First the good - location and charm.
The bad:
1st - You can imagine our surprise to look out our window in the early AM and see a large crane parked in the rear parking lot blocking all cars (see https://www.bigredcrane.net/ for a picture). We could look the crane operator in the eye from our 2nd story location. The noise from the crane and whatever was being done rooftop was much louder than Santa + reindeer. When we asked about this at the front desk, the staff person half-heartedly apologized and said that they came much earlier than expected. Expected!!?? Really? $500/night all in for this? No offer of compensation/reduction in rate. And NO disclosure on Hotels.com or website.
2nd - find breakfast elsewhere. The 1st morning consisted of a small bowl of fruit to be shared & a choice of scrambled egg mix with Kraft shredded cheese spread across the top, a yogurt parfait or pancakes. No choice of toast, pastries, side meat, potatoes, orange juice - nada. Second morning 3 similar choices - no frills included.
3rd - bed was overly soft/worn out. Bathroom needs re-modeling.
4th - front desk staff had their noises in their phones and little interest in the guests. When I replied to an auto inquiry text as to how our stay was going, I received an auto response identical to the initial inquiry. Zero follow up. Even on check out - no apology for the noise re #1 above.
In short - try a chain hotel instead, even the local casino hotel.
