Todas as avaliações exibidas descrevem experiências reais de hóspedes. Apenas viajantes que reservaram uma estadia pela nossa plataforma podem enviar uma avaliação. Verificamos as avaliações de acordo com as nossas diretrizes e publicamos todas elas, sejam positivas ou negativas.Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 1211 de 1953 avaliações" "
10 - Excelente
1.211
Nota 8 - Boa. 385 de 1953 avaliações" "
8 - Boa
385
Nota 6 - Ok. 164 de 1953 avaliações" "
6 - Ok
164
Nota 4 - Insatisfatória. 88 de 1953 avaliações" "
4 - Insatisfatória
88
Nota 2 - Terrível. 105 de 1953 avaliações" "
2 - Terrível
105
9,2/10
Limpeza
8,8/10
Serviço e funcionários
8,4/10
Comodidades
9,0/10
Condições e instalações da propriedade
8,8/10
Cuidado com o meio ambiente
Avaliações
10/10 - Excelente
Marcio
Viagem com a família
4 de jan. de 2022
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
O liked everything
Marcio
Hospedou-se por 2 diárias em dez. de 2021
Resposta de Olivia M em 8 de jan. de 2022
Thank you for taking the time and trouble to complete a survey following your recent stay at The Swissotel Chicago.
We are delighted you enjoyed your stay with us and very much look forward to warmly welcoming you again to The Swissotel in the near future.
10/10 - Excelente
MARIO LUCIO
28 de set. de 2021
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
MARIO LUCIO
Hospedou-se por 2 diárias em set. de 2021
Resposta de Swiss Hotel Chicago em 28 de out. de 2021
Dear Mario,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
8/10 - Boa
Jose
Viagem em grupo
27 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Me gustó en general todo es un hotel de 4 estrellas
Jose
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Swissotel em 28 de mai. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
10/10 - Excelente
Mcgennings
Viagem a dois
27 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good
Mcgennings
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Swissotel em 28 de mai. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
10/10 - Excelente
Sandra
Viagem a dois
27 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The manager Hassan went above and beyond for us. He upgraded us to a sweet because the AC wasn’t great and they sent us champagne, chocolate covered strawberries and a handwritten card!!!
Sandra
Hospedou-se por 5 diárias em mai. de 2024
Resposta de Swissotel em 28 de mai. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
4/10 - Insatisfatória
Nicolas
Viagem a dois
27 de mai. de 2024
Pontos positivos: Condições e instalações da propriedade
Pontos negativos: Limpeza e comodidades
Came into room with left over food from previous people in fridge and dirty washcloths in shower. They charge fees for everything and don’t have free breakfast. The guy at the breakfast station where you buy breakfast was also very rude. For the money you v could definitely find a better stay
Nicolas
Hospedou-se por 4 diárias em mai. de 2024
Resposta de Swissotel em 28 de mai. de 2024
Good day, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
10/10 - Excelente
Jaqueline
27 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Jaqueline
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Swissotel em 28 de mai. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
10/10 - Excelente
Jason
Viagem a dois
27 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Loved the concierge downstairs that helped us decide on our room. Super friendly. The room was stunning!! All around loved my stay and would reccomend anyone there 2 times over
Jason
Hospedou-se por 1 diária em abr. de 2024
Resposta de Swissotel em 27 de mai. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
6/10 - Ok
Christopher
Viagem com família e crianças pequenas
26 de mai. de 2024
Pontos positivos: Limpeza e serviço e funcionários
No pool. No complimentary breakfast. $25 urban experience fee on top of $450 for an average room. Next time will be somewhere different
Christopher
Hospedou-se por 1 diária em mai. de 2024
Resposta de Swissotel em 27 de mai. de 2024
Good day, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
10/10 - Excelente
Katie
Viagem a dois, Viagem com a família
26 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great location to stay at. The river view is beautiful and good walking distance to some good restaurants. The hotel food and restaurant was nice. All the staff was friendly and very helpful. Highly recommend this beautiful hotel
Katie
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Swissotel em 27 de mai. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
6/10 - Ok
Gloria
Viagem a dois, Viagem com a família
26 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Pleased
Gloria
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Swissotel em 27 de mai. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
10/10 - Excelente
Brandi
26 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Brandi
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Swissotel em 27 de mai. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
10/10 - Excelente
Jennifer
Viagem a dois
26 de mai. de 2024
What a beautiful property in an amazing location! One of the few places you can actually get views of the city and the lake in one place. Grateful to all the staff, especially Mohamed at the front desk who went out of his way to take care of our every need.
Jennifer
Hospedou-se por 1 diária em mai. de 2024
Resposta de Swissotel em 27 de mai. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
10/10 - Excelente
Kurt
25 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Quiet place near Michigan Avenue
Kurt
Hospedou-se por 1 diária em mai. de 2024
Resposta de Swissotel em 27 de mai. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
10/10 - Excelente
Hilda
24 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Buen servicio y las habitaciones cómodas
Hilda
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Swissotel em 27 de mai. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
8/10 - Boa
John
Viagem com a família
20 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
location and the view
John
Hospedou-se por 4 diárias em mai. de 2024
Resposta de Swissotel em 20 de mai. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
10/10 - Excelente
Rebecca, Pensacola
Viagem a dois
17 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
N/a
Rebecca
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Swissotel em 20 de mai. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
10/10 - Excelente
Tracey Michele
Viagem em grupo
15 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Tracey Michele
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Swissotel em 16 de mai. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
10/10 - Excelente
Tracie, new York
Viagem de negócios
15 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I liked the appearance of the lobby, the number of staff and their consistant politeness.
The only objection is that expedia had said that all charges were included in their pricing and I was charged an extra $100 upon leaving as a standard Chicago fee. This is not correct name but the fee did not apply to any service used or contracted for, any purchase made and was not explained at check-in but was withheld on credit card. This fee was not included by hotel on expedia when they showed all charges.
Tracie
Hospedou-se por 4 diárias em mai. de 2024
Resposta de Swissotel em 16 de mai. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
10/10 - Excelente
Vivica, Charlotte
15 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
My riverview; room credit when housekeeping isnt necessary
Vivica
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Swissotel em 15 de mai. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
8/10 - Boa
Merry
Viagem de negócios
14 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The hotel was nice. I had tv issues the entire time I was there. They came and attempted to fix it. We were able to get some of the channels working, but not the menu. The beds were just okay, but the view was amazing. I, also, had issues with cell service being slow/limited. Not a hotel issue, but something I wanted to note.
Merry
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Swissotel em 15 de mai. de 2024
Good day, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
10/10 - Excelente
Nattina
Viagem em grupo
13 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I really my river view room.
Nattina
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Swissotel em 14 de mai. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
4/10 - Insatisfatória
Venice
13 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The beds was to hard.
Venice
Hospedou-se por 1 diária em mai. de 2024
Resposta de Swissotel em 14 de mai. de 2024
Good day, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
10/10 - Excelente
Erma
Viagem a dois
13 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Was a great stay.
Erma
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Swissotel em 14 de mai. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
8/10 - Boa
Gregory
Viagem a dois, Viagem com a família
13 de mai. de 2024
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
I had a great view of the city from my room.
Gregory
Hospedou-se por 1 diária em fev. de 2024
Resposta de Swissotel em 13 de mai. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
8/10 - Boa
Ja
Viagem a dois
13 de mai. de 2024
Great location for brief 3 night stay. Riverfront walk and other tourist attractions and excellent restaurants nearby. Enjoyed the architecture of the hotel and Chicago’s urban design. Transit was convenient and nearby as well.
Ja
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Swissotel em 13 de mai. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
8/10 - Boa
Andreas
Viagem com a família
12 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Perfekte Unterkunft um Chicago kennenzulernen
Andreas
Hospedou-se por 7 diárias em mai. de 2024
Resposta de Swissotel em 13 de mai. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
10/10 - Excelente
Gregory
Viagem a dois
12 de mai. de 2024
Likes: Soaring cityscape, river and big lake views; food/service quality; staff experience and longevity (jumping jobs a rarity); 43rd floor fitness facility.
Dislike: 0
Gregory
Hospedou-se por 4 diárias em mai. de 2024
Resposta de Swissotel em 13 de mai. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
8/10 - Boa
Ofelia
Viagem a dois
12 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários e comodidades
It was alright
Ofelia
Hospedou-se por 1 diária em mai. de 2024
Resposta de Swissotel em 13 de mai. de 2024
Good day, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
10/10 - Excelente
ISAAC
Viagem com família e crianças pequenas
11 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Beautiful views nice hotel rooms very convenient location
ISAAC
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Swissotel em 13 de mai. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
10/10 - Excelente
Marvin
Viagem de negócios
11 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Bathrooms OK, needed maintenance, dripping tub faucet, shower could have been cleaner, otherwise it was very nice.
Marvin
Hospedou-se por 1 diária em mai. de 2024
Resposta de Swissotel em 13 de mai. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
4/10 - Insatisfatória
Ka Wai
10 de mai. de 2024
I have booked a specific room type and they couldn't provide to me at check in. And they are charging about $30 (tax included) for internet access and the charge is compulsory. That's ridiculous to me.
Ka Wai
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Swissotel em 13 de mai. de 2024
Good day, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
10/10 - Excelente
Rowena, Oxnard
Viagem de negócios, Viagem com a família
8 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It’s located in a very convenient and quiet area of downtown.
Rowena
Hospedou-se por 4 diárias em mai. de 2024
Resposta de Swissotel em 10 de mai. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
8/10 - Boa
Lynn
Viagem a dois
8 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Super emplacement pres de tout!
Lynn
Hospedou-se por 4 diárias em mai. de 2024
Resposta de Swissotel em 10 de mai. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
10/10 - Excelente
Eslie
Viagem a dois
6 de mai. de 2024
Everything was great but the complimentary breakfast was missing
Eslie
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Swissotel em 7 de mai. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
10/10 - Excelente
John
Viagem a dois
4 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Had everything I needed in the bathroom even a hand held mirror so I didn’t have to use mine in my suitcase
John
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Swissotel em 6 de mai. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
10/10 - Excelente
Stephanie
Viagem com a família
2 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
this hotel is GORGEOUS!!! we stayed for the River turning green event and also had a river view. Very clean hotel. Beautiful panoramic views from our hotel room. Definitely would recommend anyone that wants to splurge a little to get this hotel. It's absolutely stunning!
Stephanie
Hospedou-se por 1 diária em mar. de 2024
Resposta de Swissotel em 2 de mai. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
10/10 - Excelente
JANG SUK
29 de abr. de 2024
JANG SUK
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Swissotel em 20 de mai. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
10/10 - Excelente
Saad, Dixon
29 de abr. de 2024
Saad
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Swissotel em 20 de mai. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
10/10 - Excelente
Daniel
Viagem a dois
29 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great Staff super friendly
Daniel
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Swissotel em 29 de abr. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
6/10 - Ok
JoAnna
29 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
JoAnna
Hospedou-se por 1 diária em abr. de 2024
Resposta de Swissotel em 20 de mai. de 2024
Good day, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
10/10 - Excelente
Raed
28 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Outstanding service
Raed
Hospedou-se por 1 diária em abr. de 2024
Resposta de Swissotel em 29 de abr. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
2/10 - Terrível
Antonio
28 de abr. de 2024
Antonio
Hospedou-se por 1 diária em nov. de 2023
Resposta de Swissotel em 20 de mai. de 2024
Good day, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
8/10 - Boa
Abdouh
28 de abr. de 2024
U
Abdouh
Hospedou-se por 1 diária em abr. de 2024
Resposta de Swissotel em 29 de abr. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
10/10 - Excelente
Patricia
Viagem a dois
27 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff was so friendly and helpful. Smiles on all faces. Bailey (security) and Brendan ( front desk) were outstanding
Patricia
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Swissotel em 29 de abr. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
10/10 - Excelente
Zachery
27 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Zachery
Hospedou-se por 1 diária em abr. de 2024
Resposta de Swissotel em 29 de abr. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
10/10 - Excelente
Christian
26 de abr. de 2024
Christian
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Swissotel em 17 de mai. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
6/10 - Ok
Rita
22 de abr. de 2024
Rita
Hospedou-se por 1 diária em abr. de 2024
Resposta de Swissotel em 13 de mai. de 2024
Good day, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
10/10 - Excelente
Elpida
22 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent experience!
Elpida
Hospedou-se por 1 diária em fev. de 2024
Resposta de Swissotel em 23 de abr. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
10/10 - Excelente
Evelin L
22 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Evelin L
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Swissotel em 23 de abr. de 2024
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.