Classificações com base em 988 avaliações verificadas
4,2 Limpeza do quarto
4,3 Serviço e equipe
4,1 Conforto do quarto
4,0 Condição do hotel
Avaliações verificadas da Expedia
por um viajante verificado
Hotel limpo , espaçoso e de boa lozalização
Publicado em 6 de fev de 2017 na HotelsO check-in era muito tarde ( 16hs ) e pedi um early check-in e não fui atendido . A atendente ficou de nos avisar por telephone mas nem sequer ligou . Quando retornamos as 15 hs já havia quarto disponivel
O quarto era muito espaçoso e confortavel
por um viajante verificado
Publicado em 14 de abr de 2024
Great location, close to restaurants, shops ,walkable.
One of the few hotels on beach side.
Pool,hot tub. Not heated though.
Pathway to beach.
Good breakfast included.
Safe,need room card to access .
Dog friendly, so many dogs on the beach.
Would def. Return !
Comentário de Administração do hotel
15 de abr de 2024 por Hampton Inn St. Augustine Beach,Administração do hotel
Dear William:Thank you for choosing our property for your recent travel needs and for taking the time to share such positive feedback with us. I am pleased to see that our "service with a smile" met your expectations and we look forward to providing you with the same, great experience the next time you visit our beautiful city. Kind Regards,Vanessa LawrenceGuest Service AgentHampton Inn St. Augustine Beach430 A1A Beach Blvd.St. Augustine, FL 32080
por um viajante verificado
Publicado em 14 de abr de 2024
Perfect for a weekend getaway! The two ladies working at the front desk were very friendly and check in/check out process was seamless. I also loved the private walkway directly to the beach!
Comentário de Administração do hotel
15 de abr de 2024 por Hampton Inn St. Augustine Beach,Administração do hotel
Dear Portia,Thank you for your 5- Star review and for choosing our property for your recent travel needs. We look forward to seeing you in the future.Thank you,Vanessa LawrenceGuest Service AgentHampton Inn St. Augustine Beach430 A1A Beach Blvd.St. Augustine, FL 32080
por um viajante verificado
Publicado em 13 de abr de 2024
Vanessa and Shauna were the best! They are both amazing, beautiful, helpful, kind and just awesome people. I would definitely recommend staying here. It’s right on the beach. Great restaurants. Very walkable.
Comentário de Administração do hotel
14 de abr de 2024 por A Rowe,Administração do hotel
Dear Valued Guest,Thank you for choosing our property for your recent travel needs and for taking the time to share such positive feedback with us. I am pleased to see that our "service with a smile" met your expectations and we look forward to providing you with the same, great experience the next time you visit our beautiful city.Thank you,Abigail RoweGuest Service AssociateHampton Inn St. Augustine Beach 430 A1A Beach Blvd. St. Augustine, FL 32080
por um viajante verificado
Publicado em 12 de abr de 2024
nice hotel located on beach
Comentário de Administração do hotel
14 de abr de 2024 por A Rowe,Administração do hotel
Dear Valued Guest,Thank you for your 5- Star review and for choosing our property for your recent travel needs. We look forward to seeing you in the future.Thank you,Abigail RoweGuest Service AssociateHampton Inn St. Augustine Beach 430 A1A Beach Blvd. St. Augustine, FL 32080
por um viajante verificado
Publicado em 12 de abr de 2024
Need to keep cream for coffee stocked
Comentário de Administração do hotel
12 de abr de 2024 por Hampton Inn St. Augustine Beach,Administração do hotel
Dear Ernest,Thank you for taking the time to provide us with valuable feedback regarding your recent stay. I am sorry to hear that we fell short of meeting your expectations and have shared this information with the appropriate team members in order to improve for our future guests.We hope that you will give us another chance in the future to provide you with the type of experience you deserve when visiting our property.Thank you,Vanessa LawrenceGuest Service AgentHampton Inn St. Augustine Beach430 A1A Beach Blvd.St. Augustine, FL 32080
por um viajante verificado
Publicado em 21 de mar de 2024
Nice
Comentário de Administração do hotel
12 de abr de 2024 por Hampton Inn St. Augustine Beach,Administração do hotel
Dear Barry Edward:Thank you for taking the time to provide us with valuable feedback regarding your recent stay. I am sorry to hear that we fell short of meeting your expectations and we have shared this information with the appropriate team members in order to improve for our future guests. We hope that you will give us another chance in the future to provide you with the type of experience you deserve when visiting our property. Thank you, Vanessa LawrenceGuest Service AgentHampton Inn St. Augustine Beach430 A1A Beach Blvd.St. Augustine, FL 32080
por um viajante verificado
Publicado em 26 de fev de 2024
Staff is friendly and helpful, especially Abigale and Vanessa .
Comentário de Administração do hotel
13 de mar de 2024 por Stacey Leonard,Administração do hotel
Dear Valued Guest,Thank you for taking the time to provide us with such positive feedback regarding your recent stay. I am pleased to hear that our service met your expectations and have shared this information with the appropriate team members to help boost morale. We hope to see you again in the future!
por um viajante verificado
Publicado em 20 de fev de 2024
Very convenient beach access from the property and Walkable distance to restaurants.
Comentário de Administração do hotel
20 de fev de 2024 por Hampton Inn St. Augustine Beach,Administração do hotel
Dear Jacqueline: Thank you for choosing our property for your recent travel needs and for taking the time to share such positive feedback with us. I am pleased to see that our "service with a smile" met your expectations and we look forward to providing you with the same, great experience the next time you visit our beautiful city. Kind Regards,Vanessa LawrenceGuest Service AgentHampton Inn St. Augustine Beach430 A1A Beach Blvd.St. Augustine, FL 32080
por um viajante verificado
Publicado em 19 de fev de 2024
Their reservation system charged us twice and the duty manager kept arguing with us that it didn't even when we showed them on our banking app. One elevator didnt work but there are no signs posted. The room was pretty basic, the fridge barely worked, there were barely enough towels. As a Hilton Honors member i was pretty disappointed with the hotel and the service.
Comentário de Administração do hotel
13 de mar de 2024 por Stacey Leonard,Administração do hotel
Dear Valued Guest,Thank you for taking the time to provide us with valuable feedback regarding your recent stay. I am sorry to hear that we fell short of meeting your expectations and have shared this information with the appropriate team members in order to improve for our future guests. We hope that you will give us another chance in the future to provide you with the type of experience you deserve when visiting our property.