Classificações com base em 211 avaliações verificadas

4,4 de 5
79% dos hóspedes recomendam
4,7 Limpeza do quarto
4,6 Serviço e equipe
4,5 Conforto do quarto
4,5 Condição do hotel
Avaliações verificadas da Expedia
4 de 5
por um viajante verificado - Rio de Janeiro

Not what you expect when you think Ritz-Carlton

Publicado em 10 de ago de 2016
Nice accomodations and settings for a good 4-star hotel but overall not an unforgetable experience. At the high rates charged, one would expect free wi-fi or free use of the gym, none of which is available. Also, no newspaper was offered to be delivered to the room, even though I had no difficulty in getting one when asking during the morning. Room service was somehow disappointing when I ordered an ice cream that was described on the menu as a sundae and delivered as an off-the-shelf Haagen-Daaz cup. Also, $5 charge for the delivery in the room, something you don't find in many places of this level. Definitely not what you would expect when booking a Ritz-Carlton stay, especially with the price tag that comes with it. There are many other options as good as this one on much lower rates.
5 de 5
por um viajante verificado

Publicado em 31 de ago de 2019
Very easy to find. Close to parks, coffee shop, stores, etc. but not overwhelming since entrance is on a side street.
5 de 5
por um viajante verificado

Este viajante deixou somente uma classificação Publicado em 11 de ago de 2019
3 de 5
por um viajante verificado

Publicado em 10 de ago de 2019
Underwhelming for a Ritz-Carlton and the price we were paying to stay per night. Wifi was not included and the overall property was just average in comparison to other Ritz-Carlton's we've stayed in. Staff was very nice and helpful though.
3 de 5
por um viajante verificado

Publicado em 7 de ago de 2019
リッツ・カールトンの期待値で宿泊したので、結構残念でした。例えば、シンガポールのリッツ・カールトンは、何度も宿泊し、あそこも、かなりのオオバコ系ですが、そこと比べても、施設やサービスは、いまいちです。 ミニ・バーは、商品を取ると勝手に課金されるようになっており、そのビールを1日目に全部飲んだのですが、3日間の宿泊で、補充されることはありませんでした。
5 de 5
por um viajante verificado - New York

A+ Experience

Publicado em 16 de jul de 2019 na Hotels
The hotel as very comfortable rooms with great bedding. Both the restaurant and room service offered great meals. The staff was very polite, accommodating and helpful. I would stay here again anytime I am in town for business or pleasure.
4 de 5
por um viajante verificado

Este viajante deixou somente uma classificação Publicado em 12 de jul de 2019
5 de 5
por um viajante verificado - Monterey, Ca

Publicado em 7 de jul de 2019
This was my second visit to this Hotel. I arrived late and left early the next morning but the service was exellent.
4 de 5
por um viajante verificado

Publicado em 24 de jun de 2019
Great location Walkable Near of great restaurants Good for family (kids love it) At 3 minutes from the gardens Room too small.
5 de 5
por um viajante verificado

Este viajante deixou somente uma classificação Publicado em 24 de jun de 2019