Apreciable Thais,Muchas gracias por compartir su amable comentario.Nos es muy grato leer que tuvo una excelente estadía, en especial que haya disfrutado de su cómoda habitación y la deliciosa calidad de nuestros restaurantes y bares.Esperamos nos visite nuevamente, para seguir consintiéndole.Saludos.

Estimado Huésped Muchas gracias por tomarse el tiempo para dejarnos sus comentarios sobre su experiencia reciente con nosotros. Nuestro objetivo es servir a todos nuestros huéspedes con el más alto nivel de servicio y satisfacción. Siempre tratamos de cuidar el bienestar de los huéspedes y nos esforzamos para que sus vacaciones sean una experiencia inolvidable. Esperamos tener la oportunidad de recibirlo nuevamente con nosotros.

Estimado Huésped Muchas gracias por compartir con nosotros su experiencia en nuestro hotel. Agradecemos que haya mencionado el problema que tuvo a su llegada con la habitación y con el servicio de los meseros, es algo que tomaremos en cuenta para poder brindar un mejor servicio en esta área. Esperamos tener la oportunidad de recibirlo nuevamente con nosotros y se lleve una mejor experiencia de la que se llevó.

Thank you for taking some of your time to share your experience with us. All your nonconformities will be transmitted to the departments involved. We look forward to welcoming you again. Best regards.

Dear Guests. We truly regret for the perception that you have about the hotel. Can you provide us more specific information about your nonconformity, please.

Thank you very much for your qualification.

Thank you very much for sharing your comments about your recent stay with us. We appreciate that you have selected us for your vacations. Your comments are of great importance to us, because they allow us to continually improve. We hope you will soon give us the opportunity in the future to show you that each of your comments is considered to improve our services every day. Best regards!

Thank you very much for sharing your comments about your recent stay with us. We appreciate that you have selected us as hosts. We truly regret not having fulfilled your expectations on this occasion. At Hotel NYX Cancun we are very proud about our facilities and all the service we offer to all our guests, and it is our number one goal to meet and exceed your needs and expectations. We hope we will soon be able to host you again in the future, and show you that each of your comments is taken into account to improve our services day by day. Best regards.

Thank you very much for your calification.

Agradecemos se haya tomado el tiempo de compartir con nosotros su reciente estancia. Sus comentarios son de gran importancia para nosotros ya que nos permite mejorar continuamente para lograr crear memorias de momentos inolvidable y únicos para todos nuestros huéspedes y que sientan la magia de estar con nosotros día a día. Esperamos tener el honor de darle la bienvenida nuevamente.

Thank you very much for choosing Hotel NYX Cancun for your vacations. We truly regret that we did not fulfilled your expectations this time. We hope you will soon give us the opportunity in the future. Best regards.

Thank you.

Muchas gracias por sus comentarios. Regrese pronto.

Thank you very much for choosing Hotel NYX Cancun for your vacations. Your comments are of great importance to us, because they allow us to continually improve. We truly regret that we did not fulfilled your expectations this time. We hope you will soon give us the opportunity in the future to show you that each of your comments is considered to improve our services every day. Best regards!

We are very thankful you for your excellent comment and for sharing your experience with the Hotel NYX Cancun. We are proud to know that you received an excellent service and that our facilities were of your total pleasure. We hope you are coming back soon and be able to continue creating beautiful memories together with unforgettable and unique experiences.

Thank you.

Muchas gracias por compartir sus comentarios acerca de su reciente estancia con nosotros. Agradecemos que nos haya seleccionado como anfitriones. Lamentamos verdaderamente el no haber cumplido con sus expectativas en esta ocasión. En el Hotel NYX Cancún nos enorgullecemos de instalaciones y sobre todo el servicio que ofrecemos a todos nuestros huéspedes, y es nuestro objetivo número uno poder satisfacer y exceder sus necesidades y expectativas. Esperamos nos brinde pronto la oportunidad de ser sus anfitriones nuevamente en un futuro, y demostrarle que cada uno de sus comentarios es tomado en cuenta para mejorar día a día nuestros servicios. Saludos cordiales.

Agradecemos se haya tomado el tiempo de compartir con nosotros sus amables comentarios sobre su reciente estancia. Es un gusto saber que disfruto de la calidad de alimentos. Esperamos nos brinde pronto la oportunidad de ser sus anfitriones nuevamente en un futuro, y demostrarle que cada uno de sus comentarios es tomado en cuenta para mejorar día a día nuestros servicios. Saludos cordiales.

Muchas gracias por elegir el Hotel NYX para sus vacaciones. Es una pena saber que no recibió un servicio adecuado. Todo nuestro staff trabaja de forma amable y cortes, haciendo todo lo posible por hacer sentir como en casa a todos nuestros huéspedes, brindándoles experiencias inolvidables y únicas. Como Usted menciona, en estos momentos nos encontramos en remodelación para poder ofrecer mejores instalaciones a nuestros huéspedes. Esperamos regrese pronto y nos dé la oportunidad de disfrutar nuestras mejoras. Saludos cordiales.

Muchas gracias por compartir sus comentarios acerca de su reciente estancia con nosotros. Agradecemos que nos haya seleccionado como anfitriones. Lamentamos verdaderamente el no haber cumplido con sus expectativas en esta ocasión. En el Hotel NYX Cancún nos enorgullecemos de instalaciones y sobre todo el servicio que ofrecemos a todos nuestros huéspedes, y es nuestro objetivo número uno poder satisfacer y exceder sus necesidades y expectativas. Esperamos nos brinde pronto la oportunidad de ser sus anfitriones nuevamente en un futuro, y demostrarle que cada uno de sus comentarios es tomado en cuenta para mejorar día a día nuestros servicios. Saludos cordiales.

Thank you very much for choosing Hotel NYX Cancun for your vacations. We are glad to know that you enjoyed our facilities and you had an excellent service from our staff. specially from Eddy. We look forward to see you again and continue creating memories together. Best Regards

Dear Celso: Thank you very much for your comments, as you mentioned we are going through a refurbishing process so we can offer better rooms and facilities to our guests. We hope you give us the opportunity to host you in the future so you can enjoy the results of our remodeling. Best Regards

Dear Liliana:Thank you very much for taking the time to share your opinion and select Hotel NYX Cancun for your vacations. It is very pleasant to know that you enjoyed the service and attention provided by each and every one of our staff members, especially from eddie and Henrique. As you mentioned we are going through a refurbishing process so we can offer better rooms and facilities to our guests. We hope you give us the opportunity to host you in the future so you can enjoy the results of our remodeling. Best Regards

Dear guest Thank you for taking the time to share your recent stay with us. It is a pleasure to know that you enjoyed the quality of food and general attention. Your survey is of great importance to us, as it allows us to continuously improve to create memorable moments for our guests and feel the magic of being with us day by day. We look forward to welcoming you again. Best regards

Estimado Luciano Muchas gracias por calificar su estancia con nosotros. Esperamos pronto su regreso! Saludos cordiales

Dear guest Thank you very much for your loyalty and wonderful comments, please believe that the most flattering compliment a guest can pay us is honoring us with their return. We are looking forward to welcome you back to your home away from home and make every effort to exceed your expectations. Warm Greetings

Dear Guest First of all thank you very much for letting us be your host on your vacations, It is an honor to read how much you enjoyed your stay at our Hotel, in behalf of the NYX team we would like you to know that reading reviews like yours letting us know that the variety of food and beverages that are offered in our restaurants, the room and Hotel facilities as well as the service that was provided to you exceed your expectations, which is gratifying since our goal is to make you feel that you are in the right place to be pampered. Please come back soon! Best Regards

Estimado Huesped Estimado Huesped, Agradecemos se haya tomado el tiempo de compartir con nosotros sus amables comentarios sobre su reciente estancia. Es un gusto saber que disfrutó de la calidad de alimentos y atención en general. Su retroalimentación es de gran importancia para nosotros, ya que nos permite mejorar continuamente para lograr crear momentos memorables para nuestros huéspedes y que sientan la magia de estar con nosotros día a día. Esperamos tener el honor de darle la bienvenida nuevamente y demostrarle las mejoras que hemos realizado con sus comentarios en mente. Saludos Cordiales

Dear guest Thank you for your comments. It is a pleasure to know you enjoyed so much. We are looking forward to see you on a near future. Regards

Dear guest Thank you for taking the time to share your recent stay with us. It is a pleasure to know that you enjoyed the quality of food and general attention. Your survey is of great importance to us, as it allows us to continuously improve to create memorable moments for our guests and feel the magic of being with us day by day. We look forward to welcoming you again. Best regards

Dear guest We appreciate the time you have taken to share your experience, and we are very glad to read that it was an overall enjoyable one. It brings us great pride to read that the highlight of your experience was the warmth of the service.

Dear Guest First of all thank you very much for letting us be your host on your vacations, It is an honor to read how much you enjoyed your stay at our Hotel, in behalf of the NYX team we would like you to know that reading reviews like yours letting us know that the variety of food and beverages that are offered in our restaurants, the room and Hotel facilities as well as the service that was provided to you exceed your expectations, which is gratifying since our goal is to make you feel that you are in the right place to be pampered. Please come back soon! Best Regards

Thank you for your comment

Thank you for your comment

Dear guest Thanks for very much for your comments about our hotel. Our staff feels very encouraged. We really appreciate them and look forward to having you back. Kind regards,

Dear guest Thanks for very much for your comments about our hotel. Our staff feels very encouraged. We really appreciate them and look forward to having you back. Kind regards,

Dear guest Thanks for very much for your comments about our hotel. Our staff feels very encouraged. We really appreciate them and look forward to having you back. Kind regards,

Dear guest • Thanks for very much for your comments about our hotel. Our staff feels very encouraged. We really appreciate them and look forward to having you back. Kind regards,

Dear guest, First of all we would like to thank you for taking the time to share your comments on your recent stay with us. We do regret that we did not meet your expectations during the time you spent at our hotel; please accept our apologies for the inconveniences you mentioned in your valuable feedback,this is so important to us because is our best guidance when implementing strategies that will help us exceed our guests expectations. We sincerely hope you can give us a chance to turn this experience to a real NYX experience's, please do not hesitate to contact me for any pre-arrival arrangements. Sincerely, Hotel NYX Cancun

Dear Guest, first of all we would like to thank you for your comments and for taking the time to let us know your disappointment , your comments are highly appreciated since they help us to improve our areas of opportunity. We are very concerned by what sounds like a disappointing visit at our hotel, we would like to apologize for all the inconveniences during your stay with us. We hope that you will return again very soon. Cordially NXY HOTEL CANCUN

Dear Guest, first of all we would like to thank you for your comments and for taking the time to let us know about our recent stay with us, your comments are highly appreciated since they help us to improve our areas of opportunity. We are happy to read that you spent a good time with us. We hope that you will return again very soon. Many thanks for your valuable feedback. Cordially NYX HOTEL CANCUN

Dear Guest , first of all we would like to thank you for your comments and for taking the time to let us know your disappointment , your comments are highly appreciated since they help us to improve our areas of opportunity. We are very concerned by what sounds like a disappointing visit at our hotel, we would like to apologize for all the inconveniences during your stay with us. We hope that you will return again very soon. Cordially NYX HOTEL CANCUN

Dear guest, thank you so much for choosing NYX Hotel Cancun and for taking the time to let us know your experience with us. We are so happy to read that we met your expectations, we are glad to know that you spent a great time here and enjoyed of our service. We hope that you will return again very soon and create more memorables moments. Many thanks for your valuable feedback. Best regards NYX HOTEL CANCUN

Dear guest, many thanks for sharing your kind feedback and taking the time to let us know about your recent stay with us. We are so happy to read that we exceed your expectations. We are glad that you appreciated our service. We will definitely share your kind words with the rest of the staff. Thank you so much for your comments. We hope that you will return again very soon an create more memorables moments. Best regards NYX HOTEL CANCUN

Dear Guest, first of all we would like to thank you for your comments and for taking the time to let us know about our recent stay with us, your comments are highly appreciated since they help us to improve our areas of opportunity. We are so happy to read that you spent a great time with us. We hope that you will return again very soon. Many thanks for your valuable feedback. Cordially NYX HOTEL CANCUN

Dear guest, thank you so much for choosing NYX Hotel Cancun and for taking the time to let us know your experience with us, your comments are highly appreciate since they help us to improve our areas of opportunity. We are glad to know that you spent a great time here and enjoyed of our service. We hope that you will return again very soon. Many thanks for your valuable feedback. Best regards NYX HOTEL CANCUN

Dear Guest, many thanks for your review, we are glad to know that you spent a great time with us and enjoyed your stay. Your comments are highly appreciate to improve our areas of opportunity, we offer our apologies for the inconveniences during your stay. We are very happy to read that our service meet your expectations. We hope that you will return again very soon. Thank you so much for your valuable feedback. Best regards NYX HOTEL CANCUN