Dear Jane,Thank you very much for rating our establishment so positively. We hope to see you again among us or in any of the hotels of the Sercotel Hotels chain.Sincerely:Beatriz RodríguezJefa de recepciónSercotel Arenal

Estimado CarlosMuchas gracias por haber depositado su confianza en Sercotel Arenal, para su estancia en Bilbao.Esperamos tener la suerte de recibirle de nuevo muy pronto, entretanto le enviamos un cordial saludo,

Prezada Isabela: Um prazer ter contado com você entre nossos clientes. Esperamos que você nos visite em breve em Bilbao ou em qualquer um dos hotéis da cadeia Sercotel. Atenciosamente,

Dear Peter, First of all, thank you for taking part of your time to review your stay at our hotel. We are glad that the stay met your expectations. Unfortunately, due to the hotel's location, the external noises produced are out of our control. We take note of your comment which will help us to improve. See you soon! Best regards,

Dear Alexandra, First of all, thank you very much for give us a review about your stay. We are extremely sorry that your stay did not meet your expectations. We take note of all the aspects you tell us about A/C to fix them as soon as possible. We will be delighted to welcome you again in the future. I take this opportunity to send my best wishes for you

Dear Maria,We all want to thank you for choose the Sercotel Arenal Hotel as your first option to your visit and for took part of your time to evaluate your experience in our establishment. We greatly value all your comments. Is a pleasure for us to know that the location of the Hotel met your expectations. Hoping to welcome you again soon.Best regards.Beatriz RodríguezDirectoraSercotel Arenal

Dear Elke,We all want to thank you for choose the Sercotel Arenal Hotel as your first option to your visit and for took part of your time to evaluate your experience in our establishment. We greatly value all your comments. Is a pleasure for us to know that the location of the Hotel met your expectations. Hoping to welcome you again soon.Best regards.Beatriz RodríguezDirectoraSercotel Arenal

Estimado Isidoro , en primer lugar muchas gracias por responder al cuestionario de valoración de nuestro establecimiento. Lamentamos enormemente que su estancia no haya cumplido con sus expectativas.Tomamos nota de todos los aspectos que nos indica y trasladamos sus comentarios al departamento correspondiente para que sea tratado de manera inmediata. Estaríamos encantados de poder volver a recibirle de nuevo en nuestro Hotel y brindarle una mejor experiencia. Aprovecho la ocasión para enviarle un cordial saludo

Dear Cees,We would like to thank you very much for the time you have taken to provide us with an excellent feedback. We are very pleased to hear that you had a wonderful experience.We hope to have the privilege of having your visit again at any of the hotels in the Sercotel Hotels chain.Sincerely:Beatriz RodríguezDirectoraSercotel Arenal

Estimada Eva,Le queremos agradecer enormemente el tiempo que se ha tomado en enviarnos una valoración excelente. Nos complace mucho saber que tuvo una experiencia formidable. Esperamos tener el privilegio de poder contar con su visita de nuevo en cualquiera de los hoteles de la cadena Sercotel Hotels.Atentamente:Beatriz RodríguezDirectoraSercotel Arenal

Estimada JenniferGracias por el tiempo que se ha tomado en enviarnos una valoración excelente. Nos alegra mucho saber que tuvo una buena experiencia. Esperamos tener el privilegio de poder contar con su visita de nuevo en cualquiera de los hoteles de la cadena Sercotel Hotels.Atentamente:Beatriz RodríguezDirectoraSercotel Arenal

Dear Katia,First of all , we would like to thank you for the time you took to fill in our satisfaction survey.Our customers are our best reference for improvement and that is why your comments are very important to us.We are glad to transmit your feedback to the rest of the staff, because for all of us, client satisfaction is our main goal.Hoping to see you soon again in our hotel, I send you my warmest regards.Beatriz RodríguezDirectoraSercotel Arenal

Dear Dennis,A pleasure to have had you among our customers. We hope that soon return visit in Bilbao, or in any of the hotels in the chain Sercotel Sincerely:Beatriz RodríguezJefa de recepciónSercotel Arenal

Dear Luca,We would like to thank you very much for the time you have taken to provide us with an excellent feedback. We are very pleased to hear that you had a wonderful experience.We hope to have the privilege of having your visit again at any of the hotels in the Sercotel Hotels chain.Sincerely:Beatriz RodríguezDirectoraSercotel Arenal

Good morning,A pleasure to have had you among our customers. We hope that soon return visit in Bilbao, or in any of the hotels in the chain Sercotel Sincerely:Beatriz RodríguezJefa de recepciónSercotel Arenal

Dear Oscar,Thank you very much for rating our establishment so positively. We hope to see you again among us or in any of the hotels of the Sercotel Hotels chain.Sincerely:Beatriz RodríguezJefa de recepciónSercotel Arenal

Good morning,Thank you very much for rating our establishment so positively. We hope to see you again among us or in any of the hotels of the Sercotel Hotels chain.Sincerely:Beatriz RodríguezJefa de recepciónSercotel Arenal

Dear Marjorie,Thank you very much for rating our establishment so positively. We hope to see you again among us or in any of the hotels of the Sercotel Hotels chain.Sincerely:Beatriz RodríguezJefa de recepciónSercotel Arenal

Estimado Adrian,Muchas gracias por puntuar tan positivamente nuestro establecimiento. Confiamos verle de nuevo entre nosotros o en cualquiera de los hoteles de la cadena Sercotel Hotels.Atentamente:Beatriz RodríguezJefa de recepciónSercotel Arenal

Dear Rafi,Thank you very much for rating our establishment so positively. We hope to see you again among us or in any of the hotels of the Sercotel Hotels chain.Sincerely:Beatriz RodríguezJefa de recepciónSercotel Arenal

Dear Jane,First of all , we would like to thank you for the time you took to fill in our satisfaction survey.Our customers are our best reference for improvement and that is why your comments are very important to us.We follow up your observations to the relevant departments immediately.Hoping that these problems do not prevent future visits to our hotel, receive my best regardsBeatriz RodríguezJefa de recepciónSercotel Arenal

Dear Caroline,Thank you very much for rating our establishment so positively. We hope to see you again among us or in any of the hotels of the Sercotel Hotels chain.Sincerely:Beatriz RodríguezJefa de recepciónSercotel Arenal

Dear Paul,Thank you very much for rating our establishment so positively. We hope to see you again among us or in any of the hotels of the Sercotel Hotels chain.Sincerely:Beatriz RodríguezJefa de recepciónSercotel Arenal

Dear Thierry,Thank you very much for rating our establishment so positively. We hope to see you again among us or in any of the hotels of the Sercotel Hotels chain.Sincerely:Beatriz RodríguezJefa de recepciónSercotel Arenal

Dear Tina,First of all , we would like to thank you for the time you took to fill in our satisfaction survey.Our customers are our best reference for improvement and that is why your comments are very important to us.We follow up your observations to the relevant departments immediately.Hoping that these problems do not prevent future visits to our hotel, receive my best regardsBeatriz RodríguezJefa de recepciónSercotel Arenal

Estimada Teresa,Gracias por la puntuación otorgada y comentario tan positivo.Ojala pueda repetir estancia con nosotros tan pronto le sea posible.Reciba un cordial saludo:Beatriz RodríguezJefa de recepciónSercotel Arenal

Dear Michael,Thank you very much for rating our establishment so positively. We hope to see you again among us or in any of the hotels of the Sercotel Hotels chain.Sincerely:Beatriz RodríguezJefa de recepciónSercotel Arenal

Estimado Daniel,Muchas gracias por puntuar tan positivamente nuestro establecimiento. Confiamos verle de nuevo entre nosotros o en cualquiera de los hoteles de la cadena Sercotel Hotels.Atentamente:Beatriz RodríguezJefa de recepciónSercotel Arenal

Dear Joseph,Thank you very much for rating our establishment so positively. We hope to see you again among us or in any of the hotels of the Sercotel Hotels chain.Sincerely:Beatriz RodríguezJefa de recepciónSercotel Arenal

Estimado Mauricio,Muchas gracias por puntuar tan positivamente nuestro establecimiento. Confiamos verle de nuevo entre nosotros o en cualquiera de los hoteles de la cadena Sercotel Hotels.Atentamente:Beatriz RodríguezJefa de recepciónSercotel Arenal

Dear Margareta,Thank you very much for rating our establishment so positively. We hope to see you again among us or in any of the hotels of the Sercotel Hotels chain.Sincerely:Beatriz RodríguezJefa de recepciónSercotel Arenal

Dear Armando,Thank you very much for rating our establishment so positively. We hope to see you again among us or in any of the hotels of the Sercotel Hotels chain.Sincerely:Beatriz RodríguezJefa de recepciónSercotel Arenal

Dear Larisa,First of all , we would like to thank you for the time you took to fill in our satisfaction survey.Our customers are our best reference for improvement and that is why your comments are very important to us.We follow up your observations to the relevant departments immediately.Hoping that these problems do not prevent future visits to our hotel, receive my best regardsBeatriz RodríguezJefa de recepciónSercotel Arenal

Estimado Geoffrey,Ante todo agradecerle el tiempo que se ha tomado para rellenar nuestro cuestionario de satisfacción.La opinión de nuestros clientes es nuestra mejor referencia de mejora y es por ello que su comentario tiene un gran valor para nosotros.Damos curso a sus observaciones a los departamentos implicados de inmediato. Esperando que estos inconvenientes no eviten próximas visitas a nuestro hotel, reciba mis más cordiales saludos,Beatriz RodríguezJefa de recepciónSercotel Arenal

Dear Petra,Thank you very much for rating our establishment so positively. We hope to see you again among us or in any of the hotels of the Sercotel Hotels chain.Sincerely:Beatriz RodríguezJefa de recepciónSercotel Arenal

Dear Johan,Thank you very much for rating our establishment so positively. We hope to see you again among us or in any of the hotels of the Sercotel Hotels chain.Sincerely:Beatriz RodríguezJefa de recepciónSercotel Arenal

Dear Judy,Thank you very much for rating our establishment so positively. We hope to see you again among us or in any of the hotels of the Sercotel Hotels chain.Sincerely:Beatriz RodríguezJefa de recepciónSercotel Arenal

Dear Alana,Thank you very much for rating our establishment so positively. We hope to see you again among us or in any of the hotels of the Sercotel Hotels chain.Sincerely:Beatriz RodríguezJefa de recepciónSercotel Arenal

Dear Alfred,First of all , we would like to thank you for the time you took to fill in our satisfaction survey.Our customers are our best reference for improvement and that is why your comments are very important to us.We follow up your observations to the relevant departments immediately.Hoping that these problems do not prevent future visits to our hotel, receive my best regardsBeatriz RodríguezJefa de recepciónSercotel Arenal

Good morning,Thank you very much for rating our establishment so positively. We hope to see you again among us or in any of the hotels of the Sercotel Hotels chain.Sincerely:Beatriz RodríguezJefa de recepciónSercotel Arenal

Dear Bengt,Thank you very much for rating our establishment so positively. We hope to see you again among us or in any of the hotels of the Sercotel Hotels chain.Sincerely:Beatriz RodríguezJefa de recepciónSercotel Arenal

Dear Simon,Thank you very much for rating our establishment so positively. We hope to see you again among us or in any of the hotels of the Sercotel Hotels chain.Sincerely:Beatriz RodríguezJefa de recepciónSercotel Arenal

Dear Raffaele,First of all , we would like to thank you for the time you took to fill in our satisfaction survey.Our customers are our best reference for improvement and that is why your comments are very important to us.We follow up your observations to the relevant departments immediately.Hoping that these problems do not prevent future visits to our hotel, receive my best regardsBeatriz RodríguezJefa de recepciónSercotel Arenal

Dear Carlos,Thank you very much for rating our establishment so positively. We hope to see you again among us or in any of the hotels of the Sercotel Hotels chain.Sincerely:Beatriz RodríguezJefa de recepciónSercotel Arenal

Dear Lars,Thank you very much for rating our establishment so positively. We hope to see you again among us or in any of the hotels of the Sercotel Hotels chain.Sincerely:Beatriz RodríguezJefa de recepciónSercotel Arenal

Dear Catherine,Thank you very much for rating our establishment so positively. We hope to see you again among us or in any of the hotels of the Sercotel Hotels chain.Sincerely:Beatriz RodríguezJefa de recepciónSercotel Arenal

Dear Kirsi,Thank you very much for rating our establishment so positively. We hope to see you again among us or in any of the hotels of the Sercotel Hotels chain.Sincerely:Beatriz RodríguezJefa de recepciónSercotel Arenal

Dear Fabien,Thank you very much for rating our establishment so positively. We hope to see you again among us or in any of the hotels of the Sercotel Hotels chain.Sincerely:Beatriz RodríguezJefa de recepciónSercotel Arenal