Junior Studio Suite | Vista da sacada

Avaliações de Bell Channel Inn Hotel

2.5 out of 5
Bell Channel Inn Hotel
Kings Road, Lucaya, Freeport, Grand Bahama

Avaliações

8,2

Muito boa

Nota 10 - Excelente. 90 de 245 avaliações" "
Nota 8 - Boa. 96 de 245 avaliações" "
Nota 6 - Ok. 42 de 245 avaliações" "
Nota 4 - Insatisfatória. 12 de 245 avaliações" "
Nota 2 - Terrível. 5 de 245 avaliações" "

8,2/10

Limpeza

8,8/10

Serviço e funcionários

8,0/10

Comodidades

7,6/10

Condições e instalações da propriedade

8,0/10

Cuidado com o meio ambiente

Avaliações

6/10 - Ok

Felipe, Sorocaba

Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Bom e barato
Vale a pena, hotel limpo com staff sempre simpaticos e solicitos. Unico problema é a distancia da praia (20 min andando)

10/10 - Excelente

david, Newcastle

Viagem com a família
Pontos positivos: Limpeza e condições e instalações da propriedade
Nothing fancy but it was clean and we felt very safe the food was good It was very affordable and a convenient location to where we wanted to go Great hotel if you have a budget to do other things in the beautiful Bahamas
Hospedou-se por 2 diárias em abr. de 2024

6/10 - Ok

Tracey B

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
?
Hospedou-se por 3 diárias em abr. de 2024

8/10 - Boa

Benoit

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em mar. de 2024

8/10 - Boa

Theodore

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Staff was friendly and cooperative. Only concern was not having an elevator for the 3rd floor residents.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Susie em 4 de mar. de 2024
Thank you Theodore for your review- we are happy to hear that you enjoyed your stay and loved the staff here.

10/10 - Excelente

Christopher, Lachine

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Près de la plage
Hospedou-se por 6 diárias em fev. de 2024
Resposta de Susie em 20 de fev. de 2024
Thank you Christopher for your 5 out of 5 review!! We are thrilled to hear that you enjoyed your stay with us! We hope to welcome you back again soon!

10/10 - Excelente

Terence

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice an affordable
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Susie em 13 de fev. de 2024
Thank you Terence for 5 star review!We are happy to hear that you enjoyed your stay with us! We aim to provide a cozy and friendly atmosphere, clean rooms and great customer service, while keeping it all budget friendly! Thank you for choosing Bell Channel Inn - here, you’re family!

8/10 - Boa

OLIVER SINH VAN

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I picked this Inn because one of the website has scuba diving, turns out the scuba owner retired last year. The service and staff are excellent although limited in what they can assist on activities. The place is out of the way, it's best to rent a car. It's about 20 minutes walk to the Port Lucayan Market. Vibration from music from a quarter mile away can be heard, so if you're a light sleeper, this could be an issue. Very convenient restaurant 'Upstairs on the Bay' has good food and excellent Conch Chowder.
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Liz em 9 de jan. de 2024
Thank you for taking time out to write a review.I hope you enjoyed the diving.Happy to hear that you enjoyed our restaurant.We hope to see you back in the future.

10/10 - Excelente

Wilvainson

Pontos positivos: Serviço e funcionários
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Liz em 9 de jan. de 2024
Thank you for taking time out to leave a review.We are happy that you enjoyed your stay with us and hope to see you back in the future.

10/10 - Excelente

terence

Hospedou-se por 1 diária em dez.. de 2023
Resposta de Liz em 9 de jan. de 2024
Thank you for taking time out to leave a review.We are happy that you enjoyed staying with us and hope to see you back in the future.

10/10 - Excelente

Hector

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The UpStairs Restaurant and the employees services are #1. My 5 time stay in Bell Channel
Hospedou-se por 3 diárias em nov.. de 2023
Resposta de BCI em 17 de nov. de 2023
Thank you Hector for your outstanding review, it was our pleasure serving you. We look forward to accommodating you on your 6-trip.Warm regards

6/10 - Ok

Shelly

Pontos positivos: Serviço e funcionários
Hospedou-se por 1 diária em out. de 2023
Resposta de . em 3 de nov. de 2023
Thank you for taking the time to leave a review.

10/10 - Excelente

Jeffrey

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Extremely friendly staff.
Hospedou-se por 3 diárias em out. de 2023
Resposta de Susie em 16 de out. de 2023
Thank you Jeffrey for your 5/5 star review! We love to hear when our guests enjoy their stay with us! We hope to welcome you back again soon!

8/10 - Boa

Valencia

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
My stay at Bell Channel was enjoyable, the hotel staff and restaurant staff are friendly and helpful, especially Roberta in housekeeping. The property is well maintained and rooms clean. The only negative is there is no elevator and I was on the 3rd floor and have injured knees which were very swollen and sore by day 3 and for the rest of my 7day stay.
Hospedou-se por 6 diárias em out. de 2023
Resposta de Susie em 16 de out. de 2023
Thank you Valencia for taking the time to leave us a review. We are happy to hear that you had an enjoyable stay and that you found our hotel and restaurant staff to be friendly and helpful. We do our best to ensure every guest has a great stay with us. Which is why I am so sorry to hear about your knee… did you ask the front desk if you could have changed to a different room/ floor? I’m sure we would have accommodated your request, if another room was available! I hope your knee is feeling better and that we can welcome you back again - this time on a lower floor.

10/10 - Excelente

Joseph

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
The hotel was nice. However the area is depressed
Hospedou-se por 2 diárias em ago. de 2023
Resposta de Susie em 1 de set. de 2023
Thank you Joseph for your review, we are glad that you enjoyed staying at Bell Channel Inn. As for the area we are located in, we like that our neighborhood is quiet as it is perfect for guests who wish to relax. We are far enough away from Port Lucaya's (sometimes) loud music at night, but still within walking distance for when you want to join in the fun. Our island is still showing signs here and there from the devastating Hurricane Dorian that flooded 80% of our island, but the island is bouncing back. The road we are located on is quiet and has a few unused properties, but it is mostly upscale condominiums and a new resort is being developed with luxury bungalows. Our property has an amazing restaurant and next to our property there is a nice bar and a small market & Café, where they do yoga as well. Overall, Bell Channel Inn is a great choice if you are looking for a quiet, quaint, family operated hotel, that believes in cleanliness and great customer service!We hope to welcome you back on your next visit to Freeport.

8/10 - Boa

Kirby

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
A pleasant family hotel
Bell Channel Inn is close enough to the Port Lucaya Marketplace to walk there and close enough to the Lucaya Shopping Center to get groceries at Solomon’s with a taxi ride back (public bus service was unreliable). There’s a small pool on the property and lots of beach chairs. The restaurant on the third floor is open from 7:30 in the morning until 11 at night. The food was good and reasonably priced. The front desk staff was always helpful. The room was spacious with a comfortable bed, a small refrigerator and microwave (but no utensils), and a shower. The air conditioner and ceiling fan kept the room cool. There was a balcony with 2 chairs. The flat screen TV had a variety of American channels, some Bahamaian channels and music channels. The wifi coverage was spotty. It was good in the lobby and the restaurant but less reliable in my room at the end of the building. I found that the signal improved if I placed my mobile device close to the TV signal box but it went in and out constantly. E-mail and web surfing were OK but forget about streaming videos. I’m glad I stayed there.
Hospedou-se por 2 diárias em jun. de 2023
Resposta de Susie em 1 de jul. de 2023
Thank You Kirby for your honest and very detailed review of your stay here at Bell Channel Inn.We are happy to hear that you enjoyed your stay here and we hope that your review will help other travelers to evaluate if Bell Channel Inn is the right fit for their vacation! We appreciate you taking the time to write a review and we thank you for your feedback.We hope to welcome you back again soon!

10/10 - Excelente

Rob

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Walking distance to marina and great onsite restaurant.
Hospedou-se por 3 diárias em jun. de 2023
Resposta de Liz em 26 de jun. de 2023
Hi Rob,Thank you for your review.We are happy that you enjoyed your stay with us as well as our restaurant.We hope to see you back soon!

10/10 - Excelente

Carol

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Staff were very friendly and helpful.
Hospedou-se por 1 diária em mai. de 2023
Resposta de Liz em 28 de mai. de 2023
Thank you for leaving a review.We are happy you enjoyed staying with us.We hope to see you back again.

10/10 - Excelente

Dwight

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great rate for an easy stay.
Booked a short trip, clean room and very comfortable. Check-In and check-out was very quick. Restaurant upstairs was very good.
Hospedou-se por 3 diárias em mai. de 2023
Resposta de Liz em 20 de mai. de 2023
Thank you for taking your time to write a review. We really appreciate it.We are happy you enjoyed your stay and hope to see you again.

10/10 - Excelente

Dennis

Hospedou-se por 1 diária em abr. de 2023
Resposta de Susie em 30 de abr. de 2023
Thank you Dennis for your 10 out of 10 review! We are thrilled that you had a great time while staying with us!

8/10 - Boa

Valencia

Pontos positivos: Limpeza e serviço e funcionários
The staff is very friendly and helpful, the restaurant have very good drinks and food. I understand they are still repairing from Dorian. Please keep updating. I Wish they had some type of entertainment or activity poolside.
Hospedou-se por 5 diárias em abr. de 2023
Resposta de Susie em 17 de abr. de 2023
Thank you for taking the time to write a review!We appreciate your feedback regarding poolside activities.Bell Channel Inn is now the new home of GB Line Dancers, so we proudly offer line dance classes by the pool a couple times a week (There are beginner classes open to anyone to join, so ask us for updated schedule & pricing). Also we host a Spaghetti Western Line Dance Party the last Friday of each month, where we offer food, drinks and lots of dancing down by the pool - everyone is welcome!

10/10 - Excelente

john

Viagem a dois
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Friendly staff. Cleanliness. Cleaning fee $22/night too high
Hospedou-se por 3 diárias em mar. de 2023
Resposta de Susie em 2 de abr. de 2023
Thank you John for your 5/5 review, we are glad that you enjoyed your stay with us. Please allow me to explain that the 20 10% VAT (22) is not only a cleaning fee but is a combination of various fees such as power surcharge and the VAT tax as well. We thought it would be easier for our guests to calculate their final costs if we consolidate them under one term: “Service charge” instead of having a long list of additional fees, like a lot of other hotels have. Thank you for bringing that up, thus giving us an opportunity to explain what that fee entails. Again, thank you for taking the time to write a review and giving us a 5/5 for your stay!

10/10 - Excelente

Beth

Hospedou-se por 1 diária em mar. de 2023
Resposta de Susie em 11 de abr. de 2023
Thank you Beth for your 5 star review!!We appreciate that you took the time to let future travelers know how much you enjoyed your stay with us! Have a great day!

10/10 - Excelente

Mario

Hospedou-se por 2 diárias em mar. de 2023
Resposta de Susie em 18 de mar. de 2023
Thank you Mario for your 10/10 rating - we are thrilled to know that you enjoyed your stay with us! We hope to welcome you back again soon!

10/10 - Excelente

Lee

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The people were very friendly and helpful.
Hospedou-se por 5 diárias em mar. de 2023
Resposta de Susie em 13 de mar. de 2023
Dear Lee,Thank you for your 5 star review!We really appreciate that you took the time to leave your review, so that other travelers can benefit from knowing your experience with us.We are happy to know that you enjoyed your stay with us and we hope to welcome you back again soon!

10/10 - Excelente

William

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great stay, clean, comfortable and good food!
Very clean. We just asked for fresh towels after the first night and they cleaned entire room and changed bed covers! Great view of harbor. Restaurant on site with very good food, especially breakfast. You get a free Bahamian drink with your stay! I would definately go back.
Hospedou-se por 4 diárias em fev. de 2023
Resposta de Susie em 22 de fev. de 2023
Thank you for your 10/10 rating - we are so happy to hear that you enjoyed your stay with us!

10/10 - Excelente

Lars

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Fint sted
Blot et kort ophold på 2 nætter men fint sted og god mad i deres restaurent. Meget stort værelse. Og så er det en dansker der har stedet :-)
Hospedou-se por 2 diárias em fev. de 2023
Resposta de Lisbeth em 22 de fev. de 2023
Hej Lars,Mange tak for din 10/10 rating. Det var hyggeligt at møde dig. Håber at vi ses igen!

2/10 - Terrível

Andrew C.

Hospedou-se por 7 diárias em jan. de 2023
Resposta de Susie em 17 de mar. de 2023
Dear Andrew C,I am very sorry to see that we did not live up to your expectations - I would love to know what happened, so we could have a change to redeem ourselves. I hope you will give us a second change.Kind regards

10/10 - Excelente

Scott Ray

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
People were super friendly and helpful. Restaurant upstairs was nice and food was very good reasonably priced.
Hospedou-se por 9 diárias em jul. de 2022
Resposta de Liz em 23 de jul. de 2022
Thank you so much for your 5 out of 5 rating. We are happy to hear that you enjoyed your experience with us at Bell Channel Inn and Upstairs on the Bay. We hope to see you back again.

10/10 - Excelente

Edward

Hospedou-se por 2 diárias em jun. de 2022
Resposta de Susie em 20 de jun. de 2022
Thank you for the 10/10 review!!! Nothing makes us happier than hearing that our guest(s) have had a wonderful time while staying with us and while vacationing in Freeport! Thanks again for taking the time to share your experience with everyone! We hope to welcome you back again soon.

8/10 - Boa

jeffery

Hospedou-se por 2 diárias em mai. de 2022
Resposta de Susie em 4 de mai. de 2022
Thank you Jeffery for taking the time to leave a review! We are happy to hear that you enjoyed your stay with us. We hope to welcome you back again soon!

8/10 - Boa

Serge

Hospedou-se por 1 diária em abr. de 2022
Resposta de Susie em 20 de jun. de 2022
Thank you Serge for taking the time to review your stay with us! We are happy to see that you enjoyed your stay with us and hope to welcome you back again!

10/10 - Excelente

Yves

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em abr. de 2022
Resposta de Susie em 4 de mai. de 2022
Thank you so much for your 10/10 rating!!! We are thrilled to hear that you loved your stay with us! We hope to welcome you back again soon.

8/10 - Boa

Jim

Pontos positivos: Limpeza e serviço e funcionários
Nice place. Nice staff. Fixtures like shower and toilet not working well and everything a little thread-bare. Reasonable price. I wouldn’t hesitate to recommend it to someone if they asked.
Hospedou-se por 3 diárias em mar. de 2022
Resposta de Susie em 16 de mar. de 2022
Hi Jim, Thank you for taking the time to write a review. I will go back and see which room you were in, so ensure that the issue with the fixtures that you mentioned, have been fixed. We are glad to hear that overall you had a great stay and you would recommend us to your friends! It was a pleasure having you here and we hope to welcome you back again soon!

10/10 - Excelente

Raphael

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
tres bon établissement. tres bien situé, le bar restaurant a l'etage est super pratique et surtout super bon avec un staff tres amicale. un seul point noir : le centre de plongee est fermé.
Hospedou-se por 7 diárias em dez. de 2021
Resposta de Susie em 6 de jan. de 2022
Thank you so much for your 5 star review - we really appreciate it! We are so glad that you enjoyed your stay with us… yes the dive center unfortunately had to close its doors due to Covid. We will happily help you to find another dive center or help you to book any other tour that may interest you. Hope to see you back soon!

8/10 - Boa

Juliette

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Location was good. Property clean and service was good.
Hospedou-se por 3 diárias em dez. de 2021
Resposta de Susie em 2 de jan. de 2022
Thank you for your review! We are glad that you enjoyed your stay with us!

10/10 - Excelente

John

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The staff at the Inn are amazing. Early check in since our plane was 4 hours before check in time. Housekeeping always wanting to know what was needed in the room and brought every day. One of the staff offered to take us and bring us back to a local fish fry. On site tour guide that can take you anywhere on the island for a reasonable fee. On site restaurant superb. Prices reasonable. Room spacious. Bed comfy. Air conditioning and ceiling fan kept room very comfortable. Coffee maker with coffee provided daily. Fridge and microwave as well. All rooms have beautiful view of Bell Chanel. Pool and pool deck well maintained. Ice plentiful. Quiet safe area. Market place and public beach 15 to 20 minute easy flat walk. Diving was not available at resort as advertised and apparently will be in future. However staff hooked us up with Grand Bahama scuba who came and got us and dropped us back off with no problem and a very short ride.
Hospedou-se por 7 diárias em out. de 2021
Resposta de Susie em 27 de out. de 2021
Thank you John for taking the time to write such a thorough review! We are delighted that you enjoyed staying with us and it was indeed a pleasure to host you and your wife for your anniversary! I am sure your review will help a lot of travelers who are deciding if Bell Channel Inn is the right fit for their trip to Freeport! Thanks again… your review means a lot to us!

10/10 - Excelente

Ladicia

Hospedou-se por 3 diárias em jul. de 2021

4/10 - Insatisfatória

Rui

Hospedou-se por 1 diária em jul. de 2021
Resposta de Susie em 21 de jul. de 2021
We are sorry to see that something did not live up to your expectations. We would have loved a chance to make it right!

8/10 - Boa

bradley

Hospedou-se por 3 diárias em mai. de 2021
Resposta de Susie em 31 de mai. de 2021
Thank you for taking the time to rate your stay with us! We are happy to know that you enjoyed your stay!

6/10 - Ok

Viajante verificado

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
I guess you get what you pay for? Honestly just needed a place to rest my head for a few days while hanging out with family who live on the island. The room was a bit dirty behind the night stand. Balcony was dirty as well. Sheets and comforter on one of the beds had stains on it. Restaurant upstairs closes at 10 due to a curfew set in place, verbiage on site and online still show it’s open until 11 which can be deceiving to people staying there and don’t know about the curfew. The restaurant food for breakfast and staff were great though! Location is great, close to Port Lucaya. This won’t be my first location of choice in the future sadly.
Hospedou-se por 2 diárias em mai. de 2021
Resposta de Susie em 28 de mai. de 2021
Thank you for taking the time to rate your experience. Firstly, I would like to apologize and also thank you for pointing out that our signage onsite is not adequate. I will personally ensure that everything is updated both onsite and online. I am glad that you liked the restaurant and our location. I would love it if you gave us a second chance!

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Loved the balcony view, room and bed was very comfortable. Parking was a challenge.
Hospedou-se por 1 diária em fev. de 2020
Resposta de Susie em 22 de fev. de 2020
Thank you for you kind words! We are happy to hear that you loved your stay with us. We apologize for the inconvenience with finding parking. Our restaurant is quite a local hot spot on the island, which is why we have acquired more parking across the street. Thank you for taking the time to leave a review. We hope to welcome you back again soon!

6/10 - Ok

Viajante verificado

Hospedou-se por 8 diárias em ago. de 2019
Resposta de Susie em 4 de out. de 2019
Thank you for taking the time to post your review!

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em ago. de 2019
Resposta de Bell Channel Inn em 19 de ago. de 2019
Thank you for your awesome review.

10/10 - Excelente

Viajante verificado

Viagem de negócios, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Amazing view. Very friendly staff. Restaurant has excellent menu. Food was delicious.
Hospedou-se por 2 diárias em jul. de 2019
Resposta de Bell Channel Inn em 6 de ago. de 2019
Thank you for your awesome review.

6/10 - Ok

Viajante verificado

Pontos positivos: Limpeza e conforto do quarto
A complicated stay.
The stay was okay staff is friendly one problem if your towel is changed you’re not able to receive a new set right away because they are being washed. The room is non smoking but it sure smell smoky when we got in had to get spray from front desk. The housekeepers were very nice and helpful. A peasant wanted to be confrontational with me for looking at my friends coming to pick me up and housekeeper had to speak with her about her behavior to a guest.
Hospedou-se por 3 diárias em jul. de 2019
Resposta de Bell Channel Inn em 6 de ago. de 2019
Thank you for your review. We have a no smoking policy for our rooms but sometimes guests ignore the rules. We apologize for any inconvenience. We try to make our guests feel like part of our family and I'm glad our housekeepers succeded. We hope to see you again.

8/10 - Boa

Kenneth

Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Pontos negativos: Condições e instalações da propriedade
1 Night Stay
We came back as we stayed here last year. Jeanie is very welcoming and helpful; ordering us taxis for shopping & the airport. They provide a coupon for a free drink in the bar for all 3 of us and the restaurant serves great food quickly. The room C-1 was lacking as there was a very small weak stream of water in the sink; however the shower was fine. And we only had 2 sets of towels when there are 3 of us. No beach but nice view of harbor & Lucayan Marketplace.
Hospedou-se por 1 diária em jul. de 2019
Resposta de Bell Channel Inn em 6 de ago. de 2019
Thank you so much for your awesome review. We really appreciate it and hope to see you again.

8/10 - Boa

Viajante verificado

Pontos positivos: Serviço e funcionários
Limited menu, however food was good and staff was pleasant.
Hospedou-se por 4 diárias em jul. de 2019
Resposta de Bell Channel Inn em 6 de ago. de 2019
We're currently in the process of expanding our menu. Thank you for your review and we're glad you enjoyed your meal.

8/10 - Boa

Evelyn

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jun. de 2019

10/10 - Excelente

Viajante verificado

Hospedou-se por 7 diárias em jun. de 2019
Resposta de Susie em 27 de jun. de 2019
Thank you for your 5 star review! 😊