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Avaliações de Reverb by Hard Rock Atlanta Downtown

4 out of 5
Reverb by Hard Rock Atlanta Downtown
89 Centennial Olympic Park Dr., Atlanta, GA

Avaliações

8,8

Excelente

Nota 10 - Excelente. 1358 de 2036 avaliações" "
Nota 8 - Boa. 307 de 2036 avaliações" "
Nota 6 - Ok. 190 de 2036 avaliações" "
Nota 4 - Insatisfatória. 78 de 2036 avaliações" "
Nota 2 - Terrível. 103 de 2036 avaliações" "

9,4/10

Limpeza

9,0/10

Serviço e funcionários

8,8/10

Comodidades

9,2/10

Condições e instalações da propriedade

9,2/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Valeria

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Excelente escolha.
Ótima estadia. Hotel lindo e moderno.
Hospedou-se por 2 diárias em jan. de 2023
Resposta de General Manager em 20 de jan. de 2023
Dear Valeria,It is wonderful that our chic, contemporary hotel impressed you, and we trust you appreciated our friendly Crew and comfortable rooms. It would be fantastic to host you again, so please don't hesitate to revisit us at Reverb By Hard Rock Downtown Atlanta!Sincerely,Reverb General Manager

10/10 - Excelente

Stefanith

Viagem a dois, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Good
Hospedou-se por 1 diária em mai. de 2024

10/10 - Excelente

Cory

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Definitely where I’ll be staying at every single time I travel to Atlanta for sure!! The rooftop was magnificent on a Sunday night at that we couldn’t have asked for a better way to end our last night in town!!
Hospedou-se por 3 diárias em mai. de 2024

10/10 - Excelente

Dawn

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Rooms were clean and beds were very comfortable.
Hospedou-se por 1 diária em mai. de 2024

10/10 - Excelente

James, Greenville

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Property is awesome. Dining close at 10pm. There are no nearby place to dine. So mark sure to account for this if you arrive late
Hospedou-se por 1 diária em mai. de 2024

10/10 - Excelente

Paqueta A.

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I really enjoyed my stay at Reverb and would definitely stay again. I would also highly recommend this hotel to anyone. The room was nice and roomy and exceptionally clean. I enjoyed having an in-room refrigerator and seating area to watch tv rather than having to sit on the bed. In addition, the hotel has a rooftop bar which has wonderful views and the DJ played great music.
Hospedou-se por 2 diárias em abr. de 2024

10/10 - Excelente

Carey

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
A total VIBE
Hospedou-se por 1 diária em mai. de 2024
Resposta de General Manager em 26 de mai. de 2024
Dear Carey, our Valued Fan,Thank you for taking the time to share your five-star experience! We're thrilled that our atmosphere set the tone for a great stay, and we look forward to welcoming you back soon for another visit.Sincerely,Derek SumpterReverb General Manager

6/10 - Ok

Israel Lopez

Pontos negativos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Personnel form check in was always mad. Coffe machine did not work, it has a lot of debries
Hospedou-se por 1 diária em mai. de 2024
Resposta de General Manager em 26 de mai. de 2024
Dear Israel,Thank you for staying with us. However, we're concerned about your experience with our check-in process and the coffee machine. Rest assured, we'll address these matters promptly to ensure a smoother experience and a more enjoyable stay in the future.Sincerely,Derek SumpterReverb General Manager

10/10 - Excelente

Crystal

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great stay
Hospedou-se por 1 diária em mai. de 2024
Resposta de General Manager em 26 de mai. de 2024
Dear Crystal, our Valued Fan,We're delighted you enjoyed your stay at Reverb By Hard Rock Downtown Atlanta! Please come see us again soon.Sincerely,Derek SumpterReverb General Manager

10/10 - Excelente

Rebecca

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Relaxed, bright vibe. Gorgeous views of Atlanta and the Mercedes Benz stadium!
Hospedou-se por 1 diária em mai. de 2024
Resposta de General Manager em 26 de mai. de 2024
Dear Rebecca,Thank you for reviewing your recent stay at Reverb By Hard Rock Downtown Atlanta! We strive to ensure all our Fans have an unforgettable time with us, and we're glad that our bright relaxing accommodations and gorgeous views made your stay one to remember. It was a pleasure to welcome you here, and we are looking forward to rocking out with you again on your next visit to Atlanta!Sincerely,Derek SumpterReverb General Manager

10/10 - Excelente

Mayela

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Fast check in and check out staff was very helpful with keeping our bags with them while our room got ready
Hospedou-se por 1 diária em mai. de 2024
Resposta de General Manager em 23 de mai. de 2024
Dear Mayela,Thank you for your kind words! We're so pleased our friendly Crew helped ensure our check-in/out process went smoothly. Please come stay at Reverb By Hard Rock Downtown Atlanta again the next time you're in town.Sincerely,Derek SumpterReverb General Manager

8/10 - Boa

Willie

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
It would have been five stars had I been notified in advance that the Rooftop bar and club would not be available for usage
Hospedou-se por 2 diárias em mai. de 2024
Resposta de General Manager em 21 de mai. de 2024
Dear Willie, our Valued Fan,Thank you for staying with us and for your review. We are glad your visit was great overall; however, we apologize for any miscommunication regarding RT60. Our Crew aims to provide unforgettable experiences for all of our Fans, and we are disappointed this was not the case for you. Please accept our sincere apologies, and we hope to see you again soon for a visit we know will surpass all of your expectations!Sincerely,Derek SumpterReverb General Manager

8/10 - Boa

Barry

Viagem com a família
Pontos positivos: Limpeza e condições e instalações da propriedade
Limited but friendly attentive staff. Clean and updated from the bottom up. The area around the hotel was under constuction. There were homeless campsites under the bridge near the entrance to the lobby. The homeless are plentiful in the city like every other city. They are usually harmless but an eyesore for some. There were plenty of museums, attractions and restaurants nearby. I liked the hotel overall. Reverb is unique and refreshing from the lobby to the lighting.
Hospedou-se por 1 diária em mai. de 2024
Resposta de General Manager em 21 de mai. de 2024
Dear Barry,Thank you for your review of Reverb By Hard Rock Downtown Atlanta. It is wonderful to hear you mention our clean, updated facilities and friendly, attentive staff. We understand the nearby construction may have been disruptive, and we apologize for any inconvenience it caused. We are happy to hear you enjoyed the convenient location near museums, attractions, and restaurants. Our crew strives to create a unique and refreshing atmosphere at Reverb, and we are glad you found it reflected throughout the hotel. We look forward to welcoming you back soon.Sincerely,Derek SumpterReverb General Manager

10/10 - Excelente

Precious

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mai. de 2024

10/10 - Excelente

Michael

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Beautiful hotel and view from the rooftop bar.
Hospedou-se por 1 diária em mai. de 2024
Resposta de General Manager em 21 de mai. de 2024
Dear Michael,Thank you for your wonderful feedback! We're thrilled you enjoyed our beautiful hotel and the stunning view from RT60. Providing memorable experiences for our guests is our top priority, and we're delighted to hear that we succeeded during your visit. We can't wait to welcome you back soon for another enjoyable stay and more breathtaking views.Sincerely,Derek SumpterReverb General Manager

10/10 - Excelente

Keladia

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I loved the cleanliness of the rooms the led lights and the Alexa in the rooms. The rooftop was also a vibe… you will love it. Book now
Hospedou-se por 2 diárias em mai. de 2024
Resposta de General Manager em 17 de mai. de 2024
Dear Keladia, our Valued Fan,Your wonderful compliments are a delight to read! Thank you for complimenting our clean, modern, and well-equipped accommodations. We are thrilled you were able to soak in the incredible vibe at RT60 as well. It was our pleasure to welcome you here at Reverb By Hard Rock Downtown Atlanta, and we look forward to jamming with you again in the future!Sincerely,Derek SumpterReverb General Manager

10/10 - Excelente

Melody

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff Kenya was amazing she made our stay wonderful her welcoming demeanor and her personality was on point
Hospedou-se por 1 diária em mai. de 2024
Resposta de General Manager em 17 de mai. de 2024
Dear Melody, our Valued Fan,Thank you for your fantastic review! We're thrilled that our Crew Member, Kenya, made your stay wonderful. We look forward to welcoming you back for another great experience.Sincerely,Derek SumpterReverb General Manager

10/10 - Excelente

Clement

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Lovely play. Definitely staying here again in the future.
Hospedou-se por 2 diárias em mai. de 2024
Resposta de General Manager em 15 de mai. de 2024
Dear Clement,Thank you for choosing Reverb By Hard Rock Downtown Atlanta! It's always a pleasure to welcome our great Fans, and we look forward to jamming with you again soon!Sincerely,Derek SumpterReverb General Manager

6/10 - Ok

Kimberly

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I didn’t like there was no microwave or small fridge in the room which was an inconvenience cause the drinks I bought to put in the fridge to stay cool was pointless and to use the microwave in the amenity area was just too far away.
Hospedou-se por 1 diária em mai. de 2024
Resposta de General Manager em 16 de mai. de 2024
Dear Kimberly,Guest satisfaction is important to us, so we're happy to see aspects of your stay were pleasant. However, we apologize for any disappointment with the in-room amenities, and we'll take your suggestions into consideration as we continue making improvements for our great Fans. Our Crew was delighted to welcome you, and we hope to have the opportunity to provide a more unforgettable experience for you in the future.Sincerely,Derek SumpterReverb General Manager

10/10 - Excelente

Romeo

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent overall
Hospedou-se por 4 diárias em abr. de 2024
Resposta de General Manager em 14 de mai. de 2024
Dear Romeo,We're delighted you enjoyed your stay at Reverb By Hard Rock Downtown Atlanta! Please come see us again soon.Sincerely,Derek SumpterReverb General Manager

8/10 - Boa

Blake

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good room, and great view of the stadium
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 14 de mai. de 2024
Dear Blake, our Valued Fan,Thank you for your review! We're glad you enjoyed your room and the great view of the stadium. It's wonderful to hear that these elements contributed positively to your stay. We hope to welcome you back soon for another pleasant experience!Sincerely,Derek SumpterReverb General Manager

6/10 - Ok

Andrea

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Really nice guestrooms. Friendly staff.
Hospedou-se por 1 diária em mai. de 2024
Resposta de General Manager em 14 de mai. de 2024
Dear Andrea,Thank you for providing your review. It is wonderful to hear that you found our rooms comfortable and our Crew friendly and accommodating. We look forward to you staying with us again in the future.Sincerely,Derek SumpterReverb General Manager

10/10 - Excelente

edgar, ATLANTA

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great experience
Hospedou-se por 1 diária em mai. de 2024
Resposta de General Manager em 14 de mai. de 2024
Dear Edgar,Thank you for staying with us at Reverb By Hard Rock Downtown Atlanta. We are thrilled to learn you enjoyed your stay and your return is highly anticipated.Sincerely,Derek SumpterReverb General Manager

8/10 - Boa

Nathanael

Viagem a dois
Pontos positivos: Limpeza e condições e instalações da propriedade
The vibe, the view and ambiance of the property were great. The staff was amazing and the customer service was terrific. The only issue I had was the fact that I had to pay separately for Self-parking and there was no access to the parking deck from the hotel itself. I had to walk outside and go up the deck each time I needed to go to the car.
Hospedou-se por 3 diárias em mai. de 2024
Resposta de General Manager em 14 de mai. de 2024
Dear Nathanael, our Valued Fan,Thank you for taking the time to share the feedback about your stay with us at Reverb By Hard Rock Downtown Atlanta! We find it wonderful that you found the overall vibe of our atmosphere great. We agree that our Crew is amazing, and we are glad that you found their support terrific. We understand your concerns regarding the parking, and we will send them Back Stage to help us find ways to improve. It was a pleasure to host you, and our Crew looks forward to the opportunity to welcome you back.Sincerely,Derek SumpterReverb General Manager

8/10 - Boa

Jason, Freeport

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Pretty decent stay.
Hospedou-se por 1 diária em mai. de 2024
Resposta de General Manager em 14 de mai. de 2024
Dear Jason, our Valued Fan,Thank you for taking the time to share feedback regarding your recent stay. We look to provide every guest with an electric time, so hearing your stay was only decent does not thrill us. We provide live entertainment upstairs on the rooftop and downstairs at Performance Zone Thursday through Sunday, so we would love to invite you back during those times to hopefully improve the feedback regarding your stay.Sincerely,Derek SumpterReverb General Manager

8/10 - Boa

Ayesha

Viagem de negócios
Shower had hair on wall tile thats a problem convenient store items were not fresh nor fully stocked items also are placed behind desk not smart idea. Entering the door the check in sign is not visible. The bartender Ebony was knowledgable made recommendations for healthy food choices. I did ask her about the rooms and she had not seen them? Thats ridiculous, this is not 1960, it's a bit classist and not smart. She was at the front, thats point of contact and her job is to be friendly. Meanwhile, the gentleman who checked me in told me the restaurant he believed closed at 9:00 or 9:30 he was wrong, the kitchen closes at 9:45. So rather than barring staff from the property other than their post how about train them and have the communicate as a team, not a department .
Hospedou-se por 2 diárias em mai. de 2024
Resposta de General Manager em 13 de mai. de 2024
Dear Ayesha, Thank you for taking a moment to share your feedback. While we're happy to hear that our friendly crew was the highlight of your stay, we're sorry to hear you were disappointed with other aspects. The quality of our service is paramount, and we take your comments to heart. We will address your feedback internally so that we can reflect and improve where needed. We hope you'll consider staying with us again in the future. Sincerely,Derek SumpterReverb General Manager

10/10 - Excelente

Sigmund

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mai. de 2024

10/10 - Excelente

Juan

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The rooms were very modern
Hospedou-se por 2 diárias em mai. de 2024
Resposta de General Manager em 10 de mai. de 2024
Dear Juan,Thank you so much for the perfect rating and for highlighting our modern accommodations. Your feedback means the world to us, and we hope to see you again soon. Sincerely,Derek SumpterReverb General Manager

8/10 - Boa

Jordan

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Pretty good
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 8 de mai. de 2024
Dear Jordan,Thank you for choosing to stay with us during your recent trip. We're thrilled you enjoyed your overall visit. However, if there was anything we could have done differently to improve your experience, please don't hesitate to reach back out. The pleasure was all ours, and we hope to welcome you back to Reverb By Hard Rock Downtown Atlanta soon.Sincerely,Derek SumpterReverb General Manager

10/10 - Excelente

Amanda

Hospedou-se por 2 diárias em mai. de 2024

10/10 - Excelente

Shawanda

Pontos positivos: Limpeza
Loved it!
Hospedou-se por 3 diárias em abr. de 2024
Resposta de General Manager em 8 de mai. de 2024
Dear Shawanda,Thank you for staying with us and for your feedback. We're glad you had a world-class experience. We hope to welcome you back soon for another great stay at Reverb By Hard Rock Downtown Atlanta.Sincerely,Derek SumpterReverb General Manager

10/10 - Excelente

Tammy Valencia

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The check~in was a breeze, I was checked in by Josh. His customer service was ridiculous. He was kind, friendly, and welcoming. The atmosphere was fun. It was a really great stay and I can't wait to return. Tammy
Hospedou-se por 2 diárias em mai. de 2024
Resposta de General Manager em 7 de mai. de 2024
Dear Tammy,What a wonderful review of Reverb By Hard Rock Downtown Atlanta! Josh will be thrilled to be commended for his warm, welcoming hospitality. We're delighted you enjoyed our lively atmosphere and we look forward to your next visit.Sincerely,Derek SumpterReverb General Manager

10/10 - Excelente

Annie

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Loved everything about it, location was very convenient for the Arena event I was in town for.
Hospedou-se por 1 diária em fev. de 2024
Resposta de General Manager em 7 de mai. de 2024
Dear Annie,We at Reverb By Hard Rock Downtown Atlanta thank you for your review and are pleased to have been in a convenient location for your trip. It is wonderful to know you enjoyed your stay with us, and we look forward to your next visit. Sincerely,Derek SumpterReverb General Manager

6/10 - Ok

Tamerick

Pontos positivos: Serviço e funcionários
Hospedou-se por 1 diária em abr. de 2024

10/10 - Excelente

Kristen

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I stayed 1 night in a 2 bed Queen and the room was BIG, right across from the Mercedes Benz Stadium and I had a great view of it. The room was spotless, I had plenty of counter space and I slept SO good OMG! I met Josh at my check-in and check-out and he was PHENOMENAL! Very respectful, nice, knowledgeable and accommodated me in whatever I needed. EVERY hotel needs Josh! My bartender was XM and she was soooo delightful omg. Anytime I visit ATL, I will always stay at Reverb. Josh and XM need a promotion with a nice raise!!!
Hospedou-se por 1 diária em mai. de 2024
Resposta de General Manager em 7 de mai. de 2024
Dear Kristen,Reading your review truly made our day! It's wonderful to hear we were able to deliver a positive experience, and that you appreciated our pristine and spacious accommodations and views, as well as the exceptional hospitality you received from our Crew Josh and XM during your time with us; we will be sure to pass along your kind words! We also consider it a huge compliment that we are now your hotel of choice in the area! From all of us Reverb By Hard Rock Downtown Atlanta, thank you for your lovely review, and we look forward to your return.Sincerely,Derek SumpterReverb General Manager

10/10 - Excelente

Gerardo

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The room was clean, with a great view and walking distance to very popular places
Hospedou-se por 1 diária em mai. de 2024
Resposta de General Manager em 7 de mai. de 2024
Dear Gerardo,We were happy to provide you with clean, convenient accommodations, and we're glad you enjoyed the view. Please come stay at Reverb By Hard Rock Downtown Atlanta again the next time you're in the area.Sincerely,Derek SumpterReverb General Manager

10/10 - Excelente

Gordon

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The LED lights under the bed that looked so cool in the pictures did not work and that was a massive bummer. Other than that it was a 10/10 experience. Super friendly staff, super cool and cozy room, the roof top bar is awesome!
Hospedou-se por 2 diárias em mai. de 2024
Resposta de General Manager em 7 de mai. de 2024
Dear Gordon,Thank you for staying with us during your time in Atlanta! We are delighted our hospitable Crew left a memorable impression on you, and we appreciate you mentioning our comfortable accommodations and lively RT60. Sit tight while we check Back Stage regarding the LED lights to ensure any necessary repairs are made promptly. It was truly a pleasure having you here, and we hope you return soon!Sincerely,Derek SumpterReverb General Manager

10/10 - Excelente

Kaley

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mai. de 2024

10/10 - Excelente

Moises

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mai. de 2024

10/10 - Excelente

makenna

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Best hotel we have been to by far ! The staff was super friendly and helpful. The beds are very comfortable and we felt very safe. We will definitely be back !
Hospedou-se por 1 diária em mai. de 2024
Resposta de General Manager em 7 de mai. de 2024
Dear Makenna,Your praise just made our day! Our comfortable beds are perfect for ending a fun, long Atlanta day, and our team is always there to make sure you're taken care of and given anything you need to make your stay that much better. We'll share your compliments, and we hope to welcome you back soon to Reverb By Hard Rock Downtown Atlanta.Sincerely,Derek SumpterReverb General Manager

10/10 - Excelente

Breasha

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 2 diárias em abr. de 2024

10/10 - Excelente

Christopher

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Everything about my stay was amazing, I cannot wait to go back with my wife
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 3 de mai. de 2024
Dear Christopher,It was a pleasure to welcome you as our Valued Fan, and we’re elated that you thoroughly enjoyed your stay with us. Thank you for your perfect rating, and we look forward to welcoming you and your wife back soon!Sincerely,Derek SumpterReverb General Manager

8/10 - Boa

Ahkem

Hospedou-se por 2 diárias em abr. de 2024

10/10 - Excelente

Ajibola

The location and the convenient of the environment. But needs to add pools to the
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 3 de mai. de 2024
Dear Ajibola,Thank you for taking the time to provide your review of Reverb By Hard Rock Downtown Atlanta. We are delighted to hear that you were thrilled with our location and its atmosphere. Your feedback regarding a pool is appreciated as we always look to enhance the guest experience. We look forward to your next stay with us.Sincerely,Derek SumpterReverb General Manager

10/10 - Excelente

Tamara

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024

2/10 - Terrível

Kelley

Pontos negativos: Serviço e funcionários
Hospedou-se por 3 diárias em abr. de 2024

10/10 - Excelente

Greer

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Nice amenities
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 29 de abr. de 2024
Dear Valued Fan, We're thrilled you enjoyed our amenities at Reverb By Hard Rock Downtown Atlanta. If you ever need anything during your stay, our Crew is here to assist you. We are looking forward to welcoming you back for another great experience!Sincerely,Derek SumpterReverb General Manager

8/10 - Boa

Bonnie

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff and food was amazing but tv in room did not work and they could not send anyone to fix it after hours. Beds were low to the ground but comfortable. Convenient to Mercedes Benz stadium. Parking is a little pricey.
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 29 de abr. de 2024
Dear Bonnie,We appreciate you staying with us and taking the time to leave us a review. It's great to know that our friendly Crew made you feel welcome and that our location worked well for your plans. However, we apologize for any issues with the TV, and we'll follow up to ensure this gets addressed. Should you be in the area again, please consider returning to see us.Sincerely,Derek SumpterReverb General Manager

10/10 - Excelente

Cristian

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice new Hotel with good atmosphere , next to Mercedes stadium!
Hospedou-se por 2 diárias em abr. de 2024
Resposta de General Manager em 26 de abr. de 2024
Dear Cristian, our Valued Fan,Thank you for choosing to stay with us and for taking the time to share your five-star experience! We are thrilled to hear that our location and awesome atmosphere added to the enjoyment of your visit. Our Crew looks forward to welcoming you back to Reverb By Hard Rock Downtown Atlanta very soon for another memorable stay.Sincerely,Derek SumpterReverb General Manager

8/10 - Boa

DENISE

Viagem de negócios, Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
"Stayed for 4 delightful nights and thoroughly enjoyed my experience. The housekeeping service was impeccable, and the bartender from Haiti provided exceptional service. The front desk staff was superb as well. Overall, it's a fantastic place to stay, and I look forward to returning whenever I'm in Atlanta."
Hospedou-se por 4 diárias em abr. de 2024
Resposta de General Manager em 26 de abr. de 2024
Dear Denise,Thank you for sharing your experience. We're thrilled to hear that you enjoyed your stay, highlighted by the exceptional service from our Crew. Your positive feedback is greatly appreciated, and it motivates us to continue providing outstanding hospitality. We look forward to welcoming you back to Atlanta for another delightful visit!Sincerely,Derek SumpterReverb General Manager