Bar à beira da piscina
Verificar disponibilidade

Avaliações de The Park New Delhi

4.5 out of 5
The Park New Delhi
15 Parliament Street, Near Connaught Place, New Delhi, Delhi N.C.R

Avaliações

6,6
Nota 10 - Excelente. 151 de 756 avaliações" "
Nota 8 - Boa. 219 de 756 avaliações" "
Nota 6 - Ok. 172 de 756 avaliações" "
Nota 4 - Insatisfatória. 104 de 756 avaliações" "
Nota 2 - Terrível. 110 de 756 avaliações" "

7,0/10

Limpeza

7,2/10

Serviço e funcionários

6,0/10

Comodidades

6,4/10

Condições e instalações da propriedade

6,0/10

Cuidado com o meio ambiente

Avaliações

6/10 - Ok

Anabel

Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
O hotel parece muito bom, mas é expressivamente caro quando o banho oferecido é frio.
Hospedou-se por 1 diária em nov. de 2017
Dear Guest Thank you for your feedback. We will surely do the needful. See you soon at The Park. Regards

6/10 - Ok

Fernando

Pontos positivos: Limpeza e serviço e funcionários
Não é 5 estrelas
Nós não gostamos do hotel. De madrugada eles alugaram o espaço da piscina para evento e era impossível dormir com o som alto. Existem outras opções melhores e mais acessíveis em Delhi. O hotel não corresponde a 5 estrelas

8/10 - Boa

luis, Rio de Janeiro , Brasil

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
The park Stay
Was Good spend little time In hotel but was nice enjoyed

8/10 - Boa

Jose, Fortaleza-Brasil

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Conforto e localização
Excelente localização

6/10 - Ok

Gaby, Sao paulo, brasil

Otima localizacao
Perto de Connaugh circle, o centro novo. Bom custo beneficio.

2/10 - Terrível

Parmjit

Hospedou-se por 2 diárias em mai. de 2024
Resposta de The PARK Team em 16 de mai. de 2024
Dear Valued Guest, Greetings from THE PARK New Delhi!We are extremely concerned to receive your disappointing feedback. We apologize if your experience did not meet your expectations and we appreciate you sharing your concerns. It is our constant endeavor to provide the best of services to all our guests and that every guest of the hotel is treated with the utmost professional care and hospitality. May we please request you share a bit more about your experience so that we can rectify the matter and make sure that none of our guests feel this way again. Looking forward to hear from you soon.Warm Regards,

8/10 - Boa

Deepak

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mai. de 2024
Resposta de The PARK Team em 15 de mai. de 2024
Dear Valued Guest,Greetings from THE PARK New Delhi!Thank you for taking out the time to share your rating-it's much appreciated! we look forward to your return visit.Regards,

8/10 - Boa

Hiroki

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
すばらしい
Hospedou-se por 5 diárias em abr. de 2024
Resposta de THE Park New Delhi em 6 de mai. de 2024
Dear Valued Guest,Thank you so much for the rating and review. Warm Regards,THE Park Team

8/10 - Boa

Raghu

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 3 diárias em abr. de 2024
Resposta de THE Park New Delhi em 30 de abr. de 2024
Dear Valued Guest, Thank you for sharing the feedback!Thanks and regards,

2/10 - Terrível

Balwinder

Viagem a dois
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
This is at best 2 star property. This is a joke Staff is terrible. They dont smile , no courtesy. Horrendous denim dresses. I would give negative stars if i could.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de THE Park New Delhi em 29 de abr. de 2024
Dear Valued Guest, Greetings from THE PARK New Delhi!We are extremely concerned to receive your disappointing feedback. We apologize if your experience did not meet your expectations and we appreciate you sharing your concerns. It is our constant endeavor to provide the best of services to all our guests and that every guest of the hotel is treated with the utmost professional care and hospitality. We will ensure that all the points are addressed and taken care of.Warm Regards,The PARK Team

8/10 - Boa

Greg

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em abr. de 2024
Resposta de THE Park New Delhi em 26 de abr. de 2024
Dear Guest,Greetings from THE Park New Delhi!Thank you for taking out the time to share your rating & review. Thanks & Regards,The PARK Team

6/10 - Ok

Sush

Viagem com a família
Pontos positivos: Serviço e funcionários
The Wi-Fi connection was quite terrible. We had to purchase the wifi to use our phones. The breakfast service was poorly organized. Could have been better. The cleaning was ok. Receptionists need to focus on guests instead of their phones. Other staffs were presentable and keen to help.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de THE Park New Delhi em 26 de abr. de 2024
Dear Valued Guest, Greetings from THE Park New Delhi!We are extremely concerned to receive your disappointing feedback. We apologize if your experience did not meet your expectations and we appreciate you sharing your concerns. It is our constant endeavor to provide the best of services to all our guests and that every guest of the hotel is treated with the utmost professional care and hospitality. We will ensure that all the points are addressed and taken care of.Looking forward to hear from you soon.Warm Regards,The Park Team

8/10 - Boa

Qazi

Pontos positivos: Limpeza
Hospedou-se por 1 diária em abr. de 2024
Resposta de THE Park New Delhi em 26 de abr. de 2024
Dear Guest,Greetings from THE PARK New Delhi!Thank you for taking out the time to share your rating & review. Thanks & Regards,The PARK Team

6/10 - Ok

Rajesh

Viagem de negócios
Pontos negativos: Serviço e funcionários
Hospitality extended by the Hotel was not up to the mark, In metro Loke Delhi, it is not expected
Hospedou-se por 1 diária em abr. de 2024
Resposta de THE Park New Delhi em 22 de abr. de 2024
Dear Valued Guest, Greetings from THE Park New Delhi!We are extremely concerned to receive your disappointing feedback. We apologize if your experience did not meet your expectations and we appreciate you sharing your concerns. We will ensure that all the points are addressed and taken care of. Looking forward to hearing from you soon.Warm Regards.

6/10 - Ok

Ajay

Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Staff and service was good. Hotel property is dated and various fixtures are falling apart. I even had mosquitos for 2 out of 5 days stay!
Hospedou-se por 5 diárias em abr. de 2024
Resposta de THE Park New Delhi em 22 de abr. de 2024
Dear Guest,Greetings from THE Park New Delhi!Thank you for taking out the time to share your rating & review. We have shared your feedback with the concerned team. See you soon again!Warm Regards,

10/10 - Excelente

Annie

Viagem de negócios, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good
Hospedou-se por 1 diária em abr. de 2024
Resposta de The PARK Team em 17 de abr. de 2024
Dear Guest,Greetings from THE PARK New Delhi!Thank you for taking out the time to share your rating & review. See you soon again!Warm Regards,

4/10 - Insatisfatória

Ravi

Viagem de negócios, Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
There was no basic essentials iteam like no towel, shampoo in the restroom. And when we ask for it they took forever to deliver.
Hospedou-se por 1 diária em abr. de 2024
Resposta de The PARK Team em 17 de abr. de 2024
Dear Valued Guest, Greetings from THE PARK New Delhi!We are extremely concerned to receive your disappointing feedback. We apologize if your experience did not meet your expectations and we appreciate you sharing your concerns. It is our constant endeavor to provide the best of services to all our guests and that every guest of the hotel is treated with the utmost professional care and hospitality. We will ensure that all the points are addressed and taken care of.Looking forward to hear from you soon.Warm Regards,

6/10 - Ok

Kiran

Viagem com a família
Pontos negativos: Condições e instalações da propriedade
Booked 2 rooms but were changed before checking-in without asking. We didn’t know until we opened our room door. Then the staff tried to blame on us for booking 2 days before. But then why make us pay for those rooms beforehand when they weren’t available? Had to speak to 3 different people to try to resolve this. They lied saying rooms weren’t available but they were as soon as a supervisor showed up. Rooms are beat up though. Need a good renovation. Rooms smelled damp. Not exactly a 5 star hotel. Not worth the price we paid. Breakfast buffet was nice. Check-in staff was rude. However, all the other staff were so polite. Location is great.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de The PARK Team em 10 de abr. de 2024
Dear Guest,Greetings from THE PARK New Delhi!We appreciate your feedback and apologize for any disappointment you experienced during your recent stay. Your comments are valuable, and we will use them to make necessary improvements to enhance the overall guest experience.We regret that our current offerings did not meet your expectations. We will review our services and amenities to ensure that we are providing the best possible experience for our guests.Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a more satisfying and enjoyable experience in the future.

2/10 - Terrível

Aneesha

Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em mar. de 2024
Resposta de The PARK Team em 10 de abr. de 2024
Dear Valued Guest,Greetings from THE PARK New Delhi!Thank you for taking out the time to share your rating-it's much appreciated! we look forward to your return visit.Warm Regards

8/10 - Boa

Sanjeev

Hospedou-se por 1 diária em mar. de 2024
Resposta de THE Park New Delhi em 22 de abr. de 2024
Dear Guest,Greetings from THE Park New Delhi! Thank you for taking out the time to share your rating. See you soon again!Warm Regards,

6/10 - Ok

Sudhir

Viagem com a família
Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Landry is very darty.. furniture darty &old
Hospedou-se por 2 diárias em mar. de 2024
Resposta de The PARK Team em 6 de abr. de 2024
Dear Valued Guest, Greetings from THE PARK New Delhi!Thank you for taking out the time to share your rating & review. See you soon again!Warm Regards,

4/10 - Insatisfatória

Gowtham

Viagem com a família
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
Definitely not a star category hotel. This place and like a lodge quality l, rooms stinks, food in buffet served is not fresh. Not worth the money. Similar price range/ couple grand more you could get Taj.
Hospedou-se por 1 diária em mar. de 2024
Resposta de The PARK Team em 6 de abr. de 2024
Dear Guest,Greetings from THE PARK New Delhi!Thank you for taking out the time to share your rating & review. We have shared the feedback with the concerned team.We look forward to welcoming you back.Thanks & Regards,

10/10 - Excelente

Sophia

Hospedou-se por 2 diárias em mar. de 2024
Resposta de The PARK Team em 6 de abr. de 2024
Dear Valued Guest, Greetings from THE PARK New Delhi!Thank you for taking out the time to share your rating & review. See you soon again!Warm Regards

6/10 - Ok

Mahender

Pontos negativos: Condições e instalações da propriedade
Hospedou-se por 2 diárias em mar. de 2024
Resposta de The PARK Team em 26 de mar. de 2024
Dear Guest,Greetings from THE PARK New Delhi!Thank you for taking out the time to share your rating & review. See you soon again!Warm Regards,

6/10 - Ok

MUMTAZ

Viagem com a família
The AC was not working in our room even though the Management said that they had put us in a better room. This was very disappointing especially at night.
Hospedou-se por 4 diárias em mar. de 2024
Resposta de The PARK Team em 19 de mar. de 2024
Dear Guest,Greetings from THE PARK New Delhi!We appreciate your feedback and apologize for any disappointment you experienced during your recent stay. Your comments are valuable, and we will use them to make necessary improvements to enhance the overall guest experience.We regret that our current offerings did not meet your expectations. We will review our services and amenities to ensure that we are providing the best possible experience for our guests.Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a more satisfying and enjoyable experience in the future.Warm regards,

2/10 - Terrível

Naman

Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
I was on the eighth floor and i could hear their stupid outdoor events space as if i was at the party myself. I called the front desk twice to tell them i was trying to sleep at a reasonable 9:30 pm. The party went well beyond the timing they said and i had to get up early the next day. I may as well have been sleeping outside with how bad the noise was. I’m not even exaggerating. Zero sound insulation. I even recorded it on my phone.
Resposta de The PARK Team em 19 de mar. de 2024
Dear Guest,Greetings from THE PARK New Delhi!We appreciate your feedback and apologize for any disappointment you experienced during your recent stay. Your comments are valuable, and we will use them to make necessary improvements to enhance the overall guest experience.We regret that our current offerings did not meet your expectations. We will review our services and amenities to ensure that we are providing the best possible experience for our guests.Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a more satisfying and enjoyable experience in the future.Warm regards,

4/10 - Insatisfatória

Katsutoshi

Viagem com família e crianças pequenas
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
一番大きな部屋なのに、夜　配線のせいで電気が消えず明るいままで寝ることに。値段は上げているのにクオリティーに見合っていないような気がする。
Hospedou-se por 1 diária em fev. de 2024
Resposta de The Park Team em 11 de mar. de 2024
Dear Valued Guest, Greetings from THE Park New Delhi!Thank you for taking out the time to share your rating & review. See you soon again!Warm Regards,

10/10 - Excelente

Dharampal

Hospedou-se por 3 diárias em fev. de 2024
Resposta de The PARK Team em 26 de mar. de 2024
Dear Guest,Greetings from THE PARK New Delhi!Thank you for taking out the time to share your rating. See you soon again!Warm Regards,

8/10 - Boa

Krishna

Property is centrally located with good facilities. It is undergoing renovations and some of that work is not of North American standards.
Hospedou-se por 4 diárias em fev. de 2024
Resposta de The Park Team em 26 de fev. de 2024
Dear Guest,Greetings from THE Park New Delhi!Thank you for taking out the time to share your rating & review. We have shared the feedback with the concerned team.We look forward to welcoming you back.Thanks & Regards,

2/10 - Terrível

Laxmikant

Viagem de negócios, Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Not worth
Hospedou-se por 3 diárias em fev. de 2024
Resposta de The Park Team em 23 de fev. de 2024
Dear Valued Guest, Greetings from THE Park New Delhi!We are extremely concerned to receive your disappointing feedback. We apologize if your experience did not meet your expectations and we appreciate you sharing your concerns. It is our constant endeavor to provide the best of services to all our guests and that every guest of the hotel is treated with the utmost professional care and hospitality. May we please request you share a bit more about your experience so that we can rectify the matter and make sure that none of our guests feel this way again. Looking forward to hear from you soon.Warm Regards,

8/10 - Boa

Syed Emanual

Viagem com a família
Pontos positivos: Serviço e funcionários
The property is slightly older, the property has so much potential but it almost just bets on its convenience being close to Connaught Place. Good: Beds, Staff, Location Bad: Pool, Small Gym and breakfast. Breakfast is rather unpleasant. The property requires major upgrade, high dose of dust.
Hospedou-se por 3 diárias em fev. de 2024
Resposta de The Park Team em 11 de mar. de 2024
Dear Guest,We apologize for the inconvenience caused, we will ensure that all the points are addressed and taken care of. Assuring you of our best services and personalized attention at all times.Thanks & Regards,

10/10 - Excelente

Narayan, Princeton

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Best breakfast, amazing staff at check in and breakfast.
Hospedou-se por 2 diárias em jan. de 2024
Resposta de The Park Team em 31 de jan. de 2024
Dear Valued Guest, Greetings from THE Park New Delhi!Thank you for taking out the time to share your rating & review. See you soon again!Warm Regards,

6/10 - Ok

Rahul

Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
The rooms need renovation. The cupboard doors are falling apart , washrooms looks old. Overall the rooms are not kept to current standard. They are out of date.
Hospedou-se por 2 diárias em jan. de 2024
Resposta de The Park Team em 31 de jan. de 2024
Dear Guest,Greetings from THE Park New Delhi!Thank you for taking out the time to share your rating & review. We have shared the feedback with the concerned team.We look forward to welcoming you back.Thanks & Regards,

6/10 - Ok

Raja

Viagem de negócios
Pontos negativos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto
The lobby is very underwhelming. The gym is very small and conjusted. The breakfast is sad. The overall place needs a face lift. But the location is excellent.
Hospedou-se por 1 diária em jan. de 2024
Resposta de The Park Team em 10 de jan. de 2024
Dear Valued Guest, Greetings from THE Park New Delhi!We are extremely concerned to receive your disappointing feedback. We apologize if your experience did not meet your expectations and we appreciate you sharing your concerns. It is our constant endeavor to provide the best of services to all our guests and that every guest of the hotel is treated with the utmost professional care and hospitality. We will ensure that all the points are addressed and taken care of.Looking forward to hear from you soon.Warm Regards,

10/10 - Excelente

Bhaskar

Hospedou-se por 1 diária em nov. de 2023
Resposta de The Park Team em 19 de dez. de 2023
Dear Valued Guest,Greetings from THE Park New Delhi!Thank you so much for leaving us a 5-star rating - it's much appreciated! we look forward to your return visit. Warm Regards,

2/10 - Terrível

Nolan

Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de The Park Team em 14 de nov. de 2023
Dear Guest,We apologize for the inconvenience caused, we will ensure that all the points are addressed and taken care of. We assure you of our best services and personalized attention at all times.Thanks & Regards,

8/10 - Boa

Gurdeep

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Located close to Restaurants in Connaught Place. Breakfast was nice. Not enough usb ports in room
Hospedou-se por 1 diária em out. de 2023
Resposta de The Park Team em 11 de nov. de 2023
Dear Valued Guest,Greetings from THE Park New Delhi!Thank you for sharing your feedback on your recent stay at The Park New Delhi. We're pleased to hear that you enjoyed the convenient location close to restaurants in Connaught Place and that you appreciated the breakfast.Your feedback about the need for more USB ports in the room is duly noted, and we will consider it as we continue to improve our services

2/10 - Terrível

Pav

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The property is dated. The only thing ok in the room was the bed. Toilets and shower rooms are disgusting. There is construction going on at the site and all temhe windows are boarded so no light or view from the 2 rooms we stayed at. The furniture feels dirty. The staff is not at all welcoming. This hotel should be downgraded to 1 star. We were suppose to stay for 8 nights but checked out after the first night. The breakfast was ok. The lobby is also horrible. We didn’t see any other areas of the hotel.
Hospedou-se por 1 diária em out. de 2023
Resposta de The Park Team em 28 de out. de 2023
Dear Guest,Greetings from THE Park New Delhi!We appreciate your feedback and apologize for any disappointment you experienced during your recent stay. Your comments are valuable, and we will use them to make necessary improvements to enhance the overall guest experience.We regret that our current offerings did not meet your expectations. We will review our services and amenities to ensure that we are providing the best possible experience for our guests.Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a more satisfying and enjoyable experience in the future.Warm regards,The Park Team

8/10 - Boa

Subhasish

Viagem com a família
Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Nice stay except forgettable check-in experience
I was in The Park for two nights. The check-in experience was not very good to put it mildly. A queue had formed, but no one was there to ensure that there was some sort of order. As a result, some unscrupulous folks chose to jump the queue leading to lots of confusion. If this wasn't enough I realized after entering my room that I had been assigned a single bed room instead of a twin bed room, which is what I had booked, I was subsequently moved to another room after waiting for 45-50 minutes. Take the one hour waiting in the queue and the extra hour for changing rooms, thats a whole two hours of checking in, and mind you, I was travelling with my elderly mother (80+). Having said all this, everything else worked wonderfully after that initial hiccup, and the rest of our stay went well.
Hospedou-se por 2 diárias em out. de 2023
Resposta de The Park Team em 18 de out. de 2023
Dear Valued Guest,Greetings from THE Park New Delhi!Thank you for taking the time to share your experience with us. We apologize for the inconvenience you faced during the check-in process, especially with the queue and the room assignment issue. Your feedback is valuable, and we will address these concerns to ensure a smoother and more efficient check-in experience for our guests.Your feedback motivates us to make necessary improvements, and we hope to have the opportunity to provide you with a more seamless and enjoyable experience during your next visit.Warm regards,

4/10 - Insatisfatória

Pranjal

Viagem de negócios
Pontos negativos: Limpeza e condições e instalações da propriedade
Overall Bad
Very bad experience Not worthy Have to upgrade room and bathroom condition Breakfast is yuck Very limited menu in inroom dining
Hospedou-se por 1 diária em out. de 2023
Resposta de The Park Team em 7 de out. de 2023
Dear Valued Guest, Greetings from THE Park New Delhi!We are extremely concerned to receive your disappointing feedback. We apologize if your experience did not meet your expectations and we appreciate you sharing your concerns. It is our constant endeavour to provide the best of services to all our guests and that every guest of the hotel is treated with the utmost professional care and hospitality. May we please request you share a bit more about your experience so that we can rectify the matter and make sure that none of our guests feel this way again. Looking forward to hear from you soon.Warm Regards,

8/10 - Boa

Mahabier

Viagem de negócios, Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Het is een heel gd htl, personeel in aardig en behulpzaam, centrum en metro dicht bij, heel veel restaurant café op loopafstand,een top hotels, schoon,al 6e keer verblijv ik daar ,
Hospedou-se por 3 diárias em set. de 2023
Resposta de The Park Team em 26 de set. de 2023
Dear Guest,Greetings from THE Park New Delhi!Thank you for taking out the time to share your rating & review. See you soon again!Warm Regards,

8/10 - Boa

Sugawa

Pontos positivos: Limpeza e comodidades
A beautiful hotel. Convenient and clean. Very satisfied. The restaurant staff were perfect.
Hospedou-se por 2 diárias em set. de 2023
Resposta de The Park Team em 23 de set. de 2023
Dear Guest,Greetings from THE Park New Delhi!Thank you for taking out the time to share your rating & review. See you soon again!Warm Regards,The Park Team

2/10 - Terrível

swaran

Viagem a dois
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
Extremely strong smell in the hallway, room as well We complained about it and checkout 2nd day. We had booked it for three days and stayed there only one night. We had asked for refund they told us to contact Expedia. And we tried that too. No success Very disappointed from Expedia selections
Hospedou-se por 3 diárias em set. de 2023
Resposta de The Park Team em 19 de set. de 2023
Dear Guest,Greetings from THE Park New Delhi!We are extremely concerned to receive your disappointing feedback. We apologize if your experience did not meet your expectations and we appreciate you sharing your concerns. It is our constant endeavour to provide the best of services to all our guests and that every guest of the hotel is treated with the utmost professional care and hospitality.Warm Regards,

2/10 - Terrível

Boby

Hospedou-se por 1 diária em jul. de 2023
Resposta de The Park Team em 19 de set. de 2023
Dear Guest,Greetings from THE Park New Delhi!We are extremely concerned to receive your disappointing feedback. We apologize if your experience did not meet your expectations and we appreciate you sharing your concerns. It is our constant endeavour to provide the best of services to all our guests and that every guest of the hotel is treated with the utmost professional care and hospitality. May we please request you share a bit more about your experience so that we can rectify the matter and make sure that none of our guests feel this way again. Looking forward to hear from you soon.Warm Regards,

4/10 - Insatisfatória

Viajante verificado

Viagem com a família
Pontos negativos: Condições e instalações da propriedade e conforto do quarto
Very old hotel which needs full renovation. Breakfast was below par and probably one of the worst compared to other 4-5 star hotels.
Hospedou-se por 1 diária em ago. de 2023
Resposta de The Park Team em 22 de ago. de 2023
Dear Guest,Greetings of the Day!Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into the points that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Warm RegardsHotel Team

6/10 - Ok

Shazia

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
The only thing good is the staff excluding the ones on reception . I paid almost 18000 for 2 night expecting a decent room . However the room is small plus the bath room is almost broken including the showers . The water is so bad that it even smells . The flush tab kept leaking and the shower was rusty with poor flow . The bath sink including mirror was broken and kept moving on every use . The staff including chefs are generous rest needs lot of improvement. Never would ever think of staying in this hotel .
Hospedou-se por 2 diárias em ago. de 2023
Resposta de The Park Team em 17 de ago. de 2023
Dear Guest,Greetings of the Day!Thank you for sharing your recent experience. We're glad our staff made a positive impression, but we apologize for the issues you faced with the room and bathroom. Your feedback is valuable, and we're committed to addressing these concerns immediately to ensure a better experience for our guests.We apologize for falling short of your expectations this time. If you're open to it, we would appreciate the chance to provide you with a more satisfying stay in the future.Thank you for your understanding.Warm regards

4/10 - Insatisfatória

Ashok Kumar

Viagem com a família
Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários, comodidades e condições e instalações da propriedade
The Location of the property is great. However, I experience was terrible as the Tap was not working, Flush had an issue. It didn't get rectified till I checked out nor was I offered the room change
Hospedou-se por 1 diária em ago. de 2023
Resposta de The Park Team em 17 de ago. de 2023
Dear Guest,Greetings from THE Park New Delhi,Thank you for sharing your recent experience with us. We're glad you liked our location. However, we're truly sorry for the inconvenience caused by the tap and flush issues during your stay. Your feedback is important, and we apologize for not meeting your expectations in this regard.We're committed to improving and ensuring a more seamless stay for our guests. Your comments will guide us in making necessary adjustments to our maintenance and customer service processes.If your travels bring you back to the area, we'd be grateful for another opportunity to provide you with a better experience.Best regards,Hotel Team

2/10 - Terrível

Upasana

Hospedou-se por 2 diárias em jul. de 2023
Resposta de The Park Team em 14 de ago. de 2023
Dear Guest,Greetings from THE Park New Delhi!Thank you for taking out time and sharing your stay rating with us. We look forward to welcoming you back to provide an enhanced stay experience for you.Warm RegardsHotel Team

6/10 - Ok

vinay

Pontos positivos: Condições e instalações da propriedade
Location
Hospedou-se por 1 diária em jul. de 2023
Resposta de The Park Team em 24 de jul. de 2023
Dear Guest,Greetings from THE Park New Delhi!Thank you for taking out the time to share your rating & review. See you soon again!Warm Regards,The Park Team

2/10 - Terrível

Aditya

Hospedou-se por 1 diária em jul. de 2023
Resposta de The Park Team em 27 de jul. de 2023
Dear Aditya,Greetings of the day!Thank you for taking out time and sharing your rating feedback with. We would like to know you experience in detail request you to kindly write us back. We would like to ensure that your next stay with us is comfortable.We look forward to welcome you back.Warm regardsHotel team