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Avaliações de Panorama Pyramids Inn

3 out of 5
Panorama Pyramids Inn
14 Abu el Houl Street, Giza, Giza Governorate

Avaliações

7,6

Boa

Nota 10 - Excelente. 115 de 259 avaliações" "
Nota 8 - Boa. 62 de 259 avaliações" "
Nota 6 - Ok. 30 de 259 avaliações" "
Nota 4 - Insatisfatória. 17 de 259 avaliações" "
Nota 2 - Terrível. 35 de 259 avaliações" "

7,4/10

Limpeza

8,4/10

Serviço e funcionários

7,2/10

Comodidades

7,2/10

Condições e instalações da propriedade

6,8/10

Cuidado com o meio ambiente

Avaliações

2/10 - Terrível

Alex

Hospedou-se por 2 diárias em set. de 2023

8/10 - Boa

Gabriela

Hospedou-se por 2 diárias em abr. de 2023

8/10 - Boa

maria betania

Viagem em grupo
Pontos positivos: Serviço e funcionários
Pessoal muito agradável , atenciosos , só precisam fazer uma reforma nos banheiros , o meu tinha cheiro de esgoto
Hospedou-se por 5 diárias em fev. de 2022

4/10 - Insatisfatória

Viajante verificado

Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Just a stunning view. The room was disappointing, the cleaning was bad and our bathroom had water leaking on the floor. Wouldn’t stay again
Hospedou-se por 1 diária em jan. de 2022

10/10 - Excelente

RODOLFO

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Ótimo hotel com vista perfeita para as pirâmides.
Lugar incrível. Excelente vista para as pirâmides. Os funcionários são excelentes. Ótimo custo x benefício. Voltaria com certeza.
Hospedou-se por 1 diária em jan. de 2021

10/10 - Excelente

Luis Antonio

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 4 diárias em dez. de 2019

10/10 - Excelente

Ana

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Melhor terraço em Gizé
Adoramos a nossa estadia no hotel. O quarto tinha uma vista para as pirâmides, o pequeno almoço é servido no terraço foi encantador com a vista maravilhosa para as pirâmides e esfinge. Também é possível ver do terraço o espectáculo "sound and light". Para além de ser muito confortável e limpo, o hotel também tem várias tours para complementar a estadia no Egito. Nós compramos a visita ao Museu do Cairo e outra ao complexo de Gizé em Português e vale mesmo muito a pena. Só assim se aprende verdadeiramente e se conhece a cultura.
Hospedou-se por 2 diárias em jun. de 2019

2/10 - Terrível

Rodrigo

Pontos negativos: Serviço e funcionários
Péssima experiência
Chegamos no hotel fomos recebidos com um jantar, porém o garçom pedia gorjeta o tempo todo. Quase ninguém falava inglês direito. Eu havia escolhido quarto com vista para as pirâmides, mas quando cheguei lá não havia nem janela. Na segunda noite chegamos no hotel e nosso quarto estava inundado, totalmente debaixo d’água devido a um vazamento no banheiro. Estávamos cansados, e já era quase meia noite, o hotel não tinha outro quarto e eles começaram a consertar o vazamento. Mas após uma hora esperando pedi a eles que me trocassem de hotel. Assim foi feito, pediram milhões de desculpas
Hospedou-se por 2 diárias em abr. de 2019

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em jan. de 2019

10/10 - Excelente

Alex

Ótimo hotel
MUITO BOM HOTEL OS FUNCIONÁRIOS NÃO SABIAM COMO AJUDAR FAZIAM DE TUDO P DEIXAR A GENTE A VONTADE SEM CONTAR A LOCALIZAÇÃO Q É PERFEITA
Hospedou-se por 2 diárias em set. de 2018

8/10 - Boa

claudia

Viagem com a família
Pontos positivos: Limpeza e serviço e funcionários
Einzigartige Lage gegenüber der Pyramiden. Suite 7 Tage gebucht, diese wurde jedoch einfach 2 Tage anderen vergeben da der Flug Verspätung hatte......
Hospedou-se por 7 diárias em jan. de 2024

4/10 - Insatisfatória

CHIHARU

Viagem com a família
Pontos negativos: Serviço e funcionários e comodidades
口コミや写真を見て最高だと思い3泊予約しました。 ルーフトップのレストランからはピラミッド、スフィンクスが目の前に見えて最高でした。 朝食時のみいるレストランスタッフのハッサンは親切で楽しい方でした。 しかし2泊以上は無料の空港送迎と無料のディナー、部屋の冷蔵庫にはお菓子、ジュース、フルーツなど無料のサービスは一切無く、オーナーにメールで聞いても完全に無視されました。 空港送迎も4ヶ月前の予約事と1週間前にメールで連絡して会話してたのに知らないと言われて来てくれてませんでした。 証拠のメールを見せたらお金払うのでUberで来いと。勿論謝罪はありません。 新しいエレベーターがついていましたが、日中何回も停電になるので怖くて乗れませんでした。 場所は良くてピラミッドはよく見えるのでそれだけを期待して泊まるのは良いと思いますが、他のサービスは嘘だと思います。
Hospedou-se por 3 diárias em jan. de 2024

2/10 - Terrível

KAZUMI

Hospedou-se por 1 diária em jan. de 2024

2/10 - Terrível

Matsumoto

Viagem a dois
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
They are cheating their guests. Even if I booked a room with a balcony, I was given a different room. The difference will not be refunded. If you negotiate the difference considerably, you'll get dinner free in exchange, but you'll be charged for dessert and drinks.
Hospedou-se por 2 diárias em jan. de 2024

10/10 - Excelente

Isabelle

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em dez.. de 2023

2/10 - Terrível

Rathna Kannan

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Beware! This hotel is a scammer!
We booked a Luxury Suite room but when we reached the hotel we were told that the particular room was already booked and someone was occupying it already. They gave me a downgraded room without any compensation. When I questioned about how double booking is possible for one room, they said it's a mistake by the website which I definitely don't agree with. If it was overbooked they had all the possibility to cancel it well in advance as I had booked a month ago. Looking at the earlier reviews I just noticed that this hotel has scammed many other guests in the same way. So I strongly suggest you to stay out of this hotel. I'm also making an effort to delist this hotel from Hotels.com.
Hospedou-se por 3 diárias em dez. de 2023

6/10 - Ok

Jafar

Viagem com a família
Pontos negativos: Conforto do quarto
Good for one night stay if nothing else is available in the area
Hospedou-se por 3 diárias em dez. de 2023

6/10 - Ok

Eunjeong

Viagem em grupo
Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
조식 준비 시간맞혀 제대로하세요.
아침 조식준비가너무느림. 음식이 다 안나와서 언제나오냐고 물어보니 10분 걸린다해서 기다렸는데안나옴. 10분 넘어도 안나와서 물어보니 또15분기다리라해서 그냥 안먹고 옴. 일찍체크아웃하는사람들은 조식도 제대로 못먹음. 그냥 나오는데 미안하다는 말도없음.
Hospedou-se por 2 diárias em nov.. de 2023

10/10 - Excelente

WONHO

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade

8/10 - Boa

Loreto

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Muy buena elección
El hotel es bonito, limpio, demasiado bien ubicado frente a la boletería de las pirámides. Tenía temor sobre el entorno por todos los comentarios que leí, pero en el contexto de lo que es Giza, está muy bien, es muy seguro, está lleno de comercio en la zona, locales. El personal es muy amable, intentan ayudar en todo. Solo tuvimos algunas confusiones con el precio de los tour que me ofrecieron. Me ofrecieron algo que no se cumplió con el Tur del Cairo, pero finalmente fue un buen precio. La comunicación previa con el hotel no fue buena, no me respondían, por lo mismo esperamos más de 1 hora el transfer que me ofrecieron y que nunca llegó, pero me reembolsaron lo que pagué en un taxi hasta el hotel. Y otro problema es que no me dieron la habitación que yo reservé, me dieron una que no tenía balcón. A pesar de todos esos inconvenientes, nos gustó el hotel y la amabilidad de su personal.
Hospedou-se por 2 diárias em nov.. de 2023

2/10 - Terrível

Samantha

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This hotel ruined my cairo honeymoon. Booked and paid for the luxury suite months in advance. 3 night stay. Arrived after a long day of travel and touring and my room was "unavailable". They made me pay for the transfer from the airport which they previously told me it was covered due to staying 3 nights. 700 EGP Given free dinner as an apology and a guarantee my room would be ready in the morning. Room was so tiny there wasn't even enough room to pass through with a suitcase. Told to pack up all our things and the staff would move them while we were out on our tour. I found the email where they told me they would cover the transfer and got my money back. Dinner took almost 90 min after we ordered. Arrived back exhausted after another day of touring to the same apologies about the room Told it was expedias fault. Not true. Given a room in the hotel next door, still not as nice as what I had booked but slightly bigger. However it was under construction which started early in the morning. Power went out, constant banging etc etc That hotel then told me we had to leave as the room was booked, offered the same closet back at the panorama again. No apologies, nothing. Called expedia, got a refund and moved to yet another hotel. So my honeymoon was spent packing and moving around, arguing with staff that didn't care and not enjoying the view from the balcony that I had booked and planned for. In short, there's a ton of hotels with views, avoid this one

10/10 - Excelente

Mohammad

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good place to stay
Hospedou-se por 3 diárias em out. de 2023

2/10 - Terrível

tom

Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
good location. lousy room
shower was broken, room was very small. not cleaned properly
Hospedou-se por 2 diárias em out. de 2023

10/10 - Excelente

Brigitte

Hospedou-se por 5 diárias em out. de 2023

4/10 - Insatisfatória

Efrain

Viagem com família e crianças pequenas
Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
We are a family of 6 and 4 of them are kids under the age of 5. We booked the room that fitted 8 so we would be comfortable. As soon as they gave us our room they gave us 2 rooms both that where not even connected, one was across the hall. We spoke to them multiple times we can’t be separated and they said because our booking only said we had 3 kids they had to move us. I didn’t know our infant of one year counted as an adult. We tried to pay for her as an adult in the front desk but they wouldn’t let us and just kept saying that’s all they can do. We payed extra for the suite but ended up in the smallest room for they same price as the most expensive. Didn’t even offer a refund or try to fix it. Only chose this property for the pyramid view and balcony. Got a windowless room and one with a tiny window.
Hospedou-se por 2 diárias em out. de 2023

6/10 - Ok

Oliver

Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Als erstes: Das Personal war super freundlich und stets bemüht. Das kann allerdings den Gesamteindruck nicht aufwiegen. Der Putz kommt von der Decke, an den Fensterrahmen scheint das Licht durch und die Dusche ist windschief. Sicher darf man keinen westlichen Standard erwarten aber das war auch für ägyptische Verhältnisse fragwürdig. Die Polster auf der Terrasse waren fleckig, das gegrillte Hähnchen und das Schisch Kenap zäh. Der Zimmerkühlschrank war laut und die Steckdosen auf Höhe der Matratze hinter dem linken Bettteil verbaut. Das Zimmer war aber picobello sauber und die Kellner sehr aufmerksam.
Hospedou-se por 3 diárias em out. de 2023

2/10 - Terrível

Hayk

Viagem a dois, Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
My experience at this hotel can only be described as an unmitigated disaster. Right from the start, things spiraled downhill. Despite confirming an early check-in, I was told on arrival it wasn’t possible and was forced to book an additional night in a disgracefully dirty room. The toiletries? Used. The bedding? Questionably stained. Having been promised a room move by noon the next day, the goalposts kept shifting. First, it was 3pm. Then, they had the audacity to suggest we might remain in that same dismal room, a far cry from what we’d actually paid for. The alternative? A subpar hotel that couldn’t hold a candle to our original booking in terms of view or quality. We graciously accepted, thinking it would be a temporary solution. Wrong. The runaround continued the next day with more broken promises. To add insult to injury, upon returning to the original hotel, they had the nerve to say our room wasn’t available AGAIN. The debacle was never-ending. In the end, we had to move to another hotel, costing us both time and money. The cherry on top? Their miserly refund offer of 2 nights out of a 6-night stay we NEVER experienced. And if the booking fiasco wasn’t enough, the state of the linens and the quality of the beds were absolutely appalling. To all prospective guests: steer clear. Save your money, time, and sanity. This hotel is not worth the ground it’s built on. And let me add: there are a plethora of other hotels around that are infinitely more deserving.
Hospedou-se por 5 diárias em set. de 2023

2/10 - Terrível

nallely

The hotel did not have our rooms available that we had bought months in advanced. Our rooms were suppose to have pyramid views. They then moved us to another hotel which was further from the pyramids and did not have any views
Hospedou-se por 1 diária em out. de 2023

4/10 - Insatisfatória

Justine

Viagem em grupo
Hospedou-se por 4 diárias em set. de 2023

8/10 - Boa

Olivia

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 3 diárias em set. de 2023

10/10 - Excelente

Samir

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 5 diárias em ago. de 2023

10/10 - Excelente

Marwa

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em ago. de 2023

2/10 - Terrível

M Z Kolia

Viagem com a família
Pontos positivos: Condições e instalações da propriedade
Pontos negativos: Conforto do quarto
Think twice before booking
The room we booked was not available till the last day even though this was confirmed prior to my visit. Rather than a suite which was orinifnally booked, they provided two rooms and the difference was not refunded. On the last day the suite was lrovided and that made the last day significantly better. If the room booked was provided from day 1, this would be a positive review. Unfortunately it wasn’t. Hassan in the roof top cafeteria was brilliant. He went out his way to serve and was a refreshing change. My recommendation to anyone wanting to book this hotel is to fully validate ahead of the trip that the room booked is available. Have this in writing with option for full refund in the event if this is not.
Hospedou-se por 3 diárias em ago. de 2023

10/10 - Excelente

Stephen

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Just wanted to say a big thank you to Hamed, Ali and Moses. Myself and my 9 year old, spent 2 nights here and probably should have spent more my son didn't want to leave. If you want to wake up each morning and see a pyramid out your window it's worth the few extra pounds. Tip don't buy tickets for the light show as you get a better view from the roof top restaurant. Again just shkran from Stephen and Aiden
Hospedou-se por 2 diárias em jul. de 2023

2/10 - Terrível

Billy

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I never stayed, i was there for 15 and booked a different hotel at last minute because i was nothing close to the pictures. I am waiting for Expedia i need my refund. I got a email saying that you can’t get a refund. This is against the policy. Please i need help here.
Hospedou-se por 3 diárias em jul. de 2023

6/10 - Ok

Carlos

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Not coming back
The hotel had good pictures, but in person, it was very poorly put together, rough bed sheets, bad lighting in the room, no hot water in the bathroom on the first day, shower water flows for the shower all over the bathroom, shower head was broken, toilet bowl was broken, etc
Hospedou-se por 3 diárias em jul. de 2023

4/10 - Insatisfatória

Danielle

Hospedou-se por 1 diária em abr. de 2023

2/10 - Terrível

OLEG

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
They haven't rooms (like Deluxe Triple with 3 double beds) as at Expedia description. Down grade the room without noting the guest, like you live room keys for cleaning and found all your things moved to another room, which is without windows at all. The front desk staff just ignoring the guest. The smell of horses everywhere.
Hospedou-se por 4 diárias em mai. de 2023

10/10 - Excelente

Barry

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Staff were all lovely, from Ola making checking in easy, Hassan with the amazing breakfasts, Ali making sure everything was clean and tidy. The location is superb, a one min walk to the necropolis plateau. The rooftop dining area has amazing views of the pyramids and sphinx, and you get to see the light and sound show from there for free. The hotel also can arrange tours for you and they do not pressure you into buying. Food was lovely, milkshakes are freshly made and awesome, free bottled water (needed in the heat). All in all, recommend highly.
Hospedou-se por 2 diárias em mai. de 2023

8/10 - Boa

WARREN, Millbrook

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The location and the views of the pyramids was fantastic. The service was excellent. The rooftop dining was terrific. The only negative that I have is the lack of an elevator.

6/10 - Ok

Erik

Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Conforto do quarto
Noisy and stressful
Ok, so this hotel apparently ticks all the boxes. Right next to the sphinx, roof terrace with restaurant overlooking the pyramids, clean rooms, great breakfast etc. Thats until you notice THE NOISE. You see, in this hotel you can have either a standard back room, without window and a claustrophobic atmosphere. Or you can opt for a superior front room overlooking the pyramids. But then you also overlook the parking area for tour buses that are idling throughout the day. In the afternoon and at night the dogs take over, huge packs of dogs fight it out, barking and howling. Add to this constant honking and street chatter and top it all off with paper thin walls and windows that doesn´t close, and you have the noisiest hotel experience I´ve ever had. The solution is to opt for a cell-like back room without window. The staff do their best to try to compensate this by eagerly offering service, welcome drink, being helpful etc. But this ended up feeling a little pushy. I was also disappointed to find out that instead of giving me accurate information about the opening hours for the pyramids ticket office, the reception staff tried to convince me to join their tour. (The ticket office opens at 7, not 8 as he insisted). In the end, I ended up moving to a different hotel in central Cairo, as the whole experience of being in Giza and the pyramids felt like a total tourist trap. Sadly this important historical site has become a kind of Disneyland, just without the rides.
Hospedou-se por 2 diárias em abr. de 2023

2/10 - Terrível

Marcelo Damian

Viagem em grupo
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
When we arrived at the hotel, unfortunately, our room was not available as it had been oversold, and we were given a lower category room. The next day, we were offered to move to another hotel owned by the same company just a few meters away. We had paid for a room with a view of the pyramids, which we never got. We asked to speak with the manager to request a refund for not having the promised view, but the manager never showed up to address our concerns. The employees did not have the power to resolve this issue either. The surrounding area is filled with dirty streets because it is a resting place for camels during the day, making it a total mess. We had a terrible experience and would never return. The only redeeming factor was the view of the pyramids from the breakfast terrace, but it did not make up for the overall disastrous experience.
Hospedou-se por 3 diárias em abr. de 2023

6/10 - Ok

Richard

Pontos negativos: Condições e instalações da propriedade
Average stay next to the pyramids
The hotel is situated very close to the pyramids which is great and the breakfast is also very big and tasty. We booked a room that didnt face the pyramids and there was no window in the room facing outside, just a small one facing the hallway. There is very insulation so you can hear other doors opening and closing that continued throughout the night. The room was also dated, with an old bathroom and decor. The price for food and the day trips were also a bit pricy.
Hospedou-se por 2 diárias em abr. de 2023

2/10 - Terrível

Joris

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We booked and paid for the luxury suite for six people but were put into two double standard rooms without windows (!) in the hotel next door (Great Pyramid Inn). No explanation was given whatsoever, we were shoved into the rooms and that’s it. When we went down to the reception to ask about this, we were only offered a free airport transfer since they were apparently not able to refund us as we paid via Expedia. Felt like a complete rip off and tourist trip, would not recommend going here. And if you have to, book the cheapest room as you will most likely end up with that anyways.
Hospedou-se por 1 diária em abr. de 2023

8/10 - Boa

Natasha

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 2 diárias em abr. de 2023

6/10 - Ok

CARLOS JAVIER

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
you separate and pay for a room and we end up staying in another place of less value!
Hospedou-se por 3 diárias em abr. de 2023

6/10 - Ok

Marcin

Viagem de negócios
Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade e conforto do quarto
The Essence of Egypt
The good: Staff extremely helpful and nice, breakfast at the rooftop with Pyramids view - outstanding. Breakfast staff exceptional. Pyramids view from room not as good but still very nice. Right beside side entrance to pyramids, you can observe morning hassle of hustlers on camels and horses rushing their way to start another day herrassing tourists. Very real experience. The bad: we were placed in hotel next door not the booked hotel. Very noisy, impossible to sleep, paper thin walls. We were moved to another, smaller room with only one bed while out from hotel without warning with some items left in drawers. Next night they tried to move us again to even worst room without balcony but fortunately we were at hotel. Looks like they overbook then juggle customers hoping all will work out. Dodgy neighborhood.
Hospedou-se por 3 diárias em mar. de 2023

10/10 - Excelente

John

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very clean and well taken care of. The staff was excellent and attentive. I would highly recommend this hotel to anyone. The view of the pyramids and Sphinx wasamazing.
Hospedou-se por 2 diárias em abr. de 2023

10/10 - Excelente

Giammarco

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I recommend staying at Panorama Pyramids Inn. The staff is very welcoming and treat you sumptuously. Breakfast on the terrace is great and Hassan looks after you in every possible way. There’s no elevator but the staff members went above and beyond by carrying our luggage for us. We got offered free welcome drinks, bottles of water, free minibar and complementary souvenirs – all this was outstanding and proof of their great hospitality. You have an incredible view of the pyramids and can see the Sounds and Lights show in the evenings from the rooftop restaurant – prices for dinner meal are reasonable. Wi-Fi in the room was OK. At night you may hear noises, but this doesn’t change the fact that this place is really good value for money.
Hospedou-se por 2 diárias em abr. de 2023

8/10 - Boa

Linda

Viagem com a família
Pontos positivos: Serviço e funcionários e comodidades
You cannot beat the view if you have a pyramid-view room. In the morning you can see camels in the street. It's a nice enough hotel...I would say it's a 3* hotel. It's dated but gives the experience of being in Egypt. The rooftop restaurant has the breathtaking view of the pyramids. Breakfasts are amazing. Food is very reasonably priced and the wait staff are great.
Hospedou-se por 1 diária em mar. de 2023