Todas as avaliações exibidas descrevem experiências reais de hóspedes. Apenas viajantes que reservaram uma estadia pela nossa plataforma podem enviar uma avaliação. Verificamos as avaliações de acordo com as nossas diretrizes e publicamos todas elas, sejam positivas ou negativas.Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 374 de 1001 avaliações" "
10 - Excelente
374
Nota 8 - Boa. 237 de 1001 avaliações" "
8 - Boa
237
Nota 6 - Ok. 157 de 1001 avaliações" "
6 - Ok
157
Nota 4 - Insatisfatória. 105 de 1001 avaliações" "
4 - Insatisfatória
105
Nota 2 - Terrível. 128 de 1001 avaliações" "
2 - Terrível
128
7,8/10
Limpeza
8,2/10
Serviço e funcionários
7,0/10
Comodidades
7,4/10
Condições e instalações da propriedade
7,0/10
Cuidado com o meio ambiente
Avaliações
8/10 - Boa
Divina
1 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Divina
Hospedou-se por 1 diária em dez.. de 2023
2/10 - Terrível
Antonio
Viagem com a família
8 de set. de 2020
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Antonio
Hospedou-se por 1 diária em set. de 2020
Resposta de Dionne Ford, General Manager em 11 de set. de 2020
Dear Valued Guest,
I apologize for any inconvenience that you may have experienced during your stay with us. Please call me direct so that I can get an understanding of your stay.
At your service,
8/10 - Boa
Tiffany
19 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
All the reviews are correct pertaining to this hotel. I enjoyed my stay. Breakfast was fresh and good. The staff was amazing, although I did have an issue with checking in at 3 pm, which has been a continuing issue with several customers reviews. Not sure why this is a regular problem for them. I would definitely stay here again for sure!!
Tiffany
Hospedou-se por 1 diária em mai. de 2024
6/10 - Ok
SANGCHUL
17 de mai. de 2024
SANGCHUL
Hospedou-se por 1 diária em mai. de 2024
Resposta de GM em 20 de mai. de 2024
Dear Sangchul, thank you for sharing your feedback. We appreciate your insights and apologize for any inconvenience. Rest assured, we’ll address the issues you’ve raised. We hope to have another chance to serve you better.”
6/10 - Ok
Jennique
16 de mai. de 2024
Pontos negativos: Serviço e funcionários
Jennique
Hospedou-se por 1 diária em mai. de 2024
Resposta de GM em 20 de mai. de 2024
Hi Jennique, thank you for sharing your feedback. We appreciate your insights and apologize for any inconvenience. Rest assured, we’ll address the issues you’ve raised. We hope to have another chance to serve you better.”
6/10 - Ok
Leidy
15 de mai. de 2024
na
Leidy
Hospedou-se por 2 diárias em mai. de 2024
Resposta de GM em 20 de mai. de 2024
Dear Leidy, we’re truly sorry to hear about your experience. Please accept our sincere apologies. We’re committed to improving, and your feedback helps us do just that. We hope you’ll give us another opportunity to exceed your expectations.”
10/10 - Excelente
Kristy
Viagem com animais de estimação, Viagem com família e crianças pequenas
14 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice staff, good breakfast and comfy beds
Kristy
Hospedou-se por 1 diária em abr. de 2024
10/10 - Excelente
Lucille
Viagem com a família
10 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff was exceptional, everyone including the general manager. Always greeted by staff. Issue with key remedied immediately. I would stay here again & again. Breakfast was fresh. Dining area clean.
Lucille
Hospedou-se por 5 diárias em mai. de 2024
10/10 - Excelente
Joseph, Oak Park
10 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
convenient to everything I wanted to see in Atlanta
Joseph
Hospedou-se por 4 diárias em mai. de 2024
10/10 - Excelente
Polly
Viagem de negócios
8 de mai. de 2024
Pontos positivos: Limpeza e serviço e funcionários
Nice value, comfort and convenient location for short trip. The hotel seemed dated compared to other Hyatt Place hotels I've stayed at but the staff was super friendly and very efficient. The little couch had some stains and small tear and the furniture was worn. Again, it was a good value, the room was clean and the ac worked great. I check out tomorrow so hopefully all the good experiences I've had to this point will continue thru the check out process. Also the shuttle driver was very polite and not intrusive. Very professional.
Polly
Hospedou-se por 2 diárias em mai. de 2024
2/10 - Terrível
andres
Viagem com a família
6 de mai. de 2024
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We arrive at 4pm to the check in and the room is not ready, we not recive any compensation for that, the breakfast is terrible 3 days is the same dishes, they dont have cribs for the baby, the AC foe the room is not working good... so is very poor experience, please not coming whit kids, ands family.. the pool are close always.
Andres c
andres
Hospedou-se por 3 diárias em mai. de 2024
Resposta de GM muktar em 6 de mai. de 2024
Dear Andres C,We appreciate your candid feedback, and we hope you will give us another chance to provide you with an improved experience. If you have any further concerns, please feel free to reach out to our guest services team directly.Thank you for choosing our hotel, and we hope to welcome you back in the future.Sincerely,
6/10 - Ok
Nica
Viagem com a família
3 de mai. de 2024
Pontos positivos: Comodidades
I did like the breakfast room they have a lot of variety to choose from, didn’t like the fact they didn’t have an indoor pool,that was a nuisance to me and my daughter.
Nica
Hospedou-se por 5 diárias em abr. de 2024
Resposta de GM em 6 de mai. de 2024
We appreciate your candid feedback, and we hope you will give us another chance to provide you with an improved experience. If you have any further concerns, please feel free to reach out to our guest services team directly.Thank you for choosing our hotel, and we hope to welcome you back in the future.Sincerely,
4/10 - Insatisfatória
Lorraine
Viagem a dois
3 de mai. de 2024
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It was advertised as having a cafe and bar which were not available. Pictures were not anywhere representative of this property. Absolutely would not recommend. If this is Hyatts standard it’s very questionable. Hyatt needs to check on its properties and advertising. Totally deceiving.
Lorraine
Hospedou-se por 1 diária em mai. de 2024
Resposta de GM muktar em 6 de mai. de 2024
Dear Guest,Thank you for sharing your feedback regarding your recent stay at our property. We apologize for any inconvenience you experienced during your visit. We appreciate your candid review, and we hope you will consider staying with us again. If you have any additional concerns, please feel free to reach out to our guest services team directly.Thank you for choosing our property, and we look forward to serving you better in the future.Sincerely,
8/10 - Boa
Casaundra
2 de mai. de 2024
Casaundra
Hospedou-se por 1 diária em abr. de 2024
6/10 - Ok
Shreya
29 de abr. de 2024
Shreya
Hospedou-se por 2 diárias em abr. de 2024
Resposta de GM em 6 de mai. de 2024
We appreciate your candid review, and we hope you will consider staying with us again. If you have any additional concerns, please feel free to reach out to our guest services team directly.Thank you for choosing our property, and we look forward to serving you better in the future.Sincerely,
8/10 - Boa
Jasmine
Viagem em grupo
28 de abr. de 2024
Pontos positivos: Serviço e funcionários
I loved that it has a free shuttle to the airport since we were staying to go straight to the airport
Jasmine
Hospedou-se por 1 diária em abr. de 2024
10/10 - Excelente
Clair
Viagem a dois
25 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great comfy bed & pillows. Staff friendly and helpful.
Clair
Hospedou-se por 2 diárias em abr. de 2024
2/10 - Terrível
Tayika
Viagem a dois
25 de abr. de 2024
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Check in process was very inconvenient. The hotels system was down and we were unable to check in until 5:30pm. We needed to be ready for an event by 6 so this was a huge inconvenience. When we contacted the hotel to see if we could possibly go to another location, they were not helpful and told us “these things happen”.
Tayika
Hospedou-se por 1 diária em abr. de 2024
10/10 - Excelente
Ramil
24 de abr. de 2024
Ramil
Hospedou-se por 1 diária em abr. de 2024
Resposta de GM em 20 de mai. de 2024
Dear Ramil, thank you for choosing our hotel! We’re delighted to hear that you had a wonderful stay. Your positive feedback encourages our team to keep delivering exceptional service. We look forward to welcoming you back soon!”
10/10 - Excelente
Andriy
23 de abr. de 2024
Andriy
Hospedou-se por 1 diária em abr. de 2024
Resposta de GM muktar em 6 de mai. de 2024
Thank you for choosing us and giving us a perfect rating. We’re delighted that your stay exceeded your expectations. Your feedback is invaluable to us, and we’re thrilled to have contributed to your memorable experience. We look forward to welcoming you back for another exceptional stay
10/10 - Excelente
Clair
Viagem a dois
21 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
All staff were friendly and very helpful.
Clair
Hospedou-se por 1 diária em abr. de 2024
Resposta de GM em 6 de mai. de 2024
Thank you for choosing us and giving us a perfect 5/5 rating. We’re delighted that your stay exceeded your expectations. Your feedback is invaluable to us, and we’re thrilled to have contributed to your memorable experience. We look forward to welcoming you back for another exceptional stay
2/10 - Terrível
Liliana, RIVERBANK
20 de abr. de 2024
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
Nothing
Liliana
Hospedou-se por 3 diárias em abr. de 2024
8/10 - Boa
Jeffrey
Viagem com a família
18 de abr. de 2024
Pontos positivos: Limpeza e serviço e funcionários
Property was undergoing renovation and updating, so not as "sparkling" as others where we've stayed. But people are friendly and helpful.
Jeffrey
Hospedou-se por 1 diária em abr. de 2024
Resposta de Jenice Alexander FOM em 19 de abr. de 2024
Thank you so much for taking the time to leave us feedback. We’re glad that you enjoyed your stay at Hyatt Place Atlanta North. We hope to see you again soon!
4/10 - Insatisfatória
Beatris
17 de abr. de 2024
Pontos negativos: Limpeza e serviço e funcionários
I booked my stay through Expedia. I called a week before to ask for conjoining rooms. The agent at the hotel was able to put it in and said I will have conjoining rooms. When l get there I alga e my name they charged me for one room when I paired for 2. The girl at the front desk had a nasty attitude looks like she hates her job. She told me well call Expedia beacuse I only have one room etc. I called and and Expedia called the problem was fixed but they didn’t have my room connected not even the same floor. Soon as we get to the first room the door to the bathroom is broken. The second room as soon as I walked in it smelled like fish, the beds and the sofa has stains on it, the floors are filthy, Bathroom shower head has mold on it tub was dirty. When I asked to speak to the manger conviently there was no manger on duty. Customer service sucks. They need to do better.
Beatris
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Jyneshia em 17 de abr. de 2024
Good morning Beatris,I do apologize for the inconvenience you endured during your stay if you could please contact me here at the property I would like to follow up on the issue.
10/10 - Excelente
Scott, Cottage City
14 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very friendly staff!
Scott
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Jenice Alexander FOM em 19 de abr. de 2024
Thank you so much for taking the time to leave us feedback. We’re glad that you enjoyed your stay at Hyatt Place Atlanta North. We hope to see you again soon!
2/10 - Terrível
Bianca
13 de abr. de 2024
Bianca
Hospedou-se por 1 diária em abr. de 2024
Resposta de GM em 6 de mai. de 2024
Dear Bianca,We're disappointed to hear about your experience, and we'll strive to do better. We apologize for the inconvenience and would appreciate another chance to earn your business.
2/10 - Terrível
Bianca
Viagem com família e crianças pequenas
12 de abr. de 2024
Pontos positivos: Limpeza e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
The supervisor busted in the room on us ... Almost hit my brother in face without knocking . Was very rude and saying our room was torn up because waiting on housekeeping to remove trash and they come every other day then said something bout us having to guest when we were in a suite with a living room and bedroom area . Was very rude hung up in my face ... Housekeeping even said nothing was wrong with our room .... I asked for corporate number they said they didn't know it.
Bianca
Hospedou-se por 2 diárias em abr. de 2024
Resposta de GM muktar em 19 de abr. de 2024
Hi Bianca , I'm truly sorry for any frustration you have experienced. Our goal is to provide exceptional service, and we realize that we have not met your expectations in this instance. Please know that we take your feedback seriously and will work to improve, Thank you
2/10 - Terrível
RIGOBERTO
9 de abr. de 2024
RIGOBERTO
Hospedou-se por 1 diária em abr. de 2024
Resposta de GM em 20 de mai. de 2024
Dear Rigoberto, we appreciate your honest feedback. We apologize for any inconvenience you experienced during your stay. Rest assured, we take your comments seriously and will address them promptly. Thank you for helping us improve.”
10/10 - Excelente
Dominga
8 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The ladies that works at front desk, breakfast, housekeepers are very nice
Dominga
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Jenice Alexander FOM em 19 de abr. de 2024
Thank you so much for taking the time to leave us feedback. We’re glad that you enjoyed your stay at Hyatt Place Atlanta North. We hope to see you again soon!
10/10 - Excelente
Kerri
Viagem em grupo, Viagem com a família
7 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
the front desk staff was so nice!
Kerri
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Jenice Alexander FOM em 19 de abr. de 2024
Thank you so much for taking the time to leave us feedback. We’re glad that you enjoyed your stay at Hyatt Place Atlanta North. We hope to see you again soon!
4/10 - Insatisfatória
DEBRA
Viagem com a família, Viagem com família e crianças pequenas
5 de abr. de 2024
Pontos negativos: Comodidades e condições e instalações da propriedade
The young lady at check in was terrific, attitude was great, but the lady in the kitch has a very nasty attitude, the house keep sreals..she tried to hid my daughter's minnie mouse that she got in her easter basket insted of her returing it after she cleaned she hid it on her cart locked in a clost and the young man who works there helped use find it sad to take from a child....and we were down stair and she walke by us multiple times thats y she didnt take it right then and there....bring ur own cups and plenty of bottle water bc a bottle here is 3.00 and something....as far as the room i give them a 1.5 rating...imma post pic on google so u can see for your self why over all i will not be staying here again...them four days were hell...
DEBRA
Hospedou-se por 1 diária em mar. de 2024
10/10 - Excelente
Amber
5 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Enjoyed our stay
Amber
Hospedou-se por 1 diária em abr. de 2024
Resposta de Jenice Alexander FOM em 5 de abr. de 2024
Thank you so much for taking the time to leave us feedback. We’re glad that you enjoyed your We hope to see you again!
8/10 - Boa
Chimere, Poinciana
2 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Chimere
Hospedou-se por 1 diária em mar. de 2024
Resposta de GM em 6 de mai. de 2024
We appreciate your candid feedback, and we hope you will give us another chance to provide you with an improved experience. If you have any further concerns, please feel free to reach out to our guest services team directly.Thank you for choosing our hotel, and we hope to welcome you back in the future.Sincerely,
10/10 - Excelente
Asis
1 de abr. de 2024
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Asis
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Jenice Alexander FOM em 5 de abr. de 2024
Thank you so much for taking the time to leave us a rating. We’re glad that you enjoyed your We hope to see you again!
8/10 - Boa
Simona
31 de mar. de 2024
Pontos positivos: Limpeza e serviço e funcionários
No plugs near bed
Simona
Hospedou-se por 1 diária em mar. de 2024
Resposta de Jenice Alexander FOM em 19 de abr. de 2024
Thank you so much for taking the time to leave us feedback. We’re glad that you enjoyed your stay at Hyatt Place Atlanta North. We hope to see you again soon!
8/10 - Boa
Nick
Viagem com a família
31 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Good place. Just wish they had vending machines.
Nick
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Jenice Alexander FOM em 5 de abr. de 2024
Thank you so much for taking the time to leave us feedback. We’re glad that you enjoyed your stay here at Hyatt Place Atlanta North. I apologize you didn't see our gallery area where our offer a variety of snacks. We hope to see you again soon!
10/10 - Excelente
Simona
30 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great stay
Simona
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Jenice Alexander FOM em 19 de abr. de 2024
Thank you so much for taking the time to leave us feedback. We’re glad that you enjoyed your stay at Hyatt Place Atlanta North. We hope to see you again soon!
10/10 - Excelente
Gustavo
30 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice place to stay
Gustavo
Hospedou-se por 1 diária em mar. de 2024
Resposta de Jenice Alexander FOM em 5 de abr. de 2024
Thank you so much for taking the time to leave us feedback. We’re glad that you enjoyed your Hyatt Place Atlanta North. We hope to see you again soon!
4/10 - Insatisfatória
Amish
Viagem de negócios
30 de mar. de 2024
Pontos negativos: Serviço e funcionários e comodidades
While room and breakfast were good, I would not go back to this place again. Sofabed was fragile and risky to sleep on. No way to contact front desk from the room as no phone in the room. We requested an extra blanket/pillow and surprisingly they were out of the pillow and literally favored us by giving a blanket which was so old and worn out that you can't use it. While room had basic TV channels, they took the remote from the room while we were away. We spent 20 mins searching for it thinking that we lost it. When asked at the front desk, they didn't tell us until a cable guy noticed us talking and mentioned that the owners has asked to remove remotes from all the rooms.
Amish
10/10 - Excelente
Evelyn
Viagem com a família, Viagem com família e crianças pequenas
25 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff was amazing
Evelyn
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Jenice Alexander FOM em 28 de mar. de 2024
Thank you so much for taking the time to leave us feedback. We’re glad that you enjoyed your stay at Hyatt Place Atlanta North. We hope to see you again soon!
10/10 - Excelente
Kathleen
25 de mar. de 2024
Kathleen
Hospedou-se por 1 diária em mar. de 2024
Resposta de Jenice Alexander FOM em 19 de abr. de 2024
Thank you so much for taking the time to leave us feedback. We’re glad that you enjoyed your stay at Hyatt Place Atlanta North. We hope to see you again soon!
6/10 - Ok
Anoop
25 de mar. de 2024
Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Very old property
Anoop
Hospedou-se por 2 diárias em mar. de 2024
2/10 - Terrível
Lisa
24 de mar. de 2024
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
Mole in bathroom, sink handle broken, rust on tower bars , tiny closet, overall not so clean
Lisa
Hospedou-se por 3 diárias em mar. de 2024
10/10 - Excelente
Saleem
23 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Saleem
Hospedou-se por 1 diária em mar. de 2024
Resposta de Jenice Alexander FOM em 19 de abr. de 2024
Thank you so much for taking the time to leave us feedback. We’re glad that you enjoyed your stay at Hyatt Place Atlanta North. We hope to see you again soon!
4/10 - Insatisfatória
Reyes
23 de mar. de 2024
Pontos positivos: Limpeza e serviço e funcionários
Reyes
Hospedou-se por 1 diária em mar. de 2024
10/10 - Excelente
Sofia
Viagem com a família
19 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
For sure I will return
Sofia
Hospedou-se por 1 diária em mar. de 2024
Resposta de GM em 20 de mar. de 2024
Thank you for choosing us and giving us a perfect 5/5 rating. We’re delighted that your stay exceeded your expectations. Your feedback is invaluable to us, and we’re thrilled to have contributed to your memorable experience. We look forward to welcoming you back for another exceptional stay.
10/10 - Excelente
Kayla
Viagem a dois
17 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The room was amazing and big very very clean
Kayla
Hospedou-se por 1 diária em mar. de 2024
Resposta de GM em 20 de mar. de 2024
Thank you for your wonderful feedback! We’re thrilled that you found the room amazing, spacious, and impeccably clean. Our team takes great pride in maintaining high standards, and it’s rewarding to know that we exceeded your expectations. Your kind words motivate us to continue providing exceptional service. We look forward to welcoming you back soon!
8/10 - Boa
Lee
11 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Lee
Hospedou-se por 1 diária em mar. de 2024
Resposta de Jenice Alexander FOM em 20 de mar. de 2024
We’re really grateful and appreciate you taking the time to share your rating with us. We hope to see you again soon!
2/10 - Terrível
Selina
9 de mar. de 2024
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
Just not a clean property.
Selina
Hospedou-se por 1 diária em mar. de 2024
Resposta de GM em 20 de mar. de 2024
We sincerely apologize for any inconvenience you experienced during your stay. Cleanliness is of utmost importance to us, and we regret that we fell short of your expectations. Rest assured, we take your feedback seriously and will address this promptly. We appreciate your honesty and hope to have the opportunity to improve your experience in the future. Thank you for bringing this to our attention.
6/10 - Ok
Donte
4 de mar. de 2024
Pontos positivos: Serviço e funcionários
Shuttle driver was rude hotel was over booked
Donte
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Jenice Alexander FOM em 20 de mar. de 2024
Dear Donte, we're disappointed to hear about your experience, and we'll strive to do better. We apologize for the inconvenience/frustration and would appreciate another chance to earn your business if the opportunity presents.