6/10
The new renovation’s are beautiful! The staff at the service desk were great. The food in AXIS was excellent! However, the waitress was awful, no silverware, no refills were asked for coffee or water! She basically put our food on the table and that was it! Never came back to ask how we were doing, bring a bill nothing! She was too busy socializing with other co-workers to be bothered by us today.
The cleaning staff for the 4th floor left us with 1 towel and 1 washcloth for 2 people! We didn’t find out until this morning that we only had 1 coffee cup for 2 people! The plastic shower liner was very molded! Likely because there’s no air circulation (fan/ventilation) in the bathroom but goodness at least clean it knowing this!!!
I have a severely deficient autoimmune system and see a specialist at The University of Toledo Medical Center (UTMC) and bathing in there with so much mold was not okay but everything in the building is pretty darn new and beautiful so I didn’t think to check this before getting in the shower!
Paying more than $200 for these type of conditions for 1 night was just not okay!
Have learned that I will definitely be checking all of the things when walking into a hotel no matter how pretty it is OR how new it is!!
Sheila
Hospedou-se por 1 diária em jul. de 2025
