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"Location of the property in combination with the price is why this choice is a must. You are walking distance from the center. Rooms are clean and ok - due to the building a bit old if someone is walking around the floor above you , it is heard. Also during the summer, the rooms are getting quite hot, especially if you are in a higher floor. Would love to see different type of soap for shower. Breakfast was ok considering the price - would love to see some more bakery options like croissants. Overall it’s a lovely option if you are planning to spend all day outside the hotel."

"Very sharp, professional, helpful and friendly staff. I visited Karlovy Vary more than 10 times in the last decade and stayed in the other six hotels in the city. I can say for sure that hotel Imperial has the best accommodations among them."

"This was a great hotel, excellent customer service, great breakfast options.. elevators were slow.. .but they do have stairs "

"A very nice experience in this Belle Époque hotel. Staff was pleasant and helpful. When I indicated that one of us had birthday during the stay, a nice little cake was brought to our room. Beds are very comfortale and the room very quiet. We stayed in the not-yet renovated room with the river view. Three disadvantages come to my mind in a 5* hotel: 1) As in so many similar hotels, there is no night light in the bathroom! And most lights are generally bright and unpleasant. 2) No electric sockets where you need them, even at the writing desk, it is very difficult to plug anything in the obstructed socket. The room was obviously built when tourist did not need to charge any devices. I would expect this was solved in the renovated rooms. 3)Thermostat was not intuitive to use and always blinked when you walked around it. Breakfasts were fantastic. If you have "svíčková" for dinner, you will think it is the best one you have ever had in your life. And what I have to point out is that Vladimír the sommelier delivers a very good impression of the hotel. He is knowledgeable and very approachable, he even kindly showed us the wine storage as the birthday special... Obviously, he understands wines that the hotel offers and more. Thank you."

"Price is right. Saunas and pool is excellent. Very good, fresh, homemade food at restorants "

"Very nice hotel "

"Friendly and helpful staff. Very polite and friendly."

"Great hotel in a quiet location away from the tourist spots, but accessible within minutes via stairs or an elevator. The included spa amenities were fantastic! The cozy bar and lounge was nice to have after a day out exploring. Warm and hospitable. Everyone there was extremely helpful with all our needs and questions. Would stay there again! "

"Enjoyed our stay in this hotel.Near good restaurants and places to shop. Breakfast is delicious, staff are friendly "