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Avaliações de Wingate By Wyndham Calgary Airport

3.5 out of 5
Wingate By Wyndham Calgary Airport
57 Freeport Crescent NE, Calgary, AB

Avaliações

8,8

Excelente

Nota 10 - Excelente. 1763 de 3052 avaliações" "
Nota 8 - Boa. 851 de 3052 avaliações" "
Nota 6 - Ok. 225 de 3052 avaliações" "
Nota 4 - Insatisfatória. 109 de 3052 avaliações" "
Nota 2 - Terrível. 104 de 3052 avaliações" "

9,2/10

Limpeza

9,0/10

Serviço e funcionários

8,4/10

Comodidades

9,0/10

Condições e instalações da propriedade

8,6/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Hélio

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Excelente
Excelente em todos os aspectos
Hospedou-se por 1 diária em out. de 2023
Resposta de Tingting Li, General Manager em 1 de nov. de 2023
Dear Helio,Thank you for your gracious ratings and feedback. We hope to have the pleasure of welcoming you back to Wingate by Wyndham Calgary Airport for another exceptional visit.

8/10 - Boa

Marcela

Hospedou-se por 1 diária em set. de 2023
Resposta de Tingting Li, General Manager em 23 de out. de 2023
Dear Marcela,Thank you so much for your review and for staying with us recently. We truly appreciate your feedback and hope to welcome you back to create another wonderful experience for you at Wingate by Wyndham Calgary Airport again soon!

10/10 - Excelente

Jaqueline

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Muito confortável e perto do aeroporto. Fornecem transfer até lá.
Hospedou-se por 1 diária em jun. de 2022
Resposta de Mel em 28 de jul. de 2022
Dear Jacqueline, Thank you for sharing your review and we are glad to hear that you enjoyed your stay with us. We do our best to create memorable experience for our guests, and I am so pleased to learn that we have achieved this. We hope to see you again in the future! Best Regards, Guest Services Wingate by Wyndham Calgary Airport

8/10 - Boa

Marcelo

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em abr. de 2022

10/10 - Excelente

Clifford

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
So far so good. Good clean room. Pool was cold.and no working hot tub but thats typical.
Hospedou-se por 1 diária em mai. de 2024

10/10 - Excelente

Christian

Viagem a dois
Chambre confortable et propre. Hôtel calme
Hospedou-se por 1 diária em mai. de 2024

10/10 - Excelente

Neil

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great
Hospedou-se por 1 diária em mai. de 2024

10/10 - Excelente

Silvie

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Love the hot breakfast here! I only wish they offered flavored coffee creamers as do many other hotels.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Tingting Li, General Manager em 22 de mai. de 2024
Dear Silvie,Thank you for your kind words! We're delighted to hear that you love our hot breakfast. We appreciate your suggestion about offering flavored coffee creamers and will certainly consider it for future improvements.We look forward to welcoming you back soon!

10/10 - Excelente

Carol

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
No muffins
Hospedou-se por 1 diária em mai. de 2024
Resposta de Tingting Li, General Manager em 22 de mai. de 2024
Dear Carol,Thank you for staying with us and for taking the time to rate your experience. We look forward to welcoming you back here at Wingate by Wyndham Calgary Airport!

10/10 - Excelente

Celeste

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em mai. de 2024

8/10 - Boa

Dwight

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Close to airport, clean, friendly staff
Hospedou-se por 1 diária em mai. de 2024
Resposta de Tingting Li, General Manager em 22 de mai. de 2024
Dear Dwight,Thank you for your positive feedback! We're delighted to hear that you found our hotel to be conveniently located near the airport, clean, and with friendly staff. Your satisfaction is our priority, and we look forward to welcoming you back on your next visit.

10/10 - Excelente

Grant

Dependable, quality accommodations.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Tingting Li, General Manager em 22 de mai. de 2024
Dear Grant,Thank you for your kind words! We're thrilled to hear that you found our accommodations dependable and of high quality. Your satisfaction is our top priority, and we look forward to welcoming you back for another great stay.

10/10 - Excelente

Anne-Marie

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mai. de 2024
Resposta de Tingting Li, General Manager em 22 de mai. de 2024
Dear Anne-Marie,Thank you so much for your fantastic rating! We're thrilled to hear that you had a perfect stay with us. We always strive to provide the best possible experience for our guests, and we're delighted that we could exceed your expectations. We look forward to welcoming you back for another wonderful stay in the future!

8/10 - Boa

trina

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It might’ve been a better experience if there hadn’t been so many children being allowed to run around in the hallways until late into the night. The breakfast buffet was good but there needs to be more than 1 tea option.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Tingting Li, General Manager em 22 de mai. de 2024
Dear Trina,Thank you for sharing your feedback. We apologize for the inconvenience caused by the noise from children running in the hallways. Our staff has made efforts to address this issue, and we will continue to do so to ensure a more peaceful environment for all guests. We're glad you enjoyed our breakfast buffet and appreciate your suggestion for additional tea options. Your comments will be considered for future improvements.We hope to have the opportunity to provide you with a better experience on your next visit.

10/10 - Excelente

William

Viagem em grupo, Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Helpful staff, super easy shuttle to the airport.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Tingting Li, General Manager em 22 de mai. de 2024
Dear William,Thank you for your kind words! We're thrilled to hear that you found our staff helpful and enjoyed the convenience of our shuttle service to the airport. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future.

10/10 - Excelente

Damian

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great price, nice rooms
Hospedou-se por 1 diária em mai. de 2024
Resposta de Tingting Li, General Manager em 22 de mai. de 2024
Dear Damian,Thank you for your wonderful feedback! We're pleased to hear that you enjoyed our great prices and nice rooms. Your satisfaction is our top priority, and we hope to welcome you back soon.

8/10 - Boa

Nola

Viagem a dois
Pontos positivos: Comodidades
Great place clean and friendly
Hospedou-se por 1 diária em mai. de 2024
Resposta de Tingting Li, General Manager em 17 de mai. de 2024
Dear Nola,Thank you for your wonderful feedback! We're delighted to hear that you found our hotel clean and friendly.Your satisfaction is our top priority, and we appreciate you taking the time to share your positive experience. We look forward to welcoming you back on your next visit.

10/10 - Excelente

Mike and Ginette

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Price was goid and shuttle service available
Hospedou-se por 1 diária em mai. de 2024
Resposta de Tingting Li, General Manager em 17 de mai. de 2024
Dear Mike & Ginette,Thank you for your feedback! We're glad to hear that you found our prices good and that you appreciated our shuttle service.Your satisfaction is our priority, and we hope to welcome you back for another great stay in the future.

10/10 - Excelente

Charity

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Was nice place and friendly staff
Hospedou-se por 1 diária em mai. de 2024
Resposta de Tingting Li, General Manager em 17 de mai. de 2024
Dear Charity,We are heartened to receive your generous review of your recent experience at Wingate by Wyndham Calgary Airport. Going the extra mile, passionate service and making a positive impact is at the heart of everything we do and we are especially pleased that you felt well-looked after by our team. We look forward to welcoming you back through our doors again soon!

10/10 - Excelente

david

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
ntr
Hospedou-se por 1 diária em mai. de 2024
Resposta de Tingting Li, General Manager em 17 de mai. de 2024
Dear David,Thank you so much for your review and for staying with us recently. We truly appreciate your feedback and hope to welcome you back to create another wonderful experience for you at Wingate by Wyndham Calgary Airport again soon!

10/10 - Excelente

John

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very nice
Hospedou-se por 1 diária em mai. de 2024
Resposta de Tingting Li, General Manager em 17 de mai. de 2024
Dear John,We are pleased to learn that you had an enjoyable experience with us! At Wingate by Wyndham Calgary Airport, we do our best to create colorful and memorable experiences for our guests, and we are glad that the stay exceeded your expectations on most counts.Thank you for your kind compliments, and we will continue to strive for improvements and look forward to welcoming you back soon!

8/10 - Boa

Bishop Duane

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Pontos negativos: Comodidades
We just got off a 9 hour flight tired and ready to eat and go to sleep. there was no restaurant or bar. We had to walk 3 blocks to find another hotel that had something for us to eat. Kinda not convenient or easy for us.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Tingting Li, General Manager em 17 de mai. de 2024
Dear Bishop,Thank you for your feedback and for choosing to stay with us! We wholeheartedly agree that an on-site restaurant would elevate your experience at our hotel. Please rest assured that we are actively considering this for our future plans. In the meantime, we're delighted to share that there are 24/7 delivery services at your disposal, and there's also a restaurant conveniently located just 5 minutes away from our hotel. We appreciate your understanding and eagerly anticipate the pleasure of serving you again!

10/10 - Excelente

Maureen

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Quick and efficient check in. Clean property
Hospedou-se por 1 diária em mai. de 2024
Resposta de Tingting Li, General Manager em 17 de mai. de 2024
Dear Maureen,Thank you for your feedback! We're delighted to hear that you had a quick and efficient check-in experience and that you found our property clean.Your satisfaction is our priority, and we look forward to welcoming you back for another pleasant stay.

10/10 - Excelente

Jianli

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mai. de 2024
Resposta de Tingting Li, General Manager em 17 de mai. de 2024
Dear Jianli,Thank you so much for your fantastic rating! We're thrilled to hear that you had a perfect stay with us. We always strive to provide the best possible experience for our guests, and we're delighted that we could exceed your expectations. We look forward to welcoming you back for another wonderful stay in the future!

10/10 - Excelente

Adelisa

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
great room and breakfast!
Hospedou-se por 1 diária em mai. de 2024
Resposta de Tingting Li, General Manager em 14 de mai. de 2024
Dear Adelisa,Thank you so much for your fantastic rating! We're thrilled to hear that you had a perfect stay with us. We always strive to provide the best possible experience for our guests, and we're delighted that we could exceed your expectations. We look forward to welcoming you back for another wonderful stay in the future!

8/10 - Boa

Dana

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hotel is clean and close to airport. Lack of restaurants in area is frustrating
Hospedou-se por 1 diária em mai. de 2024
Resposta de Tingting Li, General Manager em 14 de mai. de 2024
Dear Dana,Thank you for your feedback and for choosing to stay with us! We wholeheartedly agree that an on-site restaurant would elevate your experience at our hotel. Please rest assured that we are actively considering this for our future plans. In the meantime, we're delighted to share that there are 24/7 delivery services at your disposal, and there's also a restaurant conveniently located just 5 minutes away from our hotel. We appreciate your understanding and eagerly anticipate the pleasure of serving you again!

10/10 - Excelente

Daryl

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Pontos negativos: Comodidades
Q
Hospedou-se por 1 diária em mai. de 2024
Resposta de Tingting Li, General Manager em 14 de mai. de 2024
Dear Daryl,Thank you so much for your review and for staying with us recently. We truly appreciate your feedback and hope to welcome you back to create another wonderful experience for you at Wingate by Wyndham Calgary Airport again soon!

8/10 - Boa

Syed, Troy

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Decent stay and a quiet place to stay a night before flying out. It was smooth and I would stay there again. Place was neat
Hospedou-se por 1 diária em mai. de 2024
Resposta de Tingting Li, General Manager em 14 de mai. de 2024
Dear Syed,Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a smooth and quiet stay before your flight and found our place to be neat. Your satisfaction is our priority, and we are glad that you would consider staying with us again.We look forward to welcoming you back in the future.

10/10 - Excelente

Michelle

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice clean and spacious room. Breakfast also had a nice variety of items.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Tingting Li, General Manager em 14 de mai. de 2024
Dear Michelle,Thank you for your kind feedback. We're thrilled to hear that you enjoyed your clean and spacious room, as well as the variety of items available at breakfast. We strive to provide a comfortable and enjoyable experience for all our guests.We look forward to welcoming you back soon.

10/10 - Excelente

Amiz

Viagem com a família
Pontos positivos: Comodidades
always an excellent stay with them.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Tingting Li, General Manager em 14 de mai. de 2024
Dear Amiz,Thank you so much for your kind words! We're thrilled to hear that you always have an excellent stay with us. Our team works hard to ensure every guest feels welcome and comfortable, and your positive feedback is truly rewarding.We look forward to welcoming you back soon!

10/10 - Excelente

gretchen

very accomodating staffs
Hospedou-se por 1 diária em mai. de 2024
Resposta de Tingting Li, General Manager em 14 de mai. de 2024
Dear Gretchen,We are heartened to receive your generous review of your recent experience at Wingate by Wyndham Calgary Airport. Going the extra mile, passionate service and making a positive impact is at the heart of everything we do and we are especially pleased that you felt well-looked after by our team. We look forward to welcoming you back through our doors again soon!

10/10 - Excelente

Joanna

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great place!! Highly recommend 👌
Hospedou-se por 1 diária em mar. de 2024
Resposta de Tingting Li, General Manager em 14 de mai. de 2024
Dear Joanna,Thank you for your enthusiastic review! We're thrilled to hear that you had a great experience with us. Your high recommendation means a lot to our team.We look forward to welcoming you back in the future!

10/10 - Excelente

Kevin

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice and clean
Hospedou-se por 1 diária em mai. de 2024
Resposta de Tingting Li, General Manager em 14 de mai. de 2024
Dear Kevin,Thank you for your kind feedback! We're delighted to hear that you found our hotel nice and clean. Your satisfaction is our top priority.We look forward to welcoming you back soon!

8/10 - Boa

Norman and Sheryl

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mai. de 2024
Resposta de Tingting Li, General Manager em 14 de mai. de 2024
Dear Norman and Sheryl,Thank you so much for your review and for staying with us recently. We truly appreciate your feedback and hope to welcome you back to create another wonderful experience for you at Wingate by Wyndham Calgary Airport again soon!

8/10 - Boa

Kimberley

Viagem de negócios
Pontos positivos: Comodidades
Liked the hot tub and the room
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Tingting Li, General Manager em 10 de mai. de 2024
Dear Kimberley,Thank you for staying with us and for sharing your positive experience. We are delighted to hear that you enjoyed the hot tub and found your room to your liking.It's always rewarding to receive such positive feedback, and we strive to create a welcoming and comfortable environment for all our guests. Your comments have been shared with our team, who are encouraged by your satisfaction.We hope to have the pleasure of welcoming you back soon for another relaxing stay.

10/10 - Excelente

Patty

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great everything
Hospedou-se por 1 diária em mai. de 2024
Resposta de Tingting Li, General Manager em 14 de mai. de 2024
Dear Patty,Thank you so much for your fantastic rating! We're thrilled to hear that you had a perfect stay with us. We always strive to provide the best possible experience for our guests, and we're delighted that we could exceed your expectations. We look forward to welcoming you back for another wonderful stay in the future!

10/10 - Excelente

Mandy

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Close to airport. Good breakfast
Hospedou-se por 1 diária em mai. de 2024
Resposta de Tingting Li, General Manager em 14 de mai. de 2024
Dear Mandy,Thank you for your review! We're glad to hear that you found our hotel's proximity to the airport convenient and enjoyed our breakfast offerings. Your feedback is valuable to us as we strive to provide a comfortable stay for all our guests.We hope to welcome you back on your next visit!

10/10 - Excelente

Sarosh

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very impressed with this hotel for the price. I was looking for just a place to stay for my overnight layover and this place was clean, comfortable and staff was very friendly. Special shout out to the front desk lady working the nightshift; she was very friendly and helpful. Was even impressed with the free morning breakfast. Usually the free breakfast, I can't even eat it but this one had eggs, sausages (that weren't dry), real potato hash, granola, yogurt, coffee, pancakes, juice, tea, etc. It was very good for a free breakfast and perfectly hit the spot before my flight.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Tingting Li, General Manager em 10 de mai. de 2024
Dear Sarosh,Thank you for sharing your delightful experience with us! We are thrilled to hear that you found our hotel to be clean, comfortable, and well-equipped for your layover needs. Your kind words about our staff, especially the front desk lady who assisted you during the nightshift, are greatly appreciated and will certainly be passed along to her.We're also glad that our complimentary breakfast exceeded your expectations and provided a tasty start to your day. It's wonderful to know that it set you up perfectly for your onward journey.Thank you once again for choosing to stay with us. We hope to welcome you back in the near future!

10/10 - Excelente

Jeff

Hospedou-se por 1 diária em mar. de 2024
Resposta de Tingting Li, General Manager em 14 de mai. de 2024
Dear Jeff,Thank you so much for your review and for staying with us recently. We truly appreciate your feedback and hope to welcome you back to create another wonderful experience for you at Wingate by Wyndham Calgary Airport again soon!

10/10 - Excelente

Drashti

Good
Hospedou-se por 1 diária em mai. de 2024
Resposta de Tingting Li, General Manager em 10 de mai. de 2024
Dear Drashti,Thank you so much for your fantastic rating! We're thrilled to hear that you had a perfect stay with us. We always strive to provide the best possible experience for our guests, and we're delighted that we could exceed your expectations. We look forward to welcoming you back for another wonderful stay in the future!

10/10 - Excelente

Jerome

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great place to stay staff was very friendly
Hospedou-se por 1 diária em mai. de 2024

10/10 - Excelente

Paul, Freetown

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent staff , very nice , helpful, accommodating. Comfortable rooms and beds are perfect. Highly recommended
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Tingting Li, General Manager em 10 de mai. de 2024
Dear Paul,Thank you so much for your glowing review! We are thrilled to hear that you found our staff to be excellent, nice, helpful, and accommodating. It's also great to know that you enjoyed our comfortable rooms and found the beds to be perfect. We appreciate your high recommendation and look forward to welcoming you back for another wonderful stay.

10/10 - Excelente

Michael

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
A very fast easy check-in , I would come back here for sure
Hospedou-se por 1 diária em mai. de 2024
Resposta de Tingting Li, General Manager em 10 de mai. de 2024
Dear Michael,Thank you for your kind review! We're thrilled to hear that you found the check-in process to be quick and easy, and it's wonderful to know that you would consider staying with us again. We look forward to welcoming you back and ensuring another pleasant experience.

10/10 - Excelente

LeeAnne

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Quick and friendly check in. Quiet room, close to the airport.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Tingting Li, General Manager em 10 de mai. de 2024
Dear LeeAnne,Thank you for taking the time to share your experience with us. We are pleased to hear that you enjoyed a quick and friendly check-in and appreciated the quietness of your room along with the convenience of being close to the airport. We aim to provide a peaceful and efficient experience for all our guests, especially those traveling to and from the airport.We look forward to the opportunity to welcome you back on your next trip.

10/10 - Excelente

Mabel

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mai. de 2024
Resposta de Tingting Li, General Manager em 10 de mai. de 2024
Dear Mabel,Thank you so much for your fantastic rating! We're thrilled to hear that you had a perfect stay with us. We always strive to provide the best possible experience for our guests, and we're delighted that we could exceed your expectations. We look forward to welcoming you back for another wonderful stay in the future!

10/10 - Excelente

tim

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Close to airport clean and friendly
Hospedou-se por 1 diária em abr. de 2024
Resposta de Tingting Li, General Manager em 7 de mai. de 2024
Dear Tim,Thank you for your feedback! We're delighted to hear that you found our hotel to be conveniently located near the airport and that you appreciated our cleanliness and friendly service. Ensuring a comfortable and welcoming environment for our guests is our top priority, and we're thrilled that we succeeded in meeting your expectations. We appreciate your kind words and hope to have the pleasure of welcoming you back again soon for another enjoyable stay!

10/10 - Excelente

Ghislaine

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very clean and spacious room. Very pleasant and helpful staff. Would definitely like to come back.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Tingting Li, General Manager em 7 de mai. de 2024
Dear Ghislaine,Thank you for your glowing feedback! We're thrilled to hear that you found your room to be very clean and spacious, and that our staff provided pleasant and helpful service throughout your stay. Ensuring a comfortable and enjoyable experience for our guests is our top priority, and we're delighted that we succeeded in meeting your expectations. We would be honored to welcome you back for another memorable stay in the future.

6/10 - Ok

cassandra

Pontos positivos: Limpeza
It is exactly what you would expect which is good. TV remote barely works.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Tingting Li, General Manager em 7 de mai. de 2024
Dear Cassandra,Thank you for sharing your feedback with us. We're glad to hear that your overall experience met your expectations. However, we apologize for any inconvenience caused by the TV remote not working properly. Your comfort and satisfaction are important to us, and we will address this issue promptly to ensure a more seamless experience for our guests in the future. We appreciate your understanding and hope that despite this issue, you were able to enjoy your stay with us.We value your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay.

8/10 - Boa

Darlene

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It was a good stay
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Tingting Li, General Manager em 7 de mai. de 2024
Dear Darlene,We're glad to hear that you had a good stay with us! Providing a positive experience for our guests is our top priority, and we're delighted that we met your expectations.We appreciate your feedback and look forward to welcoming you back again soon!

10/10 - Excelente

Ricky

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff are informative and accommodating, friendly !! Great shuttle service!!
Hospedou-se por 1 diária em mai. de 2024
Resposta de Tingting Li, General Manager em 7 de mai. de 2024
Thank you for your wonderful feedback! We're thrilled to hear that our staff were informative, accommodating, and friendly during your stay. Ensuring excellent service and hospitality is our top priority, and we're delighted that we succeeded in providing you with a positive experience. We're also pleased to hear that you found our shuttle service to be great—it's always our goal to make transportation as convenient as possible for our guests. We truly appreciate your kind words and look forward to welcoming you back for another fantastic stay in the future!