Classificações com base em 2.234 avaliações verificadas
4,0 Limpeza do quarto
3,9 Serviço e equipe
4,0 Conforto do quarto
3,8 Condição do hotel
Avaliações verificadas da Expedia
por Celso
Custo benefício muito satisfatórios
Publicado em 27 de mai de 2017 na HotelsFoi tudo ótimo. O apartamento é excelente, mas no box não há lugar para colocar artigos para banho (tudo tem de ser deixado no chão).
Além disso, outro ponto negativo a ressaltar é a internet disponibilizada, que não funciona de forma muito satisfatória, com acessos um pouco lentos
Comentário de Administração do hotel
9 de jun de 2017
Dear Celso,
Thank you for choosing to stay at APX World Square and for taking out time to share your feedback on Hotels.com.
We are glad that you were so wonderfully accommodated and taken care of during your last visit.
We have also a taken note of your constructive feedback with regard to wifi and assure you that the matter has been addressed with the seriousness it deserves. Please do accept my sincere apologies for the inconvenience caused.
Your valuable comments would certainly assist us to consistently exceed our guests expectations and we thank you for the same.
We look forward to an opportunity to welcoming you back in the near future.
Yours Sincerely,
Karina K.
Guest Relations Manager
por Luciana Vieira Pacheco
Hotel sujo custo beneficio inviável
Publicado em 8 de jan de 2017 na HotelsA estadia foi boa o local perfeito mais noa gostamos do quarto desconfortável sujo.
Comentário de Administração do hotel
11 de jan de 2017 por General Manager,Administração do hotel
Dear Ms.Luciana,
Thank you for choosing to stay at APX World Square and for taking out time to share your feedback on Hotels.com.
Your comments with regard to the room has been received with a great deal of concern and the same has been discussed with the concerned team members as not being acceptable.Please do accept my sincere apologies for the same.
I assure you that you will find a definite all round improvement in this regard during you next stay.
We look forward to an opportunity to welcoming you back in the not too distant future.
Yours Sincerely,
Karina K.
Guest Relations Manager
por um viajante verificado
Publicado em 20 de abr de 2024
Room smelt musty , the bed was so hard was like sleeping on a concrete slab. Car park was full of rubbish and stank like a dumpster. Very limited tv channels and really small tv .
Shower and location were amazing , but be nice to have a shower cap
por um viajante verificado
Publicado em 20 de abr de 2024
Overall good stay as usual. Easy to check in and out. Great location for food options and close to everything you need. Apartment condition isn't the best or newest. Sofa had stain on it. Bed this time was comfortable (depending on which apartment you get). Apartment is clean though and has everything you need. Value for money!
Comentário de Administração do hotel
25 de abr de 2024 por APX World Square,Administração do hotel
Dear Anna,Thank you for choosing to stay at APX World Square and for your great reviews. We are glad that you had a wonderful stay.APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again.
por um viajante verificado
Publicado em 7 de abr de 2024
I expected more for the price and because they said it was 4-star. There was parking in the building for $50 per night but getting there was quite an adventure due to limited signs. Going in was very narrow and unsafe, lanes were mixed up and there was a dead rat stinking up the whole parking area. One of the TVs in the room was so small and was not working. Shower lets out a high piercing shriek when in use and temp was hard to get right.
Location was very good, central and accessible to public transport, within walking distance to QVB, Darling Harbour and Chinatown. Staff who checked us in was very friendly and polite.
Comentário de Administração do hotel
9 de abr de 2024 por Chester,Administração do hotel
Dear Mary Grace,Thank you for choosing to stay at APX World Square and for your great reviews. We are glad that you had a wonderful stay. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again.
por um viajante verificado - Toronto
Publicado em 1 de abr de 2024
Good
Comentário de Administração do hotel
2 de abr de 2024 por Chester,Administração do hotel
Dear Andrew,Thank you for choosing to stay at APX World Square and for your great reviews. We are glad that you had a wonderful stay. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again.
por um viajante verificado
Publicado em 1 de abr de 2024
Fantastic location. Great room size. Beds very hard and uncomfortable
Comentário de Administração do hotel
2 de abr de 2024 por Chester,Administração do hotel
Dear Raymond,Thank you for choosing to stay at APX World Square and for your great reviews. We are glad that you had a wonderful stay. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again.
por um viajante verificado
Publicado em 31 de mar de 2024
- Dirty cutlery and crockery
- waited 30 mins for check in as the desk was unmanned
Comentário de Administração do hotel
2 de abr de 2024 por Chester,Administração do hotel
Dear Nayef,Thank you for your review! We wish to ask for more details in order to assist you better. Did you inform our staff about the issues you encountered while at the property? APX continuously aims to better the service and facilities we extend to our guests.
por um viajante verificado
Publicado em 25 de mar de 2024
The use of twin beds pushed together for a single person is ridiculous - I may as well have been in a single bed. The mattress(es) were cheap and uncomfortable - reminiscent of a school camp. The use of a non fitted bottom sheet means remaking the bed each day as it just comes adrift from mattress. Why is there no supply of Tea Towel or Face washer?
Comentário de Administração do hotel
27 de mar de 2024 por Chester,Administração do hotel
Dear JacquiThank you for choosing to stay at APX World Square and for your review! We appreciate you making us aware of your experience. We wish to ask for more details in order to assist you better. Did you inform our staff about the issues you encounter while at the property? APX continuously aims to better the service and facilities we extend to our guests.
por um viajante verificado
Publicado em 19 de mar de 2024
Disappointing, would not stay here again. Below the standard of other Expedia bookings at similar price points.
Severely understaffed - either one person, or often, no one at reception.
As a result, when the only staff member at reception was overwhelmed by checking, the luggage store was able to be accessed without supervision.
Fortunately our luggage was not stolen.
The staff I did meet were helpful and pleasant, but there weren’t enough staff.
Needs painting and renovation, and new furniture. Marks on the walls, mould around the shower.
Apartment was under stocked, eg toilet paper, cutlery, crockery. No salad bowl or cutting board. Only one pan. Possible to eat there, but not to cook.
One element of the two element cooktop did not work.
Ok to sleep and shower there, but that was all.
Comentário de Administração do hotel
20 de mar de 2024 por Chester,Administração do hotel
Dear Linley,Thank you for providing your feedback. However, we apologize for the issues you encountered during your stay. Your concerns regarding cleanliness, maintenance, noise, and service have been noted and will be addressed accordingly. We regret that we were not able to meet your expectations on this occasion. We value your feedback and will strive to improve to ensure a better experience for our guests in the future.
