Piscina externa, guarda-sóis, espreguiçadeiras

Avaliações de Hyatt Regency Casablanca

5 out of 5
Hyatt Regency Casablanca
Place Des Nations Unies, Casablanca

Avaliações

8,6

Excelente

Nota 10 - Excelente. 217 de 416 avaliações" "
Nota 8 - Boa. 121 de 416 avaliações" "
Nota 6 - Ok. 40 de 416 avaliações" "
Nota 4 - Insatisfatória. 24 de 416 avaliações" "
Nota 2 - Terrível. 14 de 416 avaliações" "

8,8/10

Limpeza

8,8/10

Serviço e funcionários

8,8/10

Comodidades

8,4/10

Condições e instalações da propriedade

8,4/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Paulo Evandro

Hospedou-se por 2 diárias em dez. de 2022
Resposta de The Management em 2 de jan. de 2023
Dear Guest,Greetings from the Hyatt Regency Casablanca.First of all, I would like to thank you for having chosen our hotel for your last stay in Casablanca.I'm very glad to learn that your enjoyed your stay with us as it is the goal of every member of the hotel's staff to welcome our guests with the high level of service for which Hyatt hotels are known worldwide.I hope to have the pleasure to welcome you back at the Hyatt Regency as soon as your travel plan brings you to Casablanca.Sincerely

8/10 - Boa

Dirk

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Old hotel in a city with few tourist attractions
The hotel is located in a very busy area, close to the medina. In front of the hotel is crazy traffic and an endless crowd; A little out of fashion, it has several wings closed (possibly because of the pandemic). Our room was on a high floor and overlooked the city, which has no charm at all. We asked for a room with view to the other side, but all those rooms were occupied or with some kind of problem. Staff was nice and the gym was very well equiped. Pool was closed due to the weather.
Hospedou-se por 1 diária em nov. de 2021
Resposta de The Management em 1 de dez. de 2021
Dear Dirik, We are happy to read from you, and delighted that you enjoyed your stay at Hyatt Regency Casablanca. We look forward to welcome you very soon among us. Kind regards

10/10 - Excelente

Maria Cristina Rosner

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em dez. de 2018
Resposta de Laurent Ebzant em 6 de dez. de 2018
Dear Mrs. Cristina, Many thanks for your note. Looking forward to the pleasure of welcoming you back at the Hyatt Regency Casablanca. Sincerely; Laurent Ebzant General Manager

8/10 - Boa

GEANE BITENCOURT

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Pontos negativos: Limpeza e conforto do quarto
Bom
Quarto pequeno e não bem limpo

6/10 - Ok

Roberto M

Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Abaixo das expectativas

10/10 - Excelente

BEATRIZ, João Pessoa

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Mais ou menos
O hotel é maravilhoso, porém está localizado na parte velha de casablanca perto da Medina, é uma verdadeira bagunça, não recomendo para ninguém se hospedar lá, já que fica muito longe da parte nova, aonde fica a praia, e a pessoa termina ficando obrigado a esta preso so na Medina, porém o hotel é maravilhoso, conforto mil, e restaurante delicioso.

10/10 - Excelente

Maryada

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff and service excellent. Walking distance to all the major attractions.
Hospedou-se por 1 diária em mai. de 2024
Resposta de The Management em 20 de mai. de 2024
Dear guest,Thank you for your kind words and positive feedback. We're thrilled to hear that you found our staff and service to be excellent during your stay. It's wonderful to know that our team was able to meet your expectations and enhance your experience with us.We're also delighted that you appreciated our convenient location within walking distance to all the major attractions. We strive to provide our guests with easy access to the best that our destination has to offer, and we're glad that you found this aspect of your stay enjoyable.We look forward to welcoming you back on your next visit, and please don't hesitate to reach out if there's anything we can assist you with in the meantime.Sincerely

8/10 - Boa

Dinakar, aldie

Viagem com a família
Pontos negativos: Comodidades e condições e instalações da propriedade
not maintained well
Hospedou-se por 1 diária em mai. de 2024
Resposta de The Management em 6 de mai. de 2024
Dear guest, Thank you for bringing this to our attention. We apologize for any inconvenience caused by the lack of maintenance. We take your feedback seriously and will address any issues promptly to ensure a more pleasant experience for our guests. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for an improved stay in the futureSincerely

10/10 - Excelente

David

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great staff!
Hospedou-se por 1 diária em abr. de 2024
Resposta de The Management em 3 de mai. de 2024
Dear guest, We're delighted to hear that you enjoyed your experience with us. Our team works hard to provide exceptional service to our customers, and your kind words are truly motivating for all of us. We hope to have the pleasure of welcoming you again very soon for another memorable experience. See you soon!Sincerely

6/10 - Ok

KIRA

The rooms are a little outdated and could use a refresh.
Hospedou-se por 3 diárias em jan. de 2024
Resposta de The Management em 29 de abr. de 2024
Dear guest Thank you for your valuable feedback! We're constantly striving to enhance our guests' experience. Your input is noted, and we'll certainly consider ways to refresh our rooms to ensure a more enjoyable stay. We hope to welcome you back soon to experience our improvements firsthand!Sincerely

8/10 - Boa

Aaron

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great location between the medina and the new town. Lovely pool area for relaxation.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de The Management em 18 de abr. de 2024
Dear guest, We're delighted to hear that you enjoyed our hotel's prime location, nestled between the vibrant medina and the modern city center. Our pool area is indeed a tranquil oasis, perfect for unwinding and soaking up the Moroccan sun. Thank you for sharing your experience!Sincerely

8/10 - Boa

Nicole

Hospedou-se por 1 diária em abr. de 2024
Resposta de The Management em 2 de mai. de 2024
Dear guest, We're overjoyed to hear that you had such a wonderful experience with us. Providing top-notch service and ensuring our guests' satisfaction is what we strive for every day. Your glowing feedback means the world to us and serves as a testament to our dedication. We can't wait to have the pleasure of hosting you again for another exceptional stay. Thank you for choosing us and for taking the time to share your positive experience!Sincerely

10/10 - Excelente

Manon

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
personnel sur place très courtois et efficace
Hospedou-se por 1 diária em mar. de 2024
Resposta de La Direction em 15 de abr. de 2024
Cher client, Nous vous remercions sincèrement pour votre retour positif concernant notre personnel. La courtoisie et l'efficacité sont des valeurs essentielles pour nous, et nous sommes ravis que vous les ayez remarquées lors de votre séjour. Votre satisfaction est notre priorité absolue, et nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt.Sincèrement

10/10 - Excelente

Dave

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Top notch staff that were attentive to every question and request. Beautiful property and rooms.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de The Management em 1 de abr. de 2024
Dear guest, Thank you very much for your kind words! We're thrilled to hear that you had a wonderful experience during your stay with us. Providing attentive service and maintaining a beautiful property are top priorities for us, and we're glad to know that our efforts have been recognized. Your satisfaction is our greatest reward, and we look forward to welcoming you back for another enjoyable stay in the future. If there's anything else we can assist you with, please don't hesitate to let us know.Sincerely

10/10 - Excelente

Santiago

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Best place to stay in Casablanca
Hospedou-se por 1 diária em mar. de 2024
Resposta de The Management em 1 de abr. de 2024
Dear guest, Thank you for your feedback! We're delighted to hear that you consider our establishment to be the best place to stay in Casablanca. We strive to provide exceptional service and comfort to all our guests, and it's gratifying to know that our efforts have been appreciated. We hope to have the pleasure of welcoming you back on your next visit to the city. If there's anything specific you enjoyed about your stay, please feel free to share it with us. Sincerely

10/10 - Excelente

AKINTOLA

Hospedou-se por 3 diárias em mar. de 2024
Resposta de La Direction em 15 de abr. de 2024
Cher client, Nous vous remercions sincèrement pour votre retour positif concernant notre personnel. La courtoisie et l'efficacité sont des valeurs essentielles pour nous, et nous sommes ravis que vous les ayez remarquées lors de votre séjour. Votre satisfaction est notre priorité absolue, et nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt. N'hésitez pas à nous contacter si vous avez besoin de quoi que ce soit d'autre.Sincèrement

10/10 - Excelente

mahmoud

Pontos positivos: Limpeza
alles top
Hospedou-se por 3 diárias em fev. de 2024
Resposta de HYATT REGENCY Casablanca team. em 19 de fev. de 2024
Thank you, Mr. Mahmoud, for your positive feedback. We are delighted to hear that you found everything to your satisfaction. Your satisfaction is our priority, and we look forward to welcoming you again soon.

8/10 - Boa

Venus

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Convenience
Hospedou-se por 3 diárias em jan. de 2024
Resposta de HYATT REGENCY Casablanca team. em 19 de fev. de 2024
Thank you, Mr. Venus, for your positive feedback. We are delighted to hear that you found everything to your satisfaction. Your satisfaction is our priority, and we look forward to welcoming you again soon.

10/10 - Excelente

Gregory

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great place
Hospedou-se por 6 diárias em dez. de 2023
Resposta de The Management em 30 de jan. de 2024
Dear Guest,We sincerely appreciate the excellent score you have given us on Expedia. Your positive feedback is a great source of motivation for the entire hotel team.We are delighted to learn that your stay was enjoyable and that our service met your expectations. Your satisfaction is our top priority.We hope to have the pleasure of welcoming you again on your next visit.

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Beautiful, well-kept hotel. Walking or short taxi ride to main attractions. Wonderful, helpful staff. Highly recommend.
Hospedou-se por 1 diária em jan. de 2024
Resposta de The Management em 30 de jan. de 2024
Dear guest,Thank you for your wonderful feedback! We are delighted to hear that you found our hotel beautiful and well-kept. We appreciate your positive comments about our convenient location and the helpfulness of our staff.It's always a pleasure to receive such positive recommendations. We look forward to welcoming you back in the future.

10/10 - Excelente

Pieter

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jan. de 2024
Resposta de The Management em 30 de jan. de 2024
Dear guest,Thank you for your feedback. We acknowledge your comment about the age of the hotel.We are continuously working on enhancing our facilities, and your input is valuable to us. If there are specific areas or aspects you feel need attention, please feel free to share more details so that we can address them appropriately,We appreciate your perspective and hope to have the chance to provide an improved experience for you in the future,Sincerely,

8/10 - Boa

Juan

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Nice hotel, the location is ok. Carpet in most places that was the ok part.
Hospedou-se por 2 diárias em jan. de 2024
Resposta de The Management em 15 de jan. de 2024
Dear guest,Thank you for choosing our hotel, and we appreciate your feedback. We're pleased to hear that you found our hotel nice, and the location suitable for your needs.Your comment about the carpet is noted, and we understand that preferences can vary. We'll take your feedback into consideration as we strive to enhance our guests' experiences.

10/10 - Excelente

farid

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Amazing and beautiful , historic site
Hospedou-se por 3 diárias em dez. de 2023
Resposta de The Management em 3 de jan. de 2024
Dear guest,Thank you for your kind words! We're thrilled to learn that you found our hotel marvelous both in terms of cleanliness and reception. We are always at your service and look forward to welcoming you again in the future. If there's anything else you'd like to share, we'd love to hear itSincerely

10/10 - Excelente

Geetika

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Centrally located .. good property.
Nice property .. central location close to the Casa port station . Staff is exceptional polite and always ready to help . We had dinner at their Moroccan restaurant .. food and entertainment was exceptional .. belly dancer was really good . Would reccomend the property .
Hospedou-se por 3 diárias em dez. de 2023
Resposta de The Management em 3 de jan. de 2024
Dear guest, We're thrilled that you found our team friendly, enjoyed the excellent service, and appreciated the cleanliness of our rooms. Creating a welcoming environment and providing top-notch service are fundamental to our commitment to guest satisfaction. If there are any particular aspects you'd like to highlight or any suggestions you'd like to share, we'd love to hear more. We look forward to the opportunity to host you again for another great experienceSincerely

10/10 - Excelente

Yildiz

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em dez.. de 2023
Resposta de The Management em 3 de jan. de 2024
Dear guest,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our hotel to have a great location with beautiful views from the upper rooms.Your comments regarding the breakfast and coffee quality are valuable to us, and we appreciate your honesty. We will certainly take this into consideration as we continuously strive to enhance our services. Your satisfaction is our priority, and we hope to have the opportunity to welcome you back for an improved experience.If you have any additional suggestions or specific preferences you'd like to share, please feel free to reach out to us directly. We value your input and look forward to the possibility of hosting you again.Sincerely

10/10 - Excelente

RUXIAN

Hospedou-se por 1 diária em dez.. de 2023
Resposta de The Management em 30 de jan. de 2024
Dear guest,Thank you for your positive feedback! We're thrilled to hear that you appreciated our great location and found our service excellent. Your satisfaction is our priority, and we look forward to providing you with another excellent experience on your future visitsSincerely

10/10 - Excelente

Yildiz

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em dez.. de 2023
Resposta de The Management em 3 de jan. de 2024
Dear guest,Thank you for your kind words! We're thrilled to learn that you found our hotel marvelous both in terms of cleanliness and reception. We are always at your service and look forward to welcoming you again in the future. If there's anything else you'd like to share, we'd love to hear itSincerely

8/10 - Boa

Zulfiqar

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em nov. de 2023
Resposta de The Management em 3 de jan. de 2024
Dear guest,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our hotel to have a great location with beautiful views from the upper rooms.Your comments regarding the breakfast and coffee quality are valuable to us, and we appreciate your honesty. We will certainly take this into consideration as we continuously strive to enhance our services. Your satisfaction is our priority, and we hope to have the opportunity to welcome you back for an improved experience.If you have any additional suggestions or specific preferences you'd like to share, please feel free to reach out to us directly. We value your input and look forward to the possibility of hosting you again.Sincerely

10/10 - Excelente

kayode

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em nov. de 2023
Resposta de The Management em 1 de dez. de 2023
Dear guest,We are genuinely grateful for your glowing score! Thank you for taking the time to share your positive experience. Your feedback fuels our passion for delivering exceptional service.Sincerely

8/10 - Boa

Josh

Hospedou-se por 1 diária em nov. de 2023
Resposta de La Direction em 3 de jan. de 2024
Cher client,Nous sommes ravis de savoir que vous avez trouvé votre expérience géniale ! Merci beaucoup pour vos aimables mots. Si vous avez des commentaires supplémentaires ou des suggestions sur la manière dont nous pourrions améliorer encore votre séjour, n'hésitez pas à nous les faire savoir. Nous sommes impatients de vous accueillir à nouveau pour une expérience tout aussi exceptionnelle.Sincèrement

8/10 - Boa

HUSSAIN

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very noisy outside you can hear people arguing in the street at dawn
Hospedou-se por 1 diária em nov. de 2023
Resposta de The Management em 1 de dez. de 2023
Dear guest,Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience you experienced due to the noise outside. Our aim is to provide a comfortable and peaceful environment for our guests.We have noted your concerns and will explore ways to address and minimize external noise disturbances. Your feedback is invaluable, and we appreciate your understanding. If there's anything else you'd like to share or if there's a specific incident you'd like us to investigate further, please feel free to contact us directly.We hope to have the opportunity to welcome you back and provide an improved experience in the future.Sincerely

10/10 - Excelente

Adriana

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great.
Hospedou-se por 4 diárias em out. de 2023
Resposta de The Management em 2 de nov. de 2023
Dear guest,Thank you so much for taking the time to share your positive experience! We are thrilled to hear that you enjoyed your stay with us. Your satisfaction is our top priority, and your positive feedback inspires us to maintain our high standards of service and hospitality.We hope to have the pleasure of welcoming you back on your next trip.Sincerely

10/10 - Excelente

Monica

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Convenient location; well appointed hotel.
Hospedou-se por 1 diária em out. de 2023
Resposta de The Management em 23 de out. de 2023
Dear guest,Thank you for awarding us a great score. We are thrilled to hear that you enjoyed your stay with us.Our team works hard to ensure our guests have a memorable and pleasant experience, and your kind words are a testament to their dedication. We're delighted that you had a wonderful time at our hotel.We look forward to the pleasure of hosting you again in the future. If you have any specific suggestions or if there's anything more we can do to make your next visit even better, please feel free to share your thoughts.Sincerely

10/10 - Excelente

Kang

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Good to place to moroco
I'ts good to place to vacation
Hospedou-se por 2 diárias em out. de 2023
Resposta de The Management em 17 de out. de 2023
Dear Guest,Thank you for taking the time to share your review with us, we are delighted to hear that you enjoyed your last stay at Hyatt Regency Casablanca. We already look forward to the pleasure of welcoming you once again at the hotel Sincerely,

6/10 - Ok

Rajeman

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
Un long en tout et pour tout malgré une réelle volonté d’être aimable mais il y a du chemin pour le niveau 5 *
Hospedou-se por 1 diária em out. de 2023
Resposta de La Direction em 18 de out. de 2023
Cher Client, Nous tenons tout d'abord à vous remercier d'avoir pris le temps de partager vos commentaires sur votre récent séjour chez nous.Nous sommes sincèrement désolés d'apprendre que votre expérience n'a pas été à la hauteur de vos attentes et que vous avez ressenti que nous n'étions pas à la hauteur. Nous aimerions avoir plus de détails sur les aspects de votre séjour qui n'ont pas répondu à vos attentes.Nous espérons avoir l'occasion de vous accueillir à nouveau très bientôt

10/10 - Excelente

David

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Professional staff furnish excellent and hospitable service, which speaks well of Administration.
Hospedou-se por 1 diária em out. de 2023
Resposta de The Management em 17 de out. de 2023
Dear Guest, We are happy to learn that you enjoyed your last stay at Hyatt Regency Casablanca. We already look forward to the pleasure of welcoming you once again at the hotel Sincerely,

10/10 - Excelente

Viajante verificado

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Väldigt trevlig och hjälpsam personal.
Hospedou-se por 3 diárias em set. de 2023
Resposta de Management em 12 de out. de 2023
Dear guest, Thank you so much for taking the time to share with us such a positive review! We're thrilled to hear that you enjoyed your stay with us. Thanks again for choosing our hotel. Sincerely The Management

10/10 - Excelente

Hector

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Excellent morrocan restaurant fantastic show
Hospedou-se por 1 diária em set. de 2023
Resposta de Hotel Management em 12 de out. de 2023
Dear Guest,Thank you for your comment, we are delighted to know that you have enjoyed your experience in our hotel.We look forward to welcoming you again.Best Regards.The management.

10/10 - Excelente

David

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Most excellent staff! Clean, green and lovely grounds and pool. Facilities and hospitality excellent! Great choice for a stay in downtown Casablanca.
Hospedou-se por 1 diária em set. de 2023
Resposta de The Management em 18 de set. de 2023
Dear Guest, We are happy to learn that you enjoyed your last stay at Hyatt Regency Casablanca. We already look forward to the pleasure of welcoming you once again at the hotel Sincerely,

10/10 - Excelente

mathieu

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Superbe location et excellent service
Le Hyatt est fort bien situé en face de la place des nations et de ses nombreux restaurants et tramway. Le service offert par tous les employés est attentionné et excellent.
Hospedou-se por 2 diárias em set. de 2023
Resposta de The Management em 11 de set. de 2023
Cher Client,Nous sommes ravis d’apprendre que vous avez apprécié votre dernier séjour au Hyatt Regency Casablanca.Au plaisir de vous accueillir de nouveau à l’hôtel,Sincèrement,

10/10 - Excelente

German, LINDON

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
My wife and I were at this great hotel when the earthquake was happening. We were scared, but these incredible staff who put us at ease— Reall champs—especially the director, Aurelien Tara! This hotel does not deserve the rating of “Very Good,” but the “Exceptional,” rating! Our stay will be memorable because every staff member made us feel like royalty, especially Badr Hafraoui. We felt at home! I miss them already. I had never been attached to a hotel like this one. A five-start hotel like no other. I became a member of their reward program—they were that exceptional!
Hospedou-se por 3 diárias em set. de 2023
Resposta de The Management em 11 de set. de 2023
Dear Guest, We are happy to learn that you enjoyed your last stay at Hyatt Regency Casablanca. We already look forward to the pleasure of welcoming you once again at the hotel Sincerely,

10/10 - Excelente

Hamoon

Viagem com a família
Pontos positivos: Comodidades
Best stay ever
Hospedou-se por 2 diárias em ago. de 2023
Resposta de The Management em 11 de set. de 2023
Dear Guest, We are happy to learn that you enjoyed your last stay at Hyatt Regency Casablanca. We already look forward to the pleasure of welcoming you once again at the hotel Sincerely,

8/10 - Boa

Abdur

Viagem a dois
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Staff would not accommodate e unlimited water supply to room as promised on Expedia app.
Hospedou-se por 1 diária em set. de 2023
Resposta de The Management em 11 de set. de 2023
Dear Guest, Many thanks for taking the time to share this valuable review. I would like to present you my very sincere apologies for the inconveniences encountered and assure you that these comments have been taken into consideration to avoid similar circumstances to other guests in the future. I reiterate my apologies and look forward to the pleasure of welcoming you back at the Hyatt Regency Casablanca. Sincerely,

10/10 - Excelente

Jonas

Hospedou-se por 3 diárias em jul. de 2023
Resposta de The Management em 25 de jul. de 2023
Dear Guest, Greetings from the Hyatt Regency Casablanca. First of all, I would like to thank you for having chosen our hotel for your last stay in Casablanca. I'm very glad to learn that you've enjoyed your stay with us as it is the goal of every member of the hotel's staff to welcome our guests with the high level of service for which Hyatt hotels are known worldwide. I hope to have the pleasure to welcome you back at the Hyatt Regency as soon as your travel plan brings you to Casablanca. Sincerely

10/10 - Excelente

John, Phoenix

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
A very nice place to start enjoying Casablanca from. Very clean, great air-conditioning, and walking distance to many sites.
Hospedou-se por 2 diárias em jul. de 2023
Resposta de The Management em 20 de jul. de 2023
Dear guest,We are glad to read that you had a pleasant stay among us,The whole staff including myself will always continue to provide you the best experience possible each time you will come visit us so that you can feel at home in Casablanca,We are already looking forward to your next visit, know that you will always be welcome at Hyatt Regency Casablanca !Best regards

8/10 - Boa

chealseoung

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
편안한 호탤 시설은 조금 아쉬우나 좋은위치 호텔
Hospedou-se por 2 diárias em jun. de 2023
Resposta de The Management em 23 de jun. de 2023
Dear Guest, Greetings from the Hyatt Regency Casablanca. First of all, I would like to thank you for having chosen our hotel for your last stay in Casablanca. I'm very glad to learn that you've enjoyed your stay with us as it is the goal of every member of the hotel's staff to welcome our guests with the high level of service for which Hyatt hotels are known worldwide. I hope to have the pleasure to welcome you back at the Hyatt Regency as soon as your travel plan brings you to Casablanca. Sincerely

10/10 - Excelente

James

Hospedou-se por 3 diárias em jun. de 2023
Resposta de The Management em 11 de jul. de 2023
Dear Guest, Greetings from the Hyatt Regency Casablanca. First of all, I would like to thank you for having chosen our hotel for your last stay in Casablanca. I'm very glad to learn that you've enjoyed your stay with us as it is the goal of every member of the hotel's staff to welcome our guests with the high level of service for which Hyatt hotels are known worldwide. I hope to have the pleasure to welcome you back at the Hyatt Regency as soon as your travel plan brings you to Casablanca. Sincerely

10/10 - Excelente

Dyan

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
It is perfect for us. Near the tram, medina, taxis, etc. The hotel is guarded and all staff members pay attention to the needs of the residents. We encountered no issues here. Rooms are cleaned as soon as you go out for the day and all products/amenities are replaced in the room daily.
Hospedou-se por 3 diárias em jun. de 2023
Resposta de The Management em 23 de jun. de 2023
Dear Guest, Greetings from the Hyatt Regency Casablanca. First of all, I would like to thank you for having chosen our hotel for your last stay in Casablanca. I'm very glad to learn that you've enjoyed your stay with us as it is the goal of every member of the hotel's staff to welcome our guests with the high level of service for which Hyatt hotels are known worldwide. I hope to have the pleasure to welcome you back at the Hyatt Regency as soon as your travel plan brings you to Casablanca. Sincerely

10/10 - Excelente

Alexandra

Hospedou-se por 2 diárias em jun. de 2023
Resposta de The Management em 23 de jun. de 2023
Dear Guest, Greetings from the Hyatt Regency Casablanca. First of all, I would like to thank you for having chosen our hotel for your last stay in Casablanca. I'm very glad to learn that you've enjoyed your stay with us as it is the goal of every member of the hotel's staff to welcome our guests with the high level of service for which Hyatt hotels are known worldwide. I hope to have the pleasure to welcome you back at the Hyatt Regency as soon as your travel plan brings you to Casablanca. Sincerely

10/10 - Excelente

Steven

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Noisy neighborhood
Hospedou-se por 1 diária em mai. de 2023
Resposta de The Management em 24 de mai. de 2023
Dear Guest, Greetings from the Hyatt Regency Casablanca. First of all, I would like to thank you for having chosen our hotel for your last stay in Casablanca. I'm very glad to learn that you've enjoyed your stay with us as it is the goal of every member of the hotel's staff to welcome our guests with the high level of service for which Hyatt hotels are known worldwide, kindly note that your review is very well taken in consideration . I hope to have the pleasure to welcome you back at the Hyatt Regency as soon as your travel plan brings you to Casablanca. Sincerely