Dear Dagoberto,Thank you for your review. We are sorry to hear that we failed to meet your expectations during your recent stay. We hope to have the opportunity to serve you again should your travels bring you back to the area.

Dear Dagoberto,Thank you for taking a moment to share your experience. It is disappointing to see that we did not exceed your expectations and we would like to hear what we could have done better to make this experience excellent.We hope to see you again the next time you return to the South Florida area.

Dear Alessandra,Thank you for taking a moment to share your experience. It is disappointing to see that we did not exceed your expectations and we would like to hear what we could have done better to make this experience excellent. We hope to see you again the next time you return to the South Florida area.

Thank you for taking a moment to share your experience. Your feedback means a great deal to us. We hope to see you again!

Thank you so much for your excellent review and rating. We are here for you.

Dear Ruth,Thank you for your review. We are sorry to hear that we failed to meet your expectations during your recent stay. We never want our guests to feel misled, our Resort fee does not cover the beach umbrella. I have shared your room concern with the appropriate department leaders for further review on the back end.We hope to have the opportunity to serve you again should your travels bring you back to the area.

Dear Mindy,Thank you so much for your 5-star rating! We are delighted to have welcomed you as our guest and we are thrilled that you thoroughly enjoyed your stay with us. We hope to see you again!

Thank you for your excellent review and rating. We are here for you!!!

Dear Scot,Thank you for taking a moment to share your experience. Your rating means a great deal to us. We hope to see you again!

It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We are very fortunate to have so many great reviews, and greatly appreciate you adding your experience! Thank you again for the comments that you have shared, and we look forward to your return.

Thank you for your good rating.

Dear Jennifer,Thank you for your review. We are sorry to hear that we failed to meet your expectations during your recent stay. We hope to have the opportunity to serve you again should your travels bring you back to the area.

Dear Kelli,Thank you so much for your 5-star rating! We are delighted to have welcomed you as our guest and we are thrilled that you thoroughly enjoyed your stay with us. We hope to see you again!

Dear Jessica,Thank you so much for your 5-star rating! We are delighted to have welcomed you as our guest and we are thrilled that you thoroughly enjoyed your stay with us. We hope to see you again!

Dear Lexus,We truly appreciate you taking the time to share your experience with us! Our fees are in line with similar properties in the area, and we feel that we offer good value given our central location and extensive facilities. We hope to see you again!

Dear Ed,Thank you for taking the time to share your experience about your recent stay at our hotel. We really appreciate all of your feedback. We're delighted to note that you had a pleasant encounter with our staff. We certainly make every effort to deliver the highest standard of customer service to all our guests, and it is always encouraging to receive such compliments! We cannot wait to share your kind words with the team. We look forward to welcoming you back to our hotel soon!

Thank you for your feedback. I will share it with our leadership team.

Dear Patrick,Thank you for taking a moment to share your experience. It is disappointing to see that we did not exceed your expectations. I have also communicated your concerns to our housekeeping leaders to make sure this were isolated incidents and corrected moving forward. We hope to have the chance to welcome you back in the future!

Dear Vito,Thank you so much for your 5-star rating! We are delighted to have welcomed you as our guest and we are thrilled that you thoroughly enjoyed your stay with us. We hope to see you again!

Dear Siara,Thank you for taking the time to share your rating with us. It was an honor to welcome you as our guest and we are pleased to know that the majority of your stay with us was satisfactory. We look forward to welcoming you back to our hotel soon!

Dear Brad,Thank you for your review. We are sorry to hear that we failed to meet your expectations during your recent stay. We truly appreciate your feedback and can assure you that we'll be addressing your concerns with the appropriate team leaders. We hope to have the chance to welcome you back in the future for a more enjoyable stay.

Dear Jose,Thank you for taking a moment to share your feedback with us. We are extremely disappointed that the service you received fell below both your expectations and our standards. All of your comments will be dealt with a management level and relayed back to the hotel. We hope to have the chance to welcome you back in the future for a more enjoyable stay.

Dear Abbie,Thank you for your rating! We are delighted to have welcomed you as our guest and we are thrilled that you thoroughly enjoyed your stay with us. We hope to see you again!

We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback will help us improve for your next visit. Thank you for your review, and we hope to welcome you back to our hotel in the future.

We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback will help us improve for your next visit. Thank you for your review, and we hope to welcome you back to our hotel in the future.

Dear Marlene,Thank you so much for your 5-star rating! We are delighted to have welcomed you as our guest and we are thrilled that you thoroughly enjoyed your stay with us. We hope to see you again!

Thank you for your review. We are sorry to hear that we failed to meet your expectations during your recent stay. We truly appreciate your feedback as we are always looking for opportunities to improve. We hope to have the chance to welcome you back in the future for a more enjoyable stay.

Thank you for taking the time to share your rating with us. We are disappointed to know that we were not able to meet your expectations. Our goal is to always provide great service that will make you want to return again and again. We hope that you will give us another try and let us prove this to you during your next visit.

Thank you for your good rating.

Thank you for your feedback and excellent rating. We are here for you.

We are s sorry that you feel this way. Thank you for your feedback.

Dear Greg,Thank you for taking the time to share your thoughts regarding your most recent stay at our property. I appreciate you bringing these issues to our attention. I will share your message with our leadership team.We hope to see you again!

Dear Megan,Thank you so much for your 5-star rating! We are delighted to have welcomed you as our guest and we are thrilled that you thoroughly enjoyed your stay with us. We hope to see you again!

Dear Julio,We truly appreciate you taking the time to share your positive experience with us! It was a pleasure to welcome you as our guest. We'll be addressing your concerns with the appropriate team members. We hope to see you again!

Dear Richard,Thank you so much for your 5-star rating! We are delighted to have welcomed you as our guest and we are thrilled that you thoroughly enjoyed your stay with us. We hope to see you again!

Dear Julie,We truly appreciate you taking the time to share your positive experience with us! It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon

Dear Patrick,Thank you for your terrific review on your recent stay! It was an honor to welcome you as our guest and we are pleased to know that the majority of your stay with us was satisfactory. We look forward to welcoming you back to our hotel soon!

Dear Vilkens,Thank you so much for your 5-star rating! We are delighted to have welcomed you as our guest and we are thrilled that you thoroughly enjoyed your stay with us. We hope to see you again!

Dear Wojciech,Thank you so much for your 5-star rating! It was an honor to welcome you as our guest and we are pleased to know that the majority of your stay with us was satisfactory. We hope to see you again!

Dear Jean,Thank you for taking a moment to share your experience. It is disappointing to see that we did not exceed your expectations on your recent stay. Also I would like to mention that we have Ice machine available every floor.We hope to see you again the next time you return to the South Florida area.

Dear Mark,Thank you for taking a moment to share your experience. Your feedback means a great deal to us. We hope to see you again!

Dear Lindsey,We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your stay with us! Your kind acknowledgment of the service of our associates is very much appreciated. We look forward to welcoming you back to The Westin Fort Lauderdale soon!

Dear Kevin,Thank you for your rating! We are delighted to have welcomed you as our guest and we are thrilled that you enjoyed your stay with us. We hope to see you again!

Dear Ivory,We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your stay with us! We'll be addressing your concerns with the appropriate team members of Lona. Thank you for bringing this to our attention. We hope to see you again!

Thank you for your excellent rating.

Denise-We apologize that you feel that way. We were simply looking out for your safety and the safety of our guests due to our recent encounter. We hope to have the chance to welcome you back and showcase the experience so many rave about.

We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback will help us improve for your next visit. Thank you for your review, and we hope to welcome you back to our hotel in the future.

Thank you very much for your feedback and excellent rating. We are here for you.