Classificações com base em 1.061 avaliações verificadas
4,8 Limpeza do quarto
4,7 Serviço e equipe
4,6 Conforto do quarto
4,7 Condição do hotel
Avaliações verificadas da Expedia
por um viajante verificado
Publicado em 27 de mar de 2024
Staff was excellent. Amenities were nice. We had a great stay.
Comentário de Administração do hotel
27 de mar de 2024 por Ryan- GM,Administração do hotel
Hello Cydnae,Thank you for the awesome review! We are pleased to hear you had an excellent stay and that our amenities were to your liking! We look forward to welcoming you back soon at Watertown Hotel- A Staypineapple Property!Ryan FabroquezGeneral Manager
por um viajante verificado
Publicado em 26 de mar de 2024
Great staff. Dog friendly.
Comentário de Administração do hotel
27 de mar de 2024 por Ryan- GM,Administração do hotel
Hello Casey,Thank you for the awesome review! We are pleased to hear you had a great stay and we look forward to welcoming you back in the near future to Watertown Hotel- A Staypineapple Property!Ryan FabroquezGeneral Manager
por um viajante verificado
Publicado em 24 de mar de 2024
Very average all around. Beds were comfy tho. Off the beaten path so a little sketch at night. Wish they would save the resources and not hand out branded metal water bottles in order to provide drinking water.
Comentário de Administração do hotel
25 de mar de 2024 por Jason M - Watertown Supervisor,Administração do hotel
Hello Sherry, we’re thankful for your review and pleased you appreciated the comfort of our beds. We understand your concerns about the location at night and are looking into improvements for guest comfort and security. Your suggestion regarding our re-usable water bottle is welcome as we look to balance guest convenience with our eco-responsibility. We're grateful for your patronage and hope to see you again soon!
por um viajante verificado
Publicado em 22 de mar de 2024
A
Comentário de Administração do hotel
23 de mar de 2024 por Jason M - Front Desk Supervisor,Administração do hotel
Thank you Christine, for taking the time to provide us with an amazing score! We're delighted to hear that you've enjoyed your stay with us and hope to see you again in the near future.
por um viajante verificado - Edmonton
Publicado em 22 de mar de 2024
Lots of graffiti, homeless, homeless mess & nudity, smells like urine in areas. Doesn't feel safe when the sun starts to set.
Comentário de Administração do hotel
23 de mar de 2024 por Ryan- GM,Administração do hotel
Hello Darryl,Thank you for your honest review. It is unfortunate in the city that there are so many unhoused. We try our best to maintain our grounds within our vicinity when it comes to cleanliness and guest safety. We look forward to welcoming you back soon in the near future to Watertown Hotel- A Staypineapple Property!Ryan FabroquezGeneral Manager
por um viajante verificado
Publicado em 17 de mar de 2024
Great Customer Service
Comentário de Administração do hotel
17 de mar de 2024 por Sam V,Administração do hotel
Hello Marcus Antonio,Thank you for taking the time to provide us with a perfect score! We're delighted to hear you've enjoyed your stay with us and our team will be happy to hear such high compliments. Thank you for choosing Staypineapple Watertown Hotel and we hope to see you again in the near future.Sincerely,Sam VorachackGuest Services Manager
por um viajante verificado
Publicado em 17 de mar de 2024
Everything was very nice with the whole experience of the stay. Only tiny problem is that I like a dark room to sleep and there is a building sign spotlight that shined in past the blackout curtain in my room. Likely that it’s the only room in the whole building that has this. Other then that it was excellent!
Comentário de Administração do hotel
17 de mar de 2024 por Sam V,Administração do hotel
Hello,Thank you for taking the time to provide us with a great score! We're delighted to hear you've enjoyed your stay with us and have taken note of the lighting from the outside entering your room. Please note our maintenance are working on this matter. Thank you for choosing Staypineapple Watertown Hotel and we hope to see you again in the near future.Sincerely,Sam VorachackGuest Services Manager
por um viajante verificado
Publicado em 14 de mar de 2024
This was the perfect hotel for our family as we came to see UW! I would highly recommend staying here. It was clean, safe and the staff were very friendly. It's very convenient and walkable to the University.
Comentário de Administração do hotel
15 de mar de 2024 por Ryan- GM,Administração do hotel
Hello Melissa,Thank you for sharing your recent experience! We are delighted to hear you had a great stay and that you would highly recommend us! We look forward to welcoming you back in the near future to Watertown Hotel- A Staypineapple Property!Ryan FabroquezGeneral Manager
por um viajante verificado
Publicado em 14 de mar de 2024
Thank goodness this property had a late night vacancy. It saves us from the horrible hotel we had booked initally. Clean, cute theme, and comfy beds. The resort fee that’s added on at checkin seems unnecessary so that’s why it gets 4 stars.
Comentário de Administração do hotel
14 de mar de 2024 por Ryan-GM,Administração do hotel
Hello Danielle,Thank you for sharing your recent experience. We are pleased to hear you had a comfortable stay and we look forward to welcoming you back soon in the near future to Watertown Hotel- A Staypineapple Property!Ryan FabroquezGeneral Manager
por um viajante verificado - Vancouver
Publicado em 13 de mar de 2024
Staff is fantastic! Only wish is that they had a business center. Great location, beautiful room. Good price.
Comentário de Administração do hotel
13 de mar de 2024 por Jason M - Watertown Supervisor,Administração do hotel
Glad to hear our team made such a great impression, Laurel! We hear you on the business center and are glad everything else hit the mark. Can't wait to welcome you back to The Watertown, Staypineapple