Piscina externa sazonal

Avaliações de Quality Inn DFW Airport North

2.5 out of 5
Quality Inn DFW Airport North
8205 Esters Blvd, Irving, TX

Avaliações

7,8

Boa

Nota 10 - Excelente. 677 de 1642 avaliações" "
Nota 8 - Boa. 492 de 1642 avaliações" "
Nota 6 - Ok. 227 de 1642 avaliações" "
Nota 4 - Insatisfatória. 109 de 1642 avaliações" "
Nota 2 - Terrível. 137 de 1642 avaliações" "

8,0/10

Limpeza

8,4/10

Serviço e funcionários

7,6/10

Comodidades

7,4/10

Condições e instalações da propriedade

7,6/10

Cuidado com o meio ambiente

Avaliações

6/10 - Ok

Aline

Viagem com a família
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e conforto do quarto
Eu fiquei uma noite, mas foi bem decepcionante! A única coisa boa é o shuttle que é de graça para o aeroporto, pq do resto… as toalhas são encardidas e parecem pano de chão. O lençol da cama era áspero e não parecia limpo. O café da manhã é uma piada, pq aquilo não merece ser chamado de café da manhã. Não tem nem suco, ovo ou pão. Tem muffin, café e uma fruta. Enfim, para uma noite depois de pegar vários voos valeu a pena, mas é sofrível.
Hospedou-se por 1 diária em nov. de 2023
Resposta de Sophia CSR em 17 de dez. de 2023
Hi Aline,We sincerely apologize for the disappointing aspects of your stay. Your feedback is invaluable, and we are addressing the issues with our housekeeping and breakfast offerings to ensure a more pleasant experience for our guests. We hope for the opportunity to provide you with an improved stay in the future.

6/10 - Ok

Isabela

Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Bom custo benefício com atendimento mediano
Tivemos problemas para entrar em contato por telefone com o hotel (ligação direto no ocupado) para marcar o shuttle do aeroporto ao hotel (ficamos mais de 1h tentando), e ao reportar a atendente daquele dia, ela disse que era assim mesmo e nada poderia fazer para ajudar. O quarto é bom e confortável, e o café da manhã simples e com poucas opções. Boa opção uma estadia rápida e perto do aeroporto.
Hospedou-se por 1 diária em dez.. de 2022
Resposta de Sophia CSR em 5 de jan. de 2023
Dear Guest,Thank you for sharing your feedback. We are glad to know that you liked our clean room. However, we apologise for the inconvenience faced by you regarding these issues. We will surely forward your valuable feedback to our team for improvements. We hope to serve you better in the future.

6/10 - Ok

Paulo

Hospedou-se por 2 diárias em out. de 2022

2/10 - Terrível

Maria lucia

Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Fuja desse hotel
Hotel horroroso, imundo, péssimo local, não ficarei novamente jamais, piscina com lodo, café da manhã horroroso
Hospedou-se por 1 diária em nov. de 2021
Resposta de Sophia CSR em 3 de dez. de 2021
Hi Maria, Thank you for taking the time to share your feedback! We regret your stay with us was not up to your expectations. We apologize for the inconvenience faced by you. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory, and we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

10/10 - Excelente

Vanya

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
El lugar está convenientemente cerca del aeropuerto y que el hotel tenga transporte al mismo es una gran ayuda. Además incluye el desayuno. La habitación olía un poco a vinagre pero estaba limpia. Buen costo-beneficio.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Sophia CSR em 16 de mai. de 2024
Hi Vanya,Thank you for your feedback. We're pleased to hear that you found our hotel conveniently close to the airport and that our transportation service was helpful for you. We're also glad you enjoyed our complimentary breakfast. We regret any inconvenience caused by the smell in your room, but we're happy to hear that it was clean overall. Your satisfaction is important to us, and we appreciate your comments on the cost-benefit ratio. We hope to welcome you back for another pleasant stay in the future.

10/10 - Excelente

Miriam

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The room was super clean and cozy
Hospedou-se por 1 diária em mai. de 2024
Resposta de Sophia CSR em 16 de mai. de 2024
Hi Miriam,We appreciate your input. We are overjoyed to learn that your room was incredibly tidy and comfortable. Our first goal is to create a warm and inviting atmosphere, and we are happy to have lived up to your expectations. We hope to have you back for another delightful visit.

10/10 - Excelente

Samuel

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very nice
Hospedou-se por 1 diária em mai. de 2024
Resposta de Sophia CSR em 16 de mai. de 2024
Hi Samuel,Guest satisfaction is our number one objective, we really appreciate your wonderful rating of 5 stars and feedback. Our Team hopes to have the chance to serve you again on your next visit.

8/10 - Boa

Thema

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The young lady who did the check-in was warm and welcoming. She assisted in obtaining for myself taxi services for me to travel to Walmart and back to purchase new luggage after airline damage.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Sophia CSR em 16 de mai. de 2024
Hi Thema,We're thrilled to hear that our staff member provided you with warm and welcoming service during check-in and went above and beyond to assist you. Your satisfaction is our priority, and we're delighted to have been able to help during your time of need. We look forward to welcoming you back for another enjoyable stay.

10/10 - Excelente

Lawrence

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Awesome as always
Hospedou-se por 4 diárias em mai. de 2024
Resposta de Sophia CSR em 14 de mai. de 2024
Hi Lawrence,Getting a 5-star rating and positive feedback from our guests is genuinely heartening and inspires us to persist in delivering outstanding service. We're thrilled that your stay was enjoyable, and we eagerly anticipate hosting you again during your future journeys.

6/10 - Ok

Karyn

Pontos negativos: Condições e instalações da propriedade
Hospedou-se por 1 diária em mai. de 2024
Resposta de Sophia CSR em 16 de mai. de 2024
Hi Karyn,I greatly appreciate your 3-star rating and am pleased to hear that you had an enjoyable stay with us. If you have any insights on how we can elevate our guests' experience, please feel free to let us know. We look forward to hosting you again during your next visit!

8/10 - Boa

Rob

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Good hotel for one night near the airport. Good price.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Sophia CSR em 16 de mai. de 2024
Hi Rob,Thank you for your feedback. We're glad to hear that you found our hotel convenient for a one-night stay near the airport and that you appreciated the good price. Your satisfaction is important to us, and we hope to welcome you back for another pleasant stay in the future.

6/10 - Ok

Blake

Viagem a dois
Pontos positivos: Serviço e funcionários
It’s a bed to stay in near DFW. Definitely been in a worse room, but definitely been in better.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Sophia CSR em 13 de mai. de 2024
Hi Blake,Glad to provide a convenient place to stay near DFW Airport. We understand that our room may not have exceeded your expectations, but we appreciate your understanding. We continuously strive to improve our accommodations and hope to have the opportunity to provide you with a better experience in the future.

10/10 - Excelente

Brian J

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Sophia CSR em 13 de mai. de 2024
Hi Brian,Winning a 5-star rating from our customers makes us very happy and motivates us to keep providing exceptional service. We are overjoyed that you had a pleasant stay, and we look forward to having you stay with us once more on your travels in the future.

8/10 - Boa

Len

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Like: Clean and comfortable Dislike: Very dated. Breakfast was a bit basic.
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Sophia CSR em 13 de mai. de 2024
Hi Len,Thank you for your feedback. We're glad to hear that you found our hotel clean and comfortable. We understand your concerns about the dated decor and the simplicity of our breakfast offerings. We're constantly striving to improve our facilities and amenities to better meet the needs of our guests, and your comments will be taken into consideration as we continue to make enhancements. We appreciate your patronage and hope to have the opportunity to welcome you back for an even better experience in the future.

10/10 - Excelente

Jérémie

Hospedou-se por 3 diárias em mai. de 2024
Resposta de Sophia CSR em 13 de mai. de 2024
Hi Jérémie,Getting a 5-star rating from our guests is genuinely heartening and inspires us to persist in delivering outstanding service. We're thrilled that your stay was enjoyable, and we eagerly anticipate hosting you again during your future journeys.

2/10 - Terrível

Wendy

Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Mucho ruido y dejan estar perros ladrando toda la mañana
Hospedou-se por 1 diária em mai. de 2024
Resposta de Sophia CSR em 9 de mai. de 2024
Hi Wendy,Sorry to hear about the disturbance caused by noise and dogs barking during your stay. Providing a peaceful environment for our guests is important to us, and we apologize for falling short of your expectations in this regard. We'll find ways to address the issue. We hope to serve you with a peaceful stay in the future.

10/10 - Excelente

Kylie, Franklin

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The property is older but it's kept very clean and the staff they are the sweetest! The shuttle to and from the airport is super convenient along with the option to park for the duration of your vacation out of town. The air conditioner in the room never got below 75 despite being turned down in hopes to get it a bit cooler I probably could have asked about it but honestly it wasn't that much of an issue for us. This property was a great option for my husband and I just for the night before flying out of Dallas airport I would definitely recommend it for people looking for a low-key, cheap but safe and clean place to lay your head.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Sophia CSR em 7 de mai. de 2024
Hi Kylie,Thank you for sharing your experience! We're delighted to hear that you found our property clean and our staff accommodating. It's fantastic that you found the shuttle service and parking options convenient for your travel needs. We apologize for any inconvenience regarding the air conditioner and appreciate your understanding. Your recommendation means a lot to us, and we're thrilled to have provided you and your husband with a comfortable stay before your flight. We hope to welcome you back in the future for another enjoyable visit!

8/10 - Boa

Balaji

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mai. de 2024
Resposta de Sophia CSR em 7 de mai. de 2024
Hi Balaji,We are deeply grateful for the kind 4-star rating you gave us. Our main goal is to make sure our guests are completely satisfied, so we welcome any recommendations or ideas you may have for your upcoming trips. We look forward to seeing you again on your future journey and will work even harder to provide an even better experience.

8/10 - Boa

Harshad

Pontos positivos: Limpeza
Hospedou-se por 1 diária em mai. de 2024
Resposta de Sophia CSR em 7 de mai. de 2024
Hi Harshad,I appreciate the generous 4-star rating you gave us. Ensuring your complete satisfaction is our top priority, and we welcome any ideas or suggestions you may have for your future visits. We look forward to the opportunity to welcome you back on your next trip, with the goal of providing an even more exceptional experience.

8/10 - Boa

Pamela

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Enjoyed my stay here. Most hotels don't have both microwave and fridge. This one does. It could use some minor updating and our TV didn't work, but for a two day stay it wasn't bad. Will come again.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Sophia CSR em 6 de mai. de 2024
Hi Pamela,Thank you for your feedback. We're glad to hear that you enjoyed your stay with us and found the amenities to be convenient. We apologize for any inconvenience caused by the outdated decor and the TV not working properly. Your comments are valuable to us, and we'll use them to make improvements. We appreciate your understanding and look forward to welcoming you back for another pleasant stay.

8/10 - Boa

Rodney, Kenmore

Viagem de negócios
Pontos positivos: Limpeza
Pontos negativos: Comodidades
Conveniently located near the airport. Good value for the money. No frills hotel with not much amenities and a bit dated decor. But, if you're looking for a place to sleep with not much else at a good value, this is one of those.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Sophia CSR em 6 de mai. de 2024
Hi Rodney,It is good to hear that you found our hotel conveniently located near the airport and offering good value for your money. We're glad that you found it suitable for your needs. Your satisfaction is important to us, and we appreciate your acknowledgement of the value we provide. We hope to welcome you back for another comfortable stay.

8/10 - Boa

Mohammed

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It oki will stay in
Hospedou-se por 1 diária em mai. de 2024
Resposta de Sophia CSR em 6 de mai. de 2024
Hi Mohammed,Thank you for your feedback. We're glad to hear that you plan to stay with us again. If there are specific areas you think we can enhance to earn that fifth star, we welcome your feedback. Continuously striving to improve, we aim to provide the best possible experience for our guests. We eagerly anticipate the opportunity to serve you again in the future.

10/10 - Excelente

Tamoya

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Stayed a night because of the connecting flight. The shuttle was very convenient and the staff was great!
Hospedou-se por 1 diária em mai. de 2024
Resposta de Sophia CSR em 3 de mai. de 2024
Hi Tamoya,I am delighted to hear that you found our hotel convenient for your connecting flight and that you appreciated the complimentary shuttle service and our friendly staff. Your positive feedback is greatly appreciated, and we're glad we were able to provide you with a pleasant stay. We look forward to welcoming you back the next time you need a comfortable place to stay near the airport.

8/10 - Boa

Erick

Viagem com animais de estimação
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de Sophia CSR em 3 de mai. de 2024
Hi Erick,We are delighted to learn about your positive encounter with our service and value your generous 4-star rating. If there are particular aspects you believe we can refine to earn that coveted fifth star, we would greatly appreciate your input. Committed to ongoing improvement, our goal is to consistently deliver the highest quality experience for our guests. We look forward to the privilege of serving you again in the future.

10/10 - Excelente

Jessica

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff was amazing, and the hotel is perfect for a night to stay close to the airport
Hospedou-se por 1 diária em abr. de 2024
Resposta de Sophia CSR em 3 de mai. de 2024
Hi Jessica,Delighted to hear that you had a wonderful experience with our staff and found our hotel to be the perfect choice for a night's stay near the airport. Your positive feedback is greatly appreciated, and we are glad that we were able to exceed your expectations. We look forward to welcoming you back the next time you need a convenient and comfortable place to stay.

10/10 - Excelente

Michael

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I like it
Hospedou-se por 1 diária em abr. de 2024
Resposta de Sophia CSR em 3 de mai. de 2024
Hi Michael,I deeply appreciate your generous 5-star rating. We are absolutely overjoyed to receive such high praise from you. Guest satisfaction and happiness mean the world to us, and we are delighted to know that we have met your expectations. Hope to serve you again soon.

10/10 - Excelente

John

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mai. de 2024
Resposta de Sophia CSR em 3 de mai. de 2024
Hi John,Earning a perfect 5-star rating from our valued guests fills us with gratitude and inspires our ongoing commitment to delivering exceptional service. We're thrilled that your stay was enjoyable, and we eagerly look forward to hosting you again during your upcoming journeys.

10/10 - Excelente

Shelley

Viagem com a família, Viagem com animais de estimação
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Close to north entrance of DFW. I had no problem with parking. The breakfast was so so but most of them are. Denny’s is across the street. I would stay there again.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Sophia CSR em 2 de mai. de 2024
Hi Shelley,Our team is delighted to hear that you found our hotel conveniently located and that parking was hassle-free. While we regret to hear that the breakfast was not to your expectations, we appreciate your understanding. It's great to know that you would choose to stay with us again, and we look forward to welcoming you back on your next visit!

2/10 - Terrível

MD

Hospedou-se por 2 diárias em abr. de 2024
Resposta de Sophia CSR em 3 de mai. de 2024
Dear Guest,We're eager to understand the challenges you faced during your visit as you've rated us 1. Our goal is to provide a superior experience, and we regret that we fell short in your case. Your candid feedback, whether positive or negative, is invaluable for our improvement. We're looking forward to the opportunity to serve you in the future better.

8/10 - Boa

Jonathan

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Easy to get to from the airport via shuttle. Decent room for the cost. Logging into wifi was a hassle to get started for us and other guests as well. It took nearly 30-45min of attempts until it finally worked. Wifi was fine once we finally got logged in
Hospedou-se por 1 diária em abr. de 2024
Resposta de Sophia CSR em 2 de mai. de 2024
Hi Jonathan,It is heartening to hear that you found our hotel easily accessible from the airport via shuttle and that you found the room to be decent for the cost. However, we regret the inconvenience you experienced with WiFi. Your feedback is important, and we'll work to improve it. We appreciate your understanding and hope to welcome you back for another stay soon!

8/10 - Boa

Jeanetta

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Friendly and welcoming staff. Easy stress free access to the DFW airport
Hospedou-se por 1 diária em abr. de 2024
Resposta de Sophia CSR em 2 de mai. de 2024
Hi Jeanetta,I am delighted to hear that you found our staff friendly and welcoming and that you had an easy and stress-free experience accessing DFW airport. Thank you for your kind words, and we hope to welcome you back for another pleasant stay in the future!

8/10 - Boa

Annette

Pontos positivos: Limpeza, serviço e funcionários e comodidades
The room is nice size and comfortable, but very dated. Seems like a little expenditure would upgrade it alot.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Sophia CSR em 2 de mai. de 2024
Hi Annette,Thank you for your feedback and for rating your stay. We're glad to hear that you found the room comfortable, although we regret any disappointment with its dated appearance. Your comments are valuable, and we'll take them into consideration as we continue to make improvements to our accommodations. We appreciate your input and hope to have the opportunity to welcome you back for an even better experience in the future!

10/10 - Excelente

Richard

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Bonoya
Hospedou-se por 1 diária em abr. de 2024
Resposta de Sophia CSR em 1 de mai. de 2024
Hi Richard,Getting a 5-star rating from our guests is genuinely heartening and inspires us to persist in delivering outstanding service. We're thrilled that your stay was enjoyable, and we eagerly anticipate hosting you again during your future journeys.

10/10 - Excelente

Richard

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
It was a good stay.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Sophia CSR em 2 de mai. de 2024
Hi Richard,Appreciate you for the review! It's good to know that you had a nice stay. Wish you a pleasant stay in the future as well.

8/10 - Boa

Laumua

Pontos positivos: Limpeza e condições e instalações da propriedade
I like the room is so clean and comfortable
Hospedou-se por 1 diária em abr. de 2024
Resposta de Sophia CSR em 30 de abr. de 2024
Hi Laumua,We are delighted that you enjoyed your stay. We appreciate your positive feedback and look forward to welcoming you back for another great stay in the future!

10/10 - Excelente

Robert

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The Attendant at the front desk was helpful and wonderful!! she is valuable asset to your company!
Hospedou-se por 1 diária em abr. de 2024
Resposta de Sophia CSR em 1 de mai. de 2024
Hi Robert,Thank you so much for your kind words! Our front desk staff is indeed a valuable member of our team, and we appreciate your recognition of her efforts. We're committed to providing excellent service, and it's great to know that we're meeting your expectations. Hope to see you again soon!

6/10 - Ok

Natalia

Viagem com a família
Dim lighting
Hospedou-se por 1 diária em mar. de 2024
Resposta de Sophia CSR em 29 de abr. de 2024
Hi Natalia,I greatly appreciate your 3-star rating. Our maintenance team will use your feedback about lighting and work towards improvements. We look forward to hosting you again during your next visit!

10/10 - Excelente

REYNALDO

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de Sophia CSR em 30 de abr. de 2024
Hi Reynaldo,Guest satisfaction is our number one objective, we really appreciate your wonderful rating of 5 stars. Our Team hopes to have the chance to serve you again on your next visit.

10/10 - Excelente

Colleen

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Friendly and accommodating staff....Very nice room...
Hospedou-se por 1 diária em abr. de 2024
Resposta de Sophia CSR em 29 de abr. de 2024
Hi Colleen,We are happy to hear that you loved your stay in your accommodation and that you had a good interaction with our personnel. Our first goal is to provide our guests with comfortable lodgings and outstanding service, and we are happy to have lived up to your expectations. Your encouraging remarks will be relayed to our team. We appreciate you choosing to stay with us, and we can't wait to have you back soon for yet another amazing experience!

8/10 - Boa

Sai trishul reddy

Hospedou-se por 1 diária em abr. de 2024

6/10 - Ok

Sai trishul reddy

Pontos positivos: Serviço e funcionários
Could be better
Hospedou-se por 1 diária em abr. de 2024
Resposta de Sophia CSR em 29 de abr. de 2024
Dear Guest,We appreciate your 6-star rating. We hope you had a nice stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!

8/10 - Boa

Shawn

Hospedou-se por 1 diária em abr. de 2024

8/10 - Boa

Dr Willie

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
what stood out this property was that the staff was very polite and courteous.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Sophia CSR em 29 de abr. de 2024
Hi Willie,It is good to hear that our staff's politeness and courtesy stood out to you during your stay. Providing exceptional service and hospitality is at the core of what we do, and we're delighted that our team made a positive impression on you. Your kind words will be shared with our staff as recognition for their efforts. Thank you for choosing to stay with us, and we look forward to welcoming you back for another excellent experience in the future!

10/10 - Excelente

Erik

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff were very friendly and accommodating. Shuttle to the airport was easy and convenient
Hospedou-se por 1 diária em abr. de 2024
Resposta de Sophia CSR em 29 de abr. de 2024
Hi Erik,Delighted to hear that you had a positive experience with our staff and found the airport shuttle service to be convenient. Your kind words will be shared with our team as encouragement. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future!

10/10 - Excelente

Samantha

Hospedou-se por 1 diária em abr. de 2024
Resposta de Sophia CSR em 16 de mai. de 2024
Hi Samantha,Winning a 5-star rating from our customers makes us very happy and motivates us to keep providing exceptional service. We are overjoyed that you had a pleasant stay, and we look forward to having you stay with us once more on your travels in the future.

6/10 - Ok

Paul

Viagem de negócios
Pontos negativos: Comodidades
Very old, tiny bath area, simple things missing like Kleenex. Ancient elevator. And it is directly located on the landing path with jets directly over the hotel all day and night.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Sophia CSR em 29 de abr. de 2024
Hi Paul,Your feedback about the outdated facilities, lack of amenities, and noise from the nearby landing path is valuable to us, and we'll consider it as we strive to improve our accommodations. We understand the importance of providing a comfortable and enjoyable stay for our guests and will work diligently to address these issues. Thank you for bringing these concerns to our attention, and we hope to have the opportunity to better serve you in the future.

10/10 - Excelente

Alex red

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Todo bien
Hospedou-se por 1 diária em abr. de 2024
Resposta de Sophia CSR em 26 de abr. de 2024
Hi Alex,It brings us immense joy to learn about your delightful experience. We genuinely value your recent stay and the outstanding 5-star rating you provided. Your satisfaction remains our highest priority, and we are eagerly anticipating the opportunity to welcome you back in the future. Thank you for choosing our hotel; we look forward to your return.

10/10 - Excelente

Lawrence

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
IT'S COOL
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Sophia CSR em 23 de abr. de 2024
Hi Lawrence,Knowing that you had a wonderful experience brings us great joy. We sincerely appreciate your recent stay and the fantastic 5-star rating you bestowed upon us. Your satisfaction is our utmost priority, and we eagerly look forward to the chance to serve you again in the future. Thank you for selecting our hotel, and we eagerly anticipate your return.

8/10 - Boa

Luz, Springfield

Hospedou-se por 1 diária em abr. de 2024
Resposta de Sophia CSR em 13 de mai. de 2024
Hi Luz,We sincerely value your positive rating, and our commitment to ensuring your complete satisfaction remains unwavering. We welcome and encourage your feedback and suggestions for future visits, as they play a vital role in improving our services. We look forward to the opportunity to assist you once again during your next stay.

10/10 - Excelente

Mario

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Nice place
Hospedou-se por 1 diária em abr. de 2024
Resposta de Sophia CSR em 22 de abr. de 2024
Hi Mario,I appreciate your 5-star review. We are happy to hear that you thought our property was nice. Our first goal is to give our guests a pleasant and enjoyable stay, and we're happy to hear that we were able to live up to your expectations. We hope to see you again here soon again!