Dear Camilo,Thank you for taking the time to write such a great review of our hotel. It was our pleasure hosting you and we are looking forward to welcoming you again very soon!We wish you all the best,Hotel Riu DunamarOnline Reputation Manager

Apreciada Selene Rubi,Le agradecemos, en nombre de todo el equipo, su valoración tan positiva, pues, resulta muy motivador para nosotros, saber que vamos en la dirección correcta.No albergue ninguna duda, ya que realizamos el seguimiento de sus observaciones y las trataremos con los departamentos pertinentes.Deseamos que, pronto, nos vuelva a elegir para pasar unos días entre nosotros y, vivir así, una nueva inolvidable experiencia.Le esperamos!Cordialmente, Hotel Riu DunamarOnline Reputation Manager

Estimada Janeth Gaspar,Sentimos que se haya marchado con esas sensaciones de nuestras instalaciones y nos sorprende que no hubiera nada que fuera de su agrado.En nuestra página encontrará la amplia y variada gama de hoteles de los que disponemos y la información correspondiente a cada uno de ellos. Estamos convencidos de que encontrará el que más se adapte a sus necesidades.Nos gustaría que volviera a brindarnos la oportunidad de recibirle en alguna de nuestras instalaciones y, poder así presentarle, la maravillosa experiencia que estamos acostumbrados a ofrecer 100% satisfactoria.Atentamente,Hotel Riu DunamarOnline Reputation Management

Dear beata,Thank you for your review. We really appreciate that you took the time to evaluate your stay. We really hope you will give us another opportunity to welcome you back in the near future. Warm regards,Hotel Riu DunamarOnline Reputation Manager

Dear Garvin,We definitely have the best guests. Thank you very much for your kind feedback, also on behalf of our lovely staff. It is very pleasing to read that you enjoyed your holiday. We hope to see you again, Garvin! Love you back, Hotel Riu DunamarOnline Reputation Manager

Dear Dipak K,thank you for taking the time to review your recent stay.It is great to know that overall you enjoyed your stay with us. Room service and pool service can be found at our Palace brand hotels, our more sophisticated collection of hotels. We hope we see you soon again!All the best, Hotel Riu DunamarOnline Reputation Manager

Dear Carol,Thank you for your words, they are very gratifying and show us that we are working in the right direction.We sincerely hope that you will visit us again soon in one of our facilities and offer you a stay that will be the same or even better than the one you experienced.We hope you will be back soon.Yours faithfully,Hotel Riu DunamarOnline Reputation Manager

Dear Kristine,Thank you for taking the time to write such a good review of our hotel. It was a pleasure to host you and we look forward to welcoming you back very soon.We wish you all the best,Yours faithfully,Hotel Riu DunamarOnline Reputation Manager

Dear Kimberly Ann,We are constantly working to improve our services and reading your outstanding feedback makes every effort worthwhile.We wish to thank you for your fantastic feedback.Wishing to see you again soon.Warmest Greetings, Kimberly Ann!Hotel Riu DunamarOnline Reputation Manager

Apreciado Andres,Le agradecemos sinceramente por su positiva valoración. Nos llena de alegría saber que cumplimos con sus expectativas y que los aspectos que valora fueron de su agrado durante su estancia. Esperamos sinceramente que regrese pronto para disfrutar nuevamente de nuestro servicio y hospitalidad.Cordialmente, Hotel Riu DunamarOnline Reputation Manager

Dear Lilly,Thank you very much for staying at Riu and for sharing your feedback with us.As it is one of our main priorities to give an outstanding service to all of our guests, we are concerned to learn that we may have missed out on some details leaving you with an unpleasant experience.We hope we will have the opportunity to host you again soon to regain your confidence.We wish you all the best,Hotel Riu DunamarOnline Reputation Manager

Dear Dean,Thank you for your review. We are really glad to learn that you enjoyed your experience during your stay at our Hotel Riu Dunamar! We will of course share your impressions with corresponding team for an adequate follow up.We would be delighted to welcome you back in a near occasion.Have a lovely day, Hotel Riu DunamarOnline Reputation Manager

Dear Edwin,Thank you for providing your honest feedback.It is unfortunate to hear you weren't completely satisfied with your recent experience, as our policy is to make every attempt to please our guests.Room service and pool service can be found at our Palace brand hotels, our more sophisticated collection of hotels. Please find details on our website.We sincerely hope that we will have the opportunity to welcome you back again for a more satisfying experience.With our best wishes we remain,Hotel Riu DunamarOnline Reputation Manager

Apreciada JUANA VERONICA,Gracias por su comentario.Lamentamos no haber estado a la altura de sus expectativas en lo que respecta a nuestra amplia y variada oferta gastronómica, especialmente en el servicio de desayuno.Pedimos disculpas por no haber satisfecho sus expectativas en relación a nuestra amplia y variada oferta gastronómica y de bebidas.Nos hubiera gustado conocer sus inquietudes durante su estancia.Nos gustaría que volviera a brindarnos la oportunidad de recibirle en alguna de nuestras instalaciones y, poder así presentarle, la maravillosa experiencia que estamos acostumbrados a ofrecer 100% satisfactoria.Cordialmente, Hotel Riu DunamarOnline Reputation Manager

Dear Robert, We cannot be more grateful for taking the time to write such a positive review of your recent stay with us at the Hotel Riu Dunamar.It is great for us to realize that you enjoyed your stay with us. Certainly, word of mouth is very important to us, so your comments are greatly appreciated. We look forward to welcoming you back on your next visit to our beautiful place.Kind regardsHotel Riu DunamarOnline Reputation Manager

Dear Judy,Thank you very much for your words and your positive evaluation.We are very happy to know that you left with pleasant feelings, however, we lament the mentioned inconveniences. We would have liked to have been informed about all your inconveniences during your stay so we could have helped you to resolve this. We hope to welcome you again soon.Best regards,Hotel Riu DunamarOnline Reputation Manager

Dear Jessica,Thank you for your comment,We regret that we did not live up to your expectations regarding our wide and varied gastronomic offer, especially the breakfast service.We apologise for not having met your expectations regarding our wide and varied gastronomic and beverage offer.We want you to know that we have noted your comments and will discuss them with the relevant departments in order to continue our process of continuous improvement.We would welcome the opportunity to welcome you back to one of our facilities so that we can present you with the wonderful experience we are accustomed to offering you with 100% satisfaction.Yours faithfully,Hotel Riu DunamarOnline Reputation Manager

Dear ALYCE,We are very pleased to have read your compliments and to know that you have rated so favourably various aspects of the hotel that have contributed significantly to your exceptional experience.Please be assured that your comments have been noted and will be taken up with the appropriate departments.We sincerely hope that you will visit us again soon, to provide you with another unforgettable experience at our establishment.We look forward to your visit.Yours faithfully,Hotel Riu DunamarOnline Reputation Manager

Apreciada Mariana,Muchas gracias por hacernos llegar sus tan amables comentarios.Estamos encantados de observar que se marchó satisfecho con nuestros servicios y, sepa usted, que, le esperamos muy pronto para ofrecerle otra especial estancia entre nosotros.Vuelva pronto a visitarnos.Cordialmente, Hotel Riu DunamarOnline Reputation Manager

Dear Oscar,It is an honour to be recognized as a good hotel. Also, our staff are thrilled when they learn, they efforts are being appreciated, we thank you on behalf of our fantastic team. Thank you very much.We hope you come back soon, Oscar!Kindest Greetings!Hotel Riu DunamarOnline Reputation Manager

Dear Raiyona T.,We feel so lucky to have the guests we have.Thank you very much for staying with us and your fatastic ratings.It is unfortunate to learn, that regardless our chefs’ efforts, we could not meet your taste.In order to fulfil every guest expectations regarding food, our main buffet and theme restaurants offer a great selection of exquisitely presented local and international dishes which are prepared daily with the utmost care and using fresh ingredients. Hoping to welcome you again.Kindest wishes,Hotel Riu DunamarOnline Reputation Manager

Apreciado eduardo garzaGracias por su comentario,Es muy satisfactorio conocer que se sintió feliz entre nosotros, lo cual nos hace pensar que, quizás vuelva a visitarnos en alguna de nuestras instalaciones donde no tenga dudas, le atenderemos en nuestra línea profesional y hospitalaria.Le esperamos con los brazos abiertos.Cordialmente, Hotel Riu DunamarOnline Reputation Manager

Apreciado Jose LuisGracias por su comentario,Nos alegramos mucho de conocer que fue feliz durante su estancia entre nosotros y, nos sentimos realmente felices con su valoración ya que, la consideramos un reconocimiento a nuestra labor de cada día.Deseamos que nos vuelva a elegir y nos encantaría, poder brindarle nuevamente nuestros servicios.Cordialmente, Hotel Riu DunamarOnline Reputation Manager

Dear Ashley,We appreciate your words from the bottom of our hearts.Obtaining a review like the one you give us from you encourages us to continue on our path and, looking forward to having you return to any of our facilities, to offer you a wonderful experience with us.We continue every day trying to improve ourselves and with open arms to welcome you again.We are always waiting for youYours faithfully,Hotel Riu DunamarOnline Reputation Manager

Dear Micah,We would like to thank you for taking the time to a positive review. We are so glad you enjoyed your stay and we hope that we will be able to welcome you back to the hotel in the near future. All the best, Hotel Riu DunamarOnline Reputation Manager