Parte interna

Avaliações de The Fairfax at Embassy Row, Washington, D.C.

3.5 out of 5
The Fairfax at Embassy Row, Washington, D.C.
2100 Massachusetts Avenue NW, Washington, DC

Avaliações

8,6

Excelente

Nota 10 - Excelente. 571 de 1001 avaliações" "
Nota 8 - Boa. 267 de 1001 avaliações" "
Nota 6 - Ok. 102 de 1001 avaliações" "
Nota 4 - Insatisfatória. 39 de 1001 avaliações" "
Nota 2 - Terrível. 22 de 1001 avaliações" "

9,0/10

Limpeza

9,0/10

Serviço e funcionários

7,8/10

Comodidades

8,6/10

Condições e instalações da propriedade

Avaliações

10/10 - Excelente

Viajante verificado

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It was pretty nice. Me and my husband went around 4 hours early and we couldn’t checkin but they took our luggage so we could walk around. It was close to restaurants so that makes everything easy for us. Good location. I would definitely come back.
Hospedou-se por 2 diárias em jan. de 2020

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 4 diárias em mar. de 2020

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza e serviço e funcionários
The font desk staff was phenomenal. Particularly, Q. She has both professional and personal bar which makes for a great interaction.
Hospedou-se por 4 diárias em mar. de 2020

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 3 diárias em mar. de 2020
Resposta de HotelMgmt em 16 de mar. de 2020
Thank you for taking a moment to leave us this five-star rating. We are thrilled to have provided you with such a flawless stay and eagerly await your return through our doors!

10/10 - Excelente

Tina

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Embassy Visit
Perfect location for our visit. Our room was very spacious and furnished perfectly! Thankful the valet attendants were understanding and allowed us multiple trips back to our vehicle. Loved the overall feel of this hotel. The breakfast was expensive for the food available on the buffet... but that is the only negative thing I have to say. We would definitely stay here again!
Hospedou-se por 1 diária em fev. de 2020
Resposta de Hotelmgmt em 17 de mar. de 2020
We appreciate your positive feedback, Tina! Please know that we price our food as affordably as possible without sacrificing the quality of our ingredients, but we know every guest's budget is different. As such, we're sorry if our rates caused you distress. That said, we're thrilled to hear that our luxurious guest rooms could provide you with nothing but comfort, and that our friendly, helpful staff could provide you with whatever you needed! We hope to see you again soon here at the Fairfax at Embassy Row, for a truly five star stay!

6/10 - Ok

Viajante verificado

Viagem de negócios, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Pontos negativos: Comodidades
This is a very nice hotel in a great location. Staff is helpful and professional. My problem is with their hidden fees. They advertise overnight parking for $52 but there is an "amenity fee" of $25. All that plus taxes add up to about $90 per night.
Hospedou-se por 3 diárias em mar. de 2020
Resposta de HotelMgmt em 16 de mar. de 2020
We're sorry to hear your stay wasn't as relaxing as it could have been. Please know that we detail all fees and services both online and in-person when asked, but we apologize if you were caught unaware. Having said that, we're happy to hear that our friendly staff and convenient location could still make your stay an enjoyable one. We hope to see you again soon, for an even better experience!

6/10 - Ok

Viajante verificado

Hospedou-se por 3 diárias em mar. de 2020
Resposta de HotelMgmt em 16 de mar. de 2020
It is disappointing to learn that your stay wasn't as ideal as it could have been. We hope to see you again soon for an improved stay.

10/10 - Excelente

Viajante verificado

Viagem de negócios, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Amazing service! Everyone was so helpful. Great location and close to the metro.
Hospedou-se por 2 diárias em mar. de 2020
Resposta de HotelMgmt em 16 de mar. de 2020
Thank you for your kind words! We're thrilled to hear that our friendly, helpful staff and prime location could provide you with a perfect experience here at the Fairfax at Embassy Row! We hope to see you again soon, for another five star stay from start to finish!

10/10 - Excelente

Viajante verificado

Hospedou-se por 4 diárias em mar. de 2020
Resposta de HotelMgmt em 13 de mar. de 2020
Thank you for the five-star rating! We are pleased you were satisfied with all aspects of your guest experience and look forward to welcoming you back.

10/10 - Excelente

Viajante verificado

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I like the breakfast place with options even the whole day, even though I did not use it. Also the happy hour a bit early 3 pm, would like more like 5-7 because at 3 you are probably out in your own business, that I have the chance to use however. Room was excellent, ample and lots of space to relax and work. In view of the virus, I would recommend to sanitize the TV control, phone, and tables in the room, a lot of precaution is never enough in these situation. Thanks for everything.
Hospedou-se por 2 diárias em mar. de 2020

10/10 - Excelente

Arturo, RedOak TX

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
It was close to just about anything we needed. Staff was great. Bartender was awesome.
Hospedou-se por 4 diárias em mar. de 2020
Resposta de HotelMgmt em 10 de mar. de 2020
Thank you for your kind words! We're thrilled to hear our kind, helpful staff could provide you with everything you needed! We hope to see you again soon, for another five star stay at the Fairfax at Embassy Row!

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em mar. de 2020
Resposta de HotelMgmt em 9 de mar. de 2020
Thank you for your high marks! We hope to see you again soon for an even better experience from beginning to end.

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza
Hospedou-se por 1 diária em mar. de 2020
Resposta de HotelMgmt em 9 de mar. de 2020
Thank you! Your five-star rating has brightened our day and we look forward to providing a similar experience the next time you join us.

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 2 diárias em fev. de 2020
Resposta de HotelMgmt em 9 de mar. de 2020
We’re happy you enjoyed your stay! We hope you choose to stay with us again soon.

6/10 - Ok

Viajante verificado

Viagem a dois
Hospedou-se por 2 diárias em dez. de 2017
Resposta de HotelMgmt em 9 de mar. de 2020
We strive to offer all of our guests a top-notch experience and your rating does not reflect a typical stay with us. It is our hope you will visit us again so that we can win you over completely.

6/10 - Ok

Viajante verificado

Viagem de negócios
Pontos positivos: Serviço e funcionários
Flott beliggenhet, men et noe slitt hotell
Fantastisk beliggenhet i byen. Gåavstand til mange av de beste severdighetene i byen og til George town, hvor det finnes mange gode restauranter og barer. Noe slitt og gammelt hotell, men vennlig personell og service. Dårlige frokostmuligheter på hotellet, men mange ok steder i nærheten hvor man kan få frokost.
Hospedou-se por 3 diárias em fev. de 2020
Resposta de HotelMgmt em 17 de mar. de 2020
While we're delighted that you enjoyed our wonderful location and our staff's friendly hospitality, it is disappointing to learn that our breakfast offerings missed the mark. We appreciate your helpful feedback and hope that you will return for a completely flawless experience in future!

10/10 - Excelente

Viajante verificado

Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Beautiful old building, lovely staff, great location.
Hospedou-se por 2 diárias em fev. de 2020
Resposta de Hotelmgmt em 17 de mar. de 2020
Thank you for your kind words! From our luxurious guest rooms to our chic interior design, friendly staff and prime location, everything here is here for you! We hope to see you again soon here at the Fairfax at Embassy Row, for another five star stay!

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2020
Resposta de HotelMgmt em 6 de mar. de 2020
Thank you very much for your five-star rating and hope it won’t be long before we are welcoming you back to make more memories with us!

8/10 - Boa

Jeanne

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Good value for money
It was fine. No room service and no bar open on Sunday evenings are negatives but the staff are very helpful and friendly. Doormen and servers in breakfast room were particularly great. Location is good
Hospedou-se por 7 diárias em fev. de 2020
Resposta de HotelMgmt em 9 de mar. de 2020
We appreciate your positive feedback, Jeanne! Please know we've heard your concerns regarding weekend dining and will be evaluating our hours of operation going forward to ensure we serve our guests the best we can. Having said that, we're happy to hear our friendly staff and prime location could still make your stay comfortable. We hope to see you again soon, for an even better experience!

10/10 - Excelente

Viajante verificado

Hospedou-se por 2 diárias em mar. de 2020
Resposta de HotelMgmt em 4 de mar. de 2020
It was a pleasure to serve as your home-away-from-home and we thank you for taking a moment to share your perfect score. We hope our hotel will be one you return to should your travels ever bring you back to the area.

10/10 - Excelente

Viajante verificado

Hospedou-se por 1 diária em fev. de 2020
Resposta de HotelMgmt em 3 de mar. de 2020
Thank you for taking a moment to leave us this five-star rating. We are thrilled to have provided you with such a flawless stay and eagerly await your return through our doors!

8/10 - Boa

MMOC, Portland, OR

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The Fairfax is a genteel property in a fabulous location. I loved it. I love the wall paper, the carpeting, the art. The staff is super nice and responsive. I would say there are a couple of little things...there was caulking dried on the tub floor, little things like that which I'm only mentioning as a hotel reviewer. My husband and I both know we will stay here again!
Hospedou-se por 3 diárias em fev. de 2020
Resposta de HotelMgmt em 3 de mar. de 2020
We appreciate your positive feedback! Please know we've heard your minor concerns with our guest rooms and are working to rectify them as we speak. Still, we're thrilled to hear that our chic interior design, friendly staff and prime location could still make your stay a stellar one! We hope to see you again soon, for another even better experience!

6/10 - Ok

Viajante verificado

Pontos positivos: Serviço e funcionários e comodidades
Hospedou-se por 3 diárias em fev. de 2020
Resposta de HotelMgmt em 3 de mar. de 2020
Thank you for allowing us to welcome you, however, we are disheartened that your stay did not meet our standard. We would be grateful for another chance to impress you in the future.

8/10 - Boa

Elizabeth

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
My only suggestion would be to install plugs for mobile phone charging on a bedside table. I had to unplug the clock. Otherwise, it was elegant and perfectly located for the event we attended.
Hospedou-se por 1 diária em fev. de 2020
Resposta de HotelMgmt em 4 de mar. de 2020
We appreciate your positive feedback, Elizabeth! We've heard your suggestion regarding outlets and rest assured we will be working to implement this in a future renovation. Having said that, we're thrilled to hear the rest of your stay was flawless! We hope to see you again soon, for a truly perfect experience from start to finish here at the Fairfax at Embassy Row!

6/10 - Ok

Viajante verificado

Pontos positivos: Limpeza e condições e instalações da propriedade
Pontos negativos: Comodidades
Hospedou-se por 2 diárias em fev. de 2020
Resposta de HotelMgmt em 2 de mar. de 2020
It was a delight to have you join us and we hope to impress even more the next time we host you.

10/10 - Excelente

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It needed a better bar/lounge. That's my only suggestion.
Hospedou-se por 1 diária em fev. de 2020
Resposta de HotelMgmt em 2 de mar. de 2020
We appreciate your positive feedback! We're very open to constructive critique, but without specifics on how we can improve your dining experience, we find it difficult to know how to proceed. Still, we will be working with our staff to provide the best service possible. We hope to see you again soon, for a truly five star stay from start to finish!

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em fev. de 2020
Resposta de HotelMgmt em 2 de mar. de 2020
What a treat to find your near-perfect score, thank you! We hope to see you back soon.

10/10 - Excelente

Anders

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Fyra dagar i Washington
Jättetrevligt hotell fina rum bra personal ända negativa frukost med papptallrikar och plastbestik
Hospedou-se por 4 diárias em fev. de 2020
Resposta de HotelMgmt em 3 de mar. de 2020
We appreciate your positive feedback, Anders! We’re thrilled to hear our luxurious guest rooms and stellar staff could provide you with the finest experience possible here at the Fairfax at Embassy Row! We hope to see you again soon, for another truly terrific stay!

10/10 - Excelente

Viajante verificado

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The property was historic and well preserved. There were a few unfinished patches in the ceiling, and the rooms were understandably small, but very nice.
Hospedou-se por 1 diária em fev. de 2020
Resposta de HotelMgmt em 2 de mar. de 2020
Thank you for your kind feedback! We assure you that renovations are ongoing in our property, and any imperfections you may have seen will be addressed shortly. Having said that, we're happy to hear that our classical design and decor could make your stay supremely relaxing! We hope to see you again soon, for an even better experience!

10/10 - Excelente

Pkd, Acton, MA

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Customer service, services such breakfast, free wine and dinner
Hospedou-se por 3 diárias em fev. de 2020
Resposta de HotelMgmt em 2 de mar. de 2020
It's an honor to receive your praise! From our friendly staff to our delectable on-site dining, everything here is here for your care and comfort! We hope to see you again soon, for another perfect stay here at the Fairfax at Embassy Row!

8/10 - Boa

Tina, Washington DC

Pontos positivos: Limpeza e serviço e funcionários
Loved the room. But there are no microwaves.the fridges are small also.
Hospedou-se por 1 diária em fev. de 2020
Resposta de HotelMgmt em 2 de mar. de 2020
Thank you for your kind feedback! Please know if you desire any additional amenities in your room, you may contact the front desk and we will do everything in our power to provide you with what you need. That said, we're glad to hear our luxurious guest rooms could provide you with an otherwise pleasant experience! We hope to see you again soon, for an even better experience from check-in to check-out!

8/10 - Boa

Viajante verificado

Viagem de negócios
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
I liked the location and the restaurant in the hotel. The room was clean and the bed was comfortable. The staff members were not always focused on the guests.
Hospedou-se por 3 diárias em fev. de 2020
Resposta de HotelMgmt em 2 de mar. de 2020
We appreciate your positive feedback! Please know it's never our intention to provide anything less than five star service, so it's disappointing to hear that our staff let you down. Rest assured we will be working closely with our team to ensure they provide not only the kindest service, but also the most attentive going forward. That said, we're thrilled to hear that our prime location and delightful in-house dining could still make your stay a convenient one! We hope to see you again soon, for another even better experience!

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 4 diárias em fev. de 2020
Resposta de HotelMgmt em 28 de fev. de 2020
It was wonderful having you here and we can't wait to welcome you back to win you over and earn your five-star praise. Thank you!

6/10 - Ok

ahmetdemir, cleveland ohio

Viagem de negócios, Viagem em grupo
Pontos negativos: Comodidades
Receptionist charged extra $25.00 for room wi-fi, water and kettle coffee. But I didn't see water and kettle at room. When I reserved this hotel from your web page, It says wi-fi is free.
Hospedou-se por 1 diária em fev. de 2020
Resposta de HotelMgmt em 27 de fev. de 2020
We're sorry to hear your stay wasn't as relaxing as it could have been. However, to be perfectly clear, our complimentary Wi-Fi is one of the many services provided for our guests by our small Guest Amenity Fee. The complimentary coffee we offer can be found at The Market, for those who wish to partake. Both are detailed online and in-person when asked, but we're sorry to hear this wasn't readily apparent to you. We hope you'll consider staying with us again soon, for a more enjoyable and informed experience from start to finish.

10/10 - Excelente

Kim, Atlanta

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The hotel had friendly and helpful people. Great location.
Hospedou-se por 3 diárias em fev. de 2020
Resposta de HotelMgmt em 27 de fev. de 2020
Thank you for your kind words! We're delighted to hear that our friendly, helpful staff and prime location could make your stay both comfortable and convenient! We hope to see you again soon, for another five star stay here at the Fairfax at Embassy Row!

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 5 diárias em fev. de 2020
Resposta de HotelMgmt em 26 de fev. de 2020
We are grateful you took the time to rate your experience. Please visit us again for another memorable stay.

10/10 - Excelente

Viajante verificado

Hospedou-se por 4 diárias em fev. de 2020
Resposta de HotelMgmt em 26 de fev. de 2020
Your five-star rating means everything to us, thank you! We look forward to welcoming you back.

10/10 - Excelente

Rebecca, Washington, DC

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great rooms and excellent service. Staff was really helpful and friendly
Hospedou-se por 3 diárias em fev. de 2020

10/10 - Excelente

Viajante verificado

Hospedou-se por 5 diárias em fev. de 2020
Resposta de HotelMgmt em 25 de fev. de 2020
Your five-star rating means everything to us, thank you! We look forward to welcoming you back.

10/10 - Excelente

Viajante verificado

Viagem a dois, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Wonderful!!!! Great service and great food.Centrally located on dupont circle.Leave the car parked and walk!
Hospedou-se por 3 diárias em fev. de 2020
Resposta de HotelMgmt em 25 de fev. de 2020
Your praise means the world to us! From our friendly staff to our prime location and delectable in-house dining, everything here is here for you! We hope to see you again soon, for another perfect stay here at the Fairfax at Embassy Row!

8/10 - Boa

Viajante verificado

Hospedou-se por 3 diárias em fev. de 2020
Resposta de HotelMgmt em 25 de fev. de 2020
Thank you for visiting! We are grateful for your star-rating, please come back soon.

4/10 - Insatisfatória

Viajante verificado

Viagem de negócios
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza
Just your basic hotel. More of that old classical feel. But my room was outdated. TV was old and the picture quality was crap. Room had dust on the phone and lamps. Carpet was old and had randomly patched pieces lol
Hospedou-se por 3 diárias em fev. de 2020
Resposta de HotelMgmt em 25 de fev. de 2020
We're truly sorry to hear that your stay wasn't as comfortable as it could have been. Please know if you are dissatisfied with your accommodations for any reason, you may contact the front desk and we will do everything in our power to make things right, even if it means moving you to a new room. We hope you'll consider staying with us again soon, for a more enjoyable experience from beginning to end.

10/10 - Excelente

NOREEN

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em fev. de 2020
Resposta de HotelMgmt em 21 de fev. de 2020
We love to hear from our guests, and just thrilled you had a great time. Thank you and come back soon!

10/10 - Excelente

Pat, Atlanta

Viagem de negócios, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I loved the decor. Rooms were spacious/ love the location and the staff was super friendly.
Hospedou-se por 4 diárias em fev. de 2020
Resposta de HotelMgmt em 25 de fev. de 2020
Thank you for your kind words! We're ecstatic to hear that our chic interior design, helpful staff and prime location could all contribute to a truly terrific stay! We hope to see you again soon here at the Fairfax at Embassy Row!

10/10 - Excelente

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Perfect location for everything. The neighborhood is safe and has great restaurants.
Hospedou-se por 3 diárias em fev. de 2020
Resposta de HotelMgmt em 21 de fev. de 2020
Your praise means the world to us! We hope to see you again soon for another perfect stay here at the Fairfax at Embassy Row!

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2020
Resposta de HotelMgmt em 20 de fev. de 2020
Thank you very much for your five-star rating and hope it won’t be long before we are welcoming you back to make more memories with us!

6/10 - Ok

Viajante verificado

Hospedou-se por 2 diárias em fev. de 2020
Resposta de HotelMgmt em 20 de fev. de 2020
We appreciate you taking the time to rate your stay, however, we would love the opportunity to better your experience in the future and attempt to receive a perfect score!

10/10 - Excelente

Lane, Austin

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Historic architecture, pretty building and also updated.
Hospedou-se por 1 diária em fev. de 2020
Resposta de HotelMgmt em 20 de fev. de 2020
Here at the Fairfax at Embassy Row, we pride ourselves on our fusion of comfort and atmosphere, and to that end we have all the charm of a classic hotel but with all the comforts and convenience of the modern age! We're delighted to hear you loved both, and we hope to see you again soon!

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff were friendly and helpful. Centrally located hotel, and classic rooms. Definitely was worth the stay
Hospedou-se por 2 diárias em fev. de 2020
Resposta de HotelMgmt em 20 de fev. de 2020
Your praise means the world to us! We're elated to hear our friendly, helpful staff, prime location and luxurious guest rooms could make your stay absolutely ideal! We hope to see you again soon, for another five star stay from start to finish here at the Fairfax at Embassy Row!

10/10 - Excelente

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Fairfax is a gem
Service was excellent, lovely and extremely clean. Great location. The breakfast could have been better.
Hospedou-se por 1 diária em fev. de 2020
Resposta de HotelMgmt em 20 de fev. de 2020
Thank you for your kind words! Please know that if you believe your meal can be improved in any way, you may contact the front desk and we will do all that we can to make things truly delectable! That said, we're thrilled to hear the rest of your stay was one you'll not soon forget! We hope to see you again soon, for an even better experience from check-in to check-out!