Dear Guest,Thank you for sharing your experience with us. We're glad you found several positive aspects during your four-night stay, despite some areas that need improvement. Your feedback regarding room comfort, cleanliness, and the courteous service is appreciated. We apologize for any inconvenience experienced during check-in and with the restaurant reservation process. We'll address these concerns internally to enhance our guests' experiences.Warm greetings from the captivating Riviera Maya.Ahiram TavarezOnline ReputationBahía Principe Luxury Akumal

We appreciate you choosing our resort for your holidays. We would have liked to know your comments through this important medium

Querido Huésped: En nombre de nuestro equipo le damos las gracias por tomarse el tiempo para reunir los detalles de su experiencia de vacaciones nuestro hotel. Siempre nos esforzamos para proporcionar a nuestros huéspedes con el servicio de la más alta calidad para que puedan permanecer absolutamente contentos con sus vacaciones. Por los puntos que mejora que menciona, le informo que ya hemos remitido su opinión a los departamentos involucrados para apliacr las acciones necesarias que garanticen la calidad de nuestros servicios. Gracias de nuevo por su elección y esperamos que nos de la oportunidad de hospedarle de nuevo. Enviándole nuestros mejores saludos, Karina Guzman Bahia Principe Luxury Akumal.

Estimada Huésped, Queremos agradecerle enormemente por compartir con nosotros sus comentarios con respecto a su reciente estancia en nuestro hotel, realmente fue un deleite el haber sido su anfitrión y esperamos que nuestros servicios y equipo de trabajo estuvieran a la altura de sus expectativas. Saludos cordiales de la Riviera Maya, Lucero Alvarado Bahia Principe Luxury Akumal

Dear Guest: Thank you for choosing our facility as your holiday destination.We are happy to know that you completely enjoyed your holidays at the resort.It was honor for our entire team to be at your service again making your holiday enjoyable. Best regards, Lucero Alvarado Bahia Principe Luxury Akumal

Dear Guest, We would like to express our gratitude for choosing our hotel for your vacations. We thank you for your evaluation and we hope that you spent a wonderful holiday in the resort. If you choose us again as your holiday destination it will be pleasure to serve you again in the best possible way. Kind Regards,

Dear Guest, We would like to express our gratitude for choosing our hotel for your vacations. We thank you for your evaluation and we hope that you spent a wonderful holiday in the resort. If you choose us again as your holiday destination it will be pleasure to serve you again in the best possible way. Kind Regards,

Dear Guest,Thank you for your kind words about our staff, resort, pools, and food! We're glad you enjoyed your stay and found the snorkeling area beautiful. We appreciate your feedback about the beach and will keep it in mind for future improvements. We look forward to your return!Warm greetings from the Riviera Maya,Ahiram Tavarez Online Reputation Bahía Principe Luxury Akumal

Dear Guest,We appreciate you choosing our resort for your recent getaway and also for sharing your comments with us. We hope to have the opportunity to change your perception in the future as we believe you will enjoy our new services.Best regards,Ahiram TavarezOnline ReputationBahía Principe Luxury Akumal

Dear Guest,Thank you for sharing your experience. We're delighted to hear you enjoyed your stay and appreciated the service from our staff. We also value your feedback on the room conditions and will consider it for future improvements.Warm greetings from the Riviera Maya.Ahiram Tavarez Online Reputation Bahía Príncipe Luxury Akumal

Dear Guest, Thank you very much for giving us the opportunity to welcome you in our little paradise.We look forward to your return!Ahiram TavarezOnline ReputationBahia Principe Luxury Akumal

Dear Guest,Thank you for choosing our hotel for your getaway. We would have loved to know more about your stay with us.We look forward to welcoming you back.Kind Regards, Ahiram TavarezOnline ReputationBahía Principe Luxury Akumal

Dear Guest,We thank you for choosing us and we would have liked to hear your comments through this important medium.Best regards!Ahiram TavarezOnline ReputationBahía Principe Luxury Akumal

Dear Guest,Thank you for sharing your experience with us! We're delighted to hear you had a fantastic stay and enjoyed our dining options and excellent staff. We appreciate your feedback regarding bicycle rentals, restaurant reservations, and show charges. Your comments will help us improve our services. We look forward to welcoming you back for another wonderful stay.Best regards from the Riviera Maya,Ahiram TavarezOnline ReputationBahía Principe Luxury Akumal

Dear Guest,Thank you for your feedback. We're glad to hear you love our property and that you've visited us several times. Your comments on updating and staff information are valuable, and we'll work on improving these areas. We look forward to welcoming you back and giving you a chance to change your perception.Kind greetings from Mexico,Ahiram Tavarez Online Reputation Bahía Principe Luxury Akumal

Dear Guest,Thank you for your positive feedback! We're delighted to hear you enjoyed our friendly staff, excellent food, and the beauty of our resort. We look forward to welcoming you back soon.Warm greetings from the Riviera Maya,Ahiram Tavarez Online Reputation Bahía Principe Luxury Akumal

Dear Guest, Thank you very much for giving us the opportunity to welcome you in our little paradise.We look forward to your return!Ahiram TavarezOnline ReputationBahia Principe Luxury Akumal

Hi Vonzelle,Thank you for sharing your feedback. We're glad to hear that you had a great time and met awesome people. It's also wonderful to know that our guest services team was attentive and went the extra mile. We hope to have the opportunity to change your perception in the future as we believe you will enjoy our new services. Kind greetings from Mexico,Ahiram TavarezOnline ReputationBahía Principe Luxury Akumal

Dear Guest,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the variety and freshness of our food, as well as the numerous options for pools and beach areas. We appreciate your recommendation and look forward to welcoming you back for another great stay.Warm greetings from the Riviera Maya,Ahiram TavarezOnline ReputationBahía Principe Luxury Akumal

Dear Guest, Thank you very much for your visit and review.Greetings from the Riviera Maya!Ahiram Tavarez Online ReputationBahia Principe Luxury Akumal

Estimado Huésped, Muchas gracias por su visita y su calificación.¡Saludos desde la Riviera Maya!Ahiram Tavarez Online ReputationBahía Principe Luxury Akumal

Dear Guest,We are glad that you had a pleasant vacation in our hotel. Thank you for choosing us and for sharing your comments and insights through this important medium.For an even better experience, we invite you to contact us prior to your arrival to ensure the best possible service during your future stay.Warm regards from the Riviera Maya!Ahiram TavarezOnline ReputationBahía Príncipe Luxury Akumal

Dear Guest, Thank you very much for your visit and your rating.Greetings from México!Ahiram Tavarez Online ReputationBahia Principe Luxury Akumal

Dear Guest,We're delighted to hear that you enjoyed your overall experience with us, including the service, food, beaches, views, and activities. We appreciate your feedback about the rooms and will certainly take it into consideration for future improvements. Warm greetings from the Riviera Maya! Ahiram TavarezOnline ReputationBahía Principe Luxury Akumal

Dear Guest,Thank you for choosing our little paradise for your holiday!We look forward to welcoming you back and giving you another unforgettable lifetime experience.Kind regards, Ahiram TavarezOnline ReputationBahía Principe Luxury Akumal

Hi Carlos,We appreciate your feedback and are glad you enjoyed our property and services. We're sorry to hear that the night shows and beach didn't meet your expectations. We hope to have the opportunity to improve and provide a better experience for you in the future. Warm greetings from the Riviera Maya,Ahiram TavarezOnline ReputationBahía Principe Luxury Akumal

Hi Amy,We sincerely apologize for the inconvenience caused by the smoking issues you encountered during your stay. Maintaining a non-smoking environment is a priority for us, and we regret that this wasn't properly enforced during your visit. Your feedback is invaluable, and we'll address this matter with our team to ensure such incidents are handled more effectively in the future. If you have any further concerns, please don't hesitate to contact us.Warm greetings from the Riviera Maya,Ahiram TavarezOnline ReputationBahía Principe Luxury Akumal

Dear Guest,We are glad to know that you have spent a nice vacation in our hotel; we thank you for choosing us.Best regards!Ahiram TavarezOnline ReputationBahía Principe Luxury Akumal

Hi Jazmin,We appreciate your feedback and apologize for any disappointment caused by our beverage offerings. Your satisfaction is important to us, and we'll take your comments into consideration as we strive to enhance our services. If you have any further concerns, please don't hesitate to let us know.Warm regards from the Riviera Maya,Ahiram TavarezOnline ReputationBahía Principe Luxury Akumal

Hi Peter,Thank you for your wonderful feedback! We're delighted to hear that you enjoyed the climate, beach, and entertainment during your stay. We'll be sure to pass along your compliments to our dedicated staff. We look forward to welcoming you back soon for another fantastic experience! Warm greetings from Mexico,Ahiram TavarezOnline ReputationBahía Principe Luxury Akumal

Hi Wesley,We're truly sorry to hear about your experience, and we understand the concern, especially with your wife's condition. Your comfort and well-being are our utmost priority, and we regret that we couldn't meet your expectations during your stay.If you have any further questions or concerns, please don't hesitate to reach out to us. We're here to assist in any way we can to ensure your future experiences with us are enjoyable and memorable.Warm regards from the Riviera Maya,Ahiram TavarezOnline ReputationBahía Principe Luxury Akumal

Dear Guest,Thank you for your glowing recommendation! We're thrilled to hear that you had a wonderful time at our resort and that you plan to return. It would be our pleasure to welcome you back for another fantastic stay in the future. Warm greetings from the Riviera Maya,Ahiram TavarezOnline ReputationBahía Principe Luxury Akumal

Hi Pawel,Thank you for sharing your experience at Bahia Principe Luxury Akumal! We're delighted to hear that we could accommodate your family with side-by-side rooms and that you found the resort to be great, fun, and safe for your entire family. It's wonderful that even though your children didn't utilize the Kids Club, they still felt included during shows. We're glad you enjoyed the variety of food options at the buffet, and we appreciate your feedback regarding the pool hours. We'll take this into consideration for future improvements. We're thrilled that you loved your stay, and we look forward to welcoming you to Bahia Principe in the Dominican Republic this fall! best regards from Mexico,Ahiram TavarezOnline ReputationBahía Principe Luxury Akumal

Dear Guest,Thank you for choosing Bahia Principe Luxury Akumal for your anniversary celebration! We're thrilled to hear that you had an amazing experience and that we were able to meet your expectations. It's wonderful to know that you enjoyed the beautiful beach, impressive service, and delicious food. We hope your anniversary was truly memorable, and we look forward to welcoming you back for many more special occasions in the future! Warm greetings,Ahiram TavarezOnline ReputationBahía Principe Luxury Akumal

Dear Guest,We thank you for choosing us and we would have liked to hear your comments through this important medium.Best regards!Ahiram TavarezOnline ReputationBahía Principe Luxury Akumal

Hi Shannonn,Thank you for bringing this to our attention. We're truly sorry to hear about your experience, and we understand how distressing it can be to have personal items go missing. Your feedback helps us improve, and we apologize for any inconvenience caused. If there's anything else we can assist you with, please don't hesitate to reach out.Warm regards,Ahiram TavarezOnline ReputationBahía Principe Luxury Akumal

Dear Kyle,We're happy to hear that Bahía Principe Luxury Akumal was the perfect choice for your family getaway! Providing convenient access to our sister hotels ensures that there's something for everyone to enjoy. Thank you for choosing us, and we hope to welcome your family back soon for another wonderful stay! best regards from Mexico,Ahiram TavarezOnline ReputationBahía Principe Luxury Akumal

Hi Daniela,Thank you for your visit and for sharing your feedback with us. We're delighted to hear that you enjoyed your stay with us at Bahía Principe Luxury Akumal. We strive to provide exceptional service and amenities to ensure our guests have a memorable experience. We look forward to your return! Warm greetings from the Riviera Maya,Ahiram TavarezOnline ReputationBahía Principe Luxury Akumal

Hi Nicole,We're truly sorry to hear about your disappointing experience during your stay. Please accept our sincerest apologies for the issues you encountered with our staff's behavior, room cleanliness, and maintenance. This does not reflect the high standards we strive to maintain. Your feedback will be shared with our management team for immediate attention and improvement. We hope to have the opportunity to welcome you back in the future and provide you with a much better experience. We look forward to welcoming you back and giving you a chance to change your perception. kind regards,Ahiram TavarezOnline ReputationBahía Principe Luxury Akumal

Dear Guest,Thank you very much for your rating, we hope to welcome you again soon.Best regards from the Riviera Maya,Ahiram TavarezOnline ReputationBahia Principe Luxury Akumal

Dear Guest,We apologize for the disappointment with our food and beverage services. Your feedback will help us improve. We hope for the chance to offer you a better experience in the future. Kind greetings from Mexico,Ahiram TavarezOnline ReputationBahía Principe Luxury Akumal

Dear Guest,Thank you for sharing your feedback with us. We appreciate your positive comments about the cleanliness and amenities of our property. Regarding transportation to Tulum city, we apologize for any inconvenience you experienced. We'll take your feedback into consideration for improvement. We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay in the future. Warm greetings from the Riviera Maya,Ahiram TavarezOnline ReputationBahía Principe Luxury Akumal

Dear Guest,Thank you for your wonderful feedback! We're delighted you enjoyed everything about the hotel. We're sorry about the beach situation, and we'll keep working to improve. If you need anything else, please let us know!best regards from Mexico,Ahiram TavarezOnline ReputationBahía Principe Luxury Akumal

Hi Annemarie,We're thrilled to hear you found the property clean, the staff friendly and helpful, and enjoyed the wonderful food options! Your satisfaction is our priority, and we look forward to welcoming you back for another fantastic stay.Warm greetings from México!Ahiram TavarezOnline ReputationBahía Principe Luxury Akumal

Hi Kelly,Thank you very much for giving us the opportunity of welcoming you to our little Caribbean paradise. We are already looking forward to your next visit to try new adventures, new emotions and meet some of the friendliest staff ready to spoil you.We look forward to your return!Ahiram TavarezOnline ReputationBahia Principe Luxury Akumal

Dear Guest,We're truly sorry to hear about your disappointing experience at our property. Your feedback is invaluable to us as we continuously strive to improve our services. Rest assured, we'll address the issues you've raised with our housekeeping, front desk, and culinary teams to ensure such incidents are not repeated. We hope to have the opportunity to welcome you back in the future and provide you with a much better experience. Warm greetings from the Riviera Maya,Ahiram TavarezOnline ReputationBahía Principe Luxury Akumal

Dear Guest,Thank you for sharing your experience! We're thrilled to hear that you enjoyed many aspects of your stay, from the beach and pool options to the food selection and friendly staff. We appreciate your feedback regarding the areas for improvement, such as the early morning amenities and the temperature in the a la carte restaurants. We'll take your comments into consideration as we continue to enhance our guest experience. We look forward to welcoming you back and providing you with another excellent stay. Warm greetings from Mexico,Ahiram TavarezOnline ReputationBahía Principe Luxury Akumal

Dear Camron,Thank you for sharing your feedback with us. We're glad to hear that you enjoyed the excellent food, friendly staff, cleanliness, and well-maintained beach during your stay at our property. Your comments regarding the availability of daytime activities, poolside shade, swim-up bar locations, evening show charges, and bar selections are duly noted. We appreciate your input as we strive to enhance our guest experience continuously. We hope to have the opportunity to welcome you back for another enjoyable stay. best regards from Mexico,Ahiram TavarezOnline ReputationBahía Principe Luxury Akumal

Hi Ramon,Congratulations on your 25th anniversary! We're thrilled to hear that you had an incredible time celebrating at our resort. It's wonderful to know that you and your wife enjoyed your time together and made unforgettable memories. Thank you for choosing to spend such a special occasion with us. Here's to many more years of love and happiness! Warm greetings from the captivating Riviera Maya,Ahiram TavarezOnline ReputationBahía Principe Luxury Akumal

Dear Guest,We apologize for the inconvenience you experienced during your stay. It's concerning to hear about the lapses in housekeeping service, malfunctioning phones, AC issues, and lack of replenished supplies. Additionally, we're deeply sorry to hear about the quality of some of the food items. Your feedback is invaluable, and we'll address these issues promptly to ensure a better experience for our guests in the future. We hope to have the opportunity to welcome you back and provide you with the exceptional service you deserve. Warm greetings from the captivating Riviera Maya,Ahiram TavarezOnline ReputationBahía Principe Luxury Akumal