Recepção

Avaliações de Holiday Inn Edinburgh, an IHG Hotel

4 out of 5
Holiday Inn Edinburgh, an IHG Hotel
132 Corstorphine Road, Edinburgh, Scotland

Avaliações

8,0

Muito boa

Nota 10 - Excelente. 360 de 1000 avaliações" "
Nota 8 - Boa. 374 de 1000 avaliações" "
Nota 6 - Ok. 171 de 1000 avaliações" "
Nota 4 - Insatisfatória. 65 de 1000 avaliações" "
Nota 2 - Terrível. 30 de 1000 avaliações" "

8,0/10

Limpeza

8,6/10

Serviço e funcionários

8,0/10

Comodidades

7,4/10

Condições e instalações da propriedade

7,6/10

Cuidado com o meio ambiente

Avaliações

4/10 - Insatisfatória

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Pontos negativos: Serviço e funcionários
Hospedou-se por 4 diárias em set. de 2023
Resposta de Sanjaya Weerasinghe em 25 de set. de 2023
Thank you for taking the time to leave us a review. Look forward to welcoming you back.

8/10 - Boa

Nuno

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Nice Experience
Bastante agradável. O quarto confortável e espaçoso.O pessoal bastante atencioso e disponiveis para ajudar e dar todas as informações necessárias.
Hospedou-se por 1 diária em ago. de 2018
Resposta de Alan em 22 de ago. de 2018
Caro Nuno, obrigado pela sua avaliação da sua estadia connosco. Estamos satisfeitos por você ter tido uma boa estadia e esperamos vê-lo novamente no futuro.

8/10 - Boa

Carlos

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Viagem dos sonhos!!!!
O hotel corresponde ao conjunto da cidade. Atende perfeitamente as expectativas do viajante. Amamos!!!!

10/10 - Excelente

JOHN

Viagem com a família
Pontos positivos: Comodidades
Great job
Hospedou-se por 2 diárias em mai. de 2024

8/10 - Boa

Basudeb

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great hotel with amazing facilities including steam and jacuzzi in a nice place within walking distyof Edinburgh Zoo.
Resposta de Sanjaya Weerasinghe em 13 de mai. de 2024
Thank you for taking the time to leave us a review. Look forward to welcoming you back.

10/10 - Excelente

Heather

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This property was excellent especially the staff. Shower did not work but other than that I would very much recommend this hotel and will use in my future travels.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Sanjaya Weerasinghe em 8 de mai. de 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Edinburgh. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Have noted and passed your comments on to the appropriate Team Manager to action. We hope that you will give us the opportunity to serve you again in the future.

10/10 - Excelente

Dave, Loveland

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
hotel was -more- than adequate. Good location. Staff was very nice.
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Sanjaya Weerasinghe em 3 de mai. de 2024
Thank you for taking the time to leave us a review. Look forward to welcoming you back.

10/10 - Excelente

Evelyn

Clean, comfortable, beautiful view of Pentlandite Hills, great breakfast & lovely staff. Convenient location with ample parking. We shall return😄
Hospedou-se por 1 diária em abr. de 2024
Resposta de Marta em 29 de abr. de 2024
Thank you for sharing your delightful experience! We’re thrilled to hear that you found our rooms clean, comfortable, and enjoyed the beautiful view of the Pentland Hills. Our dedicated staff takes pride in providing excellent service, and we’re glad you appreciated it. The convenient location with ample parking is indeed a plus. We look forward to welcoming you back soon! Best wishes, Marta

6/10 - Ok

Stephen

Pontos positivos: Limpeza
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Sanjaya Weerasinghe em 22 de abr. de 2024
Thank you for taking the time to leave us a review. Look forward to welcoming you back.

10/10 - Excelente

alexander

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de Sanjaya Weerasinghe em 22 de abr. de 2024
Thank you for taking the time to leave us a review. Look forward to welcoming you back.

8/10 - Boa

Palminder

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice people, comfortable bed nice room, bathrooms could be better
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Sanjaya Weerasinghe em 21 de abr. de 2024
Thank you for taking the time to leave us a review. Look forward to welcoming you back.

8/10 - Boa

Krishna

Hospedou-se por 1 diária em abr. de 2024
Resposta de Sanjaya Weerasinghe em 8 de mai. de 2024
Thank you for taking the time to leave us a review. Look forward to welcoming you back.

10/10 - Excelente

Venkata

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It is located in the convenient place and buses are available. it right next to Edinburgh Zoo Staff are good and very big TV
Hospedou-se por 1 diária em abr. de 2024
Resposta de Marta em 12 de abr. de 2024
Thank you for your review! We appreciate your feedback. Edinburgh Zoo is indeed a convenient location, and it’s great to hear that the staff are helpful. As for the big TV in the room, we’re thrilled that you enjoyed the entertainment options during your stay.If you have any further comments or suggestions, feel free to share them with us. We’re committed to ensuring our guests have a pleasant experience, and we’ll continue to strive for excellence.Should you decide to visit again, we look forward to welcoming you back to our hotel near Edinburgh Zoo!Best wishes, Marta

10/10 - Excelente

Elenore

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Front desk staff were very helpful with my questions Quick and easy check in and check out. The restaurant served great food and staff were quick with my ordt. Housekeepers did their job keeping the room clean, fresh and tidy.
Hospedou-se por 5 diárias em abr. de 2024
Resposta de Marta em 10 de abr. de 2024
Thank you for choosing our hotel for your recent stay! We truly appreciate your positive feedback and are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service, and we’re thrilled that you found our front desk staff helpful, check-in and check-out process efficient, and the restaurant’s food delightful.Additionally, we’re pleased to know that our housekeeping team maintained your room to your satisfaction, ensuring it was clean, fresh, and tidy throughout your stay.Your kind words motivate us to continue delivering outstanding hospitality. We look forward to welcoming you back soon for another memorable visit.Best wishes, Marta

10/10 - Excelente

June

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We’ve stayed here before and it’s clear that the bedrooms have been refurbished as the room was much nicer than last time. The bed was very comfortable and there’s plenty of room to hang your clothes in the wardrobe. The staff are always very polite and helpful. It’s very handy for the zoo and there’s a great Chinese restaurant right opposite.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Sanjaya Weerasinghe em 8 de abr. de 2024
Thank you for taking the time to leave us a review. Look forward to welcoming you back.

10/10 - Excelente

Jon

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Really friendly staff. Lovely food
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Sanjaya Weerasinghe em 8 de abr. de 2024
Thank you for taking the time to leave us a review. Look forward to welcoming you back.

10/10 - Excelente

Alison

Pontos positivos: Limpeza, serviço e funcionários e comodidades
Lovely stay as always - frustrating that toilet wouldn’t flush properly and the shower was a bit low for my personal liking.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Sanjaya Weerasinghe em 8 de abr. de 2024
Thank you for taking the time to leave a review. Have noted and passed your comments on to the appropriate Team Manager to action.

8/10 - Boa

Beverley, Dundee

Staff friendly and helpful. Hotel possibly in need of a refurbishment.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Sanjaya Weerasinghe em 8 de abr. de 2024
Thank you for your feedback, we do appreciate both positive and negative feedback and act upon where we can. Hope we can welcome you back on a future occasion.

10/10 - Excelente

Craig

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Holiday inn edinburgh is next to edinburgh zoo so a good hotel for families. Premium rooms are nice and spacious although i did find the bathroom a little cramped for the room type. The reception staff were very good especially at check inn over easter son was so pleased when the recpetion member took over an envelope with Easter things in it, which made him feel very special and rought smile to his face.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Marta em 7 de abr. de 2024
Thank you for choosing to stay at Holiday Inn Edinburgh! We appreciate your detailed feedback, and we’re delighted to hear that our location next to Edinburgh Zoo was convenient for your family. Our premium rooms are designed to provide comfort and space, although we apologize if the bathroom felt a bit cramped. Your comments are valuable as we continuously strive to enhance our guests’ experience.We’re thrilled that our reception staff made your Easter check-in special! It’s heart-warming to know that your son’s smile was brightened by the surprise envelope with Easter treats. Moments like these make our efforts worthwhile.We look forward to welcoming you back to Holiday Inn Edinburgh in the future. If there’s anything else we can assist you with, please feel free to reach out.Warm regards,Marta

8/10 - Boa

Shona

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Easy stay
Hospedou-se por 1 diária em abr. de 2024
Resposta de Marta em 5 de abr. de 2024
Thank you for sharing your feedback! We appreciate your rating of 4 out of 5 for your recent stay. It’s great to hear that your experience was an easy stay. We value your input and hope to welcome you back soon for another enjoyable visit. Best wishes, Marta

4/10 - Insatisfatória

F

Viagem em grupo
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza
The enire room was not clean. The bathroom 's floor was even sticky. I had to complain and the staff gave us another room
Hospedou-se por 1 diária em abr. de 2024
Resposta de Marta em 2 de abr. de 2024
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. It is our utmost priority to provide a clean and comfortable environment for all our guests, and we regret that we fell short of your expectations.We appreciate your patience and understanding in allowing us to address the issue promptly. Our team has taken your comments seriously, and we have already taken steps to rectify the situation. The bathroom floor has been thoroughly cleaned, and we assure you that this was an isolated incident.We hope that your subsequent room met your expectations and that you were able to enjoy the rest of your stay.Once again, we apologize for any inconvenience caused, and we look forward to welcoming you back in the future.Warm regards,

10/10 - Excelente

Nina

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great location, close to the city centre, amazing staff 😘
Hospedou-se por 1 diária em mar. de 2024
Resposta de Marta em 2 de abr. de 2024
Thank you for sharing your positive experience! It’s wonderful to hear that the location was great, the hotel staff were amazing, and the overall experience scored a 5/5. Your feedback is valuable and appreciated. We look forward to welcoming you back soon!Best wishes,

6/10 - Ok

Stephen

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Marta em 5 de abr. de 2024
Thank you for sharing your feedback! We appreciate your rating of 3 out of 5 for your recent stay. While we’re glad to have hosted you, we also recognize that there’s room for improvement. Our team takes guest reviews seriously, and we’ll use your input to enhance our services.If there are specific details you’d like to share about your stay, please feel free to reach out to us directly. We hope to have the opportunity to welcome you back in the future and provide an even better experienceBest wishes, Marta

10/10 - Excelente

Kyle

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
No complaints
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Marta em 2 de abr. de 2024
Thank you for your positive feedback! We are delighted to hear that you had a pleasant experience during your stay with us. Your 5/5 rating is greatly appreciated, and we are thrilled that you found our accommodations satisfactory.Our team works hard to ensure that each guest has a comfortable and enjoyable stay. We hope to continue exceeding your expectations in the future. If there is anything else we can assist you with, please do not hesitate to reach out.We look forward to welcoming you back soon!Warm regards,

8/10 - Boa

Alena

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Room is nice, but Spirit Health facilities are quite old
Hospedou-se por 1 diária em mar. de 2024
Resposta de Marta em 2 de abr. de 2024
Thank you for sharing your feedback. It's great to hear you found your room to your liking! However, we're sorry to learn that our Spirit Health facilities didn't meet your expectations due to their age. We're committed to providing a quality experience in all aspects of your stay, and your input is invaluable as we consider future updates and improvements. Please rest assured that we are looking into ways to refresh and enhance these facilities. We hope to welcome you back soon and provide a more satisfying overall experience.Warm regards,

8/10 - Boa

BAHAR

Viagem a dois
In the room aırcondıtıon not good
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Marta em 2 de abr. de 2024
Thanks for your review and the 4/5 rating! We're sorry the air conditioning wasn't up to par. We're on it—checking and improving our AC systems to ensure a comfy stay next time. Hope to see you again!Best wishes,

10/10 - Excelente

Roy

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Marta em 2 de abr. de 2024
Thank you so much for taking the time to share your wonderful experience at our hotel! We truly appreciate your kind words and the perfect 5/5 rating! We are looking forward to welcoming you back soon!Best wishes,

10/10 - Excelente

Nicola

Great place to stay 😊
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Marta em 2 de abr. de 2024
Thank you for choosing us and giving us a perfect 5/5 rating. We’re delighted that your stay exceeded your expectations. Your feedback is invaluable to us, and we’re thrilled to have contributed to your memorable experience. We look forward to welcoming you back for another exceptional stay. Your 5/5 rating fills us with joy!

8/10 - Boa

Thomas

Viagem com a família
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Hotel was satisfactory , a little to far from the city center
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Marta em 31 de mar. de 2024
Dear ThomasThank you for choosing our hotel. We appreciate your feedback. While we aim to provide a convenient location, we apologize if the distance from the city canter fell short of your expectations. We hope to welcoming you back soonWarm regards,

10/10 - Excelente

Sayooj

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Lots of parking and easy access to the public transportation
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Marta em 30 de mar. de 2024
Dear Sayooj, We’re delighted to hear that you found our parking facilities ample and convenient. Our goal is to ensure that our guests have a hassle-free experience, and easy access to public transportation is definitely a plus! Whether you’re exploring the city or commuting, we’re glad you found it convenient. Thank you for your positive feedback, and we look forward to welcoming you back soon!

10/10 - Excelente

Shana

Hospedou-se por 2 diárias em mar. de 2024
Resposta de Sanjaya Weerasinghe em 19 de abr. de 2024
Thank you for taking the time to leave us a review. Look forward to welcoming you back.

10/10 - Excelente

Bruce

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
A conveniently situated hotel with, importantly for my wife, a walk-in shower. Very friendly staff. On-site parking and access to local bus services close by, is an added bonus.
Hospedou-se por 5 diárias em mar. de 2024
Resposta de Sanjaya Weerasinghe em 29 de mar. de 2024
Thank you for taking the time to leave us a review. Look forward to welcoming you back.

8/10 - Boa

Kin Sang

Viagem a dois
Pontos positivos: Limpeza
Location is good, near the zoo and within walking distance from various restaurants
Hospedou-se por 6 diárias em mar. de 2024
Resposta de Sanjaya Weerasinghe em 28 de mar. de 2024
Thank you for taking the time to leave us a review. Look forward to welcoming you back.

8/10 - Boa

Rex

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Very good overall
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Sanjaya Weerasinghe em 27 de mar. de 2024
Thank you for taking the time to leave us a review. Look forward to welcoming you back.

4/10 - Insatisfatória

Patrick

Viagem de negócios, Viagem com a família
Hotel is a monstrous building in a nice area. Very few Scottish staff, you could be anywhere. The breakfast a big disappointment, congealed scrambled eggs, several customers complaining about the uncooked bacon (most of us do not like partly grilled uncooked). Not good value for money. Just a big chain hotel with no personality
Hospedou-se por 1 diária em mar. de 2024
Resposta de Marta em 28 de mar. de 2024
Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We appreciate your comments and apologize for any inconvenience you experienced during your visit.Regarding the breakfast, we sincerely apologize for falling short of your expectations. We have shared your feedback with our culinary team to address the issues you mentioned. Rest assured, we are committed to improving the quality of our offerings to ensure a delightful dining experience for all our guests. In terms of staffing, we appreciate your observation, but we aim to maintain a diverse and international team in our hotel. Once again, we apologize for any inconvenience you encountered during your stay. We hope you will consider giving us another opportunity to exceed your expectations in the future.Warm regards,

8/10 - Boa

Carolyn

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
The room was lovely and so was the hotel. The breakfast was first class but the dinner was far from first class. It took almost an hour to get our food and the food wasn't the best, neither was the service. When we complained, we didn't even get an apology from the waiting staff. However, the manager was very apologetic and helped rectify things. Not the best £70something we've ever spent on food. Overall though, we'd stay there again, we just wouldn't eat dinner there.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Sanjaya Weerasinghe em 26 de mar. de 2024
Thank you for your feedback, we do appreciate both positive and negative feedback and act upon where we can. Hope we can welcome you back on a future occasion..

8/10 - Boa

Stuart

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The only point I would make is cold buffet part of breakfast was limited compared to what it used to be and price has gone up
Hospedou-se por 1 diária em mar. de 2024
Resposta de Sanjaya Weerasinghe em 26 de mar. de 2024
Thank you for taking the time to leave a review. Have noted and passed your comments on to the appropriate Team Manager to action.

8/10 - Boa

Pekka

Hospedou-se por 2 diárias em mar. de 2024
Resposta de Sanjaya Weerasinghe em 14 de abr. de 2024
Thank you for taking the time to leave us a review. Look forward to welcoming you back.

10/10 - Excelente

ronald

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Lovely hotel, friendly staff
Hospedou-se por 1 diária em mar. de 2024
Resposta de Sanjaya Weerasinghe em 21 de mar. de 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Edinburgh. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 - Excelente

Pat

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Clean, tidy, pleasant staff. An excellent stay, thank you.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Sanjaya Weerasinghe em 20 de mar. de 2024
Thank you for taking the time to leave us a review. Look forward to welcoming you back.

10/10 - Excelente

Ann

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Suprina at the front desk, made check in super smooth. What expedia promised was not what I got upon checkin, I had to upgrade, however Suprina was extremely helpful.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Sanjaya Weerasinghe em 20 de mar. de 2024
Thank you for taking the time to leave us a review. Look forward to welcoming you back.

10/10 - Excelente

Fiona

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Sanjaya Weerasinghe em 17 de mar. de 2024
Thank you for taking the time to leave us a review. Look forward to welcoming you back.

8/10 - Boa

Andreea

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Perfect location if you want to go about and visit places. The hotel is right next to the zoo. Amazing
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Sanjaya Weerasinghe em 17 de mar. de 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Edinburgh. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 - Excelente

Gerardo

Hospedou-se por 1 diária em mar. de 2024
Resposta de Marta em 2 de abr. de 2024
Thank you for sharing your delightful experience at our hotel. Your perfect 5/5 rating warms our hearts, and we’re thrilled to have exceeded your expectations.We hope to welcome you back soon!

8/10 - Boa

Rhona

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Sanjaya Weerasinghe em 10 de mar. de 2024
Thank you for taking the time to leave us a review. Look forward to welcoming you back

10/10 - Excelente

Jack

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It was quite easy to access and stay there as the room was nice.
Hospedou-se por 5 diárias em mar. de 2024
Resposta de Marta em 9 de mar. de 2024
Thank you for your feedback! We’re delighted to hear that accessing and staying at our hotel was easy for you. We take pride in providing comfortable rooms for our guests. If you have any further comments or suggestions, feel free to share them with us. We hope to welcome you back soon!

10/10 - Excelente

Hannah

Pontos positivos: Limpeza, serviço e funcionários e comodidades
I loved the customer service!!
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Sanjaya Weerasinghe em 3 de mar. de 2024
Thank you for taking the time to leave us a review. Look forward to welcoming you back.

2/10 - Terrível

Richard

Hospedou-se por 1 diária em fev. de 2024
Resposta de Sanjaya Weerasinghe em 20 de mar. de 2024
Thank you for taking the time to leave us a review. Look forward to welcoming you back.

10/10 - Excelente

stephanie

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This hotel was lovely and a nice price . Thank you !
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Sanjaya Weerasinghe em 26 de fev. de 2024
Thank you for taking the time to leave us a review. Look forward to welcoming you back.

6/10 - Ok

Viajante verificado

Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Ok For The Price
A nice enough hotel, but it really does need a facelift including the leisure facilities. I believe some rooms are in the process of being upgraded, but unfortunately not the one we had, although our en-suite was modern and clean. Our bed was a bit on the low side for us and having stayed at other premier hotels with good comfy beds, this one was a bit disappointing. Breakfast was ok and the staff were polite, friendly and helpful. Don’t rely on the WiFi, the room we were in on the 4th floor the WiFi signal couldn’t even open emails.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Sanjaya Weerasinghe em 21 de fev. de 2024
Thank you for your feedback, we do appreciate both positive and negative feedback and act upon where we can. Hope we can welcome you back on a future occasion.