We very much appreciate your scoring regarding your stay at the Sofitel Wanda Beijing. It is always a pleasure to receive positive feedback. I will share your scoring with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Liebe(r) Gast,Vielen herzlichen Dank für Ihre positive Bewertung! Es freut uns sehr zu hören, dass Ihnen unser Hotel so gut gefallen hat. Ihre Weiterempfehlung ist für uns ein großes Lob und bestätigt uns darin, dass wir auf dem richtigen Weg sind.Es ist uns wichtig, dass sich unsere Gäste bei uns wohlfühlen und einen angenehmen Aufenthalt haben. Wir möchten, dass Sie sich bei uns wie zuhause fühlen und Ihre Zeit bei uns in vollen Zügen genießen können.Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns zu teilen. Wir schätzen Ihr Feedback sehr und werden weiterhin hart daran arbeiten, den hohen Standard, den Sie von uns erwarten, zu erfüllen und vielleicht sogar zu übertreffen.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen und Ihnen erneut eine unvergessliche Zeit bei uns zu ermöglichen.Mit herzlichen Grüßen,Ihr Hotelteam

Dear guests, hello. First of all, thank you for choosing to stay at the Mandarin Hotel in Wanda, Beijing, and give us feedback on the problems you encountered during your stay. We regret that our service failed to meet your expectations. We apologize for the inconvenience caused. Your feedback has been very helpful to our progress. We have notified you of the problems you mentioned. It is related to the department, and will definitely strengthen management and arrange retraining. It is our consistent requirement to provide the most sincere care and the most comfortable check-in experience for every guest. We once again sincerely apologize for the inconvenience caused by this stay.

Dear Guest, thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again! Best regards, Wanda Vista Beijing

We wish to express our sincere thanks for selecting Wanda Vista Beijing. At Vista, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please let us know when you next visit Beijing, we will ensure your stay will be is truly memorable.

Warm greetings from Wanda Vista Beijing! Thank you very much for your warm comments and it has been our true delight to be a part of your trip experience in Beijing. It is exciting to learn that our preparations for your arrival including our services, room amenities and facilities have provided a comfortable stay for you. For future visits to Beijing or if you have any inquiries, please feel free to contact us at any time. We look forward to welcoming you back!

Dear Guest，Warm greeting from Wanda Vista Beijing. We promise to make every and each stay to be memorable and excellent, unfortunately, we did not meet your expectations during your stay, please accept our sincere apology for any inconvenience we have caused to you. And we are very sorry about the service issues, we will solve these problems based on your feedback as soon as possible and to improve our service in the future. Thanks for your time to writing a feedback. Best Regards

Dear Dan, Warm greeting from Wanda Vista Beijing. Thank you for enjoying our room facilities and services that we have prepared for you and participating in our online survey, your comments are extremely valuable for us. We will take your feedback seriously and to improve that accordingly. Looking forward to see you again soon. Best Regards

Dear Lan, Warm greeting from Wanda Vista Beijing. Thank you for enjoying our lobby bar , your comments are extremely valuable for us.Looking forward to see you again soon. Best Regards

Dear guests, we wish to express our sincere thanks for selecting Wanda Vista Beijing. At Vista, we strive to provide a superior service experience for every customer; What you mentioned will be enhanced. Please let us know when you next visit Beijing, we will ensure your stay will be is truly memorable.

非常感谢您抽出宝贵的时间对于您在北京万达文华酒店的入住体验进行分享。您客观中肯的评价我们已经全部收悉。我们会进一步检查房间浴室设施问题，给您带来的不便请您谅解。我们也很高兴您对于我们客房送餐服务的认可和赞誉。再次感谢您的回馈，希望您继续关注并支持我们，我们非常期待您在不久的将来再次光临北京万达文华酒店。

Dear Guest,Thank you for your honest feedback. We take our guests feedback very seriously especially. We will keep doing the right things and keep moving on improving guests' experience. Hope you could come back again; your concerns are being addressed as we speak and we will make sure you have a better stay. Kind Regards, Wanda Vista Beijing

We wish to express our sincere thanks for selecting Wanda Vista Beijing. At Vista, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.We will strive to enhance our oral English. Please let us know when you next visit Beijing, we will ensure your stay will be is truly memorable.

Dear Guest, thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again! Best regards, Wanda Vista Beijing

Warm greetings from Wanda Vista Beijing! Thank you very much for your warm comments. We firmly believe that it is through our guests’eyes for us to learn areas of improvement and develop further in our service excellence. We look forward to welcoming you back!

Dear Guest, Warm greeting from Wanda Vista Beijing. Thank you for enjoying our room facilities and services that we have prepared for you and participating in our online survey, your comments are extremely valuable for us. We will take your feedback seriously and to improve that accordingly. Looking forward to see you again soon. Best Regards

Warm greetings from Wanda Vista Beijing! Thank you very much for your warm comments and it has been our true delight to be a part of your trip experience in Beijing. It is exciting to learn that our preparations for your arrival including our services, room amenities and facilities have provided a comfortable stay for you. For future visits to Beijing or if you have any inquiries, please feel free to contact us at any time. We look forward to welcoming you back!

Warm greetings from Wanda Vista Beijing! Thank you very much for your warm comments and it has been our true delight to be a part of your trip experience in Beijing. It is exciting to learn that our preparations for your arrival including our services, room amenities and facilities have provided a comfortable stay for you. For future visits to Beijing or if you have any inquiries, please feel free to contact us at any time. We look forward to welcoming you back!

Dear Liw Yong, Warm greeting from Wanda Vista Beijing. Thank you for enjoying our breakfast that we have prepared for you and participating in our online survey, your comments are extremely valuable for us. We will take your feedback seriously and to improve that accordingly. Looking forward to see you again soon. Best Regards

Dear Guest, thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again! Best regards, Wanda Vista Beijing

Dear Mr. Ryan, Warm greeting from Wanda Vista Beijing. Thank you for enjoying our room facilities and services that we have prepared for you and participating in our online survey, your comments are extremely valuable for us. We will take your feedback seriously and to improve that accordingly. Looking forward to see you again soon. Best Regards

Dear Guest, thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again! Best regards, Wanda Vista Beijing

Dear guest, warm greetings from Wanda Vista Beijing! We sincerely appreciate your valuable comments. We would like to apologize for any inconvenience that you may have experienced during your stay. We have shared and emphasized your comments with our operations team for us to further improve in every possible way for our guests to enjoy their experience with us. We thank you for putting your trust in us so that we can strive to improve ourselves for your next come. We will improve our service and hope that you will give us the opportunity to better serve you in near future.Wanda Vista Beijing!

Warm greetings from Wanda Vista Beijing! We sincerely appreciate your valuable comments. We would like to apologize for any inconvenience that you may have experienced during your stay. We have shared and emphasized your comments with our operations team for us to further improve in oral English for our guests to enjoy their experience with us. We thank you for putting your trust in us so that we can strive to improve ourselves for your next come. We will improve our service and hope that you will give us the opportunity to better serve you in near future.

Warm greetings from Wanda Vista Beijing! Thank you very much for your warm comments. We firmly believe that it is through our guests’eyes for us to learn areas of improvement and develop further in our service excellence. We look forward to welcoming you back!