction is important to us, so we're happy to hear you appreciated clean, affordable accommodations. If there's anything we can do to make your next visit even better, please let us know. We hope to see you again soon.Sincerely,General Manager
8/10 - Boa
Mike
6 de nov. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Mike
Hospedou-se por 1 diária em nov. de 2023
Resposta de GM em 12 de mar. de 2024
Thank you for staying with us, we appreciate your feedback.
8/10 - Boa
Olga
Viagem com a família, Viagem com animais de estimação
3 de nov. de 2023
Pontos positivos: Serviço e funcionários e comodidades
Pontos negativos: Limpeza
It’s an okay place to crash overnight but I wouldn’t stay here again. Based on the rating, I was expecting something a little better. I think that it’s a 6 out of 10, not 7.6.
Olga
Hospedou-se por 1 diária em nov. de 2023
Resposta de General Manager em 6 de nov. de 2023
Dear Olga,Thanks so much for sharing your experience. Guest feedback is important to us, as it helps us continually improve, so we'd love to hear from you on what we could be doing better. It was a pleasure to host you, and we'd be honored to provide you with an even better stay in the future!Sincerely,General Manager
6/10 - Ok
Susan
Viagem de negócios
3 de nov. de 2023
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
The staff was very friendly. the room was concerning with the damp smell, water damage on the floor and furniture, no peep hole cover, hole in the ceiling and intermittently working air conditioner.
Susan
Hospedou-se por 4 diárias em out. de 2023
Resposta de General Manager em 6 de nov. de 2023
Dear Susan,Thank you for taking the time to provide such insightful feedback. Guest satisfaction is important to us, so it's disheartening to hear that some aspects of our accommodations didn't meet your expectations. Your comments regarding the odor in your room, the water damage, the ceiling, and the AC have all been communicated to our team. It's great to hear you appreciated our wonderful staff! We hope you'll give us another chance to provide the quality experience we know we're capable of. Safe travels to you.
10/10 - Excelente
Viajante verificado
28 de out. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
It was just a one night stay, and very comfortable for the price. Friendly staff
Viajante verificado
Hospedou-se por 1 diária em out. de 2023
Resposta de General Manager em 30 de out. de 2023
We take pride in offering comfortable, welcoming accommodations at an affordable rate, and we're glad you appreciated our efforts. Thank you for your kind words. Please come stay at Baymont by Wyndham Greenwood again soon!Sincerely,General Manager
8/10 - Boa
Janet M
Viagem de negócios
22 de out. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto