Classificações com base em 62 avaliações verificadas

4,0 de 5
84% dos hóspedes recomendam
4,0 Limpeza do quarto
4,4 Serviço e equipe
3,9 Conforto do quarto
3,9 Condição do hotel
Avaliações verificadas da Expedia
5 de 5
por um viajante verificado

Great Staff, Great Location!

Publicado em 17 de jan de 2024 na Hotels
While we were only staying one night, the staff not only allowed us to check in hours early, but also upgraded our room! Everyone was so kind and friendly, the room was great with a nice view overlooking the town and mountains.
Comentário de Administração do hotel
19 de jan de 2024 por Mr. Hung,Administração do hotel
Thanks you so much
1 de 5
por um viajante verificado

Avoid at all costs

Publicado em 17 de set de 2022 na Hotels
I only stayed in the hotel for 1 hour. I was very surprised as this hotel has very good ratings. I was given a standard room with a city view although I booked a deluxe Mountain View panorama view. The room was incredibly dusty and dirty. When I flushed the toilet the floor filled with water. Finally, when unpacking I found 3 cockroaches climbing over my belongings. I left to check into Amazing Sapa Hotel. The staff was very efficient in refunding me.
4 de 5
por um viajante verificado

Publicado em 23 de mai de 2022
The staff was so friendly and spoke english, gave us really good recommendations. Rooms were good, one was very small compared to the other. It was very clean! Would recommend if only staying for 1-2 nights! The view would have been amazing if the weather was nice! Would totally recommend this hotel!
5 de 5
por um viajante verificado

Très bon choix !

Publicado em 4 de ago de 2020 na Hotels
L'hotel est en bon état, très fonctionnel, et très bien situé. Très belle vue depuis les étages supérieurs. Personnel extrêmement serviable, qui se démène pour que votre séjour soit agréable. Nous y reviendrons sans aucune hésitation !
Comentário de Administração do hotel
8 de ago de 2020 por Sale Manager ,Administração do hotel
Merci beaucoup !
4 de 5
por um viajante verificado

Publicado em 2 de jan de 2020
Really friendly staffs who can converse well in english.
Comentário de Administração do hotel
9 de jan de 2020 por Qui Nguyen ,Administração do hotel
DearSir/madam, We are so pleased to know that you enjoyed your staying with us, thank you so much for your kindly feedback, we are looking forward to welcome you back at Sapa Panorama hotel. Bestregards,
3 de 5
por um viajante verificado

Publicado em 17 de dez de 2019 na Hotels
Comentário de Administração do hotel
20 de dez de 2019 por Sapa Panorama hotel,Administração do hotel
DearSir/madam, We are so pleased to know that you enjoyed your staying with us, thank you so much for your kindly feedback, we are looking forward to welcome you back at Sapa Panorama hotel. Bestregards,
3 de 5
por um viajante verificado - Waghäusel

Publicado em 2 de dez de 2019
Nähe zum Zentrum ist okay,Rest .... zum Übernachten reicht es.Restaurant und Lobby waren kalt,Frühstück einfallslos,wie vom Band halt,Bedienungen nicht auf Trap,keine Liebe zum Beruf erkennbar,Rezeption okay,hilfsbereit und freundlich.Ausblick entspricht nicht der Realität war enttäuschend.
Comentário de Administração do hotel
20 de dez de 2019 por Sale Manager,Administração do hotel
DearSir/madam, We are so pleased to know that you enjoyed your staying with us, thank you so much for your kindly feedback, we are looking forward to welcome you back at Sapa Panorama hotel. Bestregards, Qui Nguyen - Sale Manager
4 de 5
por um viajante verificado

Publicado em 29 de ago de 2019 na Hotels
Very good stay for a couple of nights. We came back from trekking and needed a shower before getting back on the bus. The staff gave us fresh towels and we could shower in the hotel.
Comentário de Administração do hotel
2 de set de 2019 por Qui Nguyen - Sale Manager ,Administração do hotel
Dear Hannah, We are so pleased to know that you enjoyed your staying with us, thank you so much for your kindly feedback, we are looking forward to welcome you back at Sapa Panorama hotel. Bestregards,
4 de 5
por um viajante verificado

Publicado em 21 de ago de 2019 na Hotels
Comentário de Administração do hotel
29 de ago de 2019 por Qui Nguyen - Sale Manager,Administração do hotel
DearSir/madam, We are so pleased to know that you enjoyed your staying with us, thank you so much for your kindly feedback, we are looking forward to welcome you back at Sapa Panorama hotel. Bestregards,
5 de 5
por um viajante verificado

Hotel location and staff

Publicado em 1 de ago de 2019 na Hotels
The staff was really nice and held put stuff while we explored Sapa before and after check in. Everyone was very friendly and helpful. The hotel was in a great location and very quiet in the room.
Comentário de Administração do hotel
3 de ago de 2019 por Qui Nguyen ,Administração do hotel
DearSir/madam, We are so pleased to know that you enjoyed your staying with us, thank you so much for your kindly feedback, we are looking forward to welcome you back at Sapa Panorama hotel. Bestregards, Qui Nguyen - Sale Manager