Fachada da propriedade à noite

Avaliações de Swissotel - Chicago

4.5 out of 5
Swissotel - Chicago
323 E Wacker Dr, Chicago, IL

Avaliações

8,6

Excelente

Nota 10 - Excelente. 1211 de 1953 avaliações" "
Nota 8 - Boa. 385 de 1953 avaliações" "
Nota 6 - Ok. 164 de 1953 avaliações" "
Nota 4 - Insatisfatória. 88 de 1953 avaliações" "
Nota 2 - Terrível. 105 de 1953 avaliações" "

9,2/10

Limpeza

8,8/10

Serviço e funcionários

8,4/10

Comodidades

9,0/10

Condições e instalações da propriedade

8,8/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Marcio

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
O liked everything
Hospedou-se por 2 diárias em dez. de 2021
Resposta de Olivia M em 8 de jan. de 2022
Thank you for taking the time and trouble to complete a survey following your recent stay at The Swissotel Chicago. We are delighted you enjoyed your stay with us and very much look forward to warmly welcoming you again to The Swissotel in the near future.

10/10 - Excelente

MARIO LUCIO

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em set. de 2021
Resposta de Swiss Hotel Chicago em 28 de out. de 2021
Dear Mario, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 - Boa

Jose

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Me gustó en general todo es un hotel de 4 estrellas
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Swissotel em 28 de mai. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 - Excelente

Mcgennings

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Swissotel em 28 de mai. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 - Excelente

Sandra

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The manager Hassan went above and beyond for us. He upgraded us to a sweet because the AC wasn’t great and they sent us champagne, chocolate covered strawberries and a handwritten card!!!
Hospedou-se por 5 diárias em mai. de 2024
Resposta de Swissotel em 28 de mai. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

4/10 - Insatisfatória

Nicolas

Viagem a dois
Pontos positivos: Condições e instalações da propriedade
Pontos negativos: Limpeza e comodidades
Came into room with left over food from previous people in fridge and dirty washcloths in shower. They charge fees for everything and don’t have free breakfast. The guy at the breakfast station where you buy breakfast was also very rude. For the money you v could definitely find a better stay
Hospedou-se por 4 diárias em mai. de 2024
Resposta de Swissotel em 28 de mai. de 2024
Good day, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

10/10 - Excelente

Jaqueline

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Swissotel em 28 de mai. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 - Excelente

Jason

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Loved the concierge downstairs that helped us decide on our room. Super friendly. The room was stunning!! All around loved my stay and would reccomend anyone there 2 times over
Hospedou-se por 1 diária em abr. de 2024
Resposta de Swissotel em 27 de mai. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

6/10 - Ok

Christopher

Viagem com família e crianças pequenas
Pontos positivos: Limpeza e serviço e funcionários
No pool. No complimentary breakfast. $25 urban experience fee on top of $450 for an average room. Next time will be somewhere different
Hospedou-se por 1 diária em mai. de 2024
Resposta de Swissotel em 27 de mai. de 2024
Good day, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

10/10 - Excelente

Katie

Viagem a dois, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great location to stay at. The river view is beautiful and good walking distance to some good restaurants. The hotel food and restaurant was nice. All the staff was friendly and very helpful. Highly recommend this beautiful hotel
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Swissotel em 27 de mai. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

6/10 - Ok

Gloria

Viagem a dois, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Pleased
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Swissotel em 27 de mai. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 - Excelente

Brandi

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Swissotel em 27 de mai. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 - Excelente

Jennifer

Viagem a dois
What a beautiful property in an amazing location! One of the few places you can actually get views of the city and the lake in one place. Grateful to all the staff, especially Mohamed at the front desk who went out of his way to take care of our every need.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Swissotel em 27 de mai. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 - Excelente

Kurt

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Quiet place near Michigan Avenue
Hospedou-se por 1 diária em mai. de 2024
Resposta de Swissotel em 27 de mai. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 - Excelente

Hilda

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Buen servicio y las habitaciones cómodas
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Swissotel em 27 de mai. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 - Boa

John

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
location and the view
Hospedou-se por 4 diárias em mai. de 2024
Resposta de Swissotel em 20 de mai. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 - Excelente

Rebecca, Pensacola

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
N/a
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Swissotel em 20 de mai. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 - Excelente

Tracey Michele

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Swissotel em 16 de mai. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 - Excelente

Tracie, new York

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I liked the appearance of the lobby, the number of staff and their consistant politeness. The only objection is that expedia had said that all charges were included in their pricing and I was charged an extra $100 upon leaving as a standard Chicago fee. This is not correct name but the fee did not apply to any service used or contracted for, any purchase made and was not explained at check-in but was withheld on credit card. This fee was not included by hotel on expedia when they showed all charges.
Hospedou-se por 4 diárias em mai. de 2024
Resposta de Swissotel em 16 de mai. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 - Excelente

Vivica, Charlotte

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
My riverview; room credit when housekeeping isnt necessary
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Swissotel em 15 de mai. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 - Boa

Merry

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The hotel was nice. I had tv issues the entire time I was there. They came and attempted to fix it. We were able to get some of the channels working, but not the menu. The beds were just okay, but the view was amazing. I, also, had issues with cell service being slow/limited. Not a hotel issue, but something I wanted to note.
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Swissotel em 15 de mai. de 2024
Good day, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

10/10 - Excelente

Nattina

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I really my river view room.
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Swissotel em 14 de mai. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

4/10 - Insatisfatória

Venice

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The beds was to hard.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Swissotel em 14 de mai. de 2024
Good day, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

10/10 - Excelente

Erma

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Was a great stay.
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Swissotel em 14 de mai. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 - Boa

Gregory

Viagem a dois, Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
I had a great view of the city from my room.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Swissotel em 13 de mai. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 - Boa

Ja

Viagem a dois
Great location for brief 3 night stay. Riverfront walk and other tourist attractions and excellent restaurants nearby. Enjoyed the architecture of the hotel and Chicago’s urban design. Transit was convenient and nearby as well.
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Swissotel em 13 de mai. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 - Boa

Andreas

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Perfekte Unterkunft um Chicago kennenzulernen
Hospedou-se por 7 diárias em mai. de 2024
Resposta de Swissotel em 13 de mai. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 - Excelente

Gregory

Viagem a dois
Likes: Soaring cityscape, river and big lake views; food/service quality; staff experience and longevity (jumping jobs a rarity); 43rd floor fitness facility. Dislike: 0
Hospedou-se por 4 diárias em mai. de 2024
Resposta de Swissotel em 13 de mai. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 - Boa

Ofelia

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e comodidades
It was alright
Hospedou-se por 1 diária em mai. de 2024
Resposta de Swissotel em 13 de mai. de 2024
Good day, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

10/10 - Excelente

ISAAC

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Beautiful views nice hotel rooms very convenient location
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Swissotel em 13 de mai. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 - Excelente

Marvin

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Bathrooms OK, needed maintenance, dripping tub faucet, shower could have been cleaner, otherwise it was very nice.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Swissotel em 13 de mai. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

4/10 - Insatisfatória

Ka Wai

I have booked a specific room type and they couldn't provide to me at check in. And they are charging about $30 (tax included) for internet access and the charge is compulsory. That's ridiculous to me.
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Swissotel em 13 de mai. de 2024
Good day, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

10/10 - Excelente

Rowena, Oxnard

Viagem de negócios, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It’s located in a very convenient and quiet area of downtown.
Hospedou-se por 4 diárias em mai. de 2024
Resposta de Swissotel em 10 de mai. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 - Boa

Lynn

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Super emplacement pres de tout!
Hospedou-se por 4 diárias em mai. de 2024
Resposta de Swissotel em 10 de mai. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 - Excelente

Eslie

Viagem a dois
Everything was great but the complimentary breakfast was missing
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Swissotel em 7 de mai. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 - Excelente

John

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Had everything I needed in the bathroom even a hand held mirror so I didn’t have to use mine in my suitcase
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Swissotel em 6 de mai. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 - Excelente

Stephanie

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
this hotel is GORGEOUS!!! we stayed for the River turning green event and also had a river view. Very clean hotel. Beautiful panoramic views from our hotel room. Definitely would recommend anyone that wants to splurge a little to get this hotel. It's absolutely stunning!
Hospedou-se por 1 diária em mar. de 2024
Resposta de Swissotel em 2 de mai. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 - Excelente

JANG SUK

Hospedou-se por 2 diárias em abr. de 2024
Resposta de Swissotel em 20 de mai. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 - Excelente

Saad, Dixon

Hospedou-se por 2 diárias em abr. de 2024
Resposta de Swissotel em 20 de mai. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 - Excelente

Daniel

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great Staff super friendly
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Swissotel em 29 de abr. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

6/10 - Ok

JoAnna

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de Swissotel em 20 de mai. de 2024
Good day, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

10/10 - Excelente

Raed

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Outstanding service
Hospedou-se por 1 diária em abr. de 2024
Resposta de Swissotel em 29 de abr. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

2/10 - Terrível

Antonio

Hospedou-se por 1 diária em nov. de 2023
Resposta de Swissotel em 20 de mai. de 2024
Good day, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

8/10 - Boa

Abdouh

U
Hospedou-se por 1 diária em abr. de 2024
Resposta de Swissotel em 29 de abr. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 - Excelente

Patricia

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff was so friendly and helpful. Smiles on all faces. Bailey (security) and Brendan ( front desk) were outstanding
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Swissotel em 29 de abr. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 - Excelente

Zachery

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de Swissotel em 29 de abr. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 - Excelente

Christian

Hospedou-se por 2 diárias em abr. de 2024
Resposta de Swissotel em 17 de mai. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

6/10 - Ok

Rita

Hospedou-se por 1 diária em abr. de 2024
Resposta de Swissotel em 13 de mai. de 2024
Good day, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

10/10 - Excelente

Elpida

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent experience!
Hospedou-se por 1 diária em fev. de 2024
Resposta de Swissotel em 23 de abr. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 - Excelente

Evelin L

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Swissotel em 23 de abr. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.