Terraço/pátio

Avaliações de LivINN Hotel Cincinnati / Sharonville Convention Center

2.5 out of 5

Avaliações

8,2

Muito boa

Nota 10 - Excelente. 616 de 1219 avaliações" "
Nota 8 - Boa. 316 de 1219 avaliações" "
Nota 6 - Ok. 139 de 1219 avaliações" "
Nota 4 - Insatisfatória. 57 de 1219 avaliações" "
Nota 2 - Terrível. 91 de 1219 avaliações" "

8,4/10

Limpeza

8,6/10

Serviço e funcionários

8,2/10

Comodidades

8,4/10

Condições e instalações da propriedade

8,2/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Heather

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Room and bed were amazing!! Pool and fire pit area was awesome! Staff was friendly
Hospedou-se por 1 diária em mai. de 2024
Resposta de Kay em 16 de mai. de 2024
Thank you for your high recommendation of LivINN of Sharonville. We are glad you had an excellent stay and were pleased with your accommodations. The pleasure would be ours to welcome you back!

6/10 - Ok

Emily

Viagem com família e crianças pequenas
Pontos positivos: Limpeza
Pontos negativos: Comodidades
Easy booking. The evening desk clerk was nice but any other shift the clerk wasnt anywhere to be found. Pool area was nice but the pool was murky with a bunch of bugs in the pool. Beds were comfortable and the room was clean. We only stayed 2 nights so housekeeping was upon request but when i went to the front to request we nevwr recieved service. Overall stay was a 3 star
Hospedou-se por 2 diárias em mai. de 2024

8/10 - Boa

D

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff were very nice. Facilities were clean. Breakfast was good. Wish we had more towels in our room it was only stocked for two. But getting more wasn't an issue. We did have a minor issue with the shower curtain it was almost to short to properly close, but that is nitpicking. Hh
Hospedou-se por 2 diárias em mai. de 2024

4/10 - Insatisfatória

Joel

Viagem com a família
Pontos negativos: Limpeza e condições e instalações da propriedade
Old, run down - smelly. Not anywhere close to Expedia’s rating. Would Not stay there again!
Hospedou-se por 2 diárias em mai. de 2024

6/10 - Ok

Joel

Viagem com a família
Pontos negativos: Condições e instalações da propriedade
Old, neglected hotel with a chemical smell from too many cleaning products. Not anywhere close to how Expedia rates this hotel. Was very disappointed for the price. I do not recommend this hotel.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Kay em 17 de mai. de 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. At LivINN we strive every day to provide superior customer service. I am sorry we were not able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. We would welcome the opportunity to host you once more to change your impression.

4/10 - Insatisfatória

Lincoln

Viagem a dois, Viagem com a família
Pontos positivos: Limpeza
There were people from various rooms that were making sleep next to impossible because of the noise they were mking. Doors slamming, kids running through the halls, loud talking, music and more. Worst hotel stay ive had in awhile.
Hospedou-se por 2 diárias em mai. de 2024

4/10 - Insatisfatória

Abigail

Viagem a dois
Pontos positivos: Limpeza e comodidades
Was told one price on Expedia and got to the hotel and was charged roughly $40 more.
Hospedou-se por 1 diária em mai. de 2024

4/10 - Insatisfatória

Anne

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários e comodidades
ust now on Google This hotel has potential, if it wasn’t for the service and certain workers. I came to Cincinnati for my graduation with my 3 kids, husband, parents and sister. I booked two rooms and stood from Thursday-Monday (long stay). Being that I had my 3 kids with me, the room did tend to get very messy so I requested the second day if they can come clean my room while we were out touring. When we got back to the hotel, no one has came to clean the room. I asked again to the front desk if they can come clean, I also asked the cleaning ladies. I was told they were going to come…NOTHING. Sunday evening, I told a nice young lady at the front- different girl from the morning, about the situation. Unfortunately, the cleaning crew had left already and she had no choice but to offer me clean towels, sheets, garbage bags. My husband and I had to throw out the garbage ourselves, put new garbage bag, change the sheets, pillow cases and put all the dirty stuff in another bag for them to take. Once again, not the girl’s fault. I blame the cleaning crew who were literally there all day not doing their job. And the girl from Sunday morning who I complained to and did nothing to help me. To add insult to the injury, when we checked in we were told breakfast ended at 10am- no one told us the times changed during weekdays so we woke up today on our last day to get breakfast before checking out, the time was 9am. When we got there , the kitchen lady who was there had put away all the
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Kay em 12 de mai. de 2024
Your feedback is disheartening it's always our goal to provide all of the amenities and services our guests would expect in a great stay. From your comments, it's clear we missed the mark for you, and for that, we sincerely apologize. Our team will review your feedback to see how we can improve and we hope for another chance to change your perception of us. On behalf of the entire team, we wish to extend our sincerest apologies to you and would love an opportunity to speak directly so we may learn more about your interaction and work toward restoring your trust. We’re sorry for the inconvenience and look forward to hearing from you soon.

10/10 - Excelente

Steve

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Nice place close to highway. Lots of options for dining. Many options for breakfast (included in room price)
Hospedou-se por 1 diária em mai. de 2024
Resposta de Kay em 12 de mai. de 2024
We love to see those 5-stars and hope you come back soon for another memorable stay with us at LivINN of Sharonville!!

10/10 - Excelente

Anna

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I would stay again.
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Kay em 12 de mai. de 2024
We are so glad you enjoyed your stay and look forward to seeing you next time!

10/10 - Excelente

SHANNON

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Friendly staff
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Kay em 12 de mai. de 2024
We appreciate you so much for your glowing review of LivINN of Sharonville. We are delighted you had an excellent stay and our team exceeded your expectations. We will be sure to share your kind words with our team. We hope to see you again the next time you are visiting the area!

8/10 - Boa

Kenneth

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de Kay em 12 de mai. de 2024
Thank you for the high rating, we’re glad to know your stay was enjoyable. We hope you’ll visit us again in the future!

10/10 - Excelente

Caireen

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Buffet breakfast
Hospedou-se por 1 diária em mai. de 2024
Resposta de Kay em 12 de mai. de 2024
We never take a top score for granted and we’re pleased to find that your lasting impressions of us are so high. We hope to welcome you back through our doors in the future!

8/10 - Boa

Greta

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I like the location and presentation of the lobby. Staff was friendly.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Kay em 12 de mai. de 2024
We appreciate you so much for your glowing review of LivINN of Sharonville. We are delighted you had an excellent stay and our team exceeded your expectations. We will be sure to share your kind words with our team. We hope to see you again the next time you are visiting the area!

10/10 - Excelente

Lindsay

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Just staying the night but staff was lovely and clean rooms.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Kay em 12 de mai. de 2024
Your kind words mean the world to us! Thank you and we hope to have the pleasure of welcoming you back again soon.

10/10 - Excelente

Bruce

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
it felt very comfortable, we enjoyed the devotional books in the room
Hospedou-se por 1 diária em abr. de 2024
Resposta de Kay em 28 de abr. de 2024
We never take a top score for granted and we’re pleased to find that your lasting impressions of us are so high. We hope to welcome you back through our doors in the future!

8/10 - Boa

Apolonia

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff was super friendly and made the check in and check out experience nice. I like that the site takes noise seriously as I am a light sleepier. Breakfast food was delicious with plenty of seating. Great for our one night stay.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Kay em 28 de abr. de 2024
We love to see those 5-stars and hope you come back soon for another memorable stay with us at LivINN of Sharonville!!

10/10 - Excelente

steve

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Nice and clean
Hospedou-se por 1 diária em abr. de 2024
Resposta de Kay em 26 de abr. de 2024
Thank you for your high recommendation of LivINN of Sharonville. We are glad you had an excellent stay and were pleased with your accommodations. The pleasure would be ours to welcome you back!

10/10 - Excelente

Danielle

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de Kay em 26 de abr. de 2024
We never take a top score for granted and we’re pleased to find that your lasting impressions of us are so high. We hope to welcome you back through our doors in the future!

10/10 - Excelente

Tyrone

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de LivINN Team em 23 de abr. de 2024
We never take a top score for granted and we’re pleased to find that your lasting impressions of us are so high. We hope to welcome you back through our doors in the future!

2/10 - Terrível

Eric

Apparently there was a mix up with my phone number and reservation. I tried to check in and they said that they tried to call me about my check-in and it was not my number that they tried to call therefore they did not have a room for me very unhappy.
Hospedou-se por 1 diária em abr. de 2024
Resposta de LivINN Team em 23 de abr. de 2024
Thank you for taking the time to share your recent experience with us. Our entire LivINN team genuinely cares about our guests and we hope you understand that this surprising lapse in courteous service is not on par with our normal standard of care. On behalf of the entire team, we wish to extend our sincerest apologies to you and would love an opportunity to speak directly so we may learn more about your interaction and work toward restoring your trust. However, per your confirmation we authorize cards on file at 4pm. If it declines, we reach out and give you until 6pm. The number you had on file is what you entered when you booked the reservation through this third party. You did not return our calls and therefore the reservation was cancelled due to nonpayment. We’re sorry for the inconvenience and look forward to hearing from you soon.

10/10 - Excelente

Tammy

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This was our first time to stay at this location. Although it was just an over night stay, we have no negative things to mention about this location. Front desk staff, Terrance, gave me a compliment and met us with a smile. Even though it was busy he was happy to help us check in. Our room was clean as was the entire facility. We would stay would stay here again.
Hospedou-se por 1 diária em abr. de 2024
Resposta de LivINN Team em 23 de abr. de 2024
We appreciate you so much for your glowing review of LivINN of Sharonville. We are delighted you had an excellent stay and our team exceeded your expectations. We will be sure to share your kind words with our team. We hope to see you again the next time you are visiting the area!

10/10 - Excelente

Brent

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Liked everything
Hospedou-se por 1 diária em abr. de 2024

10/10 - Excelente

Helen

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The property was very well kept up and clean. It was in walking distance of our venue. We could just park at the hotel and walk to the convention center.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de LivINN Team em 23 de abr. de 2024
Thank you for your high recommendation of LivINN of Sharonville. We are glad you had an excellent stay and were pleased with your accommodations. The pleasure would be ours to welcome you back!

6/10 - Ok

Jeron

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Was cool
Hospedou-se por 1 diária em abr. de 2024
Resposta de LivINN Team em 23 de abr. de 2024
Thank you for your rating! We look forward to welcoming you again soon.

10/10 - Excelente

Karen M

Viagem com a família, Viagem com animais de estimação
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Pet friendly. Buffet breakfast, eating area clean, comfortable seating, ability to plug in cell phone, laptop etc.
Hospedou-se por 1 diária em abr. de 2024
Resposta de LivINN Team em 15 de abr. de 2024
Thank you for the high rating, we’re glad to know your stay was enjoyable. We hope you’ll visit us again in the future!

8/10 - Boa

Ayiesha

Viagem de negócios, Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The woman who checked us in was nothing short of extraordinary. She was very sweet, patient and polite. There was a faint bleach smell that seemed to always linger . Not the hotels fault but also a dog that woke me up a couple doors down from ours.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de LivINN Team em 15 de abr. de 2024
We appreciate you so much for your glowing review of LivINN of Sharonville. We are delighted you had an excellent stay and our team exceeded your expectations. We will be sure to share your kind words with our team. We hope to see you again the next time you are visiting the area!

8/10 - Boa

Morris

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de LivINN Team em 15 de abr. de 2024
Thank you for the high rating, we’re glad to know your stay was enjoyable. We hope you’ll visit us again in the future!

2/10 - Terrível

Muadh

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Staff and members 😬
Hospedou-se por 1 diária em abr. de 2024
Resposta de LivINN Team em 11 de abr. de 2024
Thank you for taking the time to rate your recent stay with us here at LivINN of Sharonville. We wish we had more details to understand the reason for your rating and would welcome the opportunity to host you once more to change your impression.

10/10 - Excelente

Renelle

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff was excellent....they have pool hours for adults...Very unique place would definitely stay there again
Hospedou-se por 2 diárias em abr. de 2024
Resposta de sam em 9 de abr. de 2024
We love to see those 5-stars and hope you come back soon for another memorable stay with us at LivINN of Sharonville!!

8/10 - Boa

Cheryl

Viagem em grupo, Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Stayed here for 3 nights . Pool was nice although we were told after 10 pm it was adults only in the pool area . And a bunch of kids were in there around 11 pm splashing and we just left because we couldn't enjoy the saposed adult time.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de sammya em 9 de abr. de 2024
Thank you for the high rating, we’re glad to know your stay was enjoyable. We hope you’ll visit us again in the future!

10/10 - Excelente

Trici

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de sammya em 9 de abr. de 2024
We love to see those 5-stars and hope you come back soon for another memorable stay with us at LivINN of Sharonville!!

10/10 - Excelente

Angela

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Always enjoy my stay.
Hospedou-se por 7 diárias em mar. de 2024
Resposta de sam em 9 de abr. de 2024
We love to see those 5-stars and hope you come back soon for another memorable stay with us at LivINN of Sharonville!!

8/10 - Boa

ALISON

Viagem com família e crianças pequenas
This hotel is great! The staff were very friendly and helpful. Room was clean. The reason I did not give it a 5 star overall was the pool. It’s very nice and I love the fire pits, but the water was very cloudy and the water was too cold for me to stay in. We stayed here once before and the pool was advertised as heated, but the water was like ice on that trip. This time, I did not see that it was advertised as heated, and while it wasn’t as cold as the first time, I feel like a heater would be a great investment.
Hospedou-se por 1 diária em mar. de 2024
Resposta de sammya em 6 de abr. de 2024
We are so glad you enjoyed your stay and look forward to seeing you next time!

10/10 - Excelente

Patricia

Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very clean nice hotel
Resposta de sammya em 6 de abr. de 2024
We are so glad you enjoyed your stay and look forward to seeing you next time!

10/10 - Excelente

Frank

Pontos positivos: Limpeza
Convenient to all bars and shopping plots
Hospedou-se por 1 diária em mar. de 2024
Resposta de LivINN Team em 5 de abr. de 2024
We never take a top score for granted and we’re pleased to find that your lasting impressions of us are so high. We hope to welcome you back through our doors in the future!

10/10 - Excelente

Bradford

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em jan. de 2024
Resposta de LivINN Team em 5 de abr. de 2024
We never take a top score for granted and we’re pleased to find that your lasting impressions of us are so high. We hope to welcome you back through our doors in the future!

2/10 - Terrível

Andrea

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Completely filthy. Unprofessional staff.
Hospedou-se por 1 diária em abr. de 2024
Resposta de sammya em 5 de abr. de 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. At LivINN we strive every day to provide superior customer service. I am sorry we were not able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. We would welcome the opportunity to host you once more to change your impression.

10/10 - Excelente

Cassandra

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great place to stay clean and tidy.
Hospedou-se por 1 diária em abr. de 2024
Resposta de sam em 5 de abr. de 2024
We love to see those 5-stars and hope you come back soon for another memorable stay with us at LivINN of Sharonville!!

10/10 - Excelente

crystal

Viagem com a família
Pontos positivos: Comodidades
Staff is Awesome 😊
Hospedou-se por 4 diárias em mar. de 2024
Resposta de sammya em 2 de abr. de 2024
Thank you for the 5 out of 5 review we hope to see you soon !

8/10 - Boa

Jakelin

Hospedou-se por 1 diária em fev. de 2024
Resposta de sam em 2 de abr. de 2024
Thank you for the 4 out of 5 review if there is anything we can do to make your next stay better let us know!

10/10 - Excelente

Troy

Viagem com a família
Pontos positivos: Comodidades
Hotel was very clean, and they had an awesome continental breakfast the next morning! This location is really close to a lot of restaurants.
Hospedou-se por 1 diária em mar. de 2024
Resposta de LivINN Team em 1 de abr. de 2024
We never take a top score for granted and we’re pleased to find that your lasting impressions of us are so high. We hope to welcome you back through our doors in the future!

8/10 - Boa

Elaine

Hospedou-se por 1 diária em mar. de 2024
Resposta de LivINN Team em 1 de abr. de 2024
Thank you for your high recommendation of LivINN of Sharonville. We are glad you had an excellent stay and were pleased with your accommodations. The pleasure would be ours to welcome you back!

2/10 - Terrível

Heather

Viagem com família e crianças pequenas
Pontos positivos: Serviço e funcionários e comodidades
Pontos negativos: Limpeza e condições e instalações da propriedade
After 1 night, I had to be moved out of my room. The carpet under the desk was soaking wet and they told me it's because the boiler room is directly next to ours and it was a known issue. We move into our next room and you can see footprints in the bathroom and was super sticky to walk on. Like pop was spilled and dried but never mopped when cleaning the room. I asked for a mop and it took them over 20 minutes to try to find one (which they couldn't) and someone came with a towel and spray to clean it by hand. That there tells me they dont mop the floors between hotel guests. The beds in the 2nd bedroom were rock hard and extremely uncomfortable. The bathtub knob wouldn't stay up when turning the shower on. It had to be twisted a certain way after being pulled up and it still fell down whole trying to take a shower, which turned the shower off. My stay was terrible and definitely will never stay here again!
Hospedou-se por 2 diárias em mar. de 2024
Resposta de LivINN Team em 1 de abr. de 2024
Your feedback is disheartening it's always our goal to provide all of the amenities and services our guests would expect in a great stay. From your comments, it's clear we missed the mark for you, and for that, we sincerely apologize. Our team will review your feedback to see how we can improve and we hope for another chance to change your perception of us. We will be reaching out to you directly to discuss the matter at hand. Thank you for making us aware and we will speak to you soon!

10/10 - Excelente

CHANARY

Hospedou-se por 1 diária em mar. de 2024
Resposta de LivINN Team em 23 de abr. de 2024
We are delighted you had a five-star time staying with us at LivINN!

10/10 - Excelente

Sean

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great hotel for the price.
Hospedou-se por 1 diária em mar. de 2024
Resposta de sam em 29 de mar. de 2024
We like to thank you for your honest rating we hope to see you soon !

10/10 - Excelente

Stuart

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Other than having difficulty finding where we needed to be with checking in things were good.
Hospedou-se por 1 diária em mar. de 2024
Resposta de sam em 29 de mar. de 2024
Thank you for your 5 rating we hope to see you soon !

10/10 - Excelente

Yennie

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This hotel is at a very convenient location just off I77. Room was clean and all staff members were professional and friendly. The pool area was nice. The breakfast was delicious and have a variety of choices. We will definitely stay here again on our next Cincinnati trip.
Hospedou-se por 1 diária em mar. de 2024
Resposta de LivINN Team em 28 de mar. de 2024
We appreciate you choosing to stay with us at LivINN of Sharonville and we are glad to know that your experience was a pleasant one. Hopefully, a return trip will be a part of your future travel plans!

8/10 - Boa

James

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Some noisy guests at 2am on the floor above us.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de LivINN Team em 27 de mar. de 2024
Thank you for providing your feedback! We hope you will return again soon.

8/10 - Boa

Brandon

Hospedou-se por 2 diárias em mar. de 2024
Resposta de LivINN Team em 23 de abr. de 2024
We're glad you enjoyed your stay with us and hope you come back again soon!