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Avaliações de TITANIC Gendarmenmarkt Berlin

TITANIC Gendarmenmarkt Berlin
Französische Straße 30, Berlin

Avaliações

9,2

Maravilhosa

Nota 10 - Excelente. 696 de 1003 avaliações" "
Nota 8 - Boa. 219 de 1003 avaliações" "
Nota 6 - Ok. 51 de 1003 avaliações" "
Nota 4 - Insatisfatória. 20 de 1003 avaliações" "
Nota 2 - Terrível. 17 de 1003 avaliações" "

9,4/10

Limpeza

9,2/10

Serviço e funcionários

9,0/10

Comodidades

9,4/10

Condições e instalações da propriedade

8,8/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Jean

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Ótima estadia
Atendimento maravilhoso, todos muito educados e gentis, o café da manhã super completo e a instalações do hotel ótimas!
Hospedou-se por 1 diária em jan. de 2024
Resposta de crm em 7 de fev. de 2024
Dear Jean,Thank you for your kind words! We're delighted to hear that you enjoyed our wonderful service and that our team made your stay memorable with their polite and kind assistance. It's fantastic to know that you found our breakfast super complete and that you appreciated our hotel facilities. Your satisfaction is our top priority, and we look forward to welcoming you back for another great experience in the future!Best regards,PelinGuest Experience Team

10/10 - Excelente

Luiz Felipe

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 4 diárias em set. de 2023
Resposta de CRM em 20 de out. de 2023
Dear Guest Luiz Felipe,Thank you for choosing to stay with us and for sharing your positive experiences.Once again, thank you for choosing our hotel, and we look forward to the opportunity of welcoming you back in the future.Kind regards,SevilcanGuest Experience Team

10/10 - Excelente

Sérgio Armando

Hospedou-se por 4 diárias em set. de 2023
Resposta de CRM em 20 de out. de 2023
Dear Guest Sergio Armando,Thank you for choosing to stay with us and for sharing your positive experiences.Once again, thank you for choosing our hotel, and we look forward to the opportunity of welcoming you back in the future.Kind regards,SevilcanGuest Experience Team

10/10 - Excelente

VICENTE

Hospedou-se por 4 diárias em set. de 2023
Resposta de crm em 6 de out. de 2023
Dear VICENTE,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. With kind regards,Dilan,Guest Experience Team

8/10 - Boa

LAIS HELENA

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hotel muito bem localizado, café da manhã ótimo. Quarto de tamanho médio e banheiro pequeno ( sem artigos de toilete.
Hospedou-se por 4 diárias em ago. de 2023
Resposta de crm em 5 de dez. de 2023
Dear LAIS HELENA,Thank you for sharing your feedback! We're delighted that you found our hotel very well located and enjoyed the great breakfast. We appreciate your insights about the room size and bathroom, and we'll certainly take them into consideration for future improvements. We hope to have the pleasure of welcoming you back for another positive experience in the future!Kind Regards,PelinGuest Experience Team

10/10 - Excelente

Christian

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Atendimento muito bom, principalmente o recepcionista Othman, pois chegamos quase 11PM e ele ajudou a pedir comida por aplicativo e sempre atencioso a nos ajudar. O café é espetacular.
Hospedou-se por 2 diárias em jul. de 2023
Resposta de crm em 5 de dez. de 2023
Dear Christian,Thank you for your wonderful feedback! We're delighted to hear about the very good service you received, especially from our receptionist Othman. It's great to know he was attentive and assisted you in ordering food late at night. We're also thrilled that you enjoyed our spectacular coffee. Your kind words mean a lot to us, and we look forward to welcoming you back for another excellent experience in the future!Kind Regards,PelinGuest Experience Team

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em dez.. de 2019

10/10 - Excelente

Paula

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Excelente!!!!
Quarto super bacana e limpo. Ótima localização e café da manhã. Super indico... na próxima vez com certeza ficarei lá!
Hospedou-se por 2 diárias em abr. de 2019
Resposta de Sami E em 13 de jun. de 2019
Prezado hóspede, Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente, Sami Elair Duty Manager

10/10 - Excelente

Ricardo

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em jan. de 2019

8/10 - Boa

Eddie

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very nice hotel, no VIP amenities however.
Hospedou-se por 2 diárias em mai. de 2024

10/10 - Excelente

Ricardo

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
.
Hospedou-se por 4 diárias em mai. de 2024

10/10 - Excelente

Louis

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em abr. de 2024

10/10 - Excelente

Bradley

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We were welcomed by the most amazing staff! From check in to check out the experience was above and beyond our expectations! The room was large, extremely clean and full of amenities! The location is also ideal for business or pleasure! Highly recommended this property!
Hospedou-se por 1 diária em abr. de 2024
Resposta de crm em 3 de mai. de 2024
Dear Bradley,Thank you for taking the time to share your wonderful experience with us! We are thrilled to hear that you had such a positive stay and that our staff exceeded your expectations from check-in to check-out.It's fantastic to know that you found your room spacious, clean, and well-equipped with amenities. We strive to provide our guests with comfortable and memorable experiences, and we're delighted that we could achieve this during your visit.We're also pleased to hear that our location suited your needs whether it be for business or pleasure. Your recommendation means a lot to us, and we truly appreciate your kind words.We look forward to welcoming you back to our property in the future for another exceptional stay!Kind regards,Dilan,Guest Experience Team

8/10 - Boa

Christoph

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hätte ich gewusst, dass der VIP Access zu keiner Reaktion auf Seiten des Hauses führt, hätte ich eine andere Zimmerkategorie gebucht. In der einfacheren Klasse sind die Zimmer in Hinblick auf Größe und Ausstattung nicht wirklich gut.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de crm em 3 de mai. de 2024
Sehr geehrter Gast Christoph,vielen Dank, dass Sie sich die Zeit genommen haben, Ihr Feedback mit uns zu teilen. Es tut uns aufrichtig leid zu hören, dass Ihr Aufenthalt nicht Ihren Erwartungen entsprochen hat und dass der VIP-Zugang nicht zu einer angemessenen Reaktion unsererseits geführt hat.Ihre Zufriedenheit liegt uns am Herzen, und wir bedauern es zutiefst, dass Sie mit der Zimmerkategorie, die Sie gewählt haben, nicht vollständig zufrieden waren. Wir verstehen, dass die Größe und Ausstattung der Zimmer einen erheblichen Einfluss auf Ihren Aufenthalt haben können, und wir möchten Ihnen versichern, dass wir Ihr Feedback sehr ernst nehmen.Bitte zögern Sie nicht, uns direkt zu kontaktieren, wenn Sie Ihre zukünftigen Buchungen vornehmen, damit wir sicherstellen können, dass Sie ein Zimmer erhalten, das Ihren Vorlieben entspricht.Vielen Dank für Ihr Verständnis, und wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Dilan,Guest Experience Team

8/10 - Boa

Johanna

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Ich hatte eine gute Übernachtung
Hospedou-se por 1 diária em abr. de 2024
Resposta de crm em 24 de abr. de 2024
Liebe Johanna,vielen Dank für Ihre freundliche Rückmeldung! Es freut uns sehr zu hören, dass Sie eine angenehme Übernachtung bei uns hatten.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Dilan,Guest Experience Team

10/10 - Excelente

Jim

Viagem a dois
Pontos positivos: Limpeza e condições e instalações da propriedade
Beautiful hotel! Walking distance to major sights and restaurants. Also close to metro
Hospedou-se por 3 diárias em abr. de 2024
Resposta de crm em 24 de abr. de 2024
Dear Jim,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay at our hotel and found our location convenient for exploring the city's major sights, restaurants, and the metro.We hope to have the pleasure of welcoming you back on your next visit to the area!Kind regards,Dilan,Guest Experience Team

10/10 - Excelente

Jose, Bernardsville

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great location, friendly staff
Hospedou-se por 2 diárias em abr. de 2024
Resposta de crm em 24 de abr. de 2024
Dear Jose,Thank you for taking the time to share your feedback with us! We're thrilled to hear that you enjoyed our great location and found our staff to be friendly.It was a pleasure to have you as our guest, and we hope to welcome you back for another enjoyable stay in the future.Kind regards,Dilan,Guest Experience Team

10/10 - Excelente

Jan

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Sehr schön, trotz der zentralen Lage angenehm ruhig. Das Frühstück war spitze 😉
Hospedou-se por 1 diária em abr. de 2024
Resposta de crm em 8 de abr. de 2024
Lieber Jan,vielen Dank für Ihr positives Feedback zu Ihrem Aufenthalt in unserem Hotel. Es freut uns sehr zu hören, dass Sie die angenehme Ruhe trotz unserer zentralen Lage geschätzt haben. Unser Team legt großen Wert darauf, unseren Gästen eine ruhige und erholsame Umgebung zu bieten, und es ist schön zu wissen, dass Sie dies während Ihres Aufenthalts erlebt haben.Außerdem freuen wir uns, dass Ihnen unser Frühstück gefallen hat! Unser Küchenteam legt großen Wert auf Qualität und Vielfalt, um unseren Gästen einen gelungenen Start in den Tag zu ermöglichen.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen und stehen Ihnen jederzeit gerne für weitere Anliegen zur Verfügung.Herzliche Grüße,Dilan,Guest Experience Team

10/10 - Excelente

weita

Pontos positivos: Limpeza
Good location and great room.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de crm em 4 de abr. de 2024
Dear Weita,Thank you for taking the time to leave us a review. We're delighted to hear that you enjoyed your stay with us and found our location to be convenient. We're also pleased that you appreciated the quality of your room.Ensuring our guests have a comfortable and enjoyable experience is our top priority, and we're glad that we met your expectations.We hope to have the pleasure of welcoming you back in the future.Best regards,Dilan,Guest Experience Team

10/10 - Excelente

Jean-Christophe

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em mar. de 2024
Resposta de crm em 4 de abr. de 2024
Dear Jean-Christophe,Thank you very much for your positive rating! We are thrilled to see that you had such a wonderful experience during your stay with us.Your satisfaction is our top priority, and we are pleased that we were able to meet your expectations.We hope to have the pleasure of welcoming you back for another fantastic stay in the future.Best regards,Dilan,Guest Experience Team

10/10 - Excelente

Maria Annette

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Perfekt für Berlinaufenthalt. Alles Wichtige fußläufig. Tolles Frühstück. Gediegene Atmosphäre im Hotel, schönes, gut eingerichtetes Zimmer. Es fehlte mir an nichts. Beim nächsten Berlin Aufenthalt sicher wieder Titanic Gendarmenmarkt.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de crm em 4 de abr. de 2024
Sehr geehrte Maria Annette,vielen Dank für Ihre fantastische Bewertung und die lobenden Worte zu Ihrem Aufenthalt in unserem Hotel Titanic Gendarmenmarkt! Es freut uns außerordentlich zu hören, dass Sie Ihren Berlin-Aufenthalt bei uns perfekt fanden und dass Sie mit unserer zentralen Lage, unserem tollen Frühstück und der gediegenen Atmosphäre zufrieden waren.Es ist unser höchstes Ziel, unseren Gästen einen unvergesslichen Aufenthalt zu bieten, und es bedeutet uns viel, dass wir Ihre Erwartungen erfüllen konnten.Wir freuen uns darauf, Sie bei Ihrem nächsten Berlin-Aufenthalt erneut bei uns begrüßen zu dürfen.Mit herzlichen Grüßen,Dilan,Guest Experience Team

8/10 - Boa

Maxim, Moormerland

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice hotel, well situated.
Hospedou-se por 1 diária em mar. de 2024
Resposta de crm em 4 de abr. de 2024
Dear Maxim,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your stay at our hotel and found it to be nice and well situated.Ensuring our guests have a pleasant experience is our top priority, and it's wonderful to know that we met your expectations in terms of location and overall experience.We hope to have the pleasure of welcoming you back in the future.Best regards,Dilan,Guest Experience Team

10/10 - Excelente

Elaine

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent service throughout from all staff especially Sebastian the concierge. Lovely bar too. Enjoyed our stay - great location.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de crm em 25 de mar. de 2024
Dear Elaine,Thank you very much for your wonderful feedback regarding your recent stay with us. We are thrilled to hear that you had an enjoyable experience and that our team, especially Sebastian the concierge, provided you with excellent service.It's fantastic to know that you also enjoyed our lovely bar and found our location to be great. Ensuring our guests feel welcome and well taken care of is our top priority, and we're delighted to have exceeded your expectations.We hope to have the pleasure of welcoming you back to our hotel in the near future.Best regards,Dilan,Guest Experience Team

10/10 - Excelente

Vincent

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Large, comfortable room right in the heart of Berlin. Friendly staff and a great little bar to have a drink in before you head out.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de crm em 22 de mar. de 2024
Dear Vincent,Thank you for sharing your wonderful experience with us! We're thrilled to hear that you enjoyed your stay in our large and comfortable room, perfectly situated in the heart of Berlin. It's fantastic to know that you found our staff friendly and that you had a great time at our bar before venturing out.Your kind words are truly appreciated and serve as encouragement for us to continue delivering exceptional experiences to all our guests. We can't wait to welcome you back for another memorable stay.Best regards,PelinGuest Experience Team

10/10 - Excelente

Heiko

Hospedou-se por 1 diária em mar. de 2024
Resposta de crm em 10 de abr. de 2024
Dear Heiko,Thank you so much for your excellent rating! We're thrilled to hear that you had a fantastic experience during your stay with us. Our team works hard to ensure that every guest enjoys a comfortable and memorable stay, so it's incredibly rewarding to receive your positive feedback.We hope to have the pleasure of hosting you again in the future. Warm regards,PelinGuest Experience Team

10/10 - Excelente

Robin

Hospedou-se por 1 diária em mar. de 2024
Resposta de crm em 10 de abr. de 2024
Dear Robin,Thank you very much for your excellent rating! We're thrilled to hear that you had a wonderful experience during your stay with us. We look forward to welcoming you back in the future!Best regards,PelinGuest Experience Team

10/10 - Excelente

Maria

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
What a beautiful hotel! The lobby and the room was amazing. It was clean and the bed was comfortable. Very close to everything in Berlin. 10 min walk to the Museum Island which is super convenient
Hospedou-se por 1 diária em mar. de 2024
Resposta de crm em 12 de mar. de 2024
Dear Maria,Thank you so much for your kind words! We're thrilled to hear that you found our hotel beautiful and that you enjoyed the stunning lobby and amazing room during your stay.Ensuring cleanliness and providing comfortable accommodations are top priorities for us, so we're delighted that you found everything to your satisfaction.It's fantastic to hear that our central location made it easy for you to explore Berlin, with the Museum Island just a short 10-minute walk away. We're glad our proximity to attractions added to the convenience and enjoyment of your visit.We appreciate your feedback and hope to have the pleasure of welcoming you back for another memorable stay in the future!Warm regards,PelinGuest Experience Team

10/10 - Excelente

Christian

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Sehr zentral gelegen. Die wichtigsten Sehenswürdigkeiten sowie die U-Bahn zu Fuß gut erreichbar. Sehr gutes Frühstück.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de crm em 6 de mar. de 2024
Lieber Gast Christian,herzlichen Dank für Ihre wundervolle Bewertung und Ihr positives Feedback zu Ihrem Aufenthalt bei uns. Es freut uns sehr zu hören, dass Sie unsere zentrale Lage schätzen und dass Sie die wichtigsten Sehenswürdigkeiten sowie die U-Bahn bequem zu Fuß erreichen konnten. Wir sind stolz darauf, eine günstige Lage anzubieten, die es unseren Gästen ermöglicht, die Stadt bequem zu erkunden.Es ist außerdem großartig zu hören, dass Ihnen unser Frühstücksangebot gut gefallen hat. Wir legen großen Wert darauf, unseren Gästen jeden Morgen einen guten Start in den Tag zu bieten, und es ist schön zu hören, dass Sie Ihr Frühstück bei uns genossen haben.Vielen Dank, dass Sie sich die Zeit genommen haben, Ihr Feedback mit uns zu teilen. Wir freuen uns sehr, dass Sie Ihren Aufenthalt genossen haben, und wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit herzlichen Grüßen,PelinGuest Experience Team

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2024
Resposta de crm em 16 de fev. de 2024
Lieber Gast,vielen Dank für Ihre positive Bewertung unseres Hotels! Es freut uns sehr, dass Sie mit Ihrem Aufenthalt zufrieden waren. Wir sind stets bemüht, unseren Gästen einen angenehmen und unvergesslichen Aufenthalt zu bieten.Es wäre uns eine Freude, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Dilan,Guest Experience Team

10/10 - Excelente

Ebubekir

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em fev. de 2024
Resposta de crm em 16 de fev. de 2024
Değerli Misafirimiz Ebubekir,Otelimiz ile ilgili olumlu değerlendirmeniz için teşekkür ederiz! Konaklamanızdan memnun kaldığınızı bilmek bizleri çok mutlu etti. Misafirlerimize her zaman keyifli ve unutulmaz bir konaklama sunmak için çalışıyoruz.Sizi gelecekte tekrar ağırlamaktan memnuniyet duyarız!Saygılarımızla,Dilan,Guest Experience Team

6/10 - Ok

Jimmy

Viagem de negócios
Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Check in took very long. Had to turn on water in shower for 10 min before hotwater was available. Fitness was closed.
Hospedou-se por 1 diária em jan. de 2024
Resposta de crm em 7 de fev. de 2024
Dear Jimmy,We sincerely apologize for the inconvenience you experienced during your stay. It's disheartening to hear that your check-in process took longer than expected and that you encountered issues with the hot water in the shower. We understand the importance of a seamless experience, and we regret that we fell short of your expectations in these areas. Additionally, we apologize for the closure of our fitness facility during your stay.Rest assured, we have shared your feedback with the relevant departments to address these concerns promptly. Your comfort and satisfaction are of the utmost importance to us, and we are committed to making necessary improvements to ensure a more enjoyable experience for our guests.We truly appreciate your understanding and hope to have the opportunity to welcome you back in the future. It would be our pleasure to demonstrate the positive changes we have implemented based on your feedback.Kind Regards,PelinGuest Experience Team

6/10 - Ok

Kenneth

Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Pontos negativos: Serviço e funcionários
Flott hotell, men ikke imponert over de ansatte
Vi valgte hotel basert på beliggenhet (den var god), at det var gym og spa. Gymen var stengt, og spaet hadde uvanlig kort åpningstid. Toalett vårt hadde lekkasje når vi kom torsdag, jeg ga beskjed fredag. Og de kom for å fikse det søndag når vi sku forlate hotellet. God frokost, men fritt for mye og fult i frokostsalen.
Hospedou-se por 3 diárias em jan. de 2024
Resposta de crm em 9 de fev. de 2024
Dear Kenneth,Thank you for choosing our hotel for your recent stay, and for sharing your feedback with us. We are delighted to hear that you found our location to be convenient and enjoyed our breakfast offerings.We apologize for any inconvenience caused by the temporary closure of our gym. Unfortunately, the gym will remain closed until the end of February, 2024. We regret if this information was not communicated clearly to you prior to your arrival.We understand the importance of having access to fitness facilities during your stay, and we regret any inconvenience this may have caused. Please note that guests are welcome to use the gym and pool facilities at our sister property, Titanic Chaussee Berlin, during this time.Your comfort and satisfaction are important to us, and we appreciate your understanding. We hope to have the opportunity to welcome you back in the future and provide you with a more seamless experience.Kind Regards,PelinGuest Experience Team

8/10 - Boa

Kati

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em jan. de 2024
Resposta de crm em 7 de fev. de 2024
Dear Kati,Thank you for your rating and feedback! We're delighted to hear that you had a positive experience during your stay. If there's anything we can do to make your next visit even better, please let us know. We look forward to welcoming you back soon!Best regards,PelinGuest Experience Team

10/10 - Excelente

Wayne

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em jan. de 2024
Resposta de crm em 7 de fev. de 2024
Dear Wayne,Thank you so much for your perfect rating! We're thrilled to hear that you had such an amazing experience during your stay. Your satisfaction is our top priority, and we're delighted that we could meet and exceed your expectations. We can't wait to welcome you back for another fantastic stay in the future!Kind Regards,PelinGuest Experience Team

8/10 - Boa

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em jan. de 2024
Resposta de crm em 7 de fev. de 2024
Dear Guest,Thank you for your feedback and for choosing to stay with us. We're pleased to hear that you had a positive experience overall. Your feedback is valuable to us as we continuously strive to improve our services. We hope to have the opportunity to welcome you back and provide you with an even better experience in the future.Best regards,PelinGuest Experience Team

8/10 - Boa

Bernard

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 6 diárias em jan. de 2024
Resposta de crm em 25 de jan. de 2024
Dear Bernard,Thank you for choosing our hotel, and we appreciate your feedback. We're delighted you had an overall positive experience. If there's anything specific we can improve upon for your next visit, please let us know. We look forward to welcoming you back soon.Best regards,PelinGuest Experience Team

10/10 - Excelente

Donatas

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 3 diárias em jan. de 2024
Resposta de crm em 25 de jan. de 2024
Dear Donatas,Thank you so much for your fantastic 5/5 rating! We are thrilled to hear that you had a wonderful experience during your stay. Your positive feedback is truly appreciated. We look forward to welcoming you back for another exceptional visit.Best regards,PelinGuest Experience Team

10/10 - Excelente

Ebubekir

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jan. de 2024
Resposta de crm em 19 de jan. de 2024
Dear Ebubekir,Thank you sincerely for the perfect rating of 10 out of 10! We are thrilled to learn that you had an exceptional experience during your stay. Your positive feedback means the world to us, and we look forward to welcoming you back for another wonderful visit in the future.Best Regards,PelinGuest Experience Team

10/10 - Excelente

Xavier

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jan. de 2024
Resposta de crm em 17 de jan. de 2024
Dear Xavier,A heartfelt thank you for your perfect score of 10 out of 10! We're thrilled to have exceeded your expectations.We look forward to welcoming you back for another exceptional experience.Best Regards,PelinGuest Experience Team

8/10 - Boa

CHIA

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Resposta de crm em 17 de jan. de 2024
Dear CHIA,Thank you for your feedback and for choosing us. We appreciate your rating of 4 out of 5. If there's anything specific you enjoyed or any suggestions you have, we'd love to hear them. We look forward to hosting you again for an even better experience.Best Regards,PelinGuest Experience Team

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em jan. de 2024
Resposta de crm em 17 de jan. de 2024
Dear Guest,Thank you for your rating of 8 out of 10! We're grateful for your feedback. If there's anything specific that stood out for you or any way we can improve, we'd love to know. We look forward to the pleasure of hosting you again.Best Regards,PelinGuest Experience Team

10/10 - Excelente

HERIBERTO

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
ESPECTACULAR HOTEL
Por su ubicación, estética , amabilidad de su personal , instalaciones , etc. hacen que sea un Hotel ideal para alojarse en Berlín
Hospedou-se por 5 diárias em dez. de 2023
Resposta de crm em 17 de jan. de 2024
Dear HERIBERTO,Thank you for your kind words! We're thrilled that you found our hotel ideal for your stay in Berlin. We appreciate your positive feedback and hope to welcome you back soon.Best Regards,PelinGuest Experience Team

8/10 - Boa

David

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 5 diárias em dez. de 2023
Resposta de crm em 17 de jan. de 2024
Dear David,Thank you for choosing us, and we appreciate your rating of 8 out of 10. We're pleased to hear you had a positive experience. If there's anything specific you'd like us to improve for your next visit, we'd love to know.We look forward to welcoming you back soon.Best Regards,PelinGuest Experience Team

10/10 - Excelente

Ibrahim

Viagem de negócios, Viagem em grupo, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Amazing stay and freindly staff. Highly recommended
Hospedou-se por 2 diárias em jan. de 2024
Resposta de crm em 17 de jan. de 2024
Dear Ibrahim,Delighted to hear you had an amazing stay! Thanks for the kind words about our friendly staff. We appreciate the recommendation and look forward to hosting you again!Kind Regards,PelinGuest Experience Team

10/10 - Excelente

kent

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Så lækkert
Intet at klage over ligger perfekt og meget behageligt personale, morgenmad med champagne hver dag er jo lækkert Kommer meget gerne igen
Hospedou-se por 4 diárias em dez. de 2023
Resposta de crm em 17 de jan. de 2024
dEAR KENT;Thank you for your wonderful feedback! We're delighted to hear that you had a perfect experience, enjoyed the ideal location, encountered pleasant staff, and relished the delicious breakfast with champagne daily. We truly appreciate your kind words and would love to welcome you again for another delightful stay.Warm Regards,PelinGuest Experience Team

10/10 - Excelente

Nihat

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em dez.. de 2023
Resposta de crm em 16 de jan. de 2024
Dear Nihat,Thank you for the perfect score! We're delighted to hear that you had an exceptional experience at Titanic Gendarmenmarkt Berlin. Your positive feedback means a lot to us, and we look forward to welcoming you back for another wonderful stay.Best Regards,PelinGuest Experience Team

10/10 - Excelente

Natalie

Hospedou-se por 2 diárias em dez. de 2023
Resposta de crm em 16 de jan. de 2024
Dear Natalie,Thank you for the perfect score! We're delighted to hear that you had an exceptional experience at Titanic Gendarmenmarkt Berlin. Your positive feedback means a lot to us, and we look forward to welcoming you back for another wonderful stay.Best Regards,PelinGuest Experience Team

10/10 - Excelente

Patricia

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great location, great staff
Hospedou-se por 4 diárias em dez. de 2023
Resposta de crm em 16 de jan. de 2024
Dear Patricia,Thank you for your wonderful review! We're delighted to hear that you enjoyed the great location and found our staff to be exceptional. Your positive feedback is truly appreciated. If there's anything more we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic experience.Best Regards,PelinGuest Experience Team

10/10 - Excelente

Alison

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This hotel was awesome. The area around the hotel has many dining options and it's a short walk to many historical attractions. The hop on Hop off site setting bus has a stop just around the corner. The hotel bar serves wonderful cocktails and the staff are welcoming. The restaurant was just as terrific! A terrific find!
Resposta de crm em 7 de fev. de 2024
Dear Alison,Thank you so much for your fantastic review! We're thrilled to hear that you had an awesome experience at our hotel. It's wonderful to know that you enjoyed the dining options in the surrounding area and found it convenient to explore the historical attractions nearby. We're delighted that you were able to take advantage of the hop-on-hop-off bus stop just around the corner.We're especially glad to hear that you enjoyed our hotel bar and found our cocktails to your liking. Our team takes great pride in creating a welcoming atmosphere and providing excellent service. It's also fantastic to hear that you had a terrific dining experience at our restaurant.We truly appreciate your kind words and are grateful for your recommendation. It was a pleasure to have you as our guest, and we look forward to welcoming you back for another wonderful stay in the future.Kind Regards,PelinGuest Experience Team

6/10 - Ok

Mario

Hospedou-se por 2 diárias em dez. de 2023
Resposta de crm em 17 de jan. de 2024
Dear Mario,Thank you for taking the time to provide us with your rating. We appreciate your feedback and the opportunity to host you.If there are any specific areas that you feel could be improved to enhance your experience, please do not hesitate to share your thoughts with us. Your satisfaction is our priority, and we are committed to making any necessary adjustments to ensure your future visits exceed your expectations.We look forward to the possibility of welcoming you back and providing you with an even more enjoyable stay.Kind Regards,PelinGuest Experience Team