Hello Exequiel,Thank you for rating your recent stay at the Red Roof Inn PLUS+ University at Buffalo - Amherst. I am disappointed you had a less than satisfactory experience which prompt your 1/5 score. Please accept our apologies for any issues you encountered during your visit. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Nevertheless, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OliviaRediResponse Specialist

Hello Joseph,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ University at Buffalo - Amherst and I were disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Hello Lin,Thank you for taking a moment to leave a review. Myself and the staff at the Red Roof Inn PLUS+ University at Buffalo - Amherst were disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Hi David,Thank you for sharing with us. Our team at the Red Roof Inn PLUS+ University at Buffalo - Amherst was saddened to read that your experience was far from ideal. You indicated that the the building's poor cleanliness and subpar maintenance resulted in your 1/5 score. Please accept our apologies for the inconvenience caused.Once again, we would like to thank you for sharing with us. I wish you all the best in your future travels.With thanks,XaoRediResponse Specialist

Hi Joesph,Thank you for sharing your experience with us at Red Roof Inn PLUS+ University at Buffalo - Amherst. The room and bathroom conditions along with your encounter with the owner you described is truly regrettable. Let me humbly apologize for the impact this had on your stay and the impression this left with you. On your next stay, should you have any issues or concerns while in house please feel free to reach out to our front desk for real time assistance. Feedback from our guests is always welcome and your comments will be taken into consideration in an effort to address the issues you highlighted as we strive to continuously improve the quality of our services.I do hope that you will return to our hotel, or any of our other brand locations in the future. Sincerely,Devorine RediResponse Specialist

Thank you for your honest feedback, Xiaohan. I am disappointed that you were unsatisfied with our services and our facilities. Please accept my apology. Feedback from our guests is always welcome and your comments will be taken into consideration as we strive to continuously improve the quality of our services. Thank you for choosing Red Roof Inn PLUS+ University at Buffalo - Amherst. We hope we have the opportunity to see you again in the future. Sincerely,Devorine RediResponse Specialist

Dear Carla,Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ UNIVERSITY AT BUFFALO - AMHERST. I am sorry you were unsatisfied due to the cleanliness of your room not being up to your standards, lack of the toiletries you mentioned, the encounter you had with our front desk staff, and the other highlighted concerns. Guest safety is one of our top priorities, so I am disappointed to hear that was not achieved with you.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your concerns and we wish you all the best in your future travels.Very truly yours,Sharma Red Roof Management RediResponse Specialist

Thank you for taking the time to tell us about your experience at the Red Roof Inn PLUS+ University at Buffalo - Amherst, Jeanelle. I am sorry that your experience did not meet your expectations. You stated that the unclean room and the insects reported, along with the other highlighted issues hindered your stay. We work with a Pest Control company who regularly treats the property for pests as is standard in the industry. As such, I ensured that your feedback was shared with the management team in an effort to have them rectify these issues.Thanks to your feedback, we can work towards making the necessary changes. I wish you all the best in your future travels.Very truly yours,XaoRediResponse Specialist

Hello Angela, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ UNIVERSITY AT BUFFALO - AMHERST and I are saddened to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Dannielle Red Roof Management

Hello Liton, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ UNIVERSITY AT BUFFALO - AMHERST and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management

I appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ University at Buffalo - Amherst, Anshu. I am happy that you liked our staff and our services. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Devorine RediResponse Specialist

Thank you for taking the time to tell us about your experience at the Red Roof Inn PLUS+ University at Buffalo - Amherst, Douglas. I am sorry that your experience did not meet your expectations. You stated that the listed insects hindered your stay. Any issue related to pest alerts is quickly addressed through the Pest Control company that we work with, as is standard in the industry. In an effort to rectify these in a timely manner, I have shared your comments with the property.Thanks to your feedback, we can work towards making the necessary changes. It would be our pleasure to provide you with better stays going forward.Very truly yours,XaoRediResponse Specialist

Hi Theresa,Thank you for sharing your experience with us. I was disheartened to read that you encountered some noise disturbance by the construction taking place on site and that were uninformed of this. Please accept our apologies for the impact this had on your stay and the impression this left with you. We aim for all our guests to be comfortable during their visit, so seeing that this was not achieved is disappointing. It is important to know that we value your feedback and your comments will be taken into consideration in an effort to address your concern as we strive to continuously improve the quality of our services.Thank you for choosing Red Roof Inn PLUS+ University at Buffalo - Amherst. We hope we have the opportunity to see you again in the future. Sincerely,Devorine RediResponse Specialist

Dear Melissa, Thank you for taking a moment to complete our survey from your recent stay Red Roof Inn PLUS+ University at Buffalo - Amherst. We strive to provide guests with all the comforts of home, so I am disappointed to see that your stay was less than pleasant, prompting your 1/5 score. I sincerely apologize that your stay didn't meet your expectations. We continually work to improve our hotel, so I really appreciate you providing us with your feedback.In the future, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Please know that we value you as our guest and appreciate your business. We would love to have another chance to provide you with a better experience the next time you're in town. Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Dear Emma,Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn PLUS+ University at Buffalo - Amherst. I was saddened to read that your stay fell short of your expectations due to the possible uncleanliness of the room and the insects you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,NishayeRed Roof Management RediResponse Specialist

Thank you for your review, Kristina. Myself and the staff at the Red Roof Inn PLUS+ University at Buffalo - Amherst strive to provide guests with all the comforts of home, so I was disappointed to see your 2/5 score. In order to understand what prompted your score, please consider adding comments to your review in the future to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,TiannaRediResponse Specialist

Thank you for taking the time to tell us about your experience at the Red Roof Inn PLUS+ University at Buffalo - Amherst, Briquelle. I am disappointed that your experience did not meet your expectations. Please accept our sincerest apologies as you indicated there was possible mold everywhere, there were holes in walls amongst other hinderances. On your next stay, should you have any issues or concerns while in house please feel free to reach out to our front desk for real time assistance. In response to your feedback, I am notifying the hotel in an effort to address the concerns mentioned and have the room inspected. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,Devorine RediResponse Specialist

Dear Margaret,We are sorry to hear your recent experience at the Red Roof Inn PLUS+ University at Buffalo - Amherst did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback. Sincerely,Devorine RediResponse Specialist

Dear Lindsay,I appreciate you sharing your feedback following your stay at the Red Roof Inn PLUS+ University at Buffalo - Amherst. I was saddened to read that your stay fell short of your expectations due to the pests you reported, the uncleanliness of the sheets and the bathroom situation you described. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified management of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,Tianna Red Roof Management RediResponse Specialist

Thank you for taking a moment to complete our survey, Esteban. The staff at the Red Roof Inn PLUS+ University at Buffalo - Amherst and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine RediResponse Specialist

Hello Tara,Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn PLUS+ University at Buffalo - Amherst. It was disheartening to read that we were not pleased with the odor of the room, the noise disturbances you encountered, that you were faced with safety concerns and the other highlighted concerns that hindered your stay. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. I sincerely apologize that your stay didn't meet your expectations. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you re comfortable. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely, Tianna RediResponse Specialist

Hello Kathryn,Thank you for taking the time to tell us about your stay at the Red Roof Inn PLUS+ University at Buffalo - Amherst. I am disappointed that your experience did not meet your expectations as you indicated the bathroom and above the sink had what appeared to be visible black mold, he bathroom door would not shut, the floor and carpet were dirty amongst other issues. Please accept our sincerest apologies any inconvenience or discomfort these issues may have caused. On your next stay, should you have any issues or concerns while in house please feel free to reach out to our front desk for real time assistance. I noticed you stayed in room 144. I will share your comments with the rest of the team in an effort to inspect the room for issues that might have caused your stay to be less than perfect. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Devorine RediResponse Specialist

Hi Barbara,The team at the Red Roof Inn PLUS+ University at Buffalo - Amherst would like to thank you for sharing your feedback with us. We were pleased to read that we earned your 4/5 score. However, you stated that the room was in need of an upgrade and that it had an unwelcome odor. As such, your feedback may be taken into consideration going forward.The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future.With thanks,XaoRediResponse Specialist

Dear Valued Guest,Thank you for taking the time to share your feedback following your stay at the Red Roof Inn PLUS+ University at Buffalo - Amherst. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience which prompt your 3/5 score. You indicated that the exterior of the hotel, the bathroom and the ceiling looked very weathered, and all the other concerns highlighted. Please accept our apologies for the impact this had on your stay. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. We will take your comments into consideration to make changes to improve our customer experience. Nevertheless, your feedback is critical as we strive to deliver a clean, comfortable and value- based stay to all our guests. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,OliviaRediResponse Specialist

Hello Jennifer, Thank you for taking a moment to complete our survey. At the Red Roof Inn PLUS+ University at Buffalo - Amherst we strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

Dear Zhechen,Thank you for taking the time to tell us about your experience at the Red Roof Inn PLUS+ University at Buffalo - Amherst. I am glad to read that you were pleased with the affordability of our property and the spacious living area, prompting your 4/5 score. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,CarlaRed Roof Management RediResponse Specialist

Hello Ann, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ UNIVERSITY AT BUFFALO - AMHERST and I are saddened by your low score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Kerry-Lee RediResponse Specialist

Dear Orly, Thank you for taking the time to tell us about your experience at the Red Roof Inn PLUS+ University at Buffalo - Amherst. I am glad to see that you had a good stay, prompting your 4/5 score. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,CarlaRed Roof Management RediResponse Specialist

Hello Debbie,Thank you for your recent review of your stay at the Red Roof Inn PLUS+ University at Buffalo - Amherst. The situation you described regarding the lack of cleanliness of the room, the stained sheets and all the other concerns highlighted is truly regrettable. I am very sorry for your experience. In regards to the amenities mentioned, I saw where you booked a standard king room which does not have a microwave or refrigerator. In the future, should you require such amenities, I would recommend that you book one of our deluxe 2 full beds or superior king room. At Red Roof, it is our primary aim to give you a comfortable and accommodating experience and to ensure your satisfaction. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRediResponse Specialist

Thank you for taking a moment to complete our survey, Ram. The staff at the Red Roof Inn PLUS+ University at Buffalo - Amherst and I appreciate your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine RediResponse Specialist

Hi LanLan,Thank you for taking the time to write a review of your stay at the Red Roof Inn PLUS+ University at Buffalo - Amherst. I am glad that everything was great for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,OliviaRediResponse Specialist

Dear Swapan,Thank you for taking the time to tell us about your stay at the Red Roof Inn PLUS+ University at Buffalo - Amherst. I am sorry that you had a terrible experience, prompting your 1/5 score. Our team is committed to satisfying our guests, so we are very thankful for your feedback.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

Dear Arun,Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ UNIVERSITY AT BUFFALO - AMHERST. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the rooms that appears as if they were not cleaned in months, sheets have dirty patches along all the other concerns that you stated. We ultimately aim for all our guests to have a positive, clean and comfortable stay, so disheartened to hear this was not the impression left with you.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,LaTundeRed Roof Management RediResponse Specialist

Hello Amrita, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ UNIVERSITY AT BUFFALO - AMHERST and I are saddened to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management

Hello Aman,Thank you for taking a moment to leave a review. The staff at the RED ROOF PLUS+ UNIVERSITY AT BUFFALO - AMHERST and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof Management RediResponse Specialist

Dear Edwin,Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ UNIVERSITY AT BUFFALO - AMHERST. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the place that seems extremely dirty. We ultimately aim for all our guests to have a positive, clean and comfortable stay, so disheartened to hear this was not the impression left with you. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,LaTundeRed Roof Management RediResponse Specialist

Dear Patricia,Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ UNIVERSITY AT BUFFALO - AMHERST. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the bed that was very uncomfortable, loose facetted and all the other concerns that you stated. Please accept our apologies. However, regarding the amenities that you mentioned, should you require these amenities on your next stay, you can request these upon arrival at the front desk.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,LaTundeRed Roof Management RediResponse Specialist

Hello Tracey, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ UNIVERSITY AT BUFFALO - AMHERST and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management

Hello Jason, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ University at Buffalo - Amherst and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Prezada Joana,Obrigado por compartilhar seus comentários sobre sua experiência na RED ROOF PLUS+ UNIVERSITY AT BUFFALO - AMHERST. Agradecemos sinceramente seus comentários e estamos felizes em saber que você teve uma ótima experiência conosco, obtendo sua pontuação de 5/5 após sua estadia. O feedback positivo dos hóspedes, como o seu, é sempre um incentivo para todos os nossos funcionários, pois nos esforçamos para melhorar continuamente a qualidade de nossos serviços. Saiba que valorizamos você como nosso hóspede e apreciamos seus negócios.Obrigado novamente por postar sua avaliação. Espero que você retorne ao nosso hotel ou a qualquer outro local de nossa marca no futuro.Sinceramente,Kamaria RediResponse Specialist

Dear Jeffrey,Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ UNIVERSITY AT BUFFALO - AMHERST. I am sorry that your experience did not meet your expectations prompting your 1/5 score following your stay. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we wish you all the best in your future travels. Very truly yours,Kamaria RediResponse Specialist

Dear Issa,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ UNIVERSITY AT BUFFALO - AMHERST. We sincerely appreciate your comments and are happy to hear you had a great experience with us, prompting your 5/5 score following your stay. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria RediResponse Specialist

Hello Dianna, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ UNIVERSITY AT BUFFALO - AMHERST and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria RediResponse Specialist

Dear Srinivasan,We are sorry to hear your recent experience at the RED ROOF PLUS+ UNIVERSITY AT BUFFALO - AMHERST did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concerns. We appreciate your business and truly value your feedback. Sincerely,Sharma Red Roof Management RediResponse Specialist

Dear Mitch,Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF PLUS+ UNIVERSITY AT BUFFALO - AMHERST. I am happy to hear that you found our prices to be great. However, I am sorry the upkeep of our grounds was not being to your liking.Thank you again for sharing your experience. We would love to have another chance to provide you with a better experience the next time you're in town.Sincerely,SharmaRed Roof ManagementRediResponse Specialist

Dear Valued Guest,Thank you for taking a moment to leave a review. The staff at the RED ROOF PLUS+ UNIVERSITY AT BUFFALO - AMHERST and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Sharma Red Roof Management RediResponse Specialist

Dear Isiah,Thank you for taking a moment to leave a review. The staff at the RED ROOF PLUS+ UNIVERSITY AT BUFFALO - AMHERST and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Sharma Red Roof Management RediResponse Specialist