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Avaliações de Quality Inn

2.5 out of 5
Quality Inn
26111 Telegraph Rd, Southfield, MI

Avaliações

7,0

Boa

Nota 10 - Excelente. 203 de 874 avaliações" "
Nota 8 - Boa. 316 de 874 avaliações" "
Nota 6 - Ok. 147 de 874 avaliações" "
Nota 4 - Insatisfatória. 87 de 874 avaliações" "
Nota 2 - Terrível. 121 de 874 avaliações" "

7,2/10

Limpeza

7,4/10

Serviço e funcionários

6,2/10

Comodidades

6,8/10

Condições e instalações da propriedade

6,0/10

Cuidado com o meio ambiente

Avaliações

2/10 - Terrível

SHIRLA AMARAL

Viagem de negócios
Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
TERRIBLE NEVER AGAIN
It was terrible- hotel in a very bad condition! Lights burn out in the bedroom- bad lighting Bad odor from the sink in the bathroom- Gym closed - one of the reasons I stayed there and could not use the gym. Never again!!
Hospedou-se por 4 diárias em jul. de 2022

8/10 - Boa

ELIANA

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em ago. de 2018

8/10 - Boa

Marco

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto

2/10 - Terrível

Isabella

Viagem de negócios, Viagem a dois
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This is the worst property I’ve ever stayed. The lobby smelled like cigarettes, the rooms smell like cigarettes, the “chefs” that cooked the “breakfast” had pijamas and flip flops on. The rooms were dirty and the carpets were bubbling. Terrible smell of cigarettes from a property that calls it self “smoke free”
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Manager em 16 de mai. de 2024
Dear Isabella,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033.Best regards,

2/10 - Terrível

Aaron

Pontos negativos: Limpeza e serviço e funcionários
It’s nothing what the pictures show it gives more of a motel vibe they would not give me a refund when asked when I was only there for 5mins and it was not to my standard
Hospedou-se por 1 diária em mai. de 2024
Resposta de Manager em 9 de mai. de 2024
Dear Aaron,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033..Best regards,

2/10 - Terrível

Thomas

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Manager em 4 de mai. de 2024
Dear Thomas,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033.Best regards,

8/10 - Boa

Rick

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Convenient
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Manager em 1 de mai. de 2024
Dear Rick,Thank you for taking the time to share your experience. We're very glad to hear that your recent visit was up to your expectations and you were happy here. We appreciate your honest feedback.We hope to have the opportunity to serve you more better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033.Best regards,

6/10 - Ok

Sheba

Viagem com a família
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza
The the floors in the bathroom under the sink was dirty. The bath tub was dirty with light dirt rings. The carpet was not vacuumed. The fridge and the microwave was nasty with old food in corners of edge of the doors of fridge and microwave. The key to my room stop working twice during my stay. You were only allowed 2 towels and 2 hand towels. The lobby smelled like poop at different times.
Hospedou-se por 5 diárias em abr. de 2024
Resposta de Manager em 1 de mai. de 2024
Dear Sheba,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033..Best regards,

2/10 - Terrível

Etfak

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
.
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Manager em 30 de abr. de 2024
Dear Etfak,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033.Best regards,

2/10 - Terrível

Sade

Viagem com família e crianças pequenas
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
This hotel was NASTY! The rooms are outdated, stains on the floor and furniture, lamps crooked, spiders crawling on the ceiling. I will not EVER stay here again. I’m embarrassed for booking this room for relatives visiting from out of town. Hotel needs to be revamped BAD AND ASAP!
Hospedou-se por 1 diária em abr. de 2024
Resposta de Manager em 28 de abr. de 2024
Dear Sade,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033.Best regards,

2/10 - Terrível

Jeff

Hospedou-se por 1 diária em abr. de 2024

2/10 - Terrível

Imahn

Pontos negativos: Serviço e funcionários
Hospedou-se por 1 diária em abr. de 2024
Resposta de Manager em 25 de abr. de 2024
Dear Imahn,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033.Best regards,

4/10 - Insatisfatória

David

Viagem de negócios
Pontos negativos: Limpeza e condições e instalações da propriedade
Outdated and dingy. Dirt and dead insects build up behind the bed. Sole plate on the irons were burnt-out, key cards had to be reset 3 times. Water leaked fron above during the rain, payment system wouldn't except deposit (had to pay extra atm fee to get cash on the spot to pay deposit.) The only Quality there was on the sign outside. Breakfast wasn't replenish well before time to end. I had go outside to get food.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Manager em 15 de abr. de 2024
Dear David,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033..Best regards,

10/10 - Excelente

Calvin Brown

Hospedou-se por 2 diárias em abr. de 2024
Resposta de Manager em 30 de abr. de 2024
Dear Calvin,Thank you for taking the time to share your experience. We're glad to hear that your recent visit was up to your expectations. We appreciate your honest feedback.We hope to have the opportunity to serve you more better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033.Best regards,[Team members]"

2/10 - Terrível

DAngela

Pontos positivos: Condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de Manager em 4 de abr. de 2024
Dear Dangela,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033.Best regards,

10/10 - Excelente

Gardner

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great staff
Hospedou-se por 5 diárias em mar. de 2024
Resposta de Manager em 1 de abr. de 2024
Dear Gardner,Thank you for taking the time to share your experience. We're glad to hear that your recent visit was up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We hope to have the opportunity to serve you more better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033.Best regards,

2/10 - Terrível

Jesser

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
No limpian los cuartos
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Manager em 27 de mar. de 2024
Dear Jesser,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033Best regards,

2/10 - Terrível

James

Viagem com a família
Pontos negativos: Limpeza e serviço e funcionários
I have Choice Hotel Rewards so the wife and I have stayed in many Quality Inns across the US. This one is the absolute worst one. The room was dirty, stains on the carpet, stains on the wall. The night stand draw was broken sitting in the stand sideways. The dresser the tv was on was stained and chipped. My wife almost fell when she sat in the desk chair because it was loose. I went plug my cell phone in behind the nightstand and there was dust, dirt and trash. I was scared to reach behind there to use the outlet. The bathroom floor hand dirt and hair in the corners. There wasn’t enough towels for to people. I went get more towels and was given one set because they were out of towels, I had to turn in the towels we had before they gave me the one set. We asked for room service the next day, the room was never serviced in the 3 days we were there. We choose this Quality Inn because it had a 7 out of 10 rating. If that hotel is a 7 I would hate to see a 5. There is no way in H:$L this place is a 7. Expedia should stop listing this hotel, it’s a disservice to your customers to have this hotel as a choice. Terrible absolutely terrible hotel!!!!!
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Manager em 26 de mar. de 2024
Dear James,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033.Best regards,

4/10 - Insatisfatória

Jamil

Viagem a dois
Pontos negativos: Serviço e funcionários
The morning front desk person was rude...she spoke to paying customers as if they owed her something..I asked for a late checkout anc she called and harassed me and told me she was charging me for a late checkout. She called the police on a customer because she wanted asked for a receipt....she told her to get out and raised her voice at her.
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Manager em 25 de mar. de 2024
Dear Jamil,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033.Best regards,

2/10 - Terrível

Destiny

Viagem a dois
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
Upon arrival the young lady that checked me in was so nice & sweet. We get in the room an it was giving motel!!! No cover no heat carpet was dirty box spring was dirty blinds was dirty hot tub didnt work. I will never book again. They did offer a full refund so that was a plus
Hospedou-se por 1 diária em mar. de 2024
Resposta de Manager em 25 de mar. de 2024
Dear Destiny,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033Best regards,

8/10 - Boa

Miriam

Hospedou-se por 2 diárias em mar. de 2024
Resposta de Manager em 22 de mar. de 2024
Dear Miriam,Thank you for taking the time to share your experience. We're happy to hear that your recent visit was up to your expectations. We appreciate your honest feedback.We hope to have the opportunity to serve you more better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033.Best regards,

6/10 - Ok

Destiny

Viagem a dois
Pontos negativos: Serviço e funcionários e comodidades
Thumbs up
Hospedou-se por 1 diária em mar. de 2024
Resposta de Manager em 20 de mar. de 2024
Dear Destiny,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right.We hope to have the opportunity to serve you more better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033.Best regards,

8/10 - Boa

David

Pontos positivos: Limpeza e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
Great hotel , Very clean. However they need to get decent staff. I was racially profiled and it was unfair. I even videotape the guy
Hospedou-se por 1 diária em mar. de 2024
Resposta de Manager em 19 de mar. de 2024
Dear David,Thank you for taking the time to share your experience. We're so happy to hear that your recent visit was up to your expectations and your happy with our services and amenities. We appreciate your honest feedback.We hope to have the opportunity to serve you more better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033 USa.Best regards,

6/10 - Ok

Mark

Viagem a dois
average
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Manager em 20 de mar. de 2024
Dear Mark,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right.We hope to have the opportunity to serve you more better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033.Best regards,

2/10 - Terrível

Vontae

Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very noisy
Hospedou-se por 1 diária em mar. de 2024
Resposta de Manager em 18 de mar. de 2024
Dear Vontae,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfields Michigan 48033..Best regards,

8/10 - Boa

Jeremy

Pontos positivos: Limpeza
Hospedou-se por 1 diária em fev. de 2024
Resposta de Manager em 19 de mar. de 2024
Dear Jeremy,Thank you for taking the time to share your experience. We're happy to hear that your recent visit was up to your expectations. We appreciate your honest feedback.We hope to have the opportunity to serve you more better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033.Best regards,

2/10 - Terrível

Gershon

Viagem de negócios
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Every day I had to get my room key rescanned because it would stop working. Never got room service for a whole week. Water spots in the ceiling in the room. The breakfast you wouldn’t feed to a dog. Then you are not allowed to take the food back to your room to eat.
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Manager em 19 de mar. de 2024
Dear Gershon,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033..Best regards,

8/10 - Boa

Zailyn

Hospedou-se por 1 diária em mar. de 2024
Resposta de Manager em 4 de abr. de 2024
Dear Zailyn,Thank you for taking the time to share your experience. We're happy to hear that your recent visit was up to your expectations. We appreciate your honest feedback.We hope to have the opportunity to serve you more better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033.Best regards,

10/10 - Excelente

Miassa

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Manager em 19 de mar. de 2024
Dear Milassa,Thank you for taking the time to share your experience. We're Happy to hear that your recent visit was up to your expectations. We appreciate your honest feedback.We hope to have the opportunity to serve you more better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033Best regards,

6/10 - Ok

John, Grayslake

Viagem de negócios
Pontos positivos: Limpeza e serviço e funcionários
Overall not as impressed as the last time I stayed there
Hospedou-se por 1 diária em mar. de 2024
Resposta de Manager em 15 de mar. de 2024
Dear John,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033.Best regards,

10/10 - Excelente

Amir Al

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Manager em 5 de mar. de 2024
Dear Amir Al,Thank you for taking the time to share your experience. We're Happy to hear that your recent visit was up to your expectations. We appreciate your honest feedback.We hope to have the opportunity to serve you more better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033..Best regards,

8/10 - Boa

DC

Viagem a dois
Pontos positivos: Limpeza
I had to wait an hour zz cuz the room wasn’t ready
Hospedou-se por 1 diária em fev. de 2024
Resposta de Manager em 5 de mar. de 2024
Dear DC,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033.Best regards,

6/10 - Ok

Drew

Viagem de negócios
Pontos negativos: Comodidades e condições e instalações da propriedade
The bed was deplorable
Hospedou-se por 1 diária em fev. de 2024
Resposta de Manager em 5 de mar. de 2024
Dear Drew,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033.Best regards,

2/10 - Terrível

Erin

Viagem com família e crianças pequenas
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This place was absolutely disgusting. Water stains and damage, nasty and stained mattresses, cigarette burns on counters and the beds, smelled, water bubbling up in the sink when you flush the toilet, rude customer service that still charged my card even though I was in the room for less than 10 minutes before leaving because I felt so unsafe and grossed out. I would leave 0 stars if I could!
Resposta de Manager em 5 de mar. de 2024
Dear Erin,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033.Best regards,

2/10 - Terrível

Noel

Pontos negativos: Condições e instalações da propriedade
Dirty
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Manager em 5 de mar. de 2024
Dear Noel,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033Best regards,

8/10 - Boa

Lisa

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It was clean and affordable.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Manager em 5 de mar. de 2024
Dear Lisa,Thank you for taking the time to share your experience. We're happy to hear that your recent visit was up to your expectations. We appreciate your honest feedback.We hope to have the opportunity to serve you more better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033.Best regards,

6/10 - Ok

Myles

Pontos positivos: Limpeza
Hospedou-se por 1 diária em fev. de 2024
Resposta de Manager em 5 de mar. de 2024
Dear Myles,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033.Best regards,

6/10 - Ok

Octavio

Viagem com a família
Very old hotel but, Honestly I think they are doing the best they can to keep it clean (cleaning crew and front desk). In this type of scenarios you realize is not about the employees but the corporation (CHOISE HOTELS) that don’t give a rats tale to update the infrastructure!
Hospedou-se por 1 diária em fev. de 2024
Resposta de Manager em 15 de fev. de 2024
Dear Octavio,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033Best regards,[Team members]"

2/10 - Terrível

Jeffery

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
Hospedou-se por 4 diárias em jan. de 2024
Resposta de Manager em 15 de fev. de 2024
Dear Jeffery,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn Southfield Michigan 48033.Best regards,[Team members]"

6/10 - Ok

ashley

Viagem com família e crianças pequenas
Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Needs a new roof and stop doing patch jobs next to change them nasty molded ceiling towels
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Manager em 15 de fev. de 2024
Dear Ashley,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn Southfield Michigan 48033Best regards,

8/10 - Boa

Nea

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 1 diária em jan. de 2024
Resposta de Manager em 15 de fev. de 2024
Dear Nea,Thank you for taking the time to share your experience. We're happy to hear that your recent visit was up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We hope to have the opportunity to serve you more better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033. Best regards,

6/10 - Ok

Peter

Viagem de negócios
Pontos positivos: Limpeza e conforto do quarto
Pontos negativos: Condições e instalações da propriedade
Hospedou-se por 1 diária em jan. de 2024
Resposta de Manager em 15 de fev. de 2024
Dear Peter,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033.Best regards,[Team members]"Dear [Reviewer],Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. Please feel free to contact us directly at [contact information] so we can discuss your experience further.As a token of our apology, we would like to offer you [solution, such as a refund or a discount on future services]. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing [company name].Best regards,

10/10 - Excelente

Jose de Jesus

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
very good
Hospedou-se por 8 diárias em jan. de 2024
Resposta de Manager em 15 de fev. de 2024
Dear Jose de Jesus,Thank you for taking the time to share your experience. We're happy to hear that your recent visit was up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033Best regards,

8/10 - Boa

DC

Hospedou-se por 1 diária em jan. de 2024
Resposta de Manager em 15 de fev. de 2024
Dear DC,Thank you for taking the time to share your experience. We're happy to hear that your recent visit was up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033Best regards,

6/10 - Ok

Viajante verificado

Viagem com a família
Pontos positivos: Serviço e funcionários e conforto do quarto
Pontos negativos: Condições e instalações da propriedade
Outdated
There was a power outage in my area of town. I chose this hotel because of the convenience and the price. The check- in process went smoothly. My room was outdated, it wasn’t vacuumed thoroughly, and it needed to be dusted. The mini-fridge was unclean and so was the microwave. The air was cold. I had to call the front desk to complain about the problem
Hospedou-se por 1 diária em jan. de 2024
Resposta de Manager em 15 de fev. de 2024
Dear Reader,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033.Best regards,

6/10 - Ok

Alena, Detroit

Viagem a dois
Pontos positivos: Limpeza e comodidades
Hospedou-se por 1 diária em jan. de 2024
Resposta de Manager em 15 de fev. de 2024
Dear Alena,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033Best regards,

2/10 - Terrível

brian

Viagem de negócios
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Manager em 15 de fev. de 2024
Dear Brian,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033Best regards,

2/10 - Terrível

Nicole

Viagem a dois
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Where to start. The staff was not overly friendly but not awful. The one working elevator was barely working and has seen far better days. Scratch marks made it look like it maybe has had to be pried open from time to time. The floor we were on was thick with pot smoke, which made it hard to breathe due to allergies. The room was only marginally better. The heater was louder than a jet airplane, but did help filter some of the smell. The smoke detector looked like it was from the 70s and had black scorch marks coming from it. I'm pretty sure it would never actually work if there were a fire The bathroom vanity bottom was separating from the top and the crack that had formed was thick with mold. The room did have a small TV, and the breakfast did have waffles.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Manager em 15 de fev. de 2024
Dear Nicole,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033.Best regards,

6/10 - Ok

Viajante verificado

Pontos positivos: Condições e instalações da propriedade e conforto do quarto
Pontos negativos: Limpeza
Hospedou-se por 1 diária em jan. de 2024
Resposta de Manager em 15 de fev. de 2024
Dear Reader,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield, Michigan 48033.Best regards,

8/10 - Boa

Suzette

Hospedou-se por 1 diária em jan. de 2024
Resposta de Manager em 15 de fev. de 2024
Dear Suzatte,Thank you for taking the time to share your experience. We're happy to hear that your recent visit was up to your expectations. we appreciate your honest feedback.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033Best regards,