Diversos

Avaliações de ibis budget Cardiff Centre

2.5 out of 5
ibis budget Cardiff Centre
Tyndall Street, Cardiff, Wales

Avaliações

7,8

Boa

Nota 10 - Excelente. 350 de 1000 avaliações" "
Nota 8 - Boa. 371 de 1000 avaliações" "
Nota 6 - Ok. 149 de 1000 avaliações" "
Nota 4 - Insatisfatória. 70 de 1000 avaliações" "
Nota 2 - Terrível. 60 de 1000 avaliações" "

8,4/10

Limpeza

8,4/10

Serviço e funcionários

7,4/10

Comodidades

7,8/10

Condições e instalações da propriedade

7,8/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Alexandre

Hospedou-se por 3 diárias em nov.. de 2023
Resposta de Trevor Fernandes. (Assistant Manager) em 28 de dez. de 2023
Dear Alexandre,Thank you for the great 5 out of 5 ratings of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Thanking You,Trevor FernandesAssistant General Manager.

8/10 - Boa

NELSON K

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Foi boa,dentro do esperado
Hospedou-se por 2 diárias em out. de 2023
Resposta de Ibis Team em 29 de out. de 2023
Dear Nelson, Thank you for your review. We're pleased to hear that your experience met your expectations and that you had a good stay. Our goal is to consistently provide a quality experience for our guests, and your feedback is important to us. If there are any specific aspects you feel we could improve upon, please don't hesitate to share your insights. We value your input, and we hope to have the opportunity to welcome you again in the future, providing an even more exceptional experience. Thank you for choosing our establishment, and we look forward to serving you again.

10/10 - Excelente

Tereza

Hospedou-se por 2 diárias em mar. de 2023
Resposta de Ibis Team em 30 de mar. de 2023
Dear Tereza,Thank you so much taking time to tell us about your experience at the ibis BUdget Cardiff Centre. It is our pleasure to know you had a great time with us. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Thaaru Peiris

6/10 - Ok

Mariane

Viagem de negócios
Pontos negativos: Serviço e funcionários e conforto do quarto
Hospedou-se por 2 diárias em set. de 2022
Resposta de Ibis Budget Team em 10 de out. de 2022
Thank you for your kind scores, we look forward to greeting you in the future!

8/10 - Boa

rodrigo

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hotel bom. So nao use o estacionamento que é caro
Bom hotel, bem localizado café da manha padrão ibis (razoável) confortavel.. quartos padrao ibis pequeno e funcional. Unico de Ruim foi ter que pagar diariamente um estacionamento de 15 libras! Um assalto e nem fui avisado do valor...
Hospedou-se por 3 diárias em jan. de 2020

10/10 - Excelente

Ligia

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Excelente localização e café da manhã
Hospedou-se por 4 diárias em out. de 2019

8/10 - Boa

José Pedro

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Feliz
Hospedou-se por 3 diárias em mai. de 2019

10/10 - Excelente

Hiroyuki

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Reasonable and clean. Convenient location.
Hospedou-se por 1 diária em abr. de 2024

6/10 - Ok

GUY, WEST CALDER

Viagem a dois
Pontos positivos: Limpeza e serviço e funcionários
A decent reasonably cheap (for a major city centre) basic hotel. Clean basic room in a convenient location.
Hospedou-se por 2 diárias em mai. de 2024

6/10 - Ok

Andrew

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
Rooms are very basic , no tea/coffee in the room , one very cheap thin pillow. No aircon so opened windows but window directly over ventilation units so very noisy. Location great and staff were all very pleasant. However toilet on the groundfloor was resembling a festival toilet (8:30am on a sunday )
Hospedou-se por 1 diária em mai. de 2024

10/10 - Excelente

john

Viagem a dois
Pontos positivos: Limpeza e serviço e funcionários
Helpful reception staff on arrival,room very basic but clean and functional,breakfast good overall a good night’s sleep.everything I would expect, well done Ibis.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Oksana em 7 de mai. de 2024
Hi John,We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.Regards

10/10 - Excelente

Nicolas, Dijon

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent accueil même si je ne parle pas un mot d'anglais Merci encore
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Oksana em 7 de mai. de 2024
Hi Nicolas,Thank you for your review. We will share this with our team to let them know how we are doing.Regards

8/10 - Boa

Phil

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
One of two lifts was broken for duration of my stay
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Oksana em 3 de mai. de 2024
Hi Phil,We really appreciate you taking the time to share your rating with us. We are very sorry for any inconvenience during your stay We look forward to seeing you again soon.Regards,Oksana

10/10 - Excelente

Becki

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Clean, tidy and helpful staff
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Oksana em 25 de abr. de 2024
Hi Becki,We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.Regards,

6/10 - Ok

Pierr

Pontos positivos: Serviço e funcionários
Ok
Hospedou-se por 1 diária em abr. de 2024
Resposta de Oksana em 25 de abr. de 2024
Hi Pierr,We really appreciate you taking the time to share your rating with us. We hope to see you again.Regards,

2/10 - Terrível

Aaron

Pontos negativos: Condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024

10/10 - Excelente

Elizabeth

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de Kamilla em 21 de abr. de 2024
Dear Elizabeth, Thank you so much for taking the time to leave an excellent rating. We hope to see you again soon.Kind regards Kamilla Robak

2/10 - Terrível

daisy

Viagem em grupo
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
having no parking on property doubles the price of the room. i went with my friend and the shower was in the middle of the room so it was ridiculously awkward and the door was see through.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Kamilla em 8 de abr. de 2024
Dear Daisy, Thank you for sharing your recent experience with us. We truly appreciate your feedback as it helps us identify areas where we can improve our service.We understand that parking is an essential consideration for our guests, and we regret any inconvenience caused by our limited parking options.Regarding your comments about the room amenities, we apologize for any discomfort you experienced. Your feedback about the placement of the shower and the transparency of the door is valuable to us.We are committed to providing exceptional experiences for all our guests, and we hope you will consider giving us another opportunity to exceed your expectations on a future visit.Warm regards Kamilla Robak

8/10 - Boa

Gary

Hospedou-se por 1 diária em mar. de 2024
Resposta de Kamilla em 22 de abr. de 2024
Dear Gary, We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soonWarm regards Kamilla Robak

10/10 - Excelente

Mark

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de Kamilla em 3 de abr. de 2024
Dear Mark, We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.Warm regards Kamilla Robak

10/10 - Excelente

Kelly

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great location for both Cardiff Bay and the city centre. Parking outside although you have to book and pay separately. It’s worth it. Basic rooms but for the price, it’s a bargain. Clean with good facilities- bar, breakfast (extra) and snack machines. Co op just across the road. Would definitely use again😊
Hospedou-se por 1 diária em mar. de 2024
Resposta de Oksana em 25 de abr. de 2024
Hi Kelly,Thank you for your excellent rating and we hope that your next visit will be as pleasant as the previous one.Regards,

10/10 - Excelente

Kevin

Exactly what you want from an inexpensive hotel. Very friendly helpful staff
Hospedou-se por 1 diária em mar. de 2024
Resposta de Kamilla em 30 de mar. de 2024
Dear Kevin, Thank you so much for your kind words! We're thrilled to hear that you found exactly what you were looking for during your stay with us. Our team takes great pride in providing exceptional service, and it's wonderful to know that you found our staff to be friendly and helpful. We appreciate your feedback and hope to welcome you back again soon!Warm regards Kamilla Robak

8/10 - Boa

Ian

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
WE had just 0ne night stay. The room was very good in all ways. The staff in the reception and dining area were very friendly and helpful.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Kamilla em 30 de mar. de 2024
Dear Ian, We're delighted to hear that you enjoyed your brief stay with us! It's wonderful to know that you found our room to be excellent in every aspect. Our team works hard to ensure that every guest feels welcomed and supported, so we're thrilled that you found our reception and dining staff to be friendly and helpful. Thank you for taking the time to share your experience, and we hope to have the pleasure of hosting you again in the future!Warm regards Kamilla Robak

10/10 - Excelente

Sharron

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Fantastic basic, clean room. Good price for a budget hotel.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Kamilla em 25 de mar. de 2024
Thank you for your review! We're thrilled to hear that you found our basic, clean room fantastic and that you appreciated the good price. We hope to welcome you back soon,Warm regards Kamilla Robak

6/10 - Ok

Joe

Pontos positivos: Limpeza e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
Staff very rude
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Kamilla em 25 de mar. de 2024
We sincerely apologize for any inconvenience caused by the behaviour of our staff. Please rest assured that we take your feedback seriously and will address this matter promptly. Thank you for bringing this to our attentionKind regards Kamilla Robak

6/10 - Ok

Mark

Hospedou-se por 2 diárias em mar. de 2024
Resposta de Kamilla em 14 de abr. de 2024
Dear Mark, Thanks so much for sharing your experience with us. We hope to see you again soonWarm regards Kamilla Robak

10/10 - Excelente

Chris

Viagem a dois, Viagem com animais de estimação
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
pet friendly hotel, it was great to take the dog out and stay out overnight. the room was nice and cosy and clean. the facilities were nice and the breakfast was excellent. for the price you can't go wrong. very enjoyable stay thanks.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Oksana em 24 de mar. de 2024
Hi Chris. Thank you for such a warm words, we really appreciate that. We will be happy to see you again.Kind regards.

10/10 - Excelente

Kim

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very good area. Close to town centre and train station. Friendly and very helpful . Very clean .
Hospedou-se por 1 diária em mar. de 2024
Resposta de Kamilla em 18 de mar. de 2024
Thank you for your positive feedback! We're delighted to hear that you found our hotel in a very good area, close to the town centre and train station. We're also glad you found our staff to be friendly and very helpful, and that you were impressed with the cleanliness of our facilities. We appreciate your kind words and hope to welcome you back again soon!Kind regardsKamilla Robak

10/10 - Excelente

Rhian

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
In walking distance of the city centre
Hospedou-se por 1 diária em mar. de 2024
Resposta de Kamilla em 18 de mar. de 2024
Thanks so much for sharing your experience with us. We hope to see you again soon.Warm regards Kamilla Robak

8/10 - Boa

Sue

Hospedou-se por 2 diárias em mar. de 2024
Resposta de Kamilla em 30 de mar. de 2024
Dear Sue, Thank you so much for taking the time to leave us a rating. We look forward to seeing you again soon.Warm regards Kamilla Robak

6/10 - Ok

Peter

Viagem a dois
Location is excellent, walkable to city center and arcade. Room floor very dirty. Looks like not clean for ages. No table and chair in the room, very less space in the room to move about. Front desk open 24hrs. Very helpful. Need to pay extra for parking.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Kamilla em 18 de mar. de 2024
Thank you for sharing your feedback with us. We're pleased to hear that you found our location excellent, with easy access to the city centre and arcade. However, we apologize for the cleanliness issues you experienced in your room. This falls below our standards, and we'll address it immediately with our housekeeping team to ensure a more thorough cleaning process in the future.Regarding the room space and amenities, we apologize if it didn't meet your expectations. Your comments about the lack of a table and chair, as well as the limited space, have been duly noted. We're glad to hear that our front desk staff were helpful during your stay. Regarding parking, we understand that additional charges may be inconvenient. We'll review our parking policies to ensure they align with the needs and expectations of our guests.Once again, thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back for a more satisfying stay.Kind regardsKamilla Robak

8/10 - Boa

Abbie

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Nice and easy hotel!
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Oksana em 6 de mar. de 2024
Thank you for your feedback. We will be happy to see you again.Kind regards

6/10 - Ok

Rachel

Viagem com a família
Pontos positivos: Serviço e funcionários
Staff couldn't find my booking for a few minutes, which was worrying!! Room was very basic, only 2 towels, no hand towel/ hair towel. Sink in room was blocked and loo roll holder was broken. There's only 2 plugs and they're under the TV so you can't see in a mirror when drying your hair. Bed was clean and comfortable and room was ok for the one night we needed. Parking needs to be booked in advance as it's privately owned and there's no street parking anywhere close by. Easy to walk into Cardiff city centre, just cross the road and go over the bridge.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Kamilla em 4 de mar. de 2024
Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you faced upon arrival due to the delay in locating your booking. We understand that the condition of the room did not meet your expectations, and we apologize for the issues with the amenities and maintenance. Your feedback is invaluable to us, and we will address these concerns with our team to ensure improvements are made. We are glad to hear that you found the bed comfortable and that the location suited your needs. We will also take note of your feedback regarding parking and make sure to communicate this clearly to future guests. Thank you for choosing to stay with us, and we hope to have the opportunity to better serve you in the future.Kind regards Kamilla Robak

8/10 - Boa

David

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Basic but fine for what I needed
Hospedou-se por 1 diária em fev. de 2024
Resposta de Megan Evans em 3 de mar. de 2024
Dear David, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you are traveling to our area gain soon, don’t hesitate to call us.

6/10 - Ok

Bethan

Hospedou-se por 1 diária em fev. de 2024
Resposta de Olena em 15 de fev. de 2024
Dear Bethan,Thank you so much for taking the time to rate us. Hope you enjoyed your visit and, we look forward to welcoming you back the next time .Kind Regards,Ibis Budget Cardiff Centre

6/10 - Ok

Julie

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em fev. de 2024
Resposta de Olena em 11 de fev. de 2024
Dear Julie ,Thank you for taking the time to leave us a rating of your recent stay at our hotel. Hope you enjoyed your visit and, we look forward to welcoming you back the next time you visit the area. Kind Regards,Ibis Budget Cardiff Centre

10/10 - Excelente

Alexander

Hospedou-se por 2 diárias em fev. de 2024
Resposta de Oksana em 24 de mar. de 2024
Hi Alexander. Thank you for your high score .We will be glad to see you again.Kind regards.

10/10 - Excelente

Ken

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Convenient location. Comfy bed
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Kamilla em 7 de fev. de 2024
Thank you! I'm glad you found the location convenient and the bed comfortable. We aim to provide a cosy and convenient stay for all our guests.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Warm regards Kamilla Robak

10/10 - Excelente

Andrew

Hospedou-se por 1 diária em dez.. de 2023
Resposta de Megan Evans em 4 de fev. de 2024
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

6/10 - Ok

Sean

Pontos positivos: Limpeza
Room was very clean and utilitarian
Hospedou-se por 1 diária em jan. de 2024
Resposta de Kamilla em 3 de fev. de 2024
Thanks so much for sharing your experience with us. We hope to see you again soon.Warm regardsKamilla Robak

6/10 - Ok

Kait

Pontos negativos: Condições e instalações da propriedade
Hospedou-se por 1 diária em jan. de 2024
Resposta de Kamilla em 3 de fev. de 2024
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.Warm regards Kamilla Robak

8/10 - Boa

MICHAEL

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 1 diária em jan. de 2024
Resposta de Kamilla em 3 de fev. de 2024
Thank you for your excellent rating and we hope that your next visit will be as pleasant as the previous oneWarm regards Kamilla Robak

8/10 - Boa

Elroy

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Many thanks for a pleasant stay.
Hospedou-se por 4 diárias em jan. de 2024
Resposta de Olena em 27 de jan. de 2024
Dear Elroy,Thank you for your positive review and for choosing our hotel.We are so delighted to know that you enjoyed your stay with us.Hope you'll be able to visit us again in the future.Kind Regards,Ibis Budget Cardiff Centre

10/10 - Excelente

Ryan

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jan. de 2024
Resposta de Megan Evans em 25 de jan. de 2024
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

6/10 - Ok

Jasmine

Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Conforto do quarto
Budget - get what you pay for
The service and hospitality of staff is amazing! I know its a budget hotel but my god the beds are like cement. Theyre so hard and uncomfortable. Both me and my partner have sore backs from the stay. The cover is very thin and the bedding is bigger than the actual cover leaving you with thin fabric in many places. If youre a fairly new couple that is not 100% comfortable with each other, avoid. You can hear everyones business on the toilets as theres barely room to turn around in there. We also had a loud group in the hallway that was laying on the hallway floor at midnight. Screaming, laughing and calling their friends. Was 8 of them in the opposite room and could hear everything.
Hospedou-se por 9 diárias em jan. de 2024
Resposta de Olena em 22 de jan. de 2024
Dear Jasmine,Thank you for your kind words about our staff and hospitality. We genuinely appreciate your feedback regarding the bed comfort and room layout. We apologize for any inconvenience caused and assure you that your concerns will be shared with our team for improvement. We hope to welcome you back for an enhanced experience.Kind Regards,Ibis Budget Cardiff Centre

10/10 - Excelente

Elroy

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Happy w / my stay.
Asked for a floor on the top floor away from the traffic and they sorted me out lovely - Many thanks.
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Kamilla em 21 de jan. de 2024
Thank you for taking the time to share your positive experience! We're thrilled to hear that our team was able to accommodate your request for a top-floor room away from the traffic.Your satisfaction is important to us, and we're delighted that we could make your stay more enjoyable. We appreciate your kind words and look forward to the pleasure of welcoming you back in the future. Warm regards Kamilla Robak

8/10 - Boa

David

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 1 diária em jan. de 2024
Resposta de Kamilla em 21 de jan. de 2024
Dear David, Thanks so much for sharing your experience with us. We hope to see you again soon.Kind regardsKamilla Robak

10/10 - Excelente

Jade

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em nov. de 2023
Resposta de Kamilla em 21 de jan. de 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.Warm RegardsKamilla Robak

10/10 - Excelente

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great service
Great location and parking available via Just Park. Comfortable, clean and hot shower. Managed to forget a couple of items upon departure which were found by the hotel staff and was easy to arrange their safe return. Great stay for our visit to Cardiff
Hospedou-se por 1 diária em jan. de 2024
Resposta de Kamilla em 21 de jan. de 2024
Thank you for taking the time to share your positive experience! We're delighted to hear that you enjoyed our great location, convenient parking via Just Park, and the comfort of your stay with us.We're especially pleased that our staff could assist in retrieving and safely returning the items you left behind. Ensuring our guests have a seamless and enjoyable stay is our top priority.We appreciate your kind words and look forward to the opportunity of welcoming you back for another great stay during your visits to CardiffWarm RegardsKamilla Robak

8/10 - Boa

Steve

Viagem com a família
Nothing wrong with the property but trying to get access to it and the issues with parking was a problem in trying to get to the hotel.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Olena em 22 de jan. de 2024
Dear Steve,Thank you for taking the time to share your experience. We're pleased to know that you found no issues with our property. However, we apologize for any inconvenience you faced with access and parking. Your feedback is valuable, and we will assess these aspects to enhance our guests' experience. We appreciate your understanding and hope to have the opportunity to welcome you back for a smoother and more enjoyable stay.Kind Regards,Ibis Budget Cardiff Centre