Truly Caring Staff and a Memorable Stay
We stayed at Cameron Highlands Resort for 3 nights starting 11 April, booking 6 rooms for our family. The staff, especially Kimie and Kee, were incredibly patient and helpful in accommodating our requestsātwin beds, room preferences, and even upgrading us to a suite so my sister with mobility issues could stay close to us.
On our second day, my elder brother, who has Parkinsonās, suddenly lost consciousness due to the highland altitude. It was a terrifying moment. Kee responded swiftly and arranged an ambulance within 15 minutes, while Kimie offered to drive me to the hospital. Thankfully, after medical attention, my brother recovered well. Kimie stayed with us the entire timeāhis kindness and support truly touched us.
The resort itself is beautiful, with a charming British colonial design and a calm, welcoming vibe. All the staff were warm and friendly, making us feel completely at home.
Weāre so grateful and will definitely return. This is not just a lovely resortāitās a place with genuinely caring people. Thank you!
