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Avaliações de SpringHill Suites Chicago O'Hare by Marriott

3 out of 5
SpringHill Suites Chicago O'Hare by Marriott
8101 West Higgins Road, Chicago, IL

Avaliações

8,4

Muito boa

Nota 10 - Excelente. 541 de 1001 avaliações" "
Nota 8 - Boa. 236 de 1001 avaliações" "
Nota 6 - Ok. 113 de 1001 avaliações" "
Nota 4 - Insatisfatória. 68 de 1001 avaliações" "
Nota 2 - Terrível. 43 de 1001 avaliações" "

8,6/10

Limpeza

8,8/10

Serviço e funcionários

8,4/10

Comodidades

8,4/10

Condições e instalações da propriedade

8,4/10

Cuidado com o meio ambiente

Avaliações

8/10 - Boa

Glenn

Viagem a dois
Pontos positivos: Serviço e funcionários e comodidades
Property was a little dated, but the service was good. Breakfast average but OK. Parking was an issue, we paid for 9 nights and there was very little parking available several nights. It becomes an issue when you are handicapped, like I am. Room was handicapped accessible but tight in some circumstances. It was quiet despite being proximate to major highway and trains. Would stay again.
Hospedou-se por 9 diárias em mai. de 2024
Resposta de JRT em 28 de mai. de 2024
Thank you for taking the time to review your experience at the SpringHill Suites, Chicago O’Hare. We truly appreciate your feedback and will make sure to share it with our entire team. We hope to welcome you back again soon. Kind regards.

6/10 - Ok

Audrey

Viagem com a família
The listing said parking available, and when I arrived, it was a $30/night charge.
Hospedou-se por 2 diárias em mai. de 2024
Resposta de JRT em 27 de mai. de 2024
Thank you for taking the time to review your experience at the SpringHill Suites, Chicago O’Hare. We truly appreciate your feedback and will make sure to share it with our entire team. We hope to welcome you back again soon. Kind regards.

10/10 - Excelente

Mahama

Viagem de negócios, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice!!!
Hospedou-se por 4 diárias em mai. de 2024
Resposta de JRT em 27 de mai. de 2024
Thank you for taking the time to review your experience at the SpringHill Suites, Chicago O’Hare. I am delighted to learn you enjoyed your visit and were happy with the service you received. We appreciate your feedback and will share your kind words with the rest of our team.

10/10 - Excelente

Layla

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Was perfect
Hospedou-se por 1 diária em mai. de 2024
Resposta de JRT em 27 de mai. de 2024
Thank you for taking the time to share with us your most recent experience at the SpringHill Suites, Chicago O’Hare! We are overjoyed to know you had a great experience. It's feedback like yours that inspires us to continue to do more. Thank you again and we look forward to your next visit with us.

4/10 - Insatisfatória

Sharon

Pontos negativos: Limpeza e serviço e funcionários
Hospedou-se por 4 diárias em mai. de 2024
Resposta de JRT em 27 de mai. de 2024
Thank you for the review! We know your time is valuable and we appreciate you taking the time to share your experience with others. We would like to apologize for issues you experienced with us. As our guest you deserve to have a wonderful experience and behalf of myself and our team, I am truly sorry that we did not deliver that for you. Our goal is to always keep getting better at how we provide our services to our guests. We hope you will try us again the next time your travels bring you to the area!

10/10 - Excelente

Kevin

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great location near O'Hare and CTA Cumberland stop.
Hospedou-se por 3 diárias em mai. de 2024
Resposta de JRT em 27 de mai. de 2024
We greatly appreciate your kind words! Our staff here at the SpringHill Suites, Chicago O’Hare strives to create a wonderful experience for all our guests, and we are delighted you enjoyed yours! Thank you for such great feedback and we look forward to having you with us again soon!

10/10 - Excelente

Sharlene

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The buffet breakfast with the variety of options was excellent. The staff were friendly and easy to talk. The facility and room was clean and the bed extremely comfy. Outback Steakhouse is in the lobby which made an easy and convenient option for lunch and dinner.
Hospedou-se por 5 diárias em mai. de 2024
Resposta de JRT em 23 de mai. de 2024
Thank you for taking the time to share with us your most recent experience at the SpringHill Suites, Chicago O’Hare! We are overjoyed to know you had a great experience. It's feedback like yours that inspires us to continue to do more. Thank you again and we look forward to your next visit with us.

10/10 - Excelente

Elisabeth

Viagem a dois, Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
It has a beautiful view
Hospedou-se por 2 diárias em mai. de 2024
Resposta de JRT em 22 de mai. de 2024
Thank you for taking the time to review your experience at the SpringHill Suites, Chicago O’Hare. I am delighted to learn you enjoyed your visit and were happy with the service you received. We appreciate your feedback and will share your kind words with the rest of our team.

8/10 - Boa

Joni, San Jose

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Little paper job aid to catch shuttle could include a bit more succinct details of where to catch and how to track shuttle
Hospedou-se por 1 diária em mai. de 2024
Resposta de JRT em 22 de mai. de 2024
Thank you for sharing your experience at the SpringHill Suites, Chicago O’Hare. We appreciate your comments. We hope to have the privilege of serving you again in the future. Thank you again for your helpful feedback.

6/10 - Ok

Luz, JAYUYA

Viagem a dois
Pontos negativos: Comodidades e condições e instalações da propriedade
Dated and dirty.
Hospedou-se por 2 diárias em mai. de 2024
Resposta de JRT em 22 de mai. de 2024
Thank you for the review! We know your time is valuable and we appreciate you taking the time to share your experience with others. We would like to apologize for issues you experienced with us. As our guest you deserve to have a wonderful experience and behalf of myself and our team, I am truly sorry that we did not deliver that for you. Our goal is to always keep getting better at how we provide our services to our guests. We hope you will try us again the next time your travels bring you to the area!

10/10 - Excelente

Sharon

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
everything about this stay was perfect
Hospedou-se por 2 diárias em mai. de 2024
Resposta de JRT em 21 de mai. de 2024
Thank you for taking the time to share with us your most recent experience at the SpringHill Suites, Chicago O’Hare! We are overjoyed to know you had a great experience. It's feedback like yours that inspires us to continue to do more. Thank you again and we look forward to your next visit with us.

8/10 - Boa

Ross, Kingston

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mai. de 2024
Resposta de JRT em 21 de mai. de 2024
Thank you for the review! We know your time is valuable and we appreciate you taking the time to share your experience with others. It was a pleasure having you stay with us, and we look forward to seeing you the next time your travels bring you to the area.

6/10 - Ok

Maxx

Viagem em grupo, Viagem a dois, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Everything was amazing but the AC didn’t really get cold…
Hospedou-se por 2 diárias em mai. de 2024
Resposta de JRT em 20 de mai. de 2024
Thank you for sharing your experience at the SpringHill Suites, Chicago O’Hare. We appreciate your comments. We hope to have the privilege of serving you again in the future. Thank you again for your helpful feedback.

8/10 - Boa

bonnie c., Walkersville

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Pro: quiet rooms. Con: difficult parking. They should require vehicles less than 6 ft tall to park underground so taller vehicles have parking above ground.
Hospedou-se por 3 diárias em mai. de 2024
Resposta de JRT em 20 de mai. de 2024
Thank you for taking the time to review your experience at the SpringHill Suites, Chicago O’Hare. We truly appreciate your feedback and will make sure to share it with our entire team. We hope to welcome you back again soon. Kind regards.

10/10 - Excelente

RAKESH

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hi
Hospedou-se por 1 diária em mai. de 2024
Resposta de JRT em 20 de mai. de 2024
Hey.

8/10 - Boa

James

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I like that we had the shuttle to get to the airport. Why weren’t waffles offered for breakfast? I was looking for some paper plates in the PM and found waffle iron boxes in the kitchen. Other than Outback and Hooters, the area didn’t offer any dining. Ordered out once.
Hospedou-se por 3 diárias em mai. de 2024
Resposta de JRT em 20 de mai. de 2024
Thank you for taking the time to review your experience at the SpringHill Suites, Chicago O’Hare. We truly appreciate your feedback and will make sure to share it with our entire team. We hope to welcome you back again soon. Kind regards.

10/10 - Excelente

Justin

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mai. de 2024
Resposta de JRT em 15 de mai. de 2024
We greatly appreciate your kind review! Our staff here at the SpringHill Suites, Chicago O’Hare strives to create a wonderful experience for all our guests, and we are delighted you enjoyed yours! Thank you for such great feedback and we look forward to having you with us again soon!

8/10 - Boa

Victor manuel

Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
It’s ok to stay for a short while with kids but kindoff loud in lobby area
Hospedou-se por 3 diárias em mai. de 2024
Resposta de JRT em 13 de mai. de 2024
Thank you for taking the time to review your experience at the SpringHill Suites, Chicago O’Hare. We truly appreciate your feedback and will make sure to share it with our entire team. We hope to welcome you back again soon. Kind regards.

6/10 - Ok

Alejandra

Viagem com a família, Viagem com família e crianças pequenas
Pontos negativos: Limpeza e condições e instalações da propriedade
La calefacción del cuarto no sirvia,y el techo tenia mal aspecto
Hospedou-se por 2 diárias em mai. de 2024
Resposta de JRT em 13 de mai. de 2024
Thank you for the review! We know your time is valuable and we appreciate you taking the time to share your experience with others. We would like to apologize for issues you experienced with us. As our guest you deserve to have a wonderful experience and behalf of myself and our team, I am truly sorry that we did not deliver that for you. Our goal is to always keep getting better at how we provide our services to our guests. We hope you will try us again the next time your travels bring you to the area!

8/10 - Boa

Hassen

Pontos positivos: Comodidades
The breakfast was great
Hospedou-se por 1 diária em mai. de 2024
Resposta de JRT em 9 de mai. de 2024
Thank you for your wonderful review! We know your time is valuable and we really appreciate the feedback. We are glad to see that you enjoyed your experience here at the SpringHill Suites, Chicago O’Hare. The team here really does try to make every guests' experience a memorable one. It was a pleasure having you stay with us, and we look forward to seeing you the next time your travels bring you to the area!

2/10 - Terrível

Zhan

Viagem a dois
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The room is extremely noisy!
Hospedou-se por 2 diárias em abr. de 2024
Resposta de JRT em 8 de mai. de 2024
Thank you for taking the time to review your experience at SpringHill Suites, Chicago O’Hare. We truly appreciate your feedback and will make sure to share your comments with our entire team. I am disappointed and disheartened to learn of your experience during your stay and offer my deepest apologies for not meeting your expectations. Please know that I will address these shortcomings with the appropriate team leaders to best understand how we can prevent this from happening in the future.Our goal is to always keep getting better at how we provide our services to our guests. We hope you will try us again the next time your travels bring you to the area!

8/10 - Boa

Devika

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Property is clean and the room is spacious. However, description of kitchenette is misleading. It only has a sink, microwave and some pantry cabinets. No actual stove to cook.
Hospedou-se por 2 diárias em mai. de 2024
Resposta de JRT em 7 de mai. de 2024
Thank you for the review! We know your time is valuable and we appreciate you taking the time to share your experience with others. It was a pleasure having you stay with us, and we look forward to seeing you the next time your travels bring you to the area.

10/10 - Excelente

Kelly

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The staff make this property a great go to. Bobby assisted us with some concerns at check in and was informative and friendly. We also came back the next morning and the woman who assisted us was amazing. The property is dated but the service speaks volumes and so very appreciated.
Hospedou-se por 1 diária em mai. de 2024
Resposta de JRT em 7 de mai. de 2024
Thank you for taking the time to share with us your most recent experience at the SpringHill Suites, Chicago O’Hare! We are overjoyed to know you had a great experience. It's feedback like yours that inspires us to continue to do more. Thank you again and we look forward to your next visit with us.

8/10 - Boa

Luis

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good place to stay, clean, friendly personal, etc… Highly recommend.
Hospedou-se por 1 diária em mai. de 2024
Resposta de JRT em 7 de mai. de 2024
Thank you for your wonderful review! We know your time is valuable and we really appreciate the feedback. We are glad to see that you enjoyed your experience here at the SpringHill Suites, Chicago O’Hare. The team here really does try to make every guests' experience a memorable one. It was a pleasure having you stay with us, and we look forward to seeing you the next time your travels bring you to the area!

6/10 - Ok

Marian

Viagem com a família
Pontos negativos: Limpeza e condições e instalações da propriedade
The bathroom in our room was not clean. I booked a suite and the pull out bed was very uncomfortable. They say they have a no smoking policy but there were smokers right by the door that you could not avoid walking past (and through their smoke) every time we entered or left the building. I never have a bad experience with a Marriott and expected the same here - not the case.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de JRT em 3 de mai. de 2024
Thank you for the review! We know your time is valuable and we appreciate you taking the time to share your experience with others. We would like to apologize for issues you experienced with us. As our guest you deserve to have a wonderful experience and behalf of myself and our team, I am truly sorry that we did not deliver that for you. Our goal is to always keep getting better at how we provide our services to our guests. We hope you will try us again the next time your travels bring you to the area!

10/10 - Excelente

Bruce

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Short stay but would have loved to stay longer. Room was clean and comfortable. Front desk staff were pleasant and friendly. Shuttle staff were friendly and punctual.
Hospedou-se por 1 diária em mai. de 2024
Resposta de JRT em 3 de mai. de 2024
We greatly appreciate your kind words! Our staff here at the SpringHill Suites, Chicago O’Hare strives to create a wonderful experience for all our guests, and we are delighted you enjoyed yours! Thank you for such great feedback and we look forward to having you with us again soon!

2/10 - Terrível

Deomattie

No room service
Hospedou-se por 3 diárias em abr. de 2024
Resposta de JRT em 3 de mai. de 2024
Thank you for taking the time to review your experience at SpringHill Suites, Chicago O’Hare. We truly appreciate your feedback and will make sure to share your comments with our entire team. I am disappointed and disheartened to learn of your experience during your stay and offer my deepest apologies for not meeting your expectations. Please know that I will address these shortcomings with the appropriate team leaders to best understand how we can prevent this from happening in the future.Our goal is to always keep getting better at how we provide our services to our guests. We hope you will try us again the next time your travels bring you to the area!

10/10 - Excelente

Marin

Hospedou-se por 1 diária em abr. de 2024
Resposta de JRT em 22 de mai. de 2024
We greatly appreciate your kind review! Our staff here at the SpringHill Suites, Chicago O’Hare strives to create a wonderful experience for all our guests, and we are delighted you enjoyed yours! Thank you for such great feedback and we look forward to having you with us again soon!

4/10 - Insatisfatória

Janet

Pontos negativos: Limpeza
I was a solo traveler and stayed overnight. I did not enjoy my stay. The hallways had a bad odor and the dark brown sofa in the room was visibly stained. Would not stay there again.
Hospedou-se por 1 diária em abr. de 2024
Resposta de JRT em 2 de mai. de 2024
Thank you for sharing your experience at the SpringHill Suites, Chicago O’Hare. We appreciate your comments and apologize for not fully meeting your expectations. We are taking steps to resolve your concerns and hope to have the privilege of serving you again in the future. Thank you again for your helpful feedback.

10/10 - Excelente

Megan

Hospedou-se por 1 diária em abr. de 2024
Resposta de JRT em 22 de mai. de 2024
Thank you for your wonderful review! We know your time is valuable and we really appreciate the feedback. We are glad to see that you enjoyed your experience here at the SpringHill Suites, Chicago O’Hare. The team here really does try to make every guests' experience a memorable one. It was a pleasure having you stay with us, and we look forward to seeing you the next time your travels bring you to the area!

8/10 - Boa

JuneHo

Tx
Hospedou-se por 1 diária em abr. de 2024
Resposta de JRT em 2 de mai. de 2024
Thank you for taking the time to review your experience at the SpringHill Suites, Chicago O’Hare. We truly appreciate your feedback and will make sure to share it with our entire team. We hope to welcome you back again soon. Kind regards.

8/10 - Boa

Fozia

Over all is good
Hospedou-se por 5 diárias em abr. de 2024
Resposta de JRT em 2 de mai. de 2024
Thank you for taking the time to review your experience at the SpringHill Suites, Chicago O’Hare. I am delighted to learn you enjoyed your visit and were happy with the service you received. We appreciate your feedback and will share your kind words with the rest of our team.

6/10 - Ok

Kendall

Pontos positivos: Limpeza
It could’ve been better.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de JRT em 30 de abr. de 2024
Thank you for the review! We know your time is valuable and we appreciate you taking the time to share your experience with others. We would like to apologize for issues you experienced with us. As our guest you deserve to have a wonderful experience and behalf of myself and our team, I am truly sorry that we did not deliver that for you. Our goal is to always keep getting better at how we provide our services to our guests. We hope you will try us again the next time your travels bring you to the area!

8/10 - Boa

Jeff

Hospedou-se por 2 diárias em abr. de 2024
Resposta de JRT em 20 de mai. de 2024
Thank you for the review! We know your time is valuable and we appreciate you taking the time to share your experience with others. It was a pleasure having you stay with us, and we look forward to seeing you the next time your travels bring you to the area.

10/10 - Excelente

Angeline

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de JRT em 30 de abr. de 2024
Thank you for the review! We know your time is valuable and we appreciate you taking the time to share your experience with others. It was a pleasure having you stay with us, and we look forward to seeing you the next time your travels bring you to the area.

10/10 - Excelente

Fred

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de JRT em 26 de abr. de 2024
Thank you for your wonderful review! We know your time is valuable and we really appreciate the feedback. We are glad to see that you enjoyed your experience here at the SpringHill Suites, Chicago O’Hare. The team here really does try to make every guests' experience a memorable one. It was a pleasure having you stay with us, and we look forward to seeing you the next time your travels bring you to the area!

10/10 - Excelente

Kathleen, Lake Mary

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The gentleman who checked me was very nice. Gave me a small card with information about breakfast hours, workout room hours, etc. This was very helpful! Thank you! Breakfast, coffee, room, and hotel great value for the stay! Clean!
Hospedou-se por 3 diárias em abr. de 2024
Resposta de JRT em 26 de abr. de 2024
Thank you for taking the time to share with us your most recent experience at the SpringHill Suites, Chicago O’Hare! We are overjoyed to know you had a great experience. It's feedback like yours that inspires us to continue to do more. Thank you again and we look forward to your next visit with us.

10/10 - Excelente

Oleksandr

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de JRT em 26 de abr. de 2024
We greatly appreciate your kind review! Our staff here at the SpringHill Suites, Chicago O’Hare strives to create a wonderful experience for all our guests, and we are delighted you enjoyed yours! Thank you for such great feedback and we look forward to having you with us again soon!

4/10 - Insatisfatória

Monica

Viagem com família e crianças pequenas
Pontos negativos: Serviço e funcionários e comodidades
Overall, I would not recommend this place and will not be staying here again. The staff at check in were rude to my husband. We were also told at check in that we would need to pay $30 per day to park there! And were charged an additional $80 incidental fee at check in even though our two night stay was paid in full prior to arrival. The beds were very uncomfortable, stains in the carpet and the way the door was set up in the bathroom, you could hardly get in or out and open/close the door. Also, the thermostat on the wall must be there for decoration because there was constant freezing air blowing out of the vent in the ceiling and no way to control the temperature in the room at all. I put the thermostat to heat and nothing changed at all, couldnt turn the vent fan off. This place is outdated and overpriced for what you get and having to pay an additional $60 just to park here was the kicker for me. DO NOT RECOMMEND!
Hospedou-se por 2 diárias em abr. de 2024
Resposta de JRT em 22 de abr. de 2024
Thank you for the review! We know your time is valuable and we appreciate you taking the time to share your experience with others. We would like to apologize for issues you experienced with us. As our guest you deserve to have a wonderful experience and behalf of myself and our team, I am truly sorry that we did not deliver that for you. Our goal is to always keep getting better at how we provide our services to our guests. We hope you will try us again the next time your travels bring you to the area!

10/10 - Excelente

Rachel

Viagem em grupo
Pontos positivos: Comodidades
.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de JRT em 22 de abr. de 2024
Thank you for your wonderful review! We know your time is valuable and we really appreciate the feedback. We are glad to see that you enjoyed your experience here at the SpringHill Suites, Chicago O’Hare. The team here really does try to make every guests' experience a memorable one. It was a pleasure having you stay with us, and we look forward to seeing you the next time your travels bring you to the area!

8/10 - Boa

Matthew

Viagem com a família
Really enjoyed the view
Hospedou-se por 3 diárias em abr. de 2024
Resposta de JRT em 22 de abr. de 2024
Thank you for the review! We know your time is valuable and we appreciate you taking the time to share your experience with others. It was a pleasure having you stay with us, and we look forward to seeing you the next time your travels bring you to the area.

10/10 - Excelente

Frances, Traverse City

Hospedou-se por 1 diária em abr. de 2024
Resposta de JRT em 7 de mai. de 2024
We greatly appreciate your kind review! Our staff here at the SpringHill Suites, Chicago O’Hare strives to create a wonderful experience for all our guests, and we are delighted you enjoyed yours! Thank you for such great feedback and we look forward to having you with us again soon!

10/10 - Excelente

Frances, Traverse City

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very comfortable stay. Beds were really really comfortable. Me location was easy to find and convenient to our activities. Very friendly staff.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de JRT em 15 de abr. de 2024
Thank you for taking the time to review your experience at the SpringHill Suites, Chicago O’Hare. I am delighted to learn you enjoyed your visit and were happy with the service you received. We appreciate your feedback and will share your kind words with the rest of our team.

4/10 - Insatisfatória

Meghan

Viagem com família e crianças pequenas
Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários
The front of house lady was rude and argued with us when we had challenges getting the airport shuttle. She was not at all sympathetic to our situation and did not offer helpful solution. When we finally arrived to hotel after paying for a taxi we didn’t receive any support with all our luggage as we struggled to get in the front door or any apology for what happened.
Hospedou-se por 1 diária em abr. de 2024
Resposta de JRT em 15 de abr. de 2024
Thank you for the review! We know your time is valuable and we appreciate you taking the time to share your experience with others. We would like to apologize for issues you experienced with us. As our guest you deserve to have a wonderful experience and behalf of myself and our team, I am truly sorry that we did not deliver that for you. Our goal is to always keep getting better at how we provide our services to our guests. We hope you will try us again the next time your travels bring you to the area!

10/10 - Excelente

Beatriz

Viagem de negócios, Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Es excelente la atención y el el servicio del desayuno es magnífico voy súper contenta lo recomiendo al 100
Hospedou-se por 2 diárias em abr. de 2024
Resposta de JRT em 15 de abr. de 2024
Thank you for taking the time to share with us your most recent experience at the SpringHill Suites, Chicago O’Hare! We are overjoyed to know you had a great experience. It's feedback like yours that inspires us to continue to do more. Thank you again and we look forward to your next visit with us.

10/10 - Excelente

vico

Was
Hospedou-se por 2 diárias em abr. de 2024
Resposta de JRT em 15 de abr. de 2024
Thank you for your wonderful review! We know your time is valuable and we really appreciate the feedback. We are glad to see that you enjoyed your experience here at the SpringHill Suites, Chicago O’Hare. The team here really does try to make every guests' experience a memorable one. It was a pleasure having you stay with us, and we look forward to seeing you the next time your travels bring you to the area!

10/10 - Excelente

Sheila

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Ladies at the front desk were so lovely and nice provided me with a early check in and gave me a warm welcome of the facilites will definitely come back :)
Hospedou-se por 1 diária em abr. de 2024
Resposta de JRT em 15 de abr. de 2024
We greatly appreciate your kind words! Our staff here at the SpringHill Suites, Chicago O’Hare strives to create a wonderful experience for all our guests, and we are delighted you enjoyed yours! Thank you for such great feedback and we look forward to having you with us again soon!

10/10 - Excelente

David

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Yes
Hospedou-se por 4 diárias em mar. de 2024
Resposta de JRT em 4 de abr. de 2024
Thank you for taking the time to review your experience at the SpringHill Suites, Chicago O’Hare. I am delighted to learn you enjoyed your visit and were happy with the service you received. We appreciate your feedback and will share your kind words with the rest of our team.

6/10 - Ok

Hope

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
This hotel was in a great location to walk with our family and ride the train into the city. There are several great dining options near the hotel. The breakfast in the morning was delicious and replenished frequently it was very busy during spring break. My kids enjoyed the pool but wish it was open until 10 pm. The rooms were clean, beds comfy, but our room was very hot and adjusting the temperature did not make a difference.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de JRT em 3 de abr. de 2024
Thank you for taking the time to review your experience at the SpringHill Suites, Chicago O’Hare. We truly appreciate your feedback and will make sure to share it with our entire team. We hope to welcome you back again soon. Kind regards.

2/10 - Terrível

Heather

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I was not told they charge 30$ for a parking spot.
Hospedou-se por 1 diária em abr. de 2024
Resposta de JRT em 3 de abr. de 2024
Thank you for the review! We know your time is valuable and we appreciate you taking the time to share your experience with others. We would like to apologize for issues you experienced with us. As our guest you deserve to have a wonderful experience and behalf of myself and our team, I am truly sorry that we did not deliver that for you. Our goal is to always keep getting better at how we provide our services to our guests. We hope you will try us again the next time your travels bring you to the area!