Café da manhã, almoço e jantar

Avaliações de Hilton Vienna Plaza

5 out of 5
Hilton Vienna Plaza
Schottenring 11, Vienna

Avaliações

9,0

Maravilhosa

Nota 10 - Excelente. 624 de 1000 avaliações" "
Nota 8 - Boa. 272 de 1000 avaliações" "
Nota 6 - Ok. 67 de 1000 avaliações" "
Nota 4 - Insatisfatória. 22 de 1000 avaliações" "
Nota 2 - Terrível. 15 de 1000 avaliações" "

9,2/10

Limpeza

9,0/10

Serviço e funcionários

8,8/10

Comodidades

9,0/10

Condições e instalações da propriedade

9,0/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Bruno

Hospedou-se por 4 diárias em set. de 2023
Resposta de Kimberly-Plaza Service Manager em 8 de out. de 2023
Dear Bruno,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyPlaza Service Manager

4/10 - Insatisfatória

Yuri Saulo

Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários
Hospedou-se por 1 diária em set. de 2023
Resposta de Kimberly-Plaza Service Manager em 27 de set. de 2023
Dear Yuri Saulo,Thank you for reviewing your stay with us. Reading your overall evaluation, I very much regret that your stay with us did not meet your expectations and I would like to apologize for the experiences made and the impression received.Nevertheless, I truly hope you will give us the chance to prove that we are indeed better hosts and I would be very happy to welcome you again in the near future.Best regards,KimberlyPlaza Service Manager

10/10 - Excelente

EDUARDO ALMEIDA E DIAS DE

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very nice place
Hospedou-se por 3 diárias em jul. de 2023
Resposta de Kimberly-Plaza Service Manager em 19 de jul. de 2023
Dear Eduardo Almeida E Dias De,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards from Vienna,KimberlyPlaza Service Manager

10/10 - Excelente

Alexandre José

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Incrível. Vista relaxante do quarto, para rua.
Hospedou-se por 3 diárias em abr. de 2023
Resposta de David em 26 de abr. de 2023
Dear Alexandre Jose, thank you for reviewing your recent stay with us. We are happy to read that you enjoyed our central location and city views from the rooms. Looking forward to welcome you back.

10/10 - Excelente

Elisa Cristina

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Hospedou-se por 3 diárias em abr. de 2023
Resposta de David em 26 de abr. de 2023
Dear Elisa Christina, thank you for your amazing review. Hope to welcome you back in the future.

8/10 - Boa

Marcos R

Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Hotel bom mas com front desk ruim
Hotel em excelente localização, próximo aos principais pontos turísticos e restaurantes, numa rua tranquila e arborizada. Instalações bonitas e aconchegantes, amplo quarto, porém banheiro pouco funcional, sem espaços de apoios p objetos, como prateleiras embaixo das pias. Front desk com péssimo serviço, sem vontade nenhuma em atender. Chegamos de carro e esperamos bastante na porta do hotel, sem ninguem aparecer. Tivemos que entrar e,no checkin, pedimos para nos ajudarem com as bagagens, o que não ocorreu. Descarregamos 4 malas sozinhos e depois tivemos que estacionar e voltar para o hotel. Pedimos para fazerem reservas de jantar por duas noites, e também não tiveram boa vontade quanto a isso, dizendo que não seria possível no horário que pedimos, sem nem tentar ligar nos restaurantes. Saímos da ópera às 22 hs e fomos ao restaurante, sendo atendidos normalmente, e presenciando um casal chegando no mesmo horário, com reserva.
Hospedou-se por 3 diárias em abr. de 2022

10/10 - Excelente

Alecsandro

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em out. de 2019

8/10 - Boa

Cristiani

Pontos positivos: Limpeza
Nada especial
Tratamento totalmente impessoal. Cheguei ao hotel com duas malas e uma sacola de compras e não havia ninguém para ajudar, o mesmo aconteceu no check-out. Check-in lento. Tive que a impressão que a cama que deveria ser king size era queen size, além de o colchão ser bastante rígido e, portanto, desconfortável, na minha opinião! Não me hospedaria novamente.
Hospedou-se por 2 diárias em jun. de 2019

10/10 - Excelente

Michael

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
All good
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Kimberly-Plaza Service Manager em 13 de abr. de 2024
Dear Michael,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyPlaza Service Manager

10/10 - Excelente

Juan

Viagem em grupo, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great staff, specially Ricard and Francesca who went out of their way to help with recommendations on things to do and with an issue with our next destination respectively.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Kimberly-Plaza Service Manager em 11 de abr. de 2024
Dear Juan,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza.Your overall evaluation makes us feel proud about our team members and we are glad that our Hosts, especially Francesca and Ricard at the Front Desk, could impress you with the provided service. It was my pleasure to forward your fabulous feedback! It was also great to see that you fully enjoyed your experience at our 1920s style Art Deco Hotel.We are very much looking forward to welcoming you back in the future.Best regards from Vienna,KimberlyPlaza Service Manager

10/10 - Excelente

justin

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Everthing was perfect
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Kimberly-Plaza Service Manager em 11 de abr. de 2024
Dear Justin,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyPlaza Service Manager

10/10 - Excelente

Riccardo

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Kimberly-Plaza Service Manager em 11 de abr. de 2024
Dear Riccardo,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyPlaza Service Manager

10/10 - Excelente

Linda

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Lovely hotel rooms very comfortable, breakfast delicious & plentiful & with Prosecco all included. Staff on reception so helpful & found us somewhere to watch the Liverpool FC match, printed the directions, told us how to get there which was 6 mins walk, rang ahead for us booking a table. Fantastic service.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Kimberly-Plaza Service Manager em 9 de abr. de 2024
Dear Linda,Thank you for taking the time to review your recent stay at the Hilton Vienna Plaza.It was a pleasure to see that you had such a wonderful experience and that every aspect of your stay was to your fullest satisfaction. I will be happily sharing your great feedback with the entire team. We are very much looking forward to welcoming you back in the future.Best regards from Vienna,KimberlyPlaza Service Manager

10/10 - Excelente

Gary, Milton Keynes

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
All Good
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Ryabel - Front Office Supervisor em 16 de mar. de 2024
Dear Gary,Thank you for taking the time to review your recent stay at the Hilton Vienna Plaza.It was a pleasure to see that you had such a wonderful experience and that every aspect of your stay was to your fullest satisfaction. I will be happily sharing your great feedback with the entire team. We are very much looking forward to welcoming you back in the future.Best regards,Hilton Vienna PlazaRyabel Gumboc

10/10 - Excelente

Michael

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff was amazing. So helpful!
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Kimberly-Plaza Service Manager em 13 de mar. de 2024
Dear Michael,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyPlaza Service Manager

10/10 - Excelente

Sarah Louise

Hospedou-se por 4 diárias em fev. de 2024
Resposta de Kimberly-Plaza Service Manager em 23 de mar. de 2024
Dear Sarah Louise,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyPlaza Service Manager

10/10 - Excelente

Florian

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Gerard Junior Supervisor em 21 de fev. de 2024
Dear Mr. Föhr,We wanted to take a moment to express my heartfelt gratitude for the positive review you left following your recent stay at our hotel. Your feedback is greatly appreciated, and it means a lot to us.Your satisfaction is incredibly important to us, and we are genuinely grateful for the opportunity to have contributed to your positive experience. We look forward to welcoming you back for another wonderful stay in the future.Kind regards from Vienna,GerardJunior Supervisor

8/10 - Boa

EUGENI

Hospedou-se por 2 diárias em fev. de 2024
Resposta de Kimberly-Plaza Service Manager em 23 de mar. de 2024
Dear Eugeni,Thank you very much for choosing Hilton Vienna Plaza and for taking the time to review your recent stay with us.We are glad that you enjoyed your overall time at our 1920s Art Deco Style Hotel and that almost every aspect of your stay was to your satisfaction. We look forward to welcoming you back soon.Kind regards,KimberlyPlaza Service Manager

10/10 - Excelente

Shailandra, Hatfield

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
What a gem. Smaller boutique hotel.l. Corner rooms are amazing. Rooms quiet with zero noise leaks from your neighbours. Small and very comfortable bar. One of the best hotels have ever stayed at! Super location to walk to centre . Rooms superb. Beds heavenly! Dont know why I’m sharing my review as l want to keep this secret to myself. I will be back!!
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Kimberly-Plaza Service Manager em 16 de fev. de 2024
Dear Shailandra,Thank you for taking the time to review your recent stay at the Hilton Vienna Plaza.It was a pleasure to see that you had such a wonderful experience and that every aspect of your stay was to your fullest satisfaction. We highly appreciate your kind words and I will be happily sharing your great feedback with the entire team. We are very much looking forward to welcoming you back in the future.Best regards from Vienna,KimberlyPlaza Service Manager

10/10 - Excelente

Janice

Viagem com a família
Pontos positivos: Comodidades
Great location. Excellent service. Would definitely return.
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Kimberly-Plaza Service Manager em 13 de fev. de 2024
Dear Janice,Thank you for taking the time to review your recent stay at the Hilton Vienna Plaza.It was a pleasure to see that you had such a wonderful experience and that every aspect of your stay was to your fullest satisfaction. I will be happily sharing your great feedback with the entire team. We are very much looking forward to welcoming you back in the future.Best regards from Vienna,KimberlyPlaza Service Manager

8/10 - Boa

Mia Lykke

Lovely thank you,
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Kimberly-Plaza Service Manager em 7 de fev. de 2024
Dear Mia Lykke,Thank you very much for choosing Hilton Vienna Plaza and for taking the time to review your recent stay with us.We are glad that you enjoyed your overall time at our 1920s Art Deco Style Hotel and that almost every aspect of your stay was to your satisfaction. We look forward to welcoming you back soon.Kind regards,KimberlyPlaza Service Manager

10/10 - Excelente

Rami

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Kimberly-Plaza Service Manager em 7 de fev. de 2024
Dear Rami,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyPlaza Service Manager

10/10 - Excelente

Mirza

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Would stay again
Hospedou-se por 1 diária em jan. de 2024
Resposta de Kimberly-Plaza Service Manager em 31 de mar. de 2024
Dear Mirza,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyPlaza Service Manager

6/10 - Ok

Mongkonmafai

Pontos negativos: Limpeza e condições e instalações da propriedade
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Kimberly-Plaza Service Manager em 28 de jan. de 2024
Dear Mongkonmafai,Thank you for reviewing your stay with us. I very much regret that your stay with us did not meet your expectations. Our aim is to make our guest's stay as pleasant as possible and therefore I am very sorry to learn that on this occasion we failed to meet your expectations and would like to apologize for the experiences made and the impression received.I do hope you will give us the chance to prove that we are indeed better hosts and I would be more than happy to welcome you as our guest in the future.Best regards,KimberlyPlaza Service Manager

10/10 - Excelente

francisco

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hotel location was great!
Hospedou-se por 4 diárias em jan. de 2024
Resposta de Kimberly-Plaza Service Manager em 7 de fev. de 2024
Dear Francisco,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyPlaza Service Manager

10/10 - Excelente

Liliana

Pontos positivos: Limpeza e condições e instalações da propriedade
The person that attended us was rude and it was a mistake that the reservation department of the hotel made , and she thought it was our mistake. Not very friendly nor helpful at all.
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Kimberly-Plaza Service Manager em 7 de fev. de 2024
Dear Liliana,I very much regret that your stay with us did not meet your expectations. Our aim is to make our guest's stay as pleasant as possible and therefore I am very sorry to learn that on this occasion we failed to meet your expectations and would like to apologize for the experiences made and the impression received.Thank you very much again for your valuable comments. I do hope you will give us the chance to prove that we are indeed better hosts and I would be more than happy to welcome you as our guest in the future. Best regards,KimberlyPlaza Service Manager

8/10 - Boa

Drago

Hospedou-se por 3 diárias em jan. de 2024
Resposta de Kimberly-Plaza Service Manager em 11 de fev. de 2024
Dear Drago,Thank you very much for choosing Hilton Vienna Plaza and for taking the time to review your recent stay with us.We are glad that you enjoyed your overall time at our 1920s Art Deco Style Hotel and that almost every aspect of your stay was to your satisfaction. We look forward to welcoming you back soon.Kind regards,KimberlyPlaza Service Manager

10/10 - Excelente

Karol

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 1 diária em jan. de 2024
Resposta de Kimberly-Plaza Service Manager em 7 de fev. de 2024
Dear Karol,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyPlaza Service Manager

2/10 - Terrível

sungho

Viagem com família e crianças pequenas
Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
"This is truly the worst service hotel. The room cleaning was poor, and the breakfast restaurant was the worst. When we ordered breakfast, they delivered it to the wrong place. When we told them it was our order, they denied it. We received our ordered breakfast 40 minutes later. When I tried to make a complaint at the reception, they ignored me, saying they couldn't understand my pronunciation. I even showed them the word 'complaint,' but they just ignored it. I never received a proper apology. When I sent an email complaint, they apologized, but the staff who caused the problem never apologized when they saw us. It is a hotel with the worst service. I don't think I will ever go to a Hilton again."
Resposta de Rya em 20 de jan. de 2024
Dear Sungho,Thank you for taking the time to write a response after your recent visit. Further to your comments I am very sorry to learn about your disappointment and would like to apologize for the inconveniences caused and the impression received.Allow me to assure you that I have already evaluated this matter with the respective department head in order to avoid such re-occurrences in the future.Thank you very much again for your valuable comments. I do hope you will give us the chance to prove that we are indeed better hosts.Best regards from Vienna,Hilton Vienna PlazaRyabel Gumboc

10/10 - Excelente

Simone

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Sehr schönes Hotel in Top-Lage und großartigem Frühstück!!
Hospedou-se por 1 diária em jan. de 2024
Resposta de Kimberly-Plaza Service Manager em 7 de fev. de 2024
Liebe Simone,Hiermit wollen wir uns bei Ihnen bedanken, dass Sie sich die Zeit genommen haben Ihren Aufenthalt im Hilton Vienna Plaza zu bewerten.Es freut uns sehr, dass Sie Ihren Aufenthalt in unserem Art Deco Hotel genossen haben und alle Aspekte des Aufenthalts zu Ihrer Zufriedenheit waren.Wir hoffen Sie schon bald wieder als Gast unseres Hauses begrüßen zu dürfen.Mit besten GrüßenKimberlyPlaza Service Manager

10/10 - Excelente

Katherine

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Kimberly-Plaza Service Manager em 7 de fev. de 2024
Dear Katherine,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyPlaza Service Manager

10/10 - Excelente

Ruth

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great Hilton right downtown
Vienna was pretty cold while we were there. We were there for medical reasons so we spent most of our time in our room. We were upgraded too large suite with icing room, bedroom sitting area and large bath with tower and bathtub. Service was excellent. Everyone was so accommodating. Beds and pillows were excellent! Will go back again. definitely recommend.
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Kimberly-Plaza Service Manager em 7 de fev. de 2024
Dear Ruth,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It was a pleasure to see that you had such a wonderful experience and that every aspect of your stay was to your fullest satisfaction. I will be happily sharing your great feedback with the entire team. Thank you very much for sharing your experience, we highly appreciate your wonderful evaluation and look already forward to welcoming you back in the near future.Best regards,KimberlyPlaza Service Manager

10/10 - Excelente

Richard

Hospedou-se por 3 diárias em jan. de 2024
Resposta de Kimberly-Plaza Service Manager em 7 de fev. de 2024
Dear Richard,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyPlaza Service Manager

8/10 - Boa

Roman

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Sehr angenehmer und komfortabler Aufenthalt. Freun
Das Hilton Vienna Plaza war für unseren 2-tägigen Wien-Besuch ein idealer zentrumsnaher Ausgangspunkt für Unternehmungen. Das Zimmer vermittelt Wohlfühlatmosphäre
Hospedou-se por 1 diária em jan. de 2024
Resposta de Kimberly-Plaza Service Manager em 7 de fev. de 2024
Lieber Roman,Zunächst wollen wir uns bei Ihnen bedanken, dass sie sich die Zeit genommen haben Ihren Aufenthalt bei uns im Hilton Vienna Plaza zu bewerten.Es freut uns sehr, dass Sie Ihren Aufenthalt genossen haben und Ihnen die Atmosphäre unseres Art Deco Hotels gefallen hat. Es war ebenfalls schön zu sehen, dass wir fast all Ihre Erwartungen erfüllen konnten.An dieser Stelle möchte ich mich nochmals herzlich für Ihr Feedback bedanken und wir hoffen Sie bald wieder als Gast unseres Hauses begrüßen zu dürfen. Mit besten Grüßen aus Wien,KimberlyPlaza Service Manager

8/10 - Boa

Urs

Hospedou-se por 4 diárias em jan. de 2024
Resposta de Kimberly-Plaza Service Manager em 7 de fev. de 2024
Dear Urs,Thank you very much for choosing Hilton Vienna Plaza and for taking the time to review your recent stay with us.We are glad that you enjoyed your overall time at our 1920s Art Deco Style Hotel and that almost every aspect of your stay was to your satisfaction. We look forward to welcoming you back soon.Kind regards,KimberlyPlaza Service Manager

10/10 - Excelente

Felicity

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great value
Great rooms, great service, great location. Staff really professional and friendly. Gym a tad small but served my needs. Really recommend.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Kimberly-Plaza Service Manager em 7 de fev. de 2024
Dear Felicity,Thank you for taking the time to review your recent stay at the Hilton Vienna Plaza.I am pleased to read that overall you had a most enjoyable stay with us. You have marked your overall experience with a 10, which shows us we are on the right track when aiming for the highest level of service.Thank you again for your valuable feedback and we look forward to welcoming you back in the Hilton Vienna Plaza in the near future.Best regards,KimberlyPlaza Service Manager

10/10 - Excelente

Erwin

Resposta de Kimberly-Plaza Service Manager em 7 de fev. de 2024
Dear Erwin,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyPlaza Service Manager

10/10 - Excelente

GUIDO

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Kimberly-Plaza Service Manager em 7 de fev. de 2024
Dear Guido,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyPlaza Service Manager

6/10 - Ok

Liliana

Viagem em grupo
Pontos positivos: Limpeza e conforto do quarto
Pontos negativos: Serviço e funcionários
3 star hotel.
Bad service overall. I’d say it’s a 3 star hotel at the most.
Hospedou-se por 4 diárias em dez. de 2023
Resposta de Kimberly-Plaza Service Manager em 7 de fev. de 2024
Dear Liliana,Thank you for reviewing your stay with us. I very much regret that your stay with us did not meet your expectations. Our aim is to make our guest's stay as pleasant as possible and therefore I am very sorry to learn that on this occasion we failed to meet your expectations and would like to apologize for the experiences made and the impression received.Thank you very much again for your valuable comments. I do hope you will give us the chance to prove that we are indeed better hosts and I would be more than happy to welcome you as our guest in the future. Best regardsKimberlyPlaza Service Manager

10/10 - Excelente

Jose Enrique

Hospedou-se por 4 diárias em jan. de 2024
Resposta de Kimberly-Plaza Service Manager em 7 de fev. de 2024
Dear Jose Enrique,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyPlaza Service Manager

8/10 - Boa

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great hotel if you're ok to walk.
Our stay here was great, no real complaints from our family of 6. We had plenty of space, the rooms are nice and the hotel is beautiful. The only thing that kept if from being perfect was the location. I'm sure it's perfect for business travelers but there wasn't a whole lot going on in the immediate vicinity of the hotel as far as shops or restaurants. That being said, nothing was too far of a walk once we were outside. The restaurant was great and we had a wonderful Christmas-night buffet, but it felt overpriced.
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Kimberly-Plaza Service Manager em 7 de fev. de 2024
Dear Guest,Thank you very much for choosing Hilton Vienna Plaza and for taking the time to review your recent stay with us.We are glad that you enjoyed your overall time at our 1920s Art Deco Style Hotel and that almost every aspect of your stay was to your satisfaction. We look forward to welcoming you back soon.Kind regards,KimberlyPlaza Service Manager

8/10 - Boa

Yousef, Las Cruces

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
It’s hilton good and clean but not luxury. It’s not in the center it’s about 1km walk but it’s not far 10 minutes walk.
Hospedou-se por 4 diárias em dez. de 2023
Resposta de Kimberly-Plaza Service Manager em 7 de fev. de 2024
Dear Yousef,Thank you very much for choosing Hilton Vienna Plaza and for taking the time to review your recent stay with us.We are glad that you enjoyed your overall time at our 1920s Art Deco Style Hotel and that almost every aspect of your stay was to your satisfaction. We look forward to welcoming you back soon.Kind regards,KimberlyPlaza Service Manager

10/10 - Excelente

Justin

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Highly recommend the penthouse suite. Very spacious and comfortable amenities.
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Kimberly-Plaza Service Manager em 7 de fev. de 2024
Dear Justin,Thank you for taking the time to review your recent stay at the Hilton Vienna Plaza.It was a pleasure to see that you had such a wonderful experience and that every aspect of your stay was to your fullest satisfaction. I will be happily sharing your great feedback with the entire team. We are very much looking forward to welcoming you back in the future.Best regards from Vienna,KimberlyPlaza Service Manager

8/10 - Boa

GIORGIANA

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 3 diárias em dez. de 2023

10/10 - Excelente

Janice

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Wonderful stay for Xmas
We went to Vienna for Xmas markets and location of hotel was great. Size of room and bathroom were wonderful. We ate at the hotel for breakfast and one dinner. Food was very good and never felt rushed. Highly recommend this hotel.
Hospedou-se por 3 diárias em dez. de 2023

4/10 - Insatisfatória

Viajante verificado

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
very noisy aircon; Had to change the room with extra cost House cleaning not up to 5 star hotel standard slippers have to be asked to be supplied
Hospedou-se por 6 diárias em dez. de 2023
Resposta de Kimberly-Plaza Service Manager em 7 de fev. de 2024
Dear Guest,Thank you very much for choosing Hilton Vienna Plaza and for taking the time to review your recent stay with us.We are glad that you enjoyed your overall time at our 1920s Art Deco Style Hotel and that almost every aspect of your stay was to your satisfaction. We look forward to welcoming you back soon.Kind regards,KimberlyPlaza Service Manager

4/10 - Insatisfatória

Viajante verificado

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 6 diárias em dez. de 2023
Resposta de Kimberly-Plaza Service Manager em 7 de fev. de 2024
Dear Guest,Thank you very much for choosing Hilton Vienna Plaza and for taking the time to review your stay with us.I very much regret that your stay with us did not meet your expectations. Our aim is to make our guest's stay as pleasant as possible and therefore I am very sorry to learn that on this occasion we failed to meet your expectations and would like to apologize for the experiences made and the impression received.Thank you very much again for your valuable comments. I do hope you will give us the chance to prove that we are indeed better hosts and I would be more than happy to welcome you as our guest in the future. Best regards,KimberlyPlaza Service Manager

10/10 - Excelente

MOSHE

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Kimberly-Plaza Service Manager em 7 de fev. de 2024
Dear Moshe,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyPlaza Service Manager

6/10 - Ok

René

Hospedou-se por 2 diárias em dez. de 2023

6/10 - Ok

D.PAGKALIS

Viagem com a família
Pontos positivos: Serviço e funcionários e conforto do quarto
Hospedou-se por 4 diárias em dez. de 2023