Classificações com base em 165 avaliações verificadas
4,4 Limpeza do quarto
4,5 Serviço e equipe
4,3 Conforto do quarto
4,2 Condição do hotel
Avaliações verificadas da Expedia
por um viajante verificado
Good
Publicado em 28 de jan de 2018 na HotelsVery great. Hotel with excellent localization, close to restaurants , market and in front of river. Attendants very helful and friendly.
Comentário de Administração do hotel
31 de jan de 2018 por Paul,Administração do hotel
Dear Fernanda,
Thank you for your feedback.
Our management and staff was working hard to make all customer happy .
Hope welcome you , friend and family in the future .
Sincerely,
Paul
por carolina
Excelente localização
Publicado em 27 de dez de 2016 na HotelsPerto dos principais pontos turísticos para diversão e gastronomia.
Comentário de Administração do hotel
18 de jan de 2017 por General Manager,Administração do hotel
Thank you very much for selecting City River Hotel Siem Reap.
Our Management and staff working working hard to make guest happy , very much appreciated a feedback.
Thanks
Paul
por um viajante verificado - Hachioji city
Publicado em 7 de dez de 2023
以下の2点以外は良かった。
部屋の中にいつも蚊がいて刺されて困った。
シャワーから赤錆のような赤い水が出て使えない時があった。
Comentário de Administração do hotel
22 de dez de 2023 por Paul,Administração do hotel
Dear Masakazu,Thank you for value feedback the negative point.-Mosquito net and trap will be install along hallway to catch them soon.-Red water come Hot Tank Cleaning During Your Stay now is normal no red water come out.Sorry for inconvenience cause and hope to welcome you again in the future .Regards,Paul, Manager
por um viajante verificado
Excellent location
Publicado em 18 de ago de 2023 na HotelsGreat centrally located hotel, at the time we were staying it was very quiet. At one stage we were the only guests.
Front desk staff are super friendly and helpful.
The rooms are a bit older in condition, the bed we felt was on the harder side.
Rooftop pool is refreshing and provides a good view of the city.
Comentário de Administração do hotel
24 de ago de 2023 por Paul,Administração do hotel
Dear Adam,Thank you so much for feedback our room , services and facility of City River Hotel .Hope to welcome you back in the future.Sincerely,
por um viajante verificado
Sort out wifi
Publicado em 22 de abr de 2023 na HotelsStayed here before. Don’t know why it is not busier. Breakfast is so average it is better going out. But please sort out the wifi. WiFi is so important
por um viajante verificado
Publicado em 22 de fev de 2023
Friendly staff, good breakfast, great location for me.
Comentário de Administração do hotel
23 de fev de 2023 por Paul,Administração do hotel
Thanks so much for feedback our staff , good breakfast and great location in heart of the city of Siem Reap.
por um viajante verificado
Publicado em 31 de jan de 2023 na Hotels
Comentário de Administração do hotel
5 de fev de 2023 por Paul,Administração do hotel
Thank you so much for let us know the feedback.
por um viajante verificado
Publicado em 11 de dez de 2022
Nach unserer Ankunft war der Safe defekt - am nächsten Tag soll der Manager kommen - repariert wurde es nach einer Woche nicht!
Frühstück nicht gut! Wenn low budget ohne Frühstück buchen - es gibt genug Plätze im der Nähe.
Bad stinkt
Tv geht night
Poolbar geschlossen
Kommunikation schwierig obwohl mein Freund Khmer Spricht.
Nicht zu empfehlen
Comentário de Administração do hotel
18 de dez de 2022 por Paul ,Administração do hotel
Thank you so for feedback negative point to us .We are working on these case better and better in the future.Hope to welcome all guest better services.
por um viajante verificado
Publicado em 9 de fev de 2020 na Hotels
Comentário de Administração do hotel
11 de fev de 2020 por Paul Sreng,Administração do hotel
Dear Mettier,
Thanks for your time to let us know your feedback .
We are working hard to serve you better.
Looking forward to welcome you in the future.
Sincerely,
por um viajante verificado
Great Value
Publicado em 21 de jan de 2020 na HotelsCentral location in the city close to a night market and restaurants and shops. Staff is very courteous and helpful. The room is very clean with the only exception of a stained shower curtain. The rooftop pool is a tonic after a hot day of temple visiting. The included breakfast buffet has plenty of delicious fresh fruits including the best dragon fruit I have ever had. All in all, a value packed hotel.
Comentário de Administração do hotel
11 de fev de 2020 por Paul Sreng ,Administração do hotel
Dear Nathanael,
Thank you so much for your time to let us know in comments.
We are working hard to serve you better on service quality .
Looking forward to welcome you in the future .
Sincerely,